Sulla spiaggia, ombrelloni, teli da spiaggia, massaggi sulla spiaggia
Controlla disponibilità

Recensioni per Caribe Deluxe Princess - All Inclusive

4 out of 5
Caribe Deluxe Princess - All Inclusive
Playa Bavaro, Punta Cana, La Altagracia

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 563 su 1166 recensioni" "
Valutazione di 8 - Buono. 300 su 1166 recensioni" "
Valutazione di 6 - Soddisfacente. 160 su 1166 recensioni" "
Valutazione di 4 - Scarso. 78 su 1166 recensioni" "
Valutazione di 2 - Terribile. 65 su 1166 recensioni" "

8,8/10

Pulizia

8,2/10

Personale e servizio

8,2/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Ayesha

Soggiorno di 9 notti a dicembre 2023
Risposta di Federico Espinal. , il giorno 11 gen 2024
Dear Ayesha. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

10/10 Eccellente

Antonello

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 8 notti ad agosto 2023
Risposta di Federico Espinal. , il giorno 25 ago 2023
Dear Antonello. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

10/10 Eccellente

Maria Teresa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Natale ai caraibi
Eccezionale
Soggiorno di 7 notti a novembre 2022
Risposta di Federico Espinal, il giorno 5 dic 2022
Estimada Maria. Gracias por compartir los comentarios de sus vacaciones. Estamos contentos que haya escogido nuestro hotel como su destino vacacional y le agradecemos por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Esperamos tener el privilegio de recibirla una vez más en sus próximas vacaciones. Saludos cordiales, Federico Espinal. General Manager. Caribe Deluxe Princess.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2022
Risposta di Federico Espinal, il giorno 15 nov 2022
Dear Guest. Thank you for rating us. We hope to be your host again in the future. Kind regards. Federico Espinal. General Manager.

8/10 Buono

Thaila

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Stupenda la struttura, servizio migliorabile
Stupenda la struttura, il servizio non è da cinque stelle. In sala colazione non sempre trovavo un tavolo pulito, in camera non mi hanno rifornito di nuovi kit da bagno (sapone, shampoo, balsamo) e di asciugamani, molto lento e impreciso il servizio al ristorante, la parte crepes e gelati potrebbe essere migliorata.
Soggiorno di 2 notti a maggio 2022
Risposta di Federico Espinal, il giorno 10 giu 2022
Estimada Thaila. Gracias por valorarnos y compartir los comentarios de su estadía. Estamos muy contentos que escogiera Caribe Deluxe Princess como su destino vacacional y por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Por otra queremos extender nuestras mas sinceras disculpas por algún posible inconveniente que haya podido tener mientras se alojaba con nosotros. Esperamos tener el privilegio de recibirlo en sus próximas vacaciones. Saludos cordiales, Federico Espinal. Gerente General. Caribe Deluxe Princess.

10/10 Eccellente

Tam

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff was amazing, and very nice clean beach.
Soggiorno di 2 notti ad aprile 2024

4/10 Scarso

Josue, Kissimmee Fl

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
There are staff there that are saying they are in charge of the service and than pressure you to take a 90 min conversation for a vacation club membership. It was so bad!
Soggiorno di 2 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 2 mag 2024
Dear Josue. Thank you for your feedback. We are glad that you choose our hotel as your tourist destination but we deeply regret that your stay was not a 100% positive one experience because we always do as much as we can trying to offer our visitors the best possible service. We want to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We regret that you were disturbed by pushy vendors but as we stated on another guest’s comments, we inform you one more time that Royal Holidays is an independent company that shares the same workplace with us but has nothing to do directly with our company. Then under any circumstance our guests should be forced to attempt meetings or to buy anything if the client does not want to and based on another guests comment a simple “No, Thanks” is always enough to be bothered but if they continue bothering you, it is important to report it to our guest service department, in order we can take action. Thank you for your understanding. Every point expressed will be discussed with our department managers in order to take the necessary measures trying to continue to offer the best service and we appreciate that you bring your comments to our attention as we consider it as the best way to improve the quality of our service. Sincerely, Federico Espinal.General Manager. Caribe Deluxe Princess.

