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Recensioni per The Abbey Hotel Golf & Spa

4 out of 5
The Abbey Hotel Golf & Spa
Hither Green Lane, off Dagnell End Road, Redditch, England

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 176 su 551 recensioni" "
Valutazione di 8 - Buono. 194 su 551 recensioni" "
Valutazione di 6 - Soddisfacente. 115 su 551 recensioni" "
Valutazione di 4 - Scarso. 35 su 551 recensioni" "
Valutazione di 2 - Terribile. 31 su 551 recensioni" "

8,0/10

Pulizia

8,2/10

Personale e servizio

8,2/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

graham

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy to reach from the motorway. Clean and tidy. Staff friendly and helpful. Property well maintained with nice spacious room with great bed and shower.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sabin, il giorno 24 apr 2024
Graham, Thank you for this fantastic review. Hope to see you again soon!

6/10 Soddisfacente

Peter

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Well at the outset this hotel promises much, the reality is lacking. Staff were very disengaged and often too busy scrolling on their phones to pay any attention or give any sense of hospitality. The room was clean but tired decor, with bits of rust in the bathroom, limited plugs, and switched that didn't work. The pool was decent for what we needed, though limited times to swim with children was unnecessary. The steam room was not particularly clean, gripped the edges and lifted a line of sludge. Chose not to eat or have breakfast as the additional cost was close to half the cost of the room for the duration of our stay. Perhaps an ideal business location but not the most rested location with bright lights outside each window.
Soggiorno di 2 notti ad aprile 2024
Risposta di Sabin, il giorno 24 apr 2024
Peter, Thank you for taking the time to review us after your last stay at The Abbey. Please rest assure I have passed your comments to our Operations Manager.

8/10 Buono

Faye

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lovely rural feeling property, large room, pool facility great overall and for children, could do with a deep clean in some areas. Food was very satisfactory for the price for breakfast, would definitely return.
Soggiorno di 1 notte a marzo 2024
Risposta di Sabin, il giorno 24 apr 2024
Faye, Thank you for this great review. Hope to see you again soon!

8/10 Buono

Jodie

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
I stayed at this hotel with my boyfriend for a 2 night weekend spa break. The hotel is beautiful and has everything you could need. The room was cosy and the bed was very big and comfortable. The room in itself was very clean and we had a lovely view of the golf course. Can’t comment on the restaurant/ bar as we drove into Redditch and had food there as all hotel options were quite pricey. We used the gym and the spa facilities which were all excellent. The staff were very friendly and always made the effort to speak to us. The only negative thing from this stay was the cleanliness of the female changing rooms by the pool. I fully appreciate this is a female changing room, and women’s hair does malt… a lot. However there was clumps of hair all over the floor through the whole room and the floor was quite dirty. I advise you bring flip flops! One day, all the showers had all run out of shower gel and at one point I went into the shower cubicle and there was a used female sanitary product stuck to the shower wall (I understand this is not the hotel’s fault and was the fault of whoever left it there) but did not contribute to a hygienic feel. As well as this, many of the free lockers in the changing room didn’t work/lock which other women were complaining about whilst trying to find an empty one. I would recommend this hotel as the good outweighs the bad. We did enjoy ourselves however if I were to return I would definitely bring flip flops for the pool area.
Soggiorno di 1 notte a marzo 2024
Risposta di Sabin, il giorno 24 apr 2024
Jodie, It sounds like you had a mixed experience at the hotel for your spa break. It's great to hear that you found the hotel beautiful and well-equipped, and that you enjoyed the comfort of your room and the facilities like the gym and spa. Friendly staff always make a difference too!However, it's unfortunate that you encountered cleanliness issues in the female changing rooms and for this we apologise.It's positive to see that despite these issues, you still feel the overall experience was enjoyable and would recommend the hotel.

8/10 Buono

Jonathan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel and facilities were great just a shame the walls are paper thin and you could hear people chatting and walking past your door.
Soggiorno di 1 notte a marzo 2024
Risposta di Sabin, il giorno 27 mar 2024
Jonathan, Thank you for taking the time to review us. Hope to see you again soon!

10/10 Eccellente

Derek

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A good location for a business trip, close to motorway networks and airport.
Soggiorno di 1 notte a marzo 2024
Risposta di Sabin, il giorno 20 mar 2024
Derek, Thank you for this brilliant review. Hope to see you again soon!

