2 ristoranti, aperti a colazione, a pranzo e a cena, barbecue

Recensioni per The Promenade Pondicherry

4 out of 5
The Promenade Pondicherry
23 Goubert Avenue Pondicherry - 605 001, Puducherry, Pondicherry

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 41 su 134 recensioni" "
Valutazione di 8 - Buono. 43 su 134 recensioni" "
Valutazione di 6 - Soddisfacente. 28 su 134 recensioni" "
Valutazione di 4 - Scarso. 16 su 134 recensioni" "
Valutazione di 2 - Terribile. 6 su 134 recensioni" "

7,6/10

Pulizia

8,4/10

Personale e servizio

7,6/10

Servizi

7,0/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

ANNA, Spring

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel was great for a short stay. The hotel itself lacks a 4star luxury feeling, but it has more of a small boutique hotel feel. It's also a great location. It's a walkable distance to the boardwalk/ocean front, which was nice. At night, the area was lively and safe. We walked around and even went to a few shops then came back and had a specialty coffee beverage at the hotel restaurant. If you choose to sit outside when you dine, the view is beautiful. Also, we received SPA treatment here which I thought was FANTASTIC. I did have to wait for my treatment for a long time, but I did not prebook. I chose the coffee scrub down, and it was excellent!
Soggiorno di 1 notte a gennaio 2024

8/10 Buono

Carol

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Overall standard was high - the highlight though was the restaurant. Excellent food.
Soggiorno di 3 notti a gennaio 2024

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
The Promenade is very conveniently located on the beachfront (Goubert Avenue). Many key tourist attractions like Sri Aurobindo ashram, Ganesha temple, Puducherry museum, French war memorial, old lighthouse etc. are all within walking distance. There are many eating and shopping options within short walking distance from the hotel. Taxis and auto rickshaws are easily available for slightly faraway attractions like Auroville. Service and food at the hotel is excellent and staff go out of the way to help the guests. Facility is a bit old though and it shows in the quality of fittings and furniture. This needs attention from hotel management. All in all, it was a very nice stay at The Promenade.
Soggiorno di 3 notti a dicembre 2023

10/10 Eccellente

Sundharam

Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Sebastian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2023

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
Ttaveler
Over price , dirty and noisy
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Shikha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Location was great, everything was walking distance. Loved the stay
Soggiorno di 3 notti a maggio 2023
Risposta di Saman Nayanananda, il giorno 27 mag 2023
Dear Guest,It is a pleasure having you stay with us at The Promenade, Puducherry on your visit. I take this opportunity to thank you for your time in evaluating our services.We are truly grateful for the wonderful things you have said about our team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Kind Regards,

10/10 Eccellente

Claudia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a marzo 2023
Risposta di Saman Nayanananda, il giorno 9 mag 2023
Dear Guest,It is a pleasure having you stay with us at The Residency Towers, Puducherry on your visit. I take this opportunity to thank you for your time in evaluating our services.We are truly grateful for the wonderful things you have said about our team. I have shared your feedback with everyone at the hotel – your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Kind Regards,

4/10 Scarso

nanda

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The room we were initially given was so bad with warped flooring and musty smell , not sure how such rooms can be offered to guests.
Soggiorno di 2 notti a febbraio 2023

6/10 Soddisfacente

Kamalakar

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
It was on sea front. Very beautiful The room was shabby. The bathroom was awful The floor boards were bumpy and quite unsafe for us octagenarians The room was not worth for the price we paid When we complained they offered a smaller room with no outside view. We refused We should be compensated
Soggiorno di 2 notti a gennaio 2023

10/10 Eccellente

Jennifer, Stirling

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent hotel & caring staff
Soggiorno di 4 notti a novembre 2022

6/10 Soddisfacente

asif

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Average hotel
Well location is excellent : however the suit was very average : The tub did not work now did the Jaguzi in the tub : food quality was average Paying 24000 per night was not value for money
Soggiorno di 2 notti a ottobre 2022
Risposta di Nidhin Haridas, il giorno 7 nov 2022
Dear Asif,Greetings!It’s always a pleasure to receive feedback from our guests. Our team strives to offer our guests with the best of services and facilities according to their needs. We regret for the inconvenience caused and we assure you that the team will take better care going forth. We look forward to welcoming you again to our hotel.With Warm RegardsNidhin HaridasGeneral Manager

