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Recensioni per Pirin Golf & Country Club Apartment Complex

4 out of 5
Pirin Golf & Country Club Apartment Complex
Pirin Golf Resort, Razlog, Bansko

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 8 su 21 recensioni" "
Valutazione di 8 - Buono. 6 su 21 recensioni" "
Valutazione di 6 - Soddisfacente. 5 su 21 recensioni" "
Valutazione di 4 - Scarso. 2 su 21 recensioni" "
Valutazione di 2 - Terribile. 0 su 21 recensioni" "

7,8/10

Pulizia

7,8/10

Personale e servizio

7,4/10

Condizioni e dotazioni della struttura

Recensioni

6/10 Soddisfacente

Giuseppe

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Ottimo nel complesso ma causa una rottura dell condutture dell'acqua non abbiamo potuto usufruire del servizio bagno e doccia per tutto il soggiorno.
Soggiorno di 1 notte a dicembre 2017

8/10 Buono

jaoued

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Bon séjour
Bon séjour +++
Soggiorno di 2 notti a marzo 2022

6/10 Soddisfacente

Zarko

Viaggio con la famiglia
Soggiorno di 2 notti a gennaio 2020

10/10 Eccellente

Tsvetanka

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a luglio 2019

10/10 Eccellente

Andrey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a luglio 2019

8/10 Buono

Andrey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a maggio 2019
Risposta di Reservation Department, il giorno 6 lug 2019
Dear Andrey, thank you for choosing Pirin Golf & Country Club for your stay. We hope to see you soon and to extend your expectations. Best regards

4/10 Scarso

Shinya

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
設備とサービスについて。
浴槽があったので、お湯をはり入浴。お湯を抜こうと栓を開けると、お湯が抜けず便器の前の排水口から溢れてきて、バスルームは水浸しに。フロントに電話しようにも説明書類はブルガリア語のみ、やむなく外線で電話した。部屋を変えるというが、夜も遅いし明日修理ということで、応急に敷くタオルを持って来させたが、そなタオルに髪の毛が残っていた。周りに何も無く街まで車で20分かかる。夕食をリゾート内のレストランで済ませたが、チップを要求された。ブルガリアではチップの習慣は無いはずなのに。翌日、排水の修理ができず部屋を変わることに。前夜の不便に対する補償を求めると、ランクアップした部屋に変えたので、それだけ。と言われる。しょうがないが、図体だけゴージャスで中身が伴っていない気がした。
Soggiorno di 3 notti a settembre 2018

4/10 Scarso

Ioannis

Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Non mi è piaciuto: Pulizia e personale e servizio
Μετριότητα
Είχα κανει κράτηση δωμάτιο και μου έδωσαν διαμέρισμα. Το διαμέρισμα δεν καθαρίστηκε ποτε τις 3 μέρες που μείναμε και φυσικά ξεμείναμε απο χαρτί υγείας και οι πετσέτες μας δεν αλλάχτηκαν ποτε. Έκανα φασαρία στην ρεσεψιόν και μίλησα με την υπεύθυνο για να καταφέρω να παρω 2 ζευγάρια παντόφλες μιας χρήσης και ενα έξτρα μαξιλάρι. Αναφέρεται οτι ειναι 7 χιλιόμετρα απ το μπανσκο αλλα ειναι 15. Σε αυτο το κατάλυμα όμως μπορω να πω οτι αξίζει το σπα τους.

8/10 Buono

LABRINI

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
spa hotel
we rent a villa which wa spacious expensive with the discount , but quite comfortable, there wa nothin luxurius inside although ffrom the outer of the complex u wait something more, the appartent is like all the hotels in bansko and somt of the are really luxurius and with more comforts and amenities, u need the car to move towards the spa or the breakfast area ause the complex is hugh, and then in the bath there was just a bottle of shampo, that was alll no other toiletries for five star ???? tthe pool and spa area is jusst fine, generally i didnt see anything particular just the natural envirement, around
Soggiorno di 2 notti a gennaio 2018