8/10 Buono

Anthony, Saskatoon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Sabin, il giorno 11 mar 2024
Anthony, thank you for this great review. Hope to see you again soon!

10/10 Eccellente

Derien

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good
Soggiorno di 1 notte a febbraio 2024
Risposta di Sabin, il giorno 11 mar 2024
Derien, Thank you for this brilliant review. Hope to see you again soon!

10/10 Eccellente

Aaron

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
10/10 would love to come again
Soggiorno di 1 notte a febbraio 2024
Risposta di Sabin, il giorno 21 feb 2024
Aaron, Thank you for this amazing feedback and score, hope to see you again soon!

10/10 Eccellente

Chun Yu

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Sabin, il giorno 21 feb 2024
Chun Yu, Thank you for this brilliant score, hope to see you again soon!

8/10 Buono

Adrian

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice place
Soggiorno di 3 notti a gennaio 2024
Risposta di Sabin, il giorno 21 feb 2024
Adrian, Thank you for taking the time to score us and great review. We do hope to see you again soon!

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Family trip
Really clean. Could do with a bit of an update but didn’t take away any enjoyment from our stay. Staff very polite and friendly.
Soggiorno di 1 notte a gennaio 2024
Risposta di Sabin, il giorno 21 feb 2024
Thank you for taking the time to score us and fantastic review. We do hope to see you again soon!

8/10 Buono

Derek

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good accommodation in general for business travel
Soggiorno di 2 notti a gennaio 2024
Risposta di Sabin, il giorno 21 feb 2024
Derek, Thank you for this brilliant score, hope to see you again soon!

8/10 Buono

Rob

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay, good price, food a little expensive
The room was lovely and large, with controllable heating and great facilities including phone, tv and coffee making station. Overall the cleanliness of the room was adequate, but a few stains were observed on some of the furniture and carpet. The toilet kept filling with water and the shower didn’t drain well so plumbing might be an issue, but this didn’t stop us enjoying our stay. We chose a superior room, but apart from the size of the room the facilities seemed the same. Breakfast was wonderful food and room service was the same, however it was a rather premium price to pay for it. Overall we would definitely stop here again, but in one of the slightly cheaper rooms, and would eat elsewhere to save a bit of money.
Soggiorno di 2 notti a gennaio 2024
Risposta di Sabin, il giorno 21 feb 2024
Rob, Thank you for feedback regarding your last stay at The Abbey Hotel. Please rest assured I have passed your comments to our Operation Manager who started an investigation in the matter. We do hope to see you again soon.

10/10 Eccellente

Hanan

Soggiorno di 2 notti a gennaio 2024
Risposta di Sabin, il giorno 28 gen 2024
Thank you for this brilliant feedback, hope to see you again soon!

8/10 Buono

Lindsey

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Hotel stay and spa use
Stayed in family room, 23. Room in need of an update but it was clean, comfy and spacious. Nice big modern TV on wall. Our room was close to the spa which we liked. The gym was very busy as open to members too. Spa Facilities were good although changing rooms needed a clean and refurb. There was a water aerobics class in the pool 6.15-7pm during our stay, it would have been nice to have been informed about this when we enquired about our use of the spa facilities, so we could work our visit to the spa around this as the pool couldn’t be used for 45mins and the music was loud (which we liked, but some people may not) The food in the restaurant was beautiful, came out piping hot, good portions and full of flavour. We did not have breakfast as had to leave early the next day.
Soggiorno di 1 notte a gennaio 2024
Risposta di Sabin, il giorno 28 gen 2024
Lindsey, Thank you for this great feedback, hope to se you again soon!

6/10 Soddisfacente

Mr andrew

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Our hotel room was very cold, we were given a heater, which helped. There was no warm breakfast first morning. We did get refunded.
Soggiorno di 2 notti a gennaio 2024
Risposta di Sabin, il giorno 28 gen 2024
Andrew, thank you for your feedback. I am sorry you have encountered some shortfalls during your stay and please rest assured we have dealt with the maintenance issues.

8/10 Buono

Stephen

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very nice.
Very comfortable stay. Food was excellent in the main restaurant. Staff very friendly.
Soggiorno di 2 notti a gennaio 2024
Risposta di Sabin, il giorno 22 gen 2024
Stephen, Thank you for this amazing score and review . Hope to see you again soon!