6/10 Soddisfacente

shailen

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Great location. Hotel is in the front of the beach and easy access to Sri Aurobindo ashram. Staff are really good and as soon as you request for something and it gets done. Welcoming guests was good. Room was not so great although they say hotel maintains heritage but hotel room requiring updating. Room facing street food at the back is quite noisy and smelly and can't keep windows open. We had few other issues for e.g. there was no locker in the room, balcony was broken and unsafe. Next day they changed our room facing sea and it was much better but because there was parade going on hence seaside view was not possible. Breakfast options were quite good. Hotel is quite pricy
Soggiorno di 2 notti ad agosto 2022
Risposta di Nidhin, General Manager, il giorno 25 ago 2022
Hi, Warm greetings from The Promenade, Puducherry.We sincerely regret the inconvenience caused to you during your stay. We strive to make your vacation memorable and offer you unforgettable wonderful experience. It is good to hear that you found our staff welcoming. The sea view from the room is simply breathtaking. Wooden flooring is a reflection of the modern and minimal interior. However, the coastal weather affects the room condition. We sincerely work towards the upkeep of the hotel condition, I can assure you, your next visit to The Promenade will curate a new and beautiful experience. The breakfast buffet has a wide spread of Continental, French, North Indian and South Indian cuisines with live counters with variety of dosas. We regret the fact that the WiFi connection was poor during your stay. We at The Promenade, value our customers and I appreciate you for taking time out to share reviews about us. Being one of the boutique hotels in French quarters of Pondicherry with a sea view and delicious French cuisine, your feedback inspire us to grow and be better. We will look forward to welcome you again to our hotel on your next visit and create memorable moments during the stay yet again.Best Regards

4/10 Scarso

Radhica

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The food here was excellent. And although the staff was kind and friendly, the majority of them did not speak english which created miscommunication and slow service. I think the staff needs more support from upper management. The staff we greatly appreciated are Asing (restaurant), Kalai (Laundry/room), Asis (Email correspondence), and Praneetha (spa). We were on the second floor room 22 and 23. Both rooms had mold and we also found cockroaches in our bathrooms at night. Our mattress in room 22 was also terrible. Big disappointment.
Soggiorno di 3 notti a luglio 2022
Risposta di Nidhin, General Manager, il giorno 25 ago 2022
Hi, Warm greetings from The Promenade, Puducherry.We sincerely regret the inconvenience caused to you during your stay. We strive to make your vacation memorable and offer you unforgettable wonderful experience. It is good to hear that you found our staff welcoming. The sea view from the room is simply breathtaking. Wooden flooring is a reflection of the modern and minimal interior. However, the coastal weather affects the room condition. The breakfast buffet has a wide spread of Continental, French, North Indian and South Indian cuisines with live counters with variety of dosas. We regret the fact that the WiFi connection was poor during your stay. I will convey your regards to Asis, Asing, Kalai and Praneetha. We at The Promenade, value our customers and I appreciate you for taking time out to share reviews about us. Being one of the boutique hotels in French quarters of Pondicherry with a sea view and delicious French cuisine, your feedbacks inspire us to grow and be better. We will look forward to welcome you again to our hotel on your next visit and create memorable moments during the stay yet again.Best Regards

10/10 Eccellente

Ashwini

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a giugno 2022

2/10 Terribile

Ganesh

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Too expensive and poor service
Soggiorno di 1 notte a febbraio 2022

4/10 Scarso

Vanshaj

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Very disappointed with maintainance.....
Soggiorno di 2 notti a novembre 2021
Risposta di Rooms Division Manager, il giorno 6 dic 2021
Dear Guest Please accept our humble apologies for the gross inconvenience during your most recent stay with us, we are deeply saddened that you did not enjoy The Promenade experience. While we regret the inconvenience you have experienced and will ensure that such are never repeated again. We would request you to treat this incident in isolation and not a reflection of our operational culture or commitment. At The Promenade, it is our constant endeavor to provide you with highest standards of personalized service. We look forward to the pleasure of welcoming you again, to showcase the difference brought in post your feedback.

