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Recensioni per Baymont by Wyndham Red Deer

2.5 out of 5
Baymont by Wyndham Red Deer
4311 49 Ave, Red Deer, AB

Recensioni

7,2

Buono

Valutazione di 10 - Eccellente. 255 su 1000 recensioni" "
Valutazione di 8 - Buono. 353 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 196 su 1000 recensioni" "
Valutazione di 4 - Scarso. 121 su 1000 recensioni" "
Valutazione di 2 - Terribile. 75 su 1000 recensioni" "

7,4/10

Pulizia

8,2/10

Personale e servizio

7,2/10

Servizi

6,8/10

Condizioni e dotazioni della struttura

7,2/10

Ecosostenibilità

Recensioni

8/10 Buono

Isabelle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The breakfast good!
Soggiorno di 1 notte ad aprile 2024

4/10 Scarso

Tracy

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Property seems to be being renovated into apartments and construction material is being stored in the lobby which didn’t give a We paid $300 per night for a suite which was in need of renovations and upgrades. The room was clean but the ceiling had water damage that was poorly repaired. Carpets in restaurant and hallway need steam cleaning badly. The breakfast was not great. Overall a poor experience
Soggiorno di 1 notte ad aprile 2024
Risposta di Jaiden - Front Desk Agent, il giorno 29 apr 2024
Thank you for taking the time to let us know about your stay. Your feedback is very important to us, and I am saddened to hear that experience with us was not what it should have been. I have passed your concerns onto the appropriate departments to prevent any future occurrences. Rest assured we are in the process of doing renovations inside and outside of the hotel, so changes are coming. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

8/10 Buono

Alvin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Kids enjoyed the pool area
Soggiorno di 2 notti ad aprile 2024
Risposta di Jaiden - Front Desk Agent, il giorno 29 apr 2024
Thank you so much for letting us know about your stay. We are so pleased you and your kids enjoyed your time here with us and we look forward to seeing you again. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

6/10 Soddisfacente

William

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
We booked a suite, this was hardly a suite. This hotel needs gutted and renovated. Staff were great but the room was very dark, we had booked a “suite” as per your site, but got a standard hotel room with a very tiny bathroom and a hole in the ceiling where there had been a leak. View of the pool was excellent and much appreciated.
Soggiorno di 2 notti ad aprile 2024
Risposta di Jaiden - Front Desk Agent, il giorno 29 apr 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Red Deer. Your feedback is very important to us, and I am saddened to hear that experience with us was not what it should have been: please allow me to express my sincerest apologies. Rest assured we are in the process of doing renovations inside and outside of the hotel, so changes are coming. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

10/10 Eccellente

Shauna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The service was excellent
Soggiorno di 1 notte ad aprile 2024
Risposta di Jaiden - Front Desk Agent, il giorno 29 apr 2024
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

10/10 Eccellente

N'Kara-Lynn

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The layout of the hotel around the pool is amazing! Very family friendly, and the design and atmosphere was great!
Soggiorno di 1 notte ad aprile 2024
Risposta di Jaiden - Front Desk Agent, il giorno 23 apr 2024
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

6/10 Soddisfacente

Kayla

It was a nice stay and the beds are super comfy, the only thing was that the hot tub was not hot at all, it felt luke warm so it was not enjoyable at all
Soggiorno di 1 notte ad aprile 2024
Risposta di Jaiden - Front Desk Agent, il giorno 23 apr 2024
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your stay with us. I have passed your concerns onto the appropriate departments to prevent any future occurrences. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

8/10 Buono

Jarrid

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Nice enough inside - outside was a shambles. The parking lot is crumbling, only the VIP sites had lines painted for parking, nice park nearby.
Soggiorno di 2 notti ad aprile 2024
Risposta di Jaiden - Front Desk Agent, il giorno 23 apr 2024
Thank you for taking the time to let us know about your stay. Your feedback is very important to us, rest assured we are in the process of doing renovations inside and outside of the hotel, so changes are coming. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

4/10 Scarso

James

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Jaiden - Front Desk Agent, il giorno 23 apr 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Red Deer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

10/10 Eccellente

Jhalene

Soggiorno di 1 notte ad aprile 2024
Risposta di Jaiden - Front Desk Agent, il giorno 23 apr 2024
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

8/10 Buono

Irena

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Jaiden - Front Desk Agent, il giorno 23 apr 2024
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

10/10 Eccellente

Madad

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024
Risposta di Jaiden - Front Desk Agent, il giorno 23 apr 2024
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

