Camera Deluxe | Minibar, una cassaforte in camera, una scrivania, postazione laptop

Recensioni per Windsor California Copacabana

4 out of 5
Windsor California Copacabana
Avenida Atlantica, 2616, Copacabana, Rio de Janeiro

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 762 su 1003 recensioni" "
Valutazione di 8 - Buono. 152 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 41 su 1003 recensioni" "
Valutazione di 4 - Scarso. 21 su 1003 recensioni" "
Valutazione di 2 - Terribile. 27 su 1003 recensioni" "

9,6/10

Pulizia

9,4/10

Personale e servizio

9,2/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Enrico Maria

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Gestore dell'hosting, il giorno 17 dic 2023
Caro signor Enrico Maria.Grazie per il punteggio massimo assegnato al tuo soggiorno al Windsor California Hotel. Crediamo di aver soddisfatto tutte le vostre aspettative per quanto riguarda i servizi e l'alloggio. Speriamo che ci sceglierai di nuovo in un futuro viaggio a Rio de Janeiro. A presto, Douglas Zacharias.

8/10 Buono

Sahbi

Soggiorno di 5 notti a dicembre 2021
Risposta di Coordenador de Hospedagem, il giorno 31 dic 2021
Prezado, Sr. Sahbi. Agradecemos por dedicar parte de seu tempo para nos avaliar. Esperamos que o senhor escolha o Windsor California Hotel em uma nova viagem ao Rio de Janeiro. Como não tivemos nenhuma observação de melhoria nos serviços, esperamos que em uma próxima estada, consigamos nota máxima em sua avaliação. Feliz ano novo! Douglas Zacharias

10/10 Eccellente

Netzahualcoyotl

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel! The staff is out of this world. They make you feel you are home. They care for you all the time and celebrate you if it's your birthday (my case). Wonderful experience!!
Soggiorno di 1 notte a maggio 2024
Risposta di Hosting Manager, il giorno 9 mag 2024
Dear, Mr. Netzahualcoyotl,Thank you for reviewing us so positively and for recognizing the efforts of our entire team in making our guests feel welcome. We try to make your stay memorable and we are very happy to know that you enjoyed the celebration of your birthday by our teams. We hope Windsor California can be a reference for your next stay in Rio de Janeiro. Sincerely, Douglas Zacharias.

10/10 Eccellente

derek

Mi è piaciuto: Servizi
Great customer services
Soggiorno di 4 notti ad aprile 2024
Risposta di Hosting Manager, il giorno 5 mag 2024
Dear Mr. Derek.We thank you for recognizing the efforts of our teams in making our guests feel welcomed and enjoy the hotel and the city of Rio de Janeiro to the fullest. We have an engaged team focused on achieving excellence in service. We hope you choose the Windsor California Hotel again. See you soon, Douglas Zacharias.

10/10 Eccellente

Nathalie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent
Soggiorno di 2 notti ad aprile 2024
Risposta di Hosting Manager, il giorno 5 mag 2024
Dear Ms. Nathalie,Thank you for the greatest rate on your review about your stay at the Windsor California Hotel. It's a pleasure when we met our guests expectations. It will be a pleasure hosting you again. Regards, Douglas Zacharias.

10/10 Eccellente

George

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Simply put - a very nice stay.
Soggiorno di 3 notti ad aprile 2024
Risposta di Hosting Manager, il giorno 5 mag 2024
Dear Mr. George.Thank you for reviewing your stay at the Windsor California Hotel positively. We reached our goal! When a guest is able to review us objectively and satisfactorily, we understand that we are on the right path towards excellence in service. We have teams dedicated to making our guests' stay memorable. Windsor California serves one of the best breakfasts in Rio de Janeiro, our rooms are well cleaned, modern and cozy. The rooftop is a show in itself, with a pool with infinity view, restaurant and a fitness center. We hope you can choose us again. See you soon, Douglas Zacharias.

10/10 Eccellente

Zigrid

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place, convenience walking distance to the beach, restaurants, and shopping.
Soggiorno di 3 notti ad aprile 2024
Risposta di Hosting Manager, il giorno 2 mag 2024
Dear Ms. Zigrid.Thank you for rating your stay at the Windsor California Hotel with best rate possible. I must agree with you, our guests have a privileged location, right in front of Copacabana and around the best zones.The hotel has a great structure, modern and cozy rooms, a tasty and varied breakfast and our staff has the will of serving. We hope you can choose us again. Regards, Douglas Zacharias.