6/10 Soddisfacente

Manuela

Mi è piaciuto: Pulizia
Soggiorno di 6 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 1 mag 2024
Estimada Manuela. Gracias por valorarnos. Saludos cordiales, Federico Espinal. Gerente General. Caribe Deluxe Princess.

8/10 Buono

Florian

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Hôtel parfait en famille !
Soggiorno di 12 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 29 apr 2024
Cher Florian. Merci pour avoir choisi cet hôtel comme votre destination de vacance et aussi d'avoir prendre un moment pour nous laisse ces commentaires. Nous sommes ravis que vous ayez apprécié notre service et nos installations. Nous espérons vous revoir prochainement lors de vos prochaines vacances sur les Caraïbes. Cordialement, Federico Espinal. General Manager. Caribe Deluxe Princess.

4/10 Scarso

SHLOMO

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Food was uneatable. Not enough towels. No adults activities.
Soggiorno di 5 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 29 apr 2024
Dear Shlomo. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination. At the same time we want to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

6/10 Soddisfacente

Angelica

Soggiorno di 3 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 30 apr 2024
Estimada Angelica. Gracias por valorarnos. Saludos cordiales, Federico Espinal. Gerente General. Caribe Deluxe Princess.

8/10 Buono

Leonardo F.

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 29 apr 2024
Dear Leonardo. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

10/10 Eccellente

Katherine, Albertson

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel was great. Clean , friendly staff, and tasty food. Would stay again.
Soggiorno di 5 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 29 apr 2024
Dear Katherine. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

10/10 Eccellente

Olha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 29 apr 2024
Dear Olha. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

2/10 Terribile

ALISSA

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very dirty and unsafe.
Soggiorno di 4 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 29 apr 2024
Dear Alissa. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you may have had during your holidays. We highly appreciate that you brought these issues to our attention, in order to take corrective action and avoid a similar situation in the future with other guests. We hope to have the privilege to be your host on your next trip to Dominican Republic. Sincerely, Federico Espinal. General Manager. Caribe Deluxe Princess

6/10 Soddisfacente

Tommy D

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia e personale e servizio
Resort was beautiful. Beautiful animals everywhere (Iguanas, Flamingos, Peacocks, Turtles, Ducks, and more). 24-hour Sports bar with lots of Flatscreen TV's, and games. Bowling, etc. The food was 0 out of 10. The service was worse. Its a nice place but I guarantee you wont like the food. None of it.
Soggiorno di 5 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 29 apr 2024
Dear Tommy. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. At the same time we want to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

2/10 Terribile

Audrey June

Viaggio di coppia
Non mi è piaciuto: Pulizia e servizi
I paid for a superior room didn’t get was put in the tropical section . Didn’t get transportation code had to pay extra cash both ways for cabs to and from airport . Which was very stressful and used our us cash we had to spend . No money in atm machine at hotel . No towels and face clothes on a regular bases . Had to fight for them and the hotel had to send notes everyday in our room . I want a rebate for the stress and expensive we had to occur during our stay
Soggiorno di 7 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 29 apr 2024
Dear Audrey. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you may have had during your holidays. We highly appreciate that you brought these issues to our attention, in order to take corrective action and avoid a similar situation in the future with other guests. We hope to have the privilege to be your host on your next trip to Dominican Republic. Sincerely, Federico Espinal. General Manager. Caribe Deluxe Princess.

10/10 Eccellente

Derrick

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
No doubt the best vacation we’ve ever taken. Highly, highly recommend upgrading to the platinum package so you get access to the upgraded dining options, and private beach area. It is $40 a day and they treat you like royalty! The resort is meticulously clean, and every bathroom and restaurant, etc. is spotless. The staff are so friendly and never ask for tips, but they work so hard and are so deserving. The food is fantastic! My husband and I have dined at some of the best Michelin restaurants in the world, and the food here is comparable. That being said, we ate at La Cava and the Platinum club restaurants which are only included in the platinum restaurant. The only downside I would say, is having people trying to sell things up and down the beach or on the resort. The Royal Holiday Vacation Club was rather annoying (in the navy pants and pink shirts). Other than that- everything about this resort is amazing. The water is crystal blue with small waves, and the beach is white sand- truly paradise. We don’t want to leave!! We will recommend Caribe Deluxe Princess to everyone and we cannot wait to return! Martin, Agustin and the staff at the Platinum club are amazing!! You made our trip unforgettable and we will be forever grateful.
Soggiorno di 5 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 26 apr 2024
Dear Derrick. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