4/10 Scarso

Edward

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The overall condition of the hotel is poor. When we drove up to it we couldn't believe this was the right hotel. The parking lot needs repaving. My husband stayed there on numerous business occasions when it was the Red Deer Lodge. He was horrified at the current condition. The picture on the website misrepresents this hotel. The carpet around the pool has holes and is ripped in places. However, the saltwater pool was in good shape. Our room's hvac wasn't working. Even though staff attended to our issue, there was nothing they could do for us except bring us a portable fan. The room was on the third floor adjacent to the pool. It felt like a sauna. The toilet tank was sweating and the toilet leaked every time it was flushed. The free breakfast was fine. The damage deposit of $100 charged to our credit card upon check-in was not credited back to us upon check-out. Staff informed us then that it can take up to 5 business days to receive our credit. This hotel needs major renovations throughout. We don't understand how Wyndham can be associated with this complex.
Soggiorno di 2 notti ad aprile 2024
Risposta di Jaiden - Front Desk Agent, il giorno 16 apr 2024
Thank you for taking the time to let us know about your stay. Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Renovations are being done in the hotel and will continue over the next while. Please accept our sincere apologies that your stay was not what you wanted it to be. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

6/10 Soddisfacente

Teresa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Jaiden - Front Desk Agent, il giorno 16 apr 2024
Thank you for taking the time to let us know about your stay. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

10/10 Eccellente

Matt

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was convenient and as advertised
Soggiorno di 1 notte ad aprile 2024
Risposta di Jaiden - Front Desk Agent, il giorno 14 apr 2024
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

10/10 Eccellente

Gabriele

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very good customer service. Wonderful staff at reception desk.
Soggiorno di 1 notte ad aprile 2024
Risposta di Jaiden - Front Desk Agent, il giorno 14 apr 2024
Thank you for taking the time to let us know about your stay. We are glad our staff member was able to give you such great service. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

4/10 Scarso

Ryan

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
The building was in very poor condition and requires extensive renoivations.
Soggiorno di 2 notti ad aprile 2024
Risposta di Jaiden - Front Desk Agent, il giorno 9 apr 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Red Deer. Your feedback is very important to us, and I am saddened to hear that experience with us was not what it should have been: please allow me to express my sincerest apologies. Rest assured we are in the process of doing renovations inside and outside of the hotel, so changes are coming. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

8/10 Buono

Brett

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Great hotel for team tournaments! Pool area is nosy, but great for kids: The common washrooms were not clean, no paper towels or soap; front desk staff were super nice!
Soggiorno di 2 notti ad aprile 2024
Risposta di Jaiden - Front Desk Agent, il giorno 9 apr 2024
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. I have passed your concerns onto the appropriate Departments to prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

10/10 Eccellente

Kelly

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice front desk gal
Soggiorno di 1 notte ad aprile 2024
Risposta di Jaiden - Front Desk Agent, il giorno 9 apr 2024
Thank you for taking the time to let us know about your stay. We are glad our staff member was able to give you such great service. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

8/10 Buono

Nicholas

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice rooms
Soggiorno di 2 notti ad aprile 2024
Risposta di Jaiden - Front Desk Agent, il giorno 9 apr 2024
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

10/10 Eccellente

Alison

The courtyard was very pretty - but I had a room overlooking it and it was very noisy.
Soggiorno di 1 notte ad aprile 2024
Risposta di Jaiden - Front Desk Agent, il giorno 9 apr 2024
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. If you stay with us again and experience the noise again let the front desk staff know right away and we will take care of it. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

10/10 Eccellente

Michelle

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Amazing! Love the pool
Soggiorno di 1 notte ad aprile 2024
Risposta di Jaiden - Front Desk Agent, il giorno 9 apr 2024
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

8/10 Buono

Lea

Mi è piaciuto: Pulizia e personale e servizio
Hotel is old but fixed up. Musky smell due to pool area. Rooms are clean. Outside parking lot has lots potholes and not upkept.
Soggiorno di 1 notte ad aprile 2024
Risposta di Jaiden - Front Desk Agent, il giorno 9 apr 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Red Deer. Your feedback is very important to us, and I am saddened to hear that experience with us was not what it should have been: please allow me to express my sincerest apologies. Rest assured we are in the process of doing renovations inside and outside of the hotel, so changes are coming. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations

10/10 Eccellente

Leslie, Edmonton

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room is ok little older but service was great , sadly not many options for restaurants nearby as well since Easter Sunday allot of things were closed . Hot tub and pool was a nice addition
Soggiorno di 1 notte a marzo 2024
Risposta di Jaiden - Front Desk Agent, il giorno 2 apr 2024
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

10/10 Eccellente

Jacqueline

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was a great place to go with kids
Soggiorno di 1 notte a marzo 2024
Risposta di Jaiden - Front Desk Agent, il giorno 2 apr 2024
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

10/10 Eccellente

??