10/10 Eccellente

JUAN MANUEL

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ubicación, Acitud personal, desayuno, gym y alberca
Soggiorno di 2 notti ad aprile 2024
Risposta di Gerente de Alojamiento, il giorno 2 mag 2024
Estimado Sr. Juan Manuel.Gracias por brindarnos una reseña positiva y por resumir los principales beneficios para quienes eligen hospedarse en Windsor California. El factor más importante, nuestros equipos que se esfuerzan por hacer que nuestros huéspedes se sientan bienvenidos. Intentamos servir con una sonrisa sincera para demostrar nuestro deseo de ayudar a nuestros huéspedes a crear grandes recuerdos. Las habitaciones muy limpias y acogedoras, desayuno digno de un hotel de cinco estrellas, terraza con piscina con vistas infinitas, sala de gimnasio y un segundo restaurante. Esperamos poder darle la bienvenida nuevamente. Hasta pronto, Douglas Zacharias.

10/10 Eccellente

Fred

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Windsor California Copacabana was a beautiful hotel, very clean, and the service was great. In a very convenient location as well if you are staying in Rio. Walkable distances to both Copacabana and Ipanema beaches, and easy to Uber or taxi wherever you need to go.
Soggiorno di 9 notti ad aprile 2024
Risposta di Hosting Manager, il giorno 2 mag 2024
Dear Mr. Fred.Thank you for sharing your experience at the Windsor California with so many details. It's an honor knowing we've met all your expectations and in adition to what you wrote we can't forget mentioning our delicious breakfast, one of the best in town. We hope you can choose us again whenever you feel like coming to Rio de Janeiro. See you soon, Douglas Zacharias.

8/10 Buono

Ryan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was extremely friendly and helpful. Room had a slight smell when checking in and A/C didn't work well. Luckily, it wasn't too hot outside. Location is perfect - directly across from Copacabana beach and all the shops I wanted to visit. Would rate this hotel an 8.5/10 and would stay again!
Soggiorno di 1 notte a marzo 2024
Risposta di Hosting Manager, il giorno 27 apr 2024
Dear Mr. Ryan.Thank you for rating your experience positively at the Windsor California Hotel. We are glad to know you've had a great time during your stay. About the A/C we don't have any records of you about it but on your next stay, please, do not hesitate contacting our staff, we have maintenance and we want our guests to feel welcomed. Windsor California has a privileged location, a great structure and as you mentioned our staff are extremely friendly and helpful. It will be a pleasure hosting you again. See you soon, Douglas Zacharias.

10/10 Eccellente

Han

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Hosting Manager, il giorno 26 apr 2024
Dear Mr. Han,Thank you for rating your experience at the Windsor California with the best score possible. It's a pleasure knowing we've met all you expectations. See you soon, Douglas Zacharias.

2/10 Terribile

Alejandro isaias

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Gerente de Alojamiento, il giorno 25 apr 2024
Estimado Sr. Alejandro Isaías,Gracias por tomarse el tiempo para revisar su experiencia en Windsor California. Siempre estamos buscando servir y deleitar a nuestros huéspedes. Nos gustaría entender el motivo de la valoración otorgada a su estancia. Contamos con equipos siempre dedicados a hacer que nuestros huéspedes se sientan bienvenidos y a aprovechar al máximo el hotel y la ciudad de Río de Janeiro.

10/10 Eccellente

pierre

Mi è piaciuto: Pulizia e servizi
Excellente location. Tout impeccable. Service très sympathique
Soggiorno di 3 notti ad aprile 2024
Risposta di Gestionnaire d'hébergement, il giorno 20 apr 2024
Cher Monsieur Pierre.Merci pour vos compliments envers nos employés et pour avoir partagé votre opinion sur votre expérience au Windsor California Hotel. Ce sera toujours un plaisir de vous accueillir. À bientôt, Douglas Zacharias.

