We are so thrilled to see that you had a 10/10 guest experience with us, Giuseppe! Thank you so much for the feedback. Cheers Sebastian, Guest Services

Hi Krista! Thank you so much for staying with us! I am so happy you enjoyed your stay and found your bed to be comfortable. I'm so glad you enjoyed your interactions with our staff members, as well. I hope we can welcome you back very soon!

Hi Danielle! Thank you so much for staying with us! I hope we can welcome you back soon for another great stay!

Hi April! Thank you for staying with us! I'm so glad to see our location was convenient for you! I hope we can welcome you back again soon!

Hi Leonard! Thank you so much for your great review! I'm so happy you enjoyed our hotel and staff members. I hope we can welcome you back very soon!

Hi Susan! Thank you so much for staying with us! I hope we can welcome you back soon for another great stay!

Hi Lora! Thank you for staying with us and your very kind words about our front desk. I'm glad to see you enjoyed your room and were able to stop by for breakfast. I hope we see you again soon!

Hi Sydney! Thank you for your kind review! I'm so happy you enjoyed your interactions with our staff and that we were able to help you with a shuttle to the airport. I hope we see you again soon!

Hi Michael! Thank you for staying with us and your feedback! I'm glad you enjoyed your room, our staff members, and you had a good time at our bar and restaurant. I hope we see you again soon!

Hi Jose! Thank you so much for staying with us! I hope we can welcome you back soon for another great stay!

Hi Joshua! Thanks for staying with us and leaving your feedback! I'm glad you and your family had a good time at the pool and were able to enjoy our complimentary breakfast and evening reception! I hope we see you again soon!

Hi Ashlee! Thanks so much for your feedback! I hope we can welcome you back very soon!

Hi Gerald and Sandra! Thank you so much for staying with us and your kind words. I am so happy you enjoyed our staff members and that you were able to join us for dinner and our complimentary breakfast. I hope we see you again very soon!

Hi Leah! Thank you for staying with us and your kind and thoughtful review. I am so happy you enjoyed our complimentary breakfast and our staff members. We appreciate your kind feedback about our lobby and location, as well! I hope to see you again soon.

Hi Joanne! Thank you so much for staying with us! I hope we can welcome you back soon for another great stay!

Hi Lorena! Thank you so much for staying with us! I hope we can welcome you back soon for another great stay!

Hi Shaheen! Thank you for staying with us and your kind feedback about our staff! I hope we can welcome you back soon!

Hi Randall! Thank you so much for staying with us! I hope we can welcome you back soon for another great stay!

Hi Nicholas! Thank you for staying with us! I'm so glad to hear your room was comfortable for you and your family, and you enjoyed our complimentary breakfast. I hope we can welcome you back soon!

Hi Frank! Thank you so much for staying with us! I hope we can welcome you back soon for another great stay!

Hi, Jennifer! Thanks for staying with us and your great review! I hope we can welcome you back soon.

Hi, Rosy! Thank you so much for staying with us and your kind feedback. I am so sorry you found your stay to be less clean than previously, though we appreciate your feedback so we can do better. We hope we can welcome you back soon!

Hi, Jane! Thank you for staying with us and your great review! I'm happy our hotel was convenient for your early flight! I hope we see you again next time!

Hi, Geraldine! Thank you for staying with us and taking the time to leave your review! We really appreciate your kind words about our staff, breakfast options, pool, and evening reception. We hope we can welcome you back soon!

Hi Igor! Thank you so much for staying with us! I hope we can welcome you back soon for another great stay!

Hi David! Thank you so much for staying with us! I hope we can welcome you back soon for another great stay!

Hi, William! Thank you for your great feedback! We hope to welcome you back soon.

Hi, Kent! Thank you for choosing our hotel for your stay! I'm so happy your room was comfortable for the whole family and you enjoyed your experience. We hope we can welcome you back soon!

Hi, Jamie! Thank you for taking the time to leave your feedback! We hope we can see you again soon!

Hi, Benjamin! Thank you for your great feedback! We hope to welcome you back soon.

Hi, Peter! Thanks so much for your great feedback. We appreciate it! Hopefully we can welcome you back to our property very soon.

Hi, Sarah! Thank you so much for your thoughtful review. I'm so glad to see you enjoyed spending time with Sam as much as we all do. I'll definitely pass along your feedback to her. I hope we see you again very soon!

Hi, Kimberly! Thank you so much for choosing our hotel for your stay and taking the time to leave your feedback. So glad you enjoyed our evening reception and were able to take advantage of the complimentary drinks we offer.

Hi Geoff! Thank you so much for staying with us! I hope we can welcome you back soon for another great stay!

Hi Heather! Thank you so much for staying with us! I hope we can welcome you back soon for another great stay!

Hi, Debra! Thank you for choosing our hotel for your girls trip! I'm so happy you were able to join us for breakfast and dinner. Hopefully we can welcome you back soon when you have more time to take advantage of the evening reception throughout the stay - but I'm glad you caught us at least once.

Hi, Gwencolyn! Thank you so much for your great feedback. I hope we can welcome you back again very soon!

Hi, Allyson! I'm so happy our hotel was convenient before your early flight, and that you enjoyed our facilities and had a good rest before your departure. Hope we can welcome you back next time!

Hi, Franklin! Thank you so much for your excellent feedback! We're so glad to hear you enjoyed your room and our breakfast offerings. Hope to welcome you back soon!

Hi, Mary! Thank you so much for taking the time to leave your feedback with us. I'm glad to see you enjoyed your stay with us, though I do apologize for the billing issues you mentioned. I hope we are still able to welcome you to our property again in the future.

Hi Wanda!Greetings from Embassy Suites by Hilton Portland! Thank you so much for choosing our hotel and for the thoughtful review. I'm so sorry for the miscommunication about our hot tub, we miss it too! I don't believe that we have a hot tub listed as an amenity on any websites. We made the tough decision in 2020 to remove our hot tub based on social distancing guidelines at the time. Thank you so much for the feedback about our temporary entrance to our indoor heated pool while we fully renovate our fitness center! It will be ready in the coming weeks and it is going to look fabulous! We hope to have the opportunity to welcome you back to our hotel soon! Safe travels!Best,Kyle ManningDirector of Sales & Marketing

Hi, Carol! Thank you so much for your great feedback! I'm glad you enjoyed our evening reception and interactions with our front desk! I do apologize for the inconvenience of the delays in getting on the elevator, but I am happy to hear our staff was able to help move things along a bit quicker. Hopefully we can welcome you back again soon!

Hi, Stacey! Thank you so much for your feedback! I am so happy to hear that you enjoyed your room and interacting with our staff. I do apologize for the delay with our elevators, and hope we are able to welcome you back again in the future for an even better experience.