Dear Mr. Jorge!Thank you for choosing Promenade Palladium and for leaving us this important review.We are very happy to know that your experience with us was excellent!We hope to be able to welcome you again very soon!Yours sincerely,

Dear Diana! Thank you for staying with us and for taking the time to leave us this review. We are happy to know that you had a great experience at our hotel. We hope to be able to welcome you again very soon. Yours sincerely, Vanessa Rabelo - Head of Reception

Prezada Sra. Karolina! Gostaria de agradecer por ter se hospedado conosco e por nos dar retorno sobre sua estada conosco. Todas as avaliações são consideradas, pois através delas que conseguimos aprimorar cada dia mais nossos serviços e superarmos as expectativas de nossos hóspedes!Aguardamos ansiosos por sua próxima hospedagem conosco. Atenciosamente, Vanessa Rabelo - Chefe de recepção.

Olá Sr. Daniel, Muito obrigada por dedicar de seu tempo para nos deixar esta avaliação.Seja sempre muito bem-vindo em nosso Promenade Palladium!

Hello Mr. Flavio,We greatly appreciate you taking the time to provide us with this important review! It is of utmost importance to us!It was a pleasure to welcome you back to our hotel. We are honored to learn that the space in our suite was a highlight of your stay, as all accommodations in this category have been modernized to create a more welcoming and spacious environment for our guests.We regret that your perspective on breakfast was as such. Please know that all feedback is carefully reviewed with the restaurant manager so that measures can be taken for the continuous improvement of our services.We hope to have the opportunity to serve you again very soon.Sincerely,