8/10 Buono

Ronny

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Best location in copacabana amazing views from the roof top pool. Great location
Soggiorno di 4 notti ad aprile 2024
Risposta di Hosting Manager, il giorno 19 apr 2024
Dear Mr. Ronny,Thank you for rating your experience at the Windsor California Hotel with an excellent rate. In fact, our guests have a privileged location, right in the middle of Copacabana, in front of the beach. The hotel has a great structure, rooms are modern, clean and cozy, we serve one of the best breakfasts in town and as you could check, our rooftop has a panoramic view from Copacabana. It will be a pleasure hosting you again. See you soon, Douglas Zacharias.

10/10 Eccellente

Laura

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel was wonderful. The breakfast was delicious. Our first room had an issue with the AC and they changed our room to a much better room on the 14th floor with a view of the Christ redeemer. Very happy, would stay again!
Soggiorno di 4 notti ad aprile 2024
Risposta di Hosting Manager, il giorno 17 apr 2024
Dear Ms. Laura.Thank you for this positive review about your stay at the Windsor California Hotel. It's nice to know we could make you happy and it will be a pleasure hosting you again. We care about our guests experience and your satisfaction with the quality of our services is a motivation to achieve excellence on it. See you soon, Douglas Zacharias.

10/10 Eccellente

Kevin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay
Soggiorno di 3 notti ad aprile 2024
Risposta di Hosting Manager, il giorno 17 apr 2024
Dear Mr. Kevin,Thank you for the greatest score on your review about your stay at the Windsor California Hotel. We believe we've met all your expectations. We will be waiting on you to choose us again and we will make all the efforts possible to make your stay great again. See you soon, Douglas Zacharias.

10/10 Eccellente

Stephen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Windsor California is right at the heart of the Copacabana Beach , so convenient to everything .
Soggiorno di 2 notti ad aprile 2024
Risposta di Hosting Manager, il giorno 17 apr 2024
Dear Mr. Stephen.Thank you for your positive review of your stay at the Windsor California Hotel. In addition to our guests having a privileged location, the hotel has a structure capable of providing memorable moments such as our rooftop with a panoramic view of Copacabana beach, swimming pool, gym, restaurant, rooms are modern, clean and cozy and our teams strive to make our guests feel welcome. We hope to have you with us again soon. Yours sincerely,Douglas Zacharias.

10/10 Eccellente

Ismenia

Viaggio di coppia
Mi è piaciuto: Servizi
Excelente! Me encantó, repetiremos.
Soggiorno di 3 notti ad aprile 2024
Risposta di Gerente de Alojamiento, il giorno 17 apr 2024
Estimada señora Ismenia,Estamos muy contentos de haberos hecho sentir encantados. Nuestro equipo de empleados se esfuerza para que nuestros huéspedes se sientan bienvenidos y tengan una excelente experiencia durante su estadía. Esperamos que nos elija nuevamente en un futuro viaje a Río de Janeiro. Hasta pronto, Douglas Zacharias.

4/10 Scarso

Alina

Mi è piaciuto: Pulizia
Soggiorno di 4 notti ad aprile 2024
Risposta di Hosting Manager, il giorno 17 apr 2024
Dear Ms. Alina,We understand that choosing a hotel is a very important decision. The teams at Windsor California are committed to providing a welcoming environment that makes our guests feel good. We also understand that we cannot please everyone, but we try to provide excellent moments for those who choose us. We have categories that meet different types of expectations, from standard to executive suite. We serve one of the best breakfasts in Rio de Janeiro, our rooms are clean and cozy and our guests have a privileged location. Regards, Douglas Zacharias.

10/10 Eccellente

GEMINIE

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very close to the beach just across the street; plenty of dining places around the area, safe to walk anywhere. Plenty of choices for dining. Our room was always clean, quiet.
Soggiorno di 5 notti a marzo 2024
Risposta di Hosting Manager, il giorno 17 apr 2024
Dear Geminie,Thank you for such a great review. It's such a honor when we met all our guests expectations. We hope you can choose us again. Warm regards, Douglas Zacharias.

10/10 Eccellente

John

Soggiorno di 2 notti ad aprile 2024
Risposta di Hosting Manager, il giorno 9 mag 2024
Dear Mr. John,Thank you for the greatest rate on your review about your stay at the Windsor California Hotel. Its a pleasure knowing we've met all your expectations. Regards, Douglas Zacharias.

