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Recensioni per Hampton Inn & Suites Riverton

2.5 out of 5
Hampton Inn & Suites Riverton
2500 N Federal Blvd, Riverton, WY

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 410 su 611 recensioni" "
Valutazione di 8 - Buono. 149 su 611 recensioni" "
Valutazione di 6 - Soddisfacente. 32 su 611 recensioni" "
Valutazione di 4 - Scarso. 11 su 611 recensioni" "
Valutazione di 2 - Terribile. 9 su 611 recensioni" "

9,4/10

Pulizia

9,4/10

Personale e servizio

8,8/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Kathrina

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
The construction hammering.
Soggiorno di 3 notti a maggio 2024
Risposta di Ryan, il giorno 13 mag 2024
I wanted to take this opportunity to thank you for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. I am truly grateful that you took the time to let us know how we did during your stay so we can continually improve as a team.We appreciate you giving us feedback about your recent stay. While It appears that while you did not have a bad experience, we failed in our goal to make sure your stay with us was a HAPPY experience. I am hoping to be able to discuss with you what we could have done to make your stay a HAPPY one. If you would be so kind to let me know a good time for you, I will gladly call you to discuss how we could have done better. Again, thank you so much for your feedback.

10/10 Eccellente

Shelby

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Easy access and very friendly staff. Would stay again.
Soggiorno di 1 notte a maggio 2024
Risposta di Ryan, il giorno 13 mag 2024
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.Sincerely Ryan PrestonGeneral Manager

10/10 Eccellente

Deborah

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff, cozy and comfortable room, decent breakfast.
Soggiorno di 1 notte ad aprile 2024
Risposta di ryan, il giorno 13 mag 2024
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.Sincerely Ryan PrestonGeneral Manager

10/10 Eccellente

Brandon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Ryan, il giorno 13 mag 2024
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.Sincerely Ryan PrestonGeneral Manager

2/10 Terribile

Zach

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Thermostat in room didn’t work, thought I was going to die from heat, and it was winter in Wyoming. Hot tub jets don’t work. Photos are not an accurate representation of a king room that’s sleeps 5, unless they face me a different room than what I booked. Staff was friendly and nice. Everything seemed very clean.
Soggiorno di 1 notte a marzo 2024
Risposta di Ryan Preston , il giorno 2 mar 2024
My Name is Ryan Preston and I am the General Manager of the Hampton Inn Riverton, Wy. I wanted to thank you for filling out the survey about your recent stay on 03/01/24. In your survey you indicated that your experience at the hotel was less than 100% satisfaction due to your comment of (Thermostat in room didn’t work, thought I was going to die from heat, and it was winter in Wyoming. Hot tub jets don’t work. Photos are not an accurate representation of a king room that’s sleeps 5, unless they face me a different room than what I booked. Staff was friendly and nice. Everything seemed very clean..) Dear Mr, Semmons, I am very concerned about your stay at my hotel. In your survey you indicated a complete displeasure in room due to the thermostat not working and the layout of your room based on pictures you seen on expedia, and I would love to be able to speak with you about it and discuss any other action that I can do to make it right. I am truly sorry that we did not live up to our guarantee that every experience is a HAPPY one. If you would give me the opportunity I would like to discuss with you what arose and gather some more information of how we could of better handled this situation while you were at our Hotel and so that I may offer my most sincere apology, and take additional actions to ensure your satisfaction.If you could be so kind to either contact me by phone with your correct contact information.

8/10 Buono

margo

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly
Soggiorno di 1 notte a febbraio 2024
Risposta di Ryan Preston , il giorno 29 feb 2024
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.Sincerely Ryan PrestonGeneral Manager

8/10 Buono

Monica

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Ryan Preston , il giorno 29 feb 2024
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.Sincerely Ryan PrestonGeneral Manager

8/10 Buono

Michele

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay, reasonable price! Only wish the hottub jets were working - otherwise great!
Soggiorno di 1 notte a febbraio 2024
Risposta di Ryan Preston , il giorno 11 feb 2024
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

