Dear Valued GUEST,Thank you for your review and rating.

Dear Thobile,Thank you for your review and rating. We hope to see you again soon.

Dear Valued GUEST,Thank you for your review and rating.

Thank you for your review and rating

Dear Valued GUEST,Thank you for your review.Your feedback is highly appreciated.We sincerely apologize for the inconvenience caused while staying with us.We do hope we can make it up to you when you visit Richards Bay again.

Dear Pretty,Thank you for your review and rating.

Dear Preston,Thank you for your review and rating.Trust we will see you again soon.

Dear Valued GUEST,Thank you for your review and rating.Trust we will see you again soon.

Dear Valued GUEST, Thank you for your review and feedback. We will look into your concerns and address them accordingly

Dear Esona, Thank you for your review and rating.

Dear Yasin, Thank you for your review and feedback. We will keep in mind about Halaal Meals. Thank you for the suggestion.

Dear Sthembile, Thank you for your review and rating.

Good day, Thank you for your review. We apologize for a disappointing breakfast. We will have a look at it and improve.

.Dear Valued GUEST, Thank you for your review and rating

Thank you for your the postive feedback. Have a super day and please be safe.

Thank you for your review and rating. Hope to see you again soon

We are still awaiting for the review to be removed as the GUEST booked the wrong hotel and stayed at a different property.

Dear Bhekizitha, Thank you for taking the time to provide feedback on your stay. We hope to welcome you back in the near future.

Thank you for your kind review

Good day anonymous, Thank you very much for your feedback, we are thrilled to hear that you enjoyed your stay with us. I do apologize that there was a bug. We hope to see you again soon.

Thank you for your review rating, it is greatly appreciated.

Thank you very much Nomfundo for your feedback. It is greatly appreciated and we look forward to welcoming you back in the near future.

Good day Anonymous, Thank you very much for the feedback, we hope to welcome you back again soon.

Thank you very much for your excellent feedback. We are thrilled to hear that you enjoyed your time with us. We cant wait to welcome you back again soon.

Thank you LMC for taking the time to provide us with feedback of your stay.

Good day Sya, Thank you very much for your excellent review rating. We look forward to welcoming you back again soon.

Good day Alan, I do apologize that your first night stay with us was not a peaceful experience. As advised in your previous mail, we are investigating as to the events of that evening in hopes to rectify as to not have a re-occurrence. Regarding the airport shuttle, as per the website this is an option that is available that we would happily arrange for our guests, it is an outsourced service and is at an additional charge. I do apologize that there was some confusion regarding this matter. I would also like to express our apologize that upon arrival our lift was out of service. During your check in we were undergoing our monthly lift service and inspection, the downtime was minimal and service was restored after 45 minutes. I do hope you had the pleasure of an easy trip to the restaurant, bar or check in after this was restored.

Good day Yasin, Thank you very much for feedback on your stay. I do apologize that you did not get your desired bed configuration, our rooms consist of twin, double, king and queen beds. We allocate rooms according to availability. I do apologize that the room configuration you received did not meet expectations.

Good day Dr Danie, Thank you very much for taking the time to review us and provide us with feedback on your stay. I am happy to hear that you enjoyed our food and restaurant. I must apologize for the noise levels that you experienced during your check in process. As I am sure you were advised, we did have a wedding with us. I do hope that you were return in the near future.

Good day DM, Thank you very much for taking time to provide us with feedback on your most recent stay. We are thrilled to hear that you love our property. I must apologize that other guests were disturbing your sleep with elevated noise levels. Thank you for bringing this to our attention. We do hope to welcome you back to our establishment again soon.

Good day Ntambiso, I appologize for the inconvience caused regarding the Wifi during your stay with us. I have tried to locate your booking based on Expedia profile name, however I have had no luck, perhaps your reservation was listed under a different name. Please kindly advise or contact us at the hotel in order to discuss this matter further to investigate.

Good day Anonymous, Thank you very much for bringing this to our attention. I will certainly investigate as we ensure that security patrols the corridors in order to minimize any excess noise levels. Thank you again.

Thank you very much for your 5 Star feedback.

Thank you very much for your positive feedback. We look forward to welcoming you back again soon.

Thank you very much for your kind words. We are thrilled to hear that you enjoyed your stay with us.

Thank you Graeme for your review. We hope to welcome you again soon

Good day, Thank you very much for taking the time to review us, it is greatly appreciated.

Good day Jerry, Thank you very much for your positive feedback. I am thrilled to hear that you enjoyed your stay with us and your meals. I shall send your compliments to the Chef.

Good day Rickey, Thank you very much for providing us with feedback on your stay. It is greatly appreciated. I am thrilled to hear that you enjoyed your stay. I apologize that you were inconvenienced with the noise levels from other guests. I will certainly bring this to the attention of our General Manager to review and devise a plan going forward to resolve this issue.

Thank you Anonymous for your rating, please tell us how we could have made your stay more enjoyable?

Good day Janine, Thank you for your review and rating.

Thank you very much for your rating