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good experience.my family like this.
Soggiorno di 1 notte a marzo 2024
Risposta di Jaiden - Front Desk Agent, il giorno 2 apr 2024
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

8/10 Buono

Ryan, Lethbridge

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Could use a deep clean but otherwise was pretty good!
Soggiorno di 1 notte a marzo 2024
Risposta di Jaiden - Front Desk Agent, il giorno 2 apr 2024
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

2/10 Terribile

majesta

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Jaiden - Front Desk Agent, il giorno 2 apr 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Red Deer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

10/10 Eccellente

Hind

Soggiorno di 1 notte a marzo 2024
Risposta di Jaiden - Front Desk Agent, il giorno 16 apr 2024
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

6/10 Soddisfacente

Kaley

Soggiorno di 1 notte a marzo 2024
Risposta di Jaiden - Front Desk Agent, il giorno 14 apr 2024
Thank you for taking the time to let us know about your stay. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

2/10 Terribile

Jody

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The hotel didn’t even have a sign on the building. The only sign we did see said they offered monthly rentals… not the type of hotel I would stay at with my young children. Dirty and run down. We didn’t end up staying and are requesting a full refund.
Soggiorno di 1 notte a marzo 2024
Risposta di Jaiden - Front Desk Agent, il giorno 2 apr 2024
Thank you for taking the time to let us know about your stay. Your feedback is very important to us, and I am saddened to hear that experience with us was not what it should have been. I have passed your concerns onto the appropriate Departments to prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

2/10 Terribile

HARISH

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Not clean, dirty and poor quality of comforter on bed. Washroom looks very poor and dirty. Parking lot was full of pits and water.
Soggiorno di 1 notte a marzo 2024
Risposta di Jaiden - Front Desk Agent, il giorno 18 mar 2024
Your feedback is very important to us, and I am saddened to hear that experience with us was not what it should have been. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Unfortunately is is hard for our maintenance team to keep up with the rate the ice and snow melt hence creating those pools of water, however that issue has since been resolved. Should you choose to stay here again let us know if there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

2/10 Terribile

Mari-Evelyn, Edmonton

Soggiorno di 1 notte a marzo 2024
Risposta di Jaiden - Front Desk Agent, il giorno 9 apr 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Red Deer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

8/10 Buono

Stephanie

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Older hotel, but for the price point it was fine. Breakfast was limited but the pool area was good. Staff were friendly, I would stay again.
Soggiorno di 2 notti a marzo 2024
Risposta di Jaiden - Front Desk Agent, il giorno 16 mar 2024
Thank you for taking the time to let us know about your stay. We are glad our staff members were able to give you such great service. I have passed on your concerns to the restaurant and we hope to see some positive changes in the near future. Rest assured we are in the process of doing renovations inside and outside of the hotel, so changes are coming. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

10/10 Eccellente

Dale

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ryan at the front desk was very helpful in accommodating the stay. Very friendly and helpful.
Soggiorno di 1 notte a marzo 2024
Risposta di Jaiden - Front Desk Agent, il giorno 13 mar 2024
Thank you for taking the time to let us know about your stay. We are glad our staff member was able to give you such great service. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

4/10 Scarso

Jayden

Soggiorno di 3 notti a marzo 2024
Risposta di Jaiden - Front Desk Agent, il giorno 13 mar 2024
Thank you so much Jayden for letting us know about your experience. We are so saddened that the experience was not what it should have been. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

8/10 Buono

dham

Soggiorno di 1 notte a marzo 2024
Risposta di Jaiden - Front Desk Agent, il giorno 2 apr 2024
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

8/10 Buono

kayla

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e personale e servizio
It's was a nice suite cute pool at gardens but you can tell it is getting older.
Soggiorno di 1 notte a marzo 2024
Risposta di Jaiden - Front Desk Agent, il giorno 13 mar 2024
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. Rest assured we are in the process of doing renovations inside and outside of the hotel, so changes are coming. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

8/10 Buono

mae

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very helpful staff nice rooms. would stay there again
Soggiorno di 1 notte a marzo 2024
Risposta di Jaiden - Front Desk Agent, il giorno 11 mar 2024
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

2/10 Terribile

Chelsea

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Dirty, out of date, would not recommend. Breakfast is bland and in a dirty, gross dining room.
Soggiorno di 1 notte a marzo 2024
Risposta di Jaiden - Front Desk Agent, il giorno 11 mar 2024
Thank you for taking the time to let us know about your stay. I have passed on your concerns to the restaurant and we hope to see some positive changes in the near future. Rest assured we are in the process of doing renovations inside and outside of the hotel, so changes are coming. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