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great relaxing sray
Great location and wonderful staff. The morning sea next to the hotel makes it fascinating stay. Enjoy the true French feel in this Hotel.
Soggiorno di 2 notti a giugno 2021
Risposta di Asis Kumar Sahoo, il giorno 14 ago 2021
Dear Guest, We sincerely thank you for visiting and staying with us and taking the time in sharing your explicit review of the property on Expedia about your experience. Indeed the location is very central, right in the middle of White Town and equidistant to all must visit places in this part of the city. Look forward to you returning some time soon again; Warm Regards

10/10 Eccellente

Matthew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice Location - Highly Recommended
Really nice place - very clean and great location on the promenade. I would recommend highly.
Soggiorno di 3 notti a febbraio 2021

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2020
Risposta di Pradeep.M.V, il giorno 7 mar 2020
Dear Guest, Greetings!!! Thank you very much for your 5 rating.

2/10 Terribile

Sayed

Non mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Not worth
This was one of my worst experiences that I’ve had. For a hotel that was priced higher than everything else and on the beach I expected more quality. First, the buffet breakfast had cockroaches walking around in the food
Soggiorno di 3 notti a febbraio 2020

8/10 Buono

Marie Hella

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice, spacious rooms, with complimentary new bottles of water everyday. Friendly staff. Beautiful rooftop terrace.
Soggiorno di 4 notti a gennaio 2020

10/10 Eccellente

Jayant

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Amazing location & impeccable service. Hotel refurbishment overdue...
Soggiorno di 3 notti a febbraio 2020

6/10 Soddisfacente

sunanda

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Not worth the price!
The Promenade Hotel location is perfect as it is right on the promenade in the French Quarters. The hotel is 15 years old and is very dated and needs some serious renovations, considering their room rates. Amenities were of very poor quality and i had to ask for the hand towels to be replaced as they had black marks on them. The other issue is the noise factor as a result of the proximity to the promenade which goes on till very late at night. On the other hand, the staff is excellent, attentive and very helpful. On the whole a bit pricey for the quality of the property. I would not stay there again or recommend it to anyone.
Soggiorno di 3 notti a gennaio 2020

2/10 Terribile

Vibhas Kumar

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Worst hotel I ever stayed. Zero value for money
This hotel is not worth listing on your website. The rooms are very bad . No maintenance is being done of hotel at all. I will strongly recommend ypu tobtemove this hotel from your listing.
Soggiorno di 3 notti a dicembre 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Outstanding service and great location. We would certainly go back.
Soggiorno di 4 notti a dicembre 2019

6/10 Soddisfacente

Sophie

Viaggio di lavoro
Non mi è piaciuto: Condizioni e dotazioni della struttura
Overall not a good value for money
The location is great but the hotel needs better maintenance ! My room had a big mirror completely damaged by humidity, which makes the room look cheap and not well taken care of. For the price I would have expected a better decor in the room: the leatherette is really looking cheap, the wooden floor was completely scratched. It's a pity because the hotel has a great potential !
Soggiorno di 1 notte a novembre 2019

10/10 Eccellente

NADER

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2019

8/10 Buono

shadrick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Staff
Staff was so friendly and they even offered special food for kid. Breakfast was good but it could have been better and It would have been great if the sea view rooms are with a balcony but still, it is worth for the pleasant stay.
Soggiorno di 2 notti ad agosto 2019
Risposta di Front Office Manager, il giorno 30 set 2019
Dear Guest It was a pleasure having you stay with us at The Promenade, Pondicherry . We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. We look forward to the pleasure of your continued visits and assure you of our best attention at all times.