10/10 Eccellente

Karen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really nice hotel and very helpful staff!
Soggiorno di 2 notti a gennaio 2024
Risposta di Sabin, il giorno 22 gen 2024
Karen, Thank you for this amazing score. Hope to see you again soon!

6/10 Soddisfacente

Barrie

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
We had a family room which was a good size and spa and swimming facilities were good. But we felt the menu was overpriced, rooms a little dated and dusty and the shower needed a good deep clean
Soggiorno di 4 notti a dicembre 2023
Risposta di Sabin, il giorno 9 gen 2024
Barrie, Thank you for your feedback regarding your last experience at The Abbey Hotel. I am sorry you have encountered some shortfalls on this occasion. Please rest assured I have passed your comments to our Operation Manager.

8/10 Buono

Garry

Soggiorno di 1 notte a dicembre 2023
Risposta di Sabin, il giorno 17 dic 2023
Garry, Thank you for taking the time to score us. We do hope to see you again soon!

8/10 Buono

Garry

Soggiorno di 2 notti a dicembre 2023
Risposta di Sabin, il giorno 17 dic 2023
Garry, Thank you for taking the time to score us. We do hope to see you again soon!

6/10 Soddisfacente

Joseph

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Sabin, il giorno 6 dic 2023
Joseph, Thank you for taking the time to score us. We do hope to see you again soon!

8/10 Buono

Julian

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
OK, but a bit pricey
Soggiorno di 2 notti a novembre 2023
Risposta di Sabin, il giorno 28 nov 2023
Julian, Thank you for this fantastic review. Hope to see you again soon!

10/10 Eccellente

John

Soggiorno di 1 notte a novembre 2023
Risposta di Sabin, il giorno 28 nov 2023
John, Thank you for this brilliant review. Hope to see you again soon!

10/10 Eccellente

Raymond

Soggiorno di 1 notte a novembre 2023
Risposta di Sabin, il giorno 23 nov 2023
Raymond, Thank you for this amazing score. Hope to see you again soon!

10/10 Eccellente

Meena

Soggiorno di 1 notte a novembre 2023
Risposta di Sabin, il giorno 23 nov 2023
Meena, Thank you for this fantastic score. Hope to see you again soon!

4/10 Scarso

Leigh

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
So disappointed
Disappointing is putting it mild! Communal areas well decorated HOWEVER both family rooms that we were offered (as we complained about the initial room and just put up with the second room we were offered) shocking for a 4 star hotel. Black mold around windows, stains on the carpet, bed and walls, poorly fitted sockets, iron with a burnt surface, eye burning UV blue light in bathroom, unusable TV for first night (a staff member thought it was appropriate to spend almost 40mins in our room at 930pm at night trying to fix it) only to be told, maintenance would be on site at 730am, once he realised he couldn’t fix it. Restaurant food a no better than pub food so much so that we tried the Marstons pub down the road which was 100% better Would we stay again…NO!
Soggiorno di 2 notti a ottobre 2023
Risposta di Sabin , il giorno 11 nov 2023
Leigh, Thank you for feedback regarding your last stay at The Abbey Hotel. Please rest assured I have passed your comments to our Operation Manager who started an investigation in the matter. We do hope to see you again soon.

8/10 Buono

Mark

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly reception and eager to help.
Soggiorno di 1 notte a novembre 2023
Risposta di Sabin, il giorno 23 nov 2023
Mark, Thank you for taking the time to score us and great review. We do hope to see you again soon!

10/10 Eccellente

Jeremy

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Sabin , il giorno 11 nov 2023
Jeremy, Thank you for this fantastic score. See you soon!

10/10 Eccellente

Tressa

Mi è piaciuto: Personale e servizio e comfort della camera
Short break
Enjoyable stay, would stay again, only issue the steam room was not working
Soggiorno di 2 notti a ottobre 2023
Risposta di Sabin, il giorno 11 nov 2023
Tressa, Thank you for this fantastic score. I do apologies for the shortfalls encountered with steam room and I can assure you that I have passed your comments to our Operation Manager.

10/10 Eccellente

wendy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good value for money . Excellent pool and spa facilities . Did have issue with TV not working but staff were more than helpful to rectify the situation and gave us discount on departure . Would definitely recommend and will be returning .
Soggiorno di 3 notti a ottobre 2023
Risposta di Sabin, il giorno 31 ott 2023
Wendy, Thank you for this brilliant feedback. Hope to see you again soon!