8/10 Buono

Joy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Jaiden - Front Desk Agent, il giorno 11 mar 2024
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

4/10 Scarso

phil

Viaggio di coppia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Very poorly maintained for the price they charge
Soggiorno di 1 notte a marzo 2024
Risposta di Jaiden - Front Desk Agent, il giorno 11 mar 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Red Deer. Your feedback is very important to us, and I am saddened to hear that experience with us was not what it should have been: please allow me to express my sincerest apologies. Rest assured we are in the process of doing renovations inside and outside of the hotel, so changes are coming. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

4/10 Scarso

bonita

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
tv didnt work, breakfast over too soon, elevator broke down, things were just neglected.
Soggiorno di 3 notti a febbraio 2024
Risposta di Jaiden - Front Desk Agent, il giorno 11 mar 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Red Deer. Your feedback is very important to us, and I am saddened to hear that experience with us was not what it should have been: please allow me to express my sincerest apologies. Rest assured we are in the process of doing renovations inside and outside of the hotel, so changes are coming. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

10/10 Eccellente

Paul

Quick and easy stop over, slept well, thanks.
Soggiorno di 1 notte a febbraio 2024
Risposta di Jaiden - Front Desk Agent, il giorno 29 feb 2024
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

6/10 Soddisfacente

Elise

Viaggio di gruppo
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The hotel was very grimy. It was old and outdated. Carpets needed to be cleaned and there were areas in the room that had patch jobs from water damage. I did enjoy the pool and hot tub. They were salt water which was a nice change! The food was not great and the dinning area was very outdated and odd decor. I would stay again for the pool and the convenience of the location. The staff was friendly on day shift but night staff did not seem to know certain things such as the wifi password etc.
Soggiorno di 2 notti a febbraio 2024
Risposta di Jaiden - Front Desk Agent, il giorno 29 feb 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Red Deer. Your feedback is very important to us, and I am saddened to hear that experience with us was not what it should have been: please allow me to express my sincerest apologies. Rest assured we are in the process of doing renovations inside and outside of the hotel, so changes are coming. Our night audit worker is still in training so i apologize for them not being able to assist you properly. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations.

6/10 Soddisfacente

Beth

Viaggio di gruppo
Wouldn’t stay at again. An aged building and it showed in care and management of the place
Soggiorno di 2 notti a febbraio 2024
Risposta di Jaiden - Front Desk Agent, il giorno 29 feb 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Red Deer. Your feedback is very important to us, and I am saddened to hear that experience with us was not what it should have been: please allow me to express my sincerest apologies. Rest assured we are in the process of doing renovations inside and outside of the hotel, so changes are coming. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

4/10 Scarso

Jacquelyn

Non mi è piaciuto: Condizioni e dotazioni della struttura
Had no hot water when I went to shower before check out. Place is older and a rundown. Needs some TLC
Soggiorno di 1 notte a febbraio 2024
Risposta di Jaiden - Front Desk Agent, il giorno 29 feb 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Red Deer. Your feedback is very important to us, i apologize for the hot water not working for you, we went and fixed the issue as soon as it was brought to our attention. Rest assured we are in the process of doing renovations inside and outside of the hotel, so changes are coming. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

4/10 Scarso

Tessa

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
The first room we got was awful. Dirty, smears on the wall/door frame and no lights in the bedroom (family room). The staff was awesome at accommodating a move so that was nice. The area around the pool is awesome, pool is adequate- no features (slides etc) and the hot pool is very small. Overall it’s a dated hotel with poor upkeep imo.
Soggiorno di 1 notte a gennaio 2024
Risposta di Jaiden - Front Desk Agent, il giorno 13 feb 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Red Deer. Your feedback is very important to us, and I am saddened to hear that experience with us was not what it should have been: please allow me to express my sincerest apologies. Rest assured we are in the process of doing renovations inside and outside of the hotel, so changes are coming. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

4/10 Scarso

Wade

Viaggio con animali domestici, Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The atrium, while esthetically nice, is terrible for noise. I had to call the front desk at 11:pm and was given assurances that the manager would resolve the large gathering of adults while their kids played tag. I had to make a second call at 11:45pm to actually have staff deal with the noise. Will never stay there again.
Soggiorno di 2 notti a febbraio 2024
Risposta di Jaiden - Front Desk Agent, il giorno 6 feb 2024
Your feedback is very important to us, and I am saddened to hear that experience with us was not what it should have been. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

4/10 Scarso

Janessa

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Jaiden - Front Desk Agent, il giorno 31 gen 2024
Your feedback is very important to us, and I am saddened to hear that experience with us was not what it should have been. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.