6/10 Soddisfacente

Leena

Mi è piaciuto: Personale e servizio
Promenade
Was looking forward to the spa/massage which was a big disappointment. But the hotel is very well located and has very nice staff!
Soggiorno di 1 notte a giugno 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The hotel is very conveniently located. Service is amazing. The Blue Line restaurant was wonderful - we had lunch there and really enjoyed all the entrees we got. The breakfast buffet was also amazing and very fresh! Will definitely stay again if I’m in the area again
Soggiorno di 1 notte a maggio 2019
Risposta di Pradeep M.V., il giorno 27 mag 2019
Dear Guest We sincerely thank you for visiting and staying with us and taking the time in sharing your review. Indeed the location is very central, right in the middle of White Town and equidistant to all must visit places in this part of the city. While your words of encouragement for the facility is appreciated, I do take note of your subtle inputs on the renovation aspect, trust the same has been registered. Look forward to you returning some time soon again; Warm Regards

8/10 Buono

M, osaka

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a febbraio 2019
Risposta di Pradeep M.V., il giorno 1 mar 2019
Dear Guest, We thank you for your visit to our hotel and taking the time in sharing your review on Expedia about your experience. We are glad that you had a great comfortable stay. These kind words of appreciation for the team and the overall facility helps in keeping the morale of the team high, and I shall pass them down to the team personally. We look forward to your return and assuring you of our best attention at all times. Warm Regards

4/10 Scarso

Nandini, New York, NY

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
I chose this hotel form it’s location facing the beach in Pondicherry. At the time I made the reservation for two rooms, all the sea facing rooms were booked. I wasn’t too bothered as I expected the non-sea facing rooms to be ok, just without the view. That was a big mistake. Don’t stay at this hotel if you can’t get a sea facing room. We were given two rooms at the dark dingy end of the hallway on the second floor. The rooms had a partial side view of the sea if the wooden shutters and doors were opened and you and stuck your head out. My parent’s room doors didn’t open so they didn’t have this as an option. The bathrooms are dingy and there is no light I’m the entry area. The overall look of the rooms we were given was a bit shabby and rundown and the dark hallway was the same. The paint didn’t look fresh and it was poorly lit. I walked to the other end of the hallway which had a sea facing window at the end and noticed that the front half of the hallway was much brighter and better maintained. The rooms on that side of the hallway all had the same view of the street and partial sea view. I was quite upset with the rooms we were given. The hotel was fully booked and the manager on duty told me they had allocated the “best” rooms available. When asked why they didn’t allocate two rooms in the lighter brighter part of the hallway, he had no answer. Poorly trained staff and old looking rooms make this hotel a big no-no unless you really want to be near the beach.
Soggiorno di 1 notte a gennaio 2019
Risposta di Pradeep M.V., il giorno 18 mar 2019
Dear Guest We would like to thank you for sharing your feedback with us regarding your recent stay at The Promenade. Your feedback is truly constructive and I along with housekeeping and team maintenance will look in to it with much detailing and improve upon. Thank you again and deeply apologizing the inconvenience; Regards

8/10 Buono

Pierre, Stavanger

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very satisfied
Nice hotel on the beachfront, with colonial French design and details in the rooms. Very good breakfast buffe. Nice sitting area outside and pool. Attentive staff.
Soggiorno di 1 notte a gennaio 2019
Risposta di Pradeep M.V., il giorno 1 mar 2019
Dear Guest, We thank you for your visit to our hotel and taking the time in sharing your review on Expedia about your experience. We are glad that you had a great comfortable stay. These kind words of appreciation for the team and the overall facility helps in keeping the morale of the team high, and I shall pass them down to the team personally. We look forward to your return and assuring you of our best attention at all times. Warm Regards

8/10 Buono

Boone, Washington DC

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
We really enjoyed our stay at The Promenade. The staff go out of their way to make you feel welcome. Food was excellent. The room was very comfy and quiet. The hotel itself could use a small renovation/freshening. We hated the air freshener they sprayed in the room. We would definitely recommend staying. Tips: You can grab a tuk-tuk to Auroville for a flat 300 rupees (we tipped him well because at that price they are not making anything). Make an appointment to see Raj Nivas (2 min walk). It’s a bizarre tour and you might get to meet Gov Kiran Bedi.
Soggiorno di 4 notti a dicembre 2018
Risposta di Pradeep M.V., il giorno 1 mar 2019
Dear Guest, We thank you for your visit to our hotel and taking the time in sharing your review on Expedia about your experience. We are glad that you had a great comfortable stay. These kind words of appreciation for the team and the overall facility helps in keeping the morale of the team high, and I shall pass them down to the team personally. We look forward to your return and assuring you of our best attention at all times. Warm Regards