8/10 Buono

Woodine, Ocala

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing resorts and staff. My room had many flies but other then that it was super clean and many fun activities.
Soggiorno di 4 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 26 apr 2024
Dear Woodine. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. At the same time we want to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

10/10 Eccellente

Lucy

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 5 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 29 apr 2024
Dear Lucy. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

6/10 Soddisfacente

Matthew

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Pro’s; Beautiful lobby & grounds Great entertainment in the evenings at front lobby Tram rides from rooms to lobby run often! Beautiful, clean pools/beach area Friendly staff- mostly Great evenings shows in theatre Fun poolside/beachside entertainment Food in restaurants were good- get reservations upon arrival to resort, they book up fast. Con’s: Our friends did not receive (pre paid) ocean view room upon check in, however, they were offered, for an upgrade charge, to get it the following night. First flush and toilet overflowed Shower head broken Small toilet closet with toilet installed sideways, so you couldn’t sit on it straight, had to sit sideways to use it or knees hit the wall (and I’m short). Part of room floor flooded (on second floor) during a rain storm as water gushed in from under the door. Tile floors VERY slippery. Friend slipped and fell on damp floor down the two steps in room, got injured, spent 3 horrible days in local hospital. On site medic wouldn’t even access her without US cash up front. Safe did not work- got fixed with staff help Room phone did not work to call out. Food buffets were average, but clean and well kept. Keep an eye out for the hungry black birds and roaming cats. Fridge in room was warm, staff could not get it turned up. Glass carafe in coffee pot was broken upon arrival- staff got it replaced. Towel guy would not allow 1 person to exchange all 6 towels in our group.
Soggiorno di 8 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 26 apr 2024
Dear Matthew. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for all the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you may have had during your holidays. We highly appreciate that you brought these issues to our attention, in order to take corrective action and avoid a similar situation in the future with other guests. We hope to have the privilege to be your host on your next trip to Dominican Republic. Sincerely, Federico Espinal. General Manager. Caribe Deluxe Princess.

10/10 Eccellente

Tatiana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di Federico Espinal. , il giorno 26 apr 2024
Dear Tatiana. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

6/10 Soddisfacente

Wisgember

Soggiorno di 9 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 26 apr 2024
Dear Wisgember. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

8/10 Buono

Pamela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lo único que deben mejorar es la comida pero no estaba mal tampoco, sin embargo, el lugar es lindisimo y la playa no se diga. Las actividades fueron super divertidas.
Soggiorno di 2 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 24 apr 2024
Estimada Pamela. Gracias por compartir los comentarios de sus vacaciones. Estamos contentos que haya escogido nuestro hotel como su destino vacacional y por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Acepte también nuestras disculpas por algún posible inconveniente que haya podido tener mientras se alojaba en nuestra propiedad. Esperamos tener el privilegio de recibirla una vez más en sus próximas vacaciones. Saludos cordiales, Federico Espinal. General Manager. Caribe Deluxe Princess

10/10 Eccellente

Viktor

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sehr schöne Außenanlage
Soggiorno di 2 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 24 apr 2024
Dear Viktor. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

8/10 Buono

Arturo

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very good
Soggiorno di 2 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 24 apr 2024
Dear Arturo. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

10/10 Eccellente

Edgardo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 24 apr 2024
Estimado Edgardo. Gracias por valorarnos. Saludos cordiales, Federico Espinal. Gerente General. Caribe Deluxe Princess.

8/10 Buono

Esthefania

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had the best time!! Food was 10/10 and the pool and beach were deff. A Vibe!!! We will deff. Be back!!!!
Soggiorno di 4 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 29 apr 2024
Dear Esthefania. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

6/10 Soddisfacente

Luna Bergame

Non mi è piaciuto: Pulizia
Soggiorno di 4 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 23 apr 2024
Estimada Luna. Gracias por valorarnos. Saludos cordiales, Federico Espinal. Gerente General. Caribe Deluxe Princess.