10/10 Eccellente

Claire

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing
Absolutely amazing hotel. Room was more than expected, staff were really friendly and helpful. Will definitely be staying again
Soggiorno di 1 notte a ottobre 2023
Risposta di Sabin, il giorno 31 ott 2023
Claire, Thank you for this fantastic feedback. Hope to see you again soon!

10/10 Eccellente

Steve

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Greatstay
Excellent stay. Great pool and gym. No exta charges and open til mid evening.
Soggiorno di 1 notte a ottobre 2023
Risposta di Sabin, il giorno 27 ott 2023
Steve, Thank you for this amazing review. Hope to see you again soon!

6/10 Soddisfacente

John

Soggiorno di 1 notte a ottobre 2023
Risposta di Sabin, il giorno 26 ott 2023
John, Thank you for taking the time to score us. Hope to see you again soon!

2/10 Terribile

Charlotte

Viaggio di coppia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Booked this stay for my partners birthday, and had an unfortunate stay, firstly the showers weren’t hot when the weather was horrific (floods, pouring down rain). So we wanted to warm up and the showers were Luke warm. Then when going down for dinner we ordered a chicken skewer starter and it was very basic and bland with some what tasted like stale noodles. I then ordered a crispy chicken burger and had got a naan bread inside a burger bun, for the waitress To just laugh about it and said that’s not right , it was then taken back as she said the chicken was just on the side. We then got back to the room to find a horrible noise coming from the radiator, the receptionist gave us a key yo another room , however it was very disturbing having to pack our bags at 12:00pm to move rooms due to a noise issue. Such a shame as been before and that’s why we came back but unfortunately we don’t be returning as we felt very unsettled/disturbed.
Soggiorno di 1 notte a ottobre 2023
Risposta di Sabin, il giorno 26 ott 2023
Charlotte, Thank you for taking the time to write about your last experience at the Abbey. I am sorry on this occasion we have not met your expectations regarding the Hotel. Please rest assured I have passed your feedback to our Operations Manger.

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
We will stay here next time we are at the NEC
Clean and spacious room, good wifi and ample parking. Spa was very clean with nice and warm jacuzzi, steam room and sauna. Perfect after a busy day and an easy drive to the NEC.
Soggiorno di 1 notte a ottobre 2023
Risposta di Sabin, il giorno 26 ott 2023
Thank you for this fantastic review. Hope to see you again soon!

2/10 Terribile

Helle

Non mi è piaciuto: Personale e servizio
Soggiorno di 4 notti a ottobre 2023
Risposta di Sabin, il giorno 14 ott 2023
Helle, Thank you for taking the time to score us. I am sorry on this occasion we have not met your expectations regarding the hotel.

2/10 Terribile

angela

Soggiorno di 1 notte a settembre 2023
Risposta di Sabin, il giorno 3 ott 2023
Angela, Thank you for taking the time to score us. I am sorry there have been some shortfalls with your stay on this occasion.

4/10 Scarso

Jane

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We stayed here for two nights as part of a large wedding party, in an executive room. Our overall impression was that the hotel is pretty tired and well overdue an update and refresh. Being there on the hottest day of the year in September didn't help - there is no air conditioning and the ceiling fan was so slow it didn't have much effect. The room wasn't exactly dirty, it just felt as though it had only been cleaned to a bare minimum, with no attention paid to details (a big cobweb in the corner, for example). The room was really big, with a bath and a shower, but the shower was super small without much space to move around properly. All staff members I encountered were very friendly and helpful, although seemed like there should have been a few more around at busy times like breakfast.
Soggiorno di 2 notti a settembre 2023
Risposta di Sabin, il giorno 23 set 2023
Jane, Thank you for taking the time to write about your last experience at the Abbey. I am sorry on this occasion we have not met your expectations regarding the hotel. Please rest assured I have passed your feedback to our Operations and Housekeeping Manger.

10/10 Eccellente

Ahmed

Soggiorno di 1 notte a settembre 2023
Risposta di Sabin, il giorno 23 set 2023
Ahmed, Thank you for this fantastic review. Hope to see you again soon!