10/10 Eccellente

ADRIAN

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent
Soggiorno di 2 notti ad aprile 2024
Risposta di Joao Matos, il giorno 15 apr 2024
Dear Mr Adrian,thanks you for choosing Windsor California Hotel and for sharing some comments about your stay. Only a few guests give us their feedback so that we can improve, even more, the quality of our services.Thanks and we hope to see you soon at one of the Windsor Hotels in Rio de Janeiro or Brasilia.Sincerely,João MatosGeneral Manager

8/10 Buono

Félicia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a febbraio 2024
Risposta di Joao Matos, il giorno 15 apr 2024
Dear Mrs. Felicia,thanks you for choosing Windsor California Hotel and for sharing some comments about your stay. Only a few guests give us their feedback so that we can improve, even more, the quality of our services.Thanks and we hope to see you soon at one of the Windsor Hotels in Rio de Janeiro or Brasilia.Sincerely,João MatosGeneral Manager

10/10 Eccellente

M.S.van de

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Heerlijk verblijf aan het Copacabana beach! ♥️
Soggiorno di 2 notti ad aprile 2024
Risposta di Joao Matos, il giorno 10 apr 2024
Dear Mr M.S. Van,thanks you for choosing Windsor California Hotel and for sharing some comments about your stay. Only a few guests give us their feedback so that we can improve, even more, the quality of our services.Thanks and we hope to see you soon at one of the Windsor Hotels in Rio de Janeiro or Brasilia.Sincerely,João MatosGeneral Manager

10/10 Eccellente

Kevin C St

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location, you can walk to Leblon, Ipanema; a metro station is nearby or if you prefer UBER is very affordable. Hotel staff is friendly especially Leonardo, best concierge ever. He takes the time to answer all of your questions. The breakfast is amazing and we recommend to eat at the restaurant at least once. The food is excellent. We booked some excursions through the hotel, we recommend the Ginga show, the historical tour with Eduardo. Eduardo is a sweet guy who knows a lot about Rio. Hang gliding with Renato is a must. he is an excellent instructor. Do not do hang gliding with DeHilton , he is rude.
Soggiorno di 7 notti a marzo 2024
Risposta di Hosting manager, il giorno 8 apr 2024
Dear Mr Kevin C St,Thank you for this great and detailed review about your experience at the Windsor California Hotel. It's an honor knowing we've met all your expectations and Leonardo was able to assist you with all concierge requests. In fact, all of our teams strive to ensure that our guests have memorable memories of our hotel. We serve one of the best breakfasts in the city, we have 24-hour room service. All of the hotel's facilities are concentrated on the terrace, where we have a swimming pool with infinity views, a gym, and a restaurant with full food service. We hope to have you with us again soon. See you soon, Douglas Zacharias.

10/10 Eccellente

Karen F

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Right in the middle of Copacabana Beach, easy walking access. High recommendation to Jonatan, breakfast waiter. Impeccable english and manners. Would recommend for Management Cadet.
Soggiorno di 3 notti ad aprile 2024
Risposta di Hosting Manager, il giorno 6 apr 2024
Dear, Ms. Karen F.Thank you for such a warm and kind review. Recognition of the efforts of our employees is always received with great satisfaction and Jonatan will be very happy to know that he was remembered. In fact, the hotel has an excellent location, modern and clean rooms, a rooftop with a panoramic view of Copacabana beach. We hope you choose us again on a future trip to Rio de Janeiro. See you soon, Douglas Zacharias.

10/10 Eccellente

Mihaela

Soggiorno di 5 notti a marzo 2024
Risposta di Hosting Manager, il giorno 25 apr 2024
Dear Ms. Mihaela,Thank you for rating your experience at the Windsor California with the highest score possible. It's a pleasure knowing we've met all your expactations. It will be a pleasure hosting you again. Regards, Douglas Zacharias.

10/10 Eccellente

Lee

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nice clean hotel. Breakfast good. No shower gel provided (just soap). Very helpful check in. Convenient location on front.
Soggiorno di 2 notti ad aprile 2024
Risposta di Hosting Manager, il giorno 6 apr 2024
Dear Mr. Lee,Thank you for rating your experience with the highest score possible. The Windsor California Hotel has a priveleged location, right in the middle of Copacabana, in front of the beach. We serve one of the best breakfasts in town and our staff has the will of serving. We hope you can choose us again in a near future. Regards, Douglas Zacharias.