8/10 Buono

Channell

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Federico Espinal. , il giorno 23 apr 2024
Dear Channell. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

10/10 Eccellente

Agustina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 23 apr 2024
Estimada Agustina. Gracias por valorarnos. Saludos cordiales, Federico Espinal. Gerente General. Caribe Deluxe Princess.

6/10 Soddisfacente

Bella

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 23 apr 2024
Estimada Bella. Gracias por valorarnos. Saludos cordiales, Federico Espinal. Gerente General. Caribe Deluxe Princess.

10/10 Eccellente

Sanja

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 22 apr 2024
Dear Sanja. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

6/10 Soddisfacente

Madeline, hudson

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 25 apr 2024
Estimada Madeline. Gracias por valorarnos. Saludos cordiales, Federico Espinal. Gerente General. Caribe Deluxe Princess.

10/10 Eccellente

Theresa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wunderschön , immer eine Reise wert
Soggiorno di 12 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 18 apr 2024
Dear Theresa. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

8/10 Buono

Jeanine

Mi è piaciuto: Pulizia
Soggiorno di 4 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 19 apr 2024
Dear Jeanine. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

10/10 Eccellente

Julio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Todo
Soggiorno di 2 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 17 apr 2024
Estimado Julio. Gracias por compartir los comentarios de sus vacaciones. Estamos contentos que haya escogido nuestro hotel como su destino vacacional y por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Nos encantó leer que disfrutó sus vacaciones y pudimos cumplir sus expectativas. Esperamos tener el privilegio de recibirlo una vez más en sus próximas vacaciones. Saludos cordiales, Federico Espinal. General Manager. Caribe Deluxe Princess.

4/10 Scarso

Yunier Ortiz

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Jamás volvería a este lugar en recepción es pésimo el chekin se tardan horas , la comida pésima y la misma cada día, mi habitación llena de polvo la puerta rota , en realidad este hotel es una tortura
Soggiorno di 4 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 17 apr 2024
Estimada Yunier. Gracias por compartir los comentarios de sus vacaciones. Estamos contentos que haya escogido nuestro hotel como su destino vacacional. Acepte también nuestras disculpas por algún posible inconveniente que haya podido tener mientras se alojaba en nuestra propiedad. Agradecemos nos hiciera llegar sus quejas para asi poder tomar medidas correctivas y evitar situaciones similares en el futuro con otros huespedes. Esperamos tener el privilegio de recibirla una vez más en sus próximas vacaciones. Saludos cordiales, Federico Espinal. General Manager. Caribe Deluxe Princess

10/10 Eccellente

Ivelisse

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Servizi
Excelente
Soggiorno di 4 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 16 apr 2024
Estimada Ivelisse. Gracias por compartir los comentarios de sus vacaciones. Estamos contentos que haya escogido nuestro hotel como su destino vacacional y por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Nos encantó leer que disfrutó sus vacaciones y pudimos cumplir sus expectativas. Esperamos tener el privilegio de recibirla una vez más en sus próximas vacaciones. Saludos cordiales, Federico Espinal. General Manager. Caribe Deluxe Princess.

8/10 Buono

Dayanira

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
In general the property is excellent
Soggiorno di 5 notti a marzo 2024
Risposta di Federico Espinal. , il giorno 15 apr 2024
Dear Dayanira. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

8/10 Buono

Analin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
it was hard to get an appointment on line on the a la carte restaurant. its always full. We got tired of the subpar food in the buffet and same thing everyday. The crew were great, and the place was maintained well. Our room is renovated with good water pressure. air con is controlled, room not cold and place full of mosquitoes. I enjoyed the environment with iguana, peacock, duck, turtles. around the resort.
Soggiorno di 4 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 15 apr 2024
Dear Analin. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. At the same time we want to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

10/10 Eccellente

Jossie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolutely beautiful property feet away from the beach. Every night was a different event, good music. Food was great and unlimited drinks.
Soggiorno di 2 notti a marzo 2024
Risposta di Federico Espinal. , il giorno 15 apr 2024
Dear Jossie. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