10/10 Eccellente

Jeremy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Suitable for wedding venue. Would be better if I was a Golfer!!
Soggiorno di 1 notte a settembre 2023
Risposta di Sabin, il giorno 23 set 2023
Jeremy, Thank you for this fantastic review. Hope to see you again soon!

6/10 Soddisfacente

Carole

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The grounds were nice, the bar facilities fine. Staff were polite and helpful. The hotel generally is in need of refurbishment. Our “superior “ double room was spacious but the bathroom was in a poor state. The small triangular shower unit was in a dreadful state. The glass door didn’t fit properly which had resulted in corrosion at the bottom and a shoddy attempt at re-sealing it. It also smelt mouldy. The door around the handle was filthy and the bath panel had stains on it. No handbook with instructions for tv, hotel facilities , ceiling fan (which was poor.)
Soggiorno di 2 notti a settembre 2023
Risposta di Sabin, il giorno 23 set 2023
Carole, Thank you for taking the time to write about your last experience at the Abbey. I am sorry on this occasion we have not met your expectations regarding the hotel. Please rest assured I have passed your feedback to our Operations and Housekeeping Manger.

4/10 Scarso

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Work needed
Room needed a good clean. Dust on lamps, phone, glasses in bathroom not clean. Bath robe had a black mark on. Not good. Very very warm, needs air conditioning. Overall just needs a refurb, and better house keeping checks. Pillows like cardboard. A shame as the setting is lovely, and the staff are nice. Just needs more attention to detail
Soggiorno di 1 notte a settembre 2023
Risposta di Sabin, il giorno 23 set 2023
Thank you for taking the time to score us. I do apologise for the shortfalls encountered with Bedroom and I can assure you that I have passed your comments to our Housekeeping Manager.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Disappointing
Hotel was ok apart from being hotter than the sun in the rooms, and the hotel. No air conditioning and only one tiny window opened in my room. Pillows were like cardboard and the plumbing kept me awake all night. I wouldn’t recommend sadly, a shame. The decor looks nice in pictures but is very shabby in places. My shower for example had a crack in the shower tray and the shower head wouldn’t stay angled where I wanted it to. I picked the problems up with reception to advise them to correct for the future
Soggiorno di 1 notte a settembre 2023
Risposta di Sabin, il giorno 23 set 2023
Thank you for taking the time to score us. I do apologise for the shortfalls encountered with Bedroom and I can assure you that I have passed your comments to our Operation Manager.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
OK Hotel, just.
Nice enough place, mainly golfing visitors with some families. The rooms need some interior updates, the pool changing rooms are a bit dated with broken lockers etc. The rooms have poor sound insulation and can hear people in corridors, people in other rooms boiling kettles, babies crying. Windows could do with cleaning off the black mould from the condensation. Sports bar at Terrace may be a place to take kids if you want to watch a football match, but if populated by golfers there was a lot of swearing, which is not acceptable. The meal here also left me with a stomach ache. Breakfast was quite noisy and not much room to manouver between tables and chairs, which is critical if people are moving around with plates and hot drinks. Other than this, generally OK, but I wouldn't revisit nor recommend.
Soggiorno di 2 notti a settembre 2023
Risposta di Sabin, il giorno 23 set 2023
Thank you for taking the time to write about your last experience at the Abbey. I am sorry on this occasion we have not met your expectations regarding the hotel. Please rest assured I have passed your feedback to our Operations Manger.

4/10 Scarso

Michelle

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Needs a good clean and decorating
On arrival the reception staff where lovely, the room however was not. It was dirty, tired and strained. Breakfast however was lovely.
Soggiorno di 1 notte ad agosto 2023
Risposta di Sabin, il giorno 23 set 2023
Michelle, Thank you for taking the time to score us. I do apologise for the shortfalls encountered with Bedroom and I can assure you that I have passed your comments to our Operation Manager.

10/10 Eccellente

Nicolas

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Sabin, il giorno 27 ago 2023
Nicolas, Thank you for this fantastic review. Hope to see you again soon!

10/10 Eccellente

kevin

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Sabin, il giorno 22 ago 2023
Kevin, Thank you for this fantastic review. Hope to see you again soon!

10/10 Eccellente

Simon

Soggiorno di 3 notti ad agosto 2023
Risposta di Sabin, il giorno 22 ago 2023
Simon, Thank you for this fantastic review. Hope to see you again soon!