4/10 Scarso

Peggy

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our first night there was excellent, the continental breakfast was wonderful. Due to a water break in the hotel, we were startled by the fire alarm at around 10:15 at night and had to evacuate. Scared our 2 toddlers to death and we ended up packing up and driving 4 hours back to Cheyenne at 11 at night. what a nightmare and I know it was just an uncontrolled incident but traumatic either way. Other than that, our stay was good! We will stay again.
Soggiorno di 2 notti a gennaio 2024
Risposta di Ryan Preston, il giorno 24 gen 2024
My Name is Ryan Preston and I am the General Manager of the Hampton Inn Riverton, Wy. I wanted to thank you for filling out the survey about your recent stay on 01/20/23. In your survey you indicated that your experience at the hotel was less than 100% satisfaction due to your comments of (Our first night there was excellent, the continental breakfast was wonderful. Due to a water break in the hotel, we were startled by the fire alarm at around 10:15 at night and had to evacuate. Scared our 2 toddlers to death and we ended up packing up and driving 4 hours back to Cheyenne at 11 at night. what a nightmare and I know it was just an uncontrolled incident but traumatic either way. Other than that, our stay was good! We will stay again.)Dear Ms, Salas , I am very concerned about your stay at my hotel. In your survey. I would love to be able to speak with you about it and discuss any other action that I can do to make it right. I am truly sorry that we did not live up to our guarantee that every experience is a HAPPY one. I am so truly sorry about the situation with the fire alarm and the broken sprinkler line. I can only imagine what you and your family went through when the alarms sounded. I would love to speak with you an offer my most sincere apology, and take additional actions to ensure your satisfaction.

10/10 Eccellente

Bradee

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean hotel with very helpful welcoming staff
Soggiorno di 2 notti a gennaio 2024
Risposta di Ryan Preston, il giorno 16 gen 2024
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

10/10 Eccellente

Constance

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay on our way to Jackson Hole. Clean and comfortable! Breakfast was wonderful!
Soggiorno di 1 notte a gennaio 2024
Risposta di Ryan Preston, il giorno 10 gen 2024
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

10/10 Eccellente

Kyra

Soggiorno di 2 notti a dicembre 2023
Risposta di Jerika, il giorno 6 gen 2024
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

10/10 Eccellente

Lauren, Allentown

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Jerika Little, il giorno 6 gen 2024
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel and wonderful staff!
Great hotel!! Rooms are spacious. Breakfast is excellent. Nice staff. Good workout room. Good wifi. I stay in hotels around the world +50 days a year, and this one was one of the tops. Highly recommend!!
Soggiorno di 3 notti a dicembre 2023
Risposta di Ryan Preston , il giorno 3 gen 2024
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

10/10 Eccellente

Star

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I appreciated the kindness and understanding of Maria and Julia as our stay was unexpected due to a family emergency. This is a beautiful facility particularly the lobby. Breakfast presentation over the top with multiple choices. Extremely clean throughout. Feeling fortunate we were able to stay :)
Soggiorno di 1 notte a dicembre 2023
Risposta di Ryan Preston , il giorno 3 gen 2024
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

10/10 Eccellente

Kristen

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Ryan Preston , il giorno 3 gen 2024
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

2/10 Terribile

William

Viaggio di coppia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Hot tub jets broken, ergo tepid tub. Would not allow erroneous booking refund. Had to pay double rate. Thumbs down to Hotel.com and Hampton Inn. will stay in Super 8 next time.
Soggiorno di 1 notte a novembre 2023
Risposta di Ryan Preston , il giorno 28 nov 2023
My Name is Ryan Preston and I am the General Manager of the Hampton Inn Riverton, Wy. I wanted to thank you for filling out the survey about your recent stay on 11/12/23. In your survey you indicated that your experience at the hotel was less than 100% satisfaction due to your comment of (Hot tub jets broken, ergo tepid tub. Would not allow erroneous booking refund. Had to pay double rate. Thumbs down to Hotel.com and Hampton Inn. will stay in Super 8 next time) Dear Mr, Ross, I am very concerned about your stay at my hotel. In your survey, you indicated a complete dissatisfaction due to our hot tup jets not working. I would love to be able to speak with you about it and discuss any other action that I can do to make it right. I am truly sorry that we did not live up to our guarantee that every experience is a HAPPY one. If you would give me the opportunity I would like to discuss with you what arose and gather some more information of how we could of better handled this situation while you were at our Hotel and so that I may offer my most sincere apology, and take additional actions to ensure your satisfaction

10/10 Eccellente

Breanna

Soggiorno di 1 notte a novembre 2023
Risposta di Ryan preston , il giorno 3 gen 2024
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

10/10 Eccellente

Stephen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2023
Risposta di Ryan preston, il giorno 17 nov 2023
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

10/10 Eccellente

Jeff

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Breakfast is good, whirlpool doesn't work, but still nice and hot.
Soggiorno di 1 notte a ottobre 2023
Risposta di Ashley, il giorno 30 ott 2023
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

10/10 Eccellente

Hannah

Soggiorno di 1 notte a ottobre 2023
Risposta di Ryan preston, il giorno 28 ott 2023
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

10/10 Eccellente

brian

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Ashley , il giorno 24 ott 2023
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

8/10 Buono

Julia I

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Ryan preston , il giorno 11 ott 2023
I wanted to take this opportunity to thank you for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. I am truly grateful that you took the time to let us know how we did during your stay so we can continually improve as a team.We appreciate you giving us feedback about your recent stay. While It appears that while you did not have a bad experience, we failed in our goal to make sure your stay with us was a HAPPY experience. I am hoping to be able to discuss with you what we could have done to make your stay a HAPPY one. If you would be so kind to let me know a good time for you, I will gladly call you to discuss how we could have done better. Again, thank you so much for your feedback.