8/10 Buono

Nelson

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pretty average, but excellent location.
Soggiorno di 4 notti a marzo 2024
Risposta di Hosting Manager, il giorno 4 apr 2024
Dear Mr. Nelson.Thank you for sharing your opinion about your experience at the Windsor California Hotel. The hotel, in fact, has a privileged location and a great service provided by professionals focused on achieving excellence in hospitality. Regards, Douglas Zacharias.

10/10 Eccellente

Jason

Viaggio di coppia
Mi è piaciuto: Servizi
This was a beautiful area with the energy of Copacabana beach. It is walkable to Ipanema and Leme, and we walked to Aproador - so much walkable area! Warm and helpful staff too.
Soggiorno di 7 notti a marzo 2024
Risposta di Hosting Manager, il giorno 1 apr 2024
Mr. Jason,Thank you for rating your experience at the Windsor California Hotel and as you could see, the hotel has a great location besides the great places around it, like the best restaurants, shops, banks, the location allows doing a lot of things just walking and our teams give their best to make our guests stay memorable. We hope you can choose us again in a future trip to Rio de Janeiro. Warm regards, Douglas Zacharias.

8/10 Buono

Mariano

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Muy buen hotel. Excelente staff, muy amable. Muy bien localizado
Soggiorno di 4 notti a marzo 2024
Risposta di Gerente de Alojamiento, il giorno 28 mar 2024
Estimado señor Mariano.Gracias por su amable comentario sobre su estancia en el hotel Windsor California. El hotel, además de contar con una excelente ubicación, también cuenta con personal dispuestos a ayudar a nuestros huéspedes a tener una estancia aún más placentera. Será un placer darle la bienvenida nuevamente. Hasta pronto, Douglas Zacharias.

6/10 Soddisfacente

Richard

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
I liked that the property was close to the beach. I did not like the fact that I was unable to bring guests even though I paid for two adults in the room. Basically, they robbed me. I also did not like the early check out time, which they used to robbed me of even more of my money. Check out time should be 16:00.
Soggiorno di 2 notti a marzo 2024
Risposta di Hosting Manager, il giorno 28 mar 2024
Dear Mr. Richard.Thank you for your feedback on your stay at Windsor California. As you had the chance to see, the hotel has a privileged location, in front of the sea and right in the middle of Copacabana. We respected all the details of your reservation, which was for one person, as you can see in the confirmation you have. The hotel values honesty in the information and treatment we provide to those who choose us, all information about check-in and check-out times is available on all websites. In this way, we always honor transparency in all interactions with our guests. We believe that trust is the least we have to convey to those who choose us. Sincerely, Douglas Zacharias.

10/10 Eccellente

Joseph

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel was very nice. Wish we stayed more than 1 night to enjoy more but I would recommend, especially if you speak English since almost all the stay did.
Soggiorno di 1 notte a marzo 2024
Risposta di Hosting Manager, il giorno 28 mar 2024
Dear Mr. Joseph,Thank you for the kind words about your experience at the Windsor California Hotel. It is very rewarding to realize that our services have been recognized and that we have awakened the desire to return on you and we are very happy when that happens. We hope you can choose us again when you decide to stay longer in Rio de Janeiro. It will be a pleasure to welcome you again. See you soon, Douglas Zacharias.

10/10 Eccellente

john

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Great property! Clean ! Great view. Nice people
Soggiorno di 3 notti a marzo 2024
Risposta di Hosting Manager, il giorno 28 mar 2024
Dear Mr. John,Thank you for rating your stay at the Windsor California with the highest score possible. We assumed you've had all your expectations met. We hope you can choose us again in a near future. Warm regards, Douglas Zacharias.