10/10 Eccellente

MARGARITA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Αξέχαστη διαμονή σε ένα υψηλής ποιότητας συγκρότημ
Ήταν μια μοναδική εμπειρία, ιδιαίτερα θετική. Τα διαμερίσματα καλόγουστα, άνετα, με πλήρη εξοπλισμό και υπέροχη θέα. Ξεπέρασε κάθε προσδοκία μας. Μείναμε σε βίλα ακριβώς μπροστά στη λίμνη και πραγματικά το απολαύσαμε. Τα εστιατόρια πολύ καλά με ατμόσφαιρα και μεγάλη ποικιλία φαγητού πολύ καλής ποιότητας. Είναι κρίμα που υπήρχε εγκατάλειψη στους χώρους του εμπορικού κέντρου με πολλά κλειστά καταστήματα και ελάχιστο κόσμο. Είναι επίσης κρίμα που δεν υπήρχαν κάποιες γιορταστικες εκδηλώσεις. Η τοποθεσία είναι μαγευτική και το γεγονός ότι το συγκρότημα βρίσκεται έξω από το Μπάνσκο είναι εξαιρετικό πλεονέκτημα κυρίως για όσους δεν είναι φανατικοί του σκι. Πολύ καλοί και οι χώροι και οι εγκαταστάσεις του Σπα ιδίως η πισίνα. Οι υπόλοιποι χώροι είναι σχετικά περιορισμένης έκτασης το νερό θα έπρεπε να είναι πιο ζεστό. Ωστόσο είναι ευχάριστο να περάσεις κάποιες ώρες στο Σπα. Χαλαρωτικό και χωρίς πολύ κόσμο. Τέλος η αρχιτεκτονική του συγκροτήματος είναι εξαιρετικά πετυχημένη. Θυμίζει ένα μικρό γραφικό χωριό.
Soggiorno di 4 notti a dicembre 2017

6/10 Soddisfacente

julien, Montpellier

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Appartement déplorable
A notre arrivée dans cet immense complexe, nous pensions avoir toucher le pactole en voyant toutes ces belles maisons et ce bel hôtel. Ce fut de courte durée quand à notre arrivée à la réception personne ne parle anglais !!! On nous fourni une brochure de la station de Bansko du millésime 2011/2012 (nous sommes quand même janvier 2018). Nous allons dans notre appartement qui a notre plus grande surprise encore sale des anciens occupants !!!! Du coup retour à la réception qui étonné et nous croyant à moitié nous dit d’attendre une heure que le nécessaire soit fait, au bar, ne nous offrant aucunes consommations de surcroît ni geste commercial. De retour dans l’appartement on s’aperçoit que ni la plaque ni le four ne fonctionne ! Il manque 1/3 des lattes au lit (dont une partie cassées ou réparées à la va vite). Il n’y a pas de tapis de bain. Puis l’appartement en lui même n’est pas de première jeunesse. Heureusement petit sourire pour le petit déjeuner qui est varié et garni, ainsi que le repas du soir. Verdict, c’est un bon complex pour fortuné qui loue des maisons ou bien il faut séjourner dans l’hôtel mais au niveau des appartements c’est à éviter impérativement ! Le spa est aussi pas mal mais trop peuplé et pas assez surveiller (voir des enfants dans le sauna ou hammam est inconscient).
Soggiorno di 3 notti a dicembre 2017

6/10 Soddisfacente

Dane, Skopje, Macedonia

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Great mountain resort
The hotel staff was nice and solved the reservation problem immediately by giving us hotel room for one day until the booking was confirmed by Orbitz. Next day we were transferred to the Hotel apart complex which is next to the Hotel. The rooms were not 4*. The furniture and the toilet were old. They give us two additional electric heating fans because the room was very cold, but this again was not enough to heat the room. No daily cleaning of the rooms.
Soggiorno di 3 notti a dicembre 2017

8/10 Buono

Tsvetanka

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a luglio 2017

10/10 Eccellente

Ohad

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Recomended.
Amazing hotel, the Spa was a treat.
Soggiorno di 2 notti a giugno 2017

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
very nice! !!!!
Perfect
Dear Guest, Thank you for your feedback on your recent stay at Pirin Golf & Country Club Apartment Complex.We are delighted that you had an enjoyable overall experience. Thank you for being our guest and we are looking forward to welcoming you again. Sincerely, the team of Pirin Golf & Country Club.