6/10 Soddisfacente

nn, Tokyo

Mi è piaciuto: Personale e servizio
朝食は 良かった 全体的には 古びた感が。
Soggiorno di 2 notti a dicembre 2018

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Great location
Staff went out of their way to look after us, arranging for us to be collected from Chennai then driven to our next hotel.Great location, with fabulous view from rooftop bar/restaurant. Very good breakfast buffet.
Soggiorno di 2 notti a dicembre 2018
Risposta di Pradeep M.V, il giorno 1 mar 2019
Dear Guest, We thank you for your visit to our hotel and taking the time in sharing your review on Expedia about your experience. We are glad that you had a great comfortable stay. These kind words of appreciation for the team and the overall facility helps in keeping the morale of the team high, and I shall pass them down to the team personally. We look forward to your return and assuring you of our best attention at all times. Warm Regards

2/10 Terribile

Viaggiatore verificato

Soggiorno di 3 notti a dicembre 2018

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Very well located but overpriced for what is on offer. General cleanliness is lacking. Hotel needs a refurbishment. GM has absolutely the right attitude but reception staff need basic training on guest handling. Restaurant staff and service is commendable. Breakfast spread is good. Dining options are available.
Soggiorno di 3 notti a dicembre 2018

10/10 Eccellente

Suveni, New Delhi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I would really like to appreciate the courteousness and welcoming nature of the staff!
Soggiorno di 5 notti a novembre 2018

4/10 Scarso

Ludovic

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Expensive and old-bad maintained hotel
Hotel to avoid despite a very good location. It's old fashioned, need to be refurbished totally. Room was dirty, equipment like telephone, safe box, not working. You need to ask for sevral times before somebody will take these problems in account. Very bad isolation so noisy at the point it's difficult to sleep if there's neighbors room watching TV or if there is some music outside (avoid first floor street side with the bar located in floor -1). Compare to others hotel or pension, the price is elevated and not corresponding to a 4* hotel. It is equivalent to a 2* star hotel maximum
Soggiorno di 2 notti a novembre 2018

10/10 Eccellente

Deepak, Pune

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice location, good property, nice, friendly and helpful staff. Food quality is good. We enjoyed our stay at the Promenade 👍
Soggiorno di 3 notti a novembre 2018

4/10 Scarso

A, Pune

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Location is very good. Property needs renovation desperately.
Soggiorno di 3 notti a novembre 2018

8/10 Buono

Vineet

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2018

4/10 Scarso

Sunghak

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Think once again to stay here
It seems good to stay because it is facing the bay of Bengol. But inside the room you cannot see anything and there is no special advantage except accessing to the beach. Very old moldy smell, humid and flattened mattress, spotted dirty mattress covers and poor amenities.
Soggiorno di 1 notte a ottobre 2018

8/10 Buono

Vasuki, Toronto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel location is ideal and is right on the beach. Break fast buffet was good.
Soggiorno di 1 notte a settembre 2018

4/10 Scarso

Maunil

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Property was very disappointing in terms of cleanliness, maintenance and staff service. The only good thing is it’s location.
Soggiorno di 1 notte a settembre 2018
Risposta di The Promenade, il giorno 30 ott 2018
Dear Guest, Please accept our humble apologies for the gross inconvenience during your most recent stay with us, we are deeply saddened that you did not enjoy The Promenade experience. While we regret the inconvenience you have experienced, we assure you that we are investigating and will ensure that such are never repeated again. We would request you to treat this incident in isolation and not a reflection of our operational culture or commitment. At The Promenade, it is our constant endeavor to provide you with highest standards of personalized service. We look forward to the pleasure of welcoming you again, to showcase the difference brought in post your feedback.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Hotel vieillissant mais agréable
Très bon emplacement pour découvrir la ville blanche mais l'hotel est vieillissant et aurait besoin d'un petit coup de neuf Le système wifi n'est pas au niveau qu'un hotel de ce type devrait offrir. N'hésitez pas à payer un peu plus pour avoir la vue sur la mer cela vaut le coup
Soggiorno di 7 notti ad agosto 2018

8/10 Buono

Vishwa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a giugno 2018

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
shower room is auful. No door.
Flood on the floor in the bath room. No tissue box.
Soggiorno di 1 notte a maggio 2018