10/10 Eccellente

Jessica

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really liked the breakfast options
Soggiorno di 7 notti a marzo 2024
Risposta di Joao Matos, il giorno 25 mar 2024
Dear Mrs Jessica,thanks you for choosing Windsor California Hotel and for sharing some comments about your stay. Only a few guests give us their feedback so that we can improve, even more, the quality of our services.Thanks and we hope to see you soon at one of the Windsor Hotels in Rio de Janeiro or Brasilia.Sincerely,João MatosGeneral Manager

10/10 Eccellente

Tammy

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful property! Perfect location!
Soggiorno di 3 notti a marzo 2024
Risposta di Hosting manager, il giorno 25 mar 2024
Dear Ms. Tammy, Thank you for the kind words. In fact, the hotel has a privileged location, right in front of Copacabana beach, in the middle of the neighborhood around the best places. Windsor California has a great structure, modern and cozy rooms, a rooftop with a breath taking view and also all the facilities. I can not forget about the delicious breakfast served here and how professional our staff is. We hope you can choose us again in the future. Warm regards, Douglas Zacharias.

10/10 Eccellente

Gabrielle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great place to stay.
Soggiorno di 2 notti a marzo 2024
Risposta di Hosting manager, il giorno 25 mar 2024
Dear Mr. Gabrielle,Thank you for rating you experience at the Windsor California Hotel with the best score possible. We assumed you've had a great time and we've met all your expectations. It will be a pleasure hosting you again. Warm regards, Douglas Zacharias.

6/10 Soddisfacente

Jean Claude

Viaggio di coppia
Mi è piaciuto: Pulizia
I asked re an upgrade and they said it would literally double my rate at £200 more !!! Not what I saw on the Expedia website. In fact I am wondering if any benefit using Expedia !!!!
Soggiorno di 2 notti a marzo 2024
Risposta di Hosting manager, il giorno 25 mar 2024
Dear Mr. Jean Claude.Thank you for sharing your experience during your stay at the Windsor California. We have many kind of rooms we just told you the price for the room you wanted to change and the rate varies according to occupancy and we were full and all of our rooms are modern, cozy and clean what changes is the position. some has internal view and others face the ocean. Regards, Douglas Zacharias.

4/10 Scarso

Jonathan, Berlin

Viaggio di gruppo
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Customer service at the front desk is very questionable, rooms are noisy because of old minibars and AC and smelly because of mold. No VIP benefits given upon check in
Soggiorno di 3 notti a marzo 2024
Risposta di Hosting Manager, il giorno 25 mar 2024
Dear Mr. Jonathan, Thank you for sharing your opinion about your stay at the Windsor California. The hotel is the newest hotel from Windsor chain, the minibar on your room was showing some instability but as requested we've changed you to another room in order to make you feel better and you received a voucher of 20% off in food and bevarage once per stay, this is the vip benefit and we granted the discount as requested. Regards, Douglas Zacharias.

10/10 Eccellente

David, Victoria

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Make sure to upgrade to the beach side. Great food up and down the strip. Great restaurant at the hotel too. Very good security, great location, nice to wander around in the daytime - not recommended at night. Staff were excellent, Breakfast was excellent with great selections with excellent staff.
Soggiorno di 6 notti a febbraio 2024
Risposta di Hosting Manager, il giorno 23 mar 2024
Dear Mr. David,Thank you for this great and detailed review. It's a pleasure knowing we've met all your expectations. Windsor California staff has the will of serving and having our efforts recognized makes us strive even more towards excellence in hosting and services. It will be a pleasure hosting you again. See you soon, Douglas Zacharias.

2/10 Terribile

Rosemary

Soggiorno di 5 notti a marzo 2024
Risposta di Hosting Manager, il giorno 11 apr 2024
Dear Ms. Rosemary, Thank you for rating you experience during your stay at the Windsor California. We would like to be able to understand what happened during your stay so we can see where we can improve our services. It must have been something really ponctual because we have so many great reviews and our teams make all the efforts they can to make our guests feel welcomed. Sincerely yours, Douglas Zacharias.

8/10 Buono

Evan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
When I first checked in, I was told the room will not be ready till 3 PM. I left for an Hour and came back and asked the next representative if I can check in she goes your room has been ready already. Was told the room should have been given to you from the beginning.
Soggiorno di 8 notti a marzo 2024
Risposta di Hosting Manager, il giorno 22 mar 2024
Dear Ms. Evan,Thank you for rating your experience about your stay at the Windsor California Hotel. In fact, our check-in time starts at 03PM, maybe when you got here first, the room was not ready because when we have availability, we try to check our guests in. We hope you had a memorable stay at our hotel. Regards, Douglas Zacharias.