10/10 Eccellente

MICHAIL

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dear Michail, Thank you for being our guest.Our main goal is to meet our guests’ expectations and we are thankful for your positive rating! We are looking forward to welcoming you again! Sincerely, the Team of Pirin Golf & Country Club

10/10 Eccellente

ZISIS

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Πολύ καλο σπα, εξυπηρετικό προσωπικό !!
Είχαμε κλείσει στα απαρμεντ, ειχε λιγο κρύο ομως και μας αλλάξανε πρόθυμα στο κεντρικό ξενοδοχειο. Το σπα ηταν τέλειο με πολύ ζέστη εξωτερική πισίνα .Θα ξαναπάω σίγουρα ..
Risposta di General Manager, il giorno 6 feb 2017
Dear Zisis, Thank you for sharing your opinion. We are endlessly happy to understand that we were able to reach your full satisfaction and you spent great time with us. Your kind words about the SPA and the hot outdoor pools are priceless for our entire Team. Thank you for being our guest. We are looking forward to welcoming you again. Sincerely,

6/10 Soddisfacente

Konstantin

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
I visited Pirin Golf during the winter. I booked 2 room apartment which looked very well on the pictures, however the place we were given was different and unfortunately smaller. Thew rooms were small and the living room was a bit cold. Temperature barely reached 20 degrees Celsius. Breakfast is located at about 1.5 kilometers from the apartment buildings which is a bit far for early morning winter walk. The hotel provides transport, but you have to pick it up from the main building. Not a bad place, but there are better for that money.
Risposta di General Manager, il giorno 31 gen 2017
Dear Konstantin, Thank you for choosing to stay at Pirin Golf & Country Club Apart-Complex and for taking the time to share your feedback with us. We are sincerely sorry to understand that you have experienced inconvenience, due the distance of Restaurant Club house. We would like to let you know that we have uploaded new images and a map of the complex. Making this changes we hope that it will be easier for our guests to understand that the main restaurant is at walking distance, depending in which building of the complex you are accommodated. Also we have asked our partners to add on the information that each apartment has different views, design, architecture and size. Please keep in mind that we have 165 apartment and each one of them is different in many ways. As mentioned above we have added new images, which aim to show that each apartment can be different. The images that you see are taken from 3-5 options that you can expect. For us it will be nearly impossible to show all our apartments. Regarding the temperature we always encourage our guest to express any issues when they are at the resort, so we can solve the issue as quick as possible. Unfortunately we do not have any complains when you were at the resort. Thank you for leaving us the feedback, as it will help us to prevent this misunderstanding with any other clients. We hope to receive a chance to welcome you again, in order to overturn your opinion. Sincerely,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Risposta di General Manager, il giorno 2 dic 2016
Thank you for being our guest. We were pleased to learn that you enjoyed your overall experience with us. We are looking forward to welcoming you again.Regards.

10/10 Eccellente

Izabela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
room, spa and swimming pool were good
Risposta di General Manager, il giorno 14 nov 2016
Dear Guest, thank you so much for the review. We are very glad that you liked the room, the spa and in particular the swimming pool. We are very pleased and happy that we were able to provide a great vacation for you. We look forward for welcoming you again. Regards.

8/10 Buono

Paulina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Overall it was great. The only thing is that they gave us room witch was not clean at the beginning, and I paid twice for the room. Once through the website when I made the booking and once upon the check out. Otherwise the complex is beautiful, rooms are nice and breakfast was delicious.
Risposta di General Manager, il giorno 27 set 2016
Thank you for being our guest. We were pleased to learn that you enjoyed your overall experience with us, in particular the room and breakfast. Your constructive comments regarding the payment will be taken into consideration as the guests opinion is really important to us. We are looking forward to welcoming you again.Regards.