8/10 Buono

david

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It was good nice and it was alright
Soggiorno di 4 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 12 apr 2024
Dear David. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

6/10 Soddisfacente

Filipe

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 6 notti a marzo 2024
Risposta di Federico Espinal. , il giorno 12 apr 2024
Dear Filipe. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

8/10 Buono

Benjamin

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
El trato de algunos empleados es pésimo
Soggiorno di 3 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 10 apr 2024
Estimado Benjamin. Gracias por compartir los comentarios de sus vacaciones. Estamos contentos que haya escogido nuestro hotel como su destino vacacional. Acepte también nuestras disculpas por algún posible inconveniente que haya podido tener mientras se alojaba en nuestra propiedad. Esperamos tener el privilegio de recibirlo una vez más en sus próximas vacaciones. Saludos cordiales, Federico Espinal. General Manager. Caribe Deluxe Princess

10/10 Eccellente

Mike

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like everything about this resort
Soggiorno di 5 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 10 apr 2024
Dear Mike. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

8/10 Buono

Courtney

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Federico Espinal. , il giorno 9 apr 2024
Dear Courtney. Than you for rating us. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

10/10 Eccellente

Danielle

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is an amazing resort. My family loved this resort. The rooms are lovely. The pools and beaches are incredible. The staff is wonderful. The food is great and many options. The on site amenities are lovely. My children loved hands feeding the iguanas, ducks, flamingos and peacocks on site. Though busy, noise was never an issue. There’s lots of great music and entertainment. Highly recommend.
Soggiorno di 6 notti a marzo 2024
Risposta di Federico Espinal. , il giorno 8 apr 2024
Dear Danielle. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

4/10 Scarso

Frank

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Good hotel
Soggiorno di 6 notti a marzo 2024
Risposta di Federico Espinal. , il giorno 8 apr 2024
Dear Frank. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

4/10 Scarso

Philip

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e personale e servizio
I really wanted to like this property. There were definitely positives and negatives, but the negativies held more weight, especially in light of the fact that there are many other resort options in the DR. Pros: -Beautiful beach -Beautiful ocean -Friendly staff (front desk manager aside) -Beautiful resort grounds -Tasty, strong drinks Cons: -Musty, damp rooms (sheets with mold, mildew smelling pillows) -Power issues (lost power in wing of building 3 nights in a row due to 2 seperate rooms running hair dryer, flat iron, iron at same time) -Difficult to get new bath towels, hand towels and never washclothes -Shower water ran under glass wall to toilet and sink area and no floor mats. -Unplesant front desk manager, Staci. We stayed in a family suite with the bunk beds. The biggest issues for us were the damp rooms (always smelled damp, but got better with AC and fan always on), difficulty getting towels (never got floor mats or washclothes), but the cherry on top was losing power 3 nights in a row while trying to get ready for dinner and the front desk manger, Staci giving us the run around about not being able to compensate us for having to take hours out of our day 3 days in a row to get power restored. Because of how she handled our situation we will not be back. Her customer service was disappointing. Again, wait and bar staff were awesome. Francesa at the buffet and beach bar is a gem. Drinks were good and strong and food was hit or miss. Beach was perfection!
Soggiorno di 6 notti a marzo 2024
Risposta di Federico Espinal. , il giorno 6 apr 2024
Dear Philip. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination but we regret that your recent stay at our property was not as you were expecting because we always try to please all our guests offering an optimal service. We would like to mention that our property is dedicated to go beyond the guest's expectation by offering always an optimal service. Concerning your perception about our service, we honestly understand your point of view and we want to express our deepest apologies if you did not feel satisfied with the service. We appreciate and respect your point of view and we will discuss each point expressed by you in our weekly meetings in order to take all the necessary measures that let us to improve our quality and avoid a similar situation in the future with other guests. Every point expressed will be considered as an area of improvement and corrective measures are already in action to fix these issues. We hope to have another opportunity to be your host if you return to Dominican Republic as we are sure that we can do it better in the future. Honestly, Federico Espinal. General Manager. Caribe Deluxe Princess.