8/10 Buono

Drayton, West Roxbury

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
"My recent stay at the hotel was nothing short of exceptional, primarily due to the incredible service provided by the staff. From the moment I arrived, I was greeted with warmth and professionalism. Each staff member went above and beyond to ensure my comfort and satisfaction throughout my stay. Their attentiveness and dedication to guest experience truly set this hotel apart. I highly recommend this hotel to anyone looking for outstanding hospitality and a memorable stay."
Soggiorno di 20 notti a febbraio 2024
Risposta di Hosting Manager, il giorno 18 mar 2024
Dear Mr Drayton,First, we would like to thank you for the kind words and for detailing and recognizing all the efforts of our teams from all sectors in contributing to make our customers' experience at the Windsor California Hotel unforgettable. It is an honor to read a review like this and realize that we are on the right path towards excellence in service and hospitality. We hope you choose us again on a future trip to Rio de Janeiro. We are very happy that we were able to meet and exceed all of your expectations. See you soon, Douglas Zacharias.

4/10 Scarso

Cheryl

Soggiorno di 1 notte a marzo 2024
Risposta di Hosting Manager, il giorno 6 apr 2024
Dear Ms. Cheryl.Thank you for taking some time to review your experience during your stay at the Windsor California Hotel. We have verified in our records that there is no reported situation. We are always available and willing to make our guests feel welcome and have their requests met. Yours sincerely,Douglas Zacharias.

8/10 Buono

Henning

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice quite family hotel with a bar on the top 15th floor. Magnificient view over Copacabana beach and a very tiny pool!
Soggiorno di 7 notti a marzo 2024
Risposta di Hosting Manager, il giorno 16 mar 2024
Dear Mr. Henning,Thank you for sharing your experience at the Windsor California Hotel. In fact, our guests may find a stunning view of Copacabana beach from our rooftop, relax at our pool area, have drinks and food. We hope you can choose us again in a near future. See you soon, Douglas Zacharias.

10/10 Eccellente

Aaron

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great stuff. Loved the service. Definitely will be back.
Soggiorno di 4 notti a marzo 2024
Risposta di Hosting Manager, il giorno 15 mar 2024
Dear Mr. Aaron.Thank you for the compliment and for recognizing the efforts of our staff. We really want to make our guests stay memorable. It's an honor knowing we've met all your expectations and we will be here waiting on your next trip to Rio de Janeiro. It will be a pleasure hosting you again. Warm regards, Douglas Zacharias.

10/10 Eccellente

Wentao, Ontario

Soggiorno di 1 notte a marzo 2024
Risposta di Hosting Manager, il giorno 3 apr 2024
Dear Mr. Wentao.Thank you for rating you experience at the Windsor California Hotel with the highest rate possible. We assumed you've had a great time at our hotel and all your expectations met. It will be a pleasure hosting you again. Regards, Douglas Zacharias.

10/10 Eccellente

Ernesto W

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quisiera agradecer a todo el personal del hotel por su amabilidad y profesionalis.o,en especial para Judih ..te amamos...gracias. para
Soggiorno di 3 notti a marzo 2024
Risposta di Gerente de Alojamiento, il giorno 13 mar 2024
Estimado Sr. Ernesto W.Gracias por comentar tan amablemente su experiencia en el hotel Windsor California y por reconocer el esfuerzo de nuestro personal. Es muy gratificante recibir este 'feedback' del partido al que nos dedicamos y esperamos que la estancia sea siempre memorable.Será un placer tenerle nuevamente con nosotros. Hasta pronto, Douglas Zacharias.

10/10 Eccellente

GLADYS, guatemala

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Hosting Manager, il giorno 1 apr 2024
Dear Gladys,Thank you for rating you experience with the top rate possible. We assumed you've had a great time during your stay at the Windsor California Hotel. It's an honor feeling our efforts could make all your expectations met. We hope you can choose us again. Regards, Douglas Zacharias.

10/10 Eccellente

Alan

Lovel Hotel, good facilities. Highly recommended.
Soggiorno di 1 notte a marzo 2024
Risposta di Hosting Manager, il giorno 7 mar 2024
Dear Mr. Alan.Thank you for the kind words. I must agree with you the hotel has a great structure and the facilites make our guests stay comfortable and our rooms are modern, cozy and clean. We hope you can choose us again in a near future. Warm regards, Douglas Zacharias.