8/10 Buono

BRANDON

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Staff was amazing
Loved the staff. Very friendly. Beds were super uncomfortable very unhappy that jets on hot tub did not work.
Soggiorno di 1 notte a ottobre 2023
Risposta di Ryan Preston , il giorno 9 ott 2023
I wanted to take this opportunity to thank you for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. I am truly grateful that you took the time to let us know how we did during your stay so we can continually improve as a team.We appreciate you giving us feedback about your recent stay. While It appears that while you did not have a bad experience, we failed in our goal to make sure your stay with us was a HAPPY experience. I am hoping to be able to discuss with you what we could have done to make your stay a HAPPY one. If you would be so kind to let me know a good time for you, I will gladly call you to discuss how we could have done better. Again, thank you so much for your feedback.

10/10 Eccellente

Garry, Bellaire

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A standard Hampton Inn, clean, easy to get to, easy to park, with very friendly reception staff.
Soggiorno di 1 notte a ottobre 2023
Risposta di Ryan Preston, il giorno 6 ott 2023
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

10/10 Eccellente

Garrett

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Ashley, il giorno 3 ott 2023
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

8/10 Buono

Rebecca

Soggiorno di 1 notte a settembre 2023
Risposta di Ryan preston, il giorno 28 ott 2023
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

10/10 Eccellente

Ryan

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Brand new facilities
Soggiorno di 1 notte a settembre 2023
Risposta di Ryan preston, il giorno 28 ott 2023
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

6/10 Soddisfacente

Danny

Soggiorno di 1 notte a settembre 2023
Risposta di Ryan Preston , il giorno 11 ott 2023
I wanted to take this opportunity to thank you for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. I am truly grateful that you took the time to let us know how we did during your stay so we can continually improve as a team.We appreciate you giving us feedback about your recent stay. While It appears that while you did not have a bad experience, we failed in our goal to make sure your stay with us was a HAPPY experience. I am hoping to be able to discuss with you what we could have done to make your stay a HAPPY one. If you would be so kind to let me know a good time for you, I will gladly call you to discuss how we could have done better. Again, thank you so much for your feedback.

2/10 Terribile

Taylor

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Maria at front desk was great. However the cleanliness of the hotel is completely awful. The first room we were put it had severely stained sheets, walls, bed skirts, and floors. The second room had stains on the bathroom ceiling and floor along with a beer bottle in the corner of the room. We were too tired from the days travels at this point to go back down for a second room change. The hotel is extremely noisy, we could hear the neighbors conversations and toilet.
Soggiorno di 1 notte a settembre 2023
Risposta di Ryan Preston , il giorno 30 set 2023
My Name is Ryan Preston and I am the General Manager of the Hampton Inn Riverton, Wy. I wanted to thank you for filling out the survey about your recent stay on 09/16/23. In your survey you indicated that your experience at the hotel was less than 100% satisfaction due to your comment of (Maria at front desk was great. However the cleanliness of the hotel is completely awful. The first room we were put it had severely stained sheets, walls, bed skirts, and floors. The second room had stains on the bathroom ceiling and floor along with a beer bottle in the corner of the room. We were too tired from the days travels at this point to go back down for a second room change. The hotel is extremely noisy, we could hear the neighbors conversations and toilet..) Dear Mr, Taylor, I am very concerned about your stay at my hotel. In your survey, you indicated a complete dissatisfaction with all aspects of the hotel. I would love to be able to speak with you about it and discuss any other action that I can do to make it right. I am truly sorry that we did not live up to our guarantee that every experience is a HAPPY one. If you would give me the opportunity I would like to discuss with you what arose and gather some more information of how we could of better handled this situation while you were at our Hotel and so that I may offer my most sincere apology, and take additional actions to ensure your satisfaction. I am pleased to share that beginning in January we will be undergoing a full hotel renovation where the all guest room items will be replaced and updated.

10/10 Eccellente

Sheri

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
great location and nice big rooms
Soggiorno di 1 notte a settembre 2023
Risposta di Ryan Preston , il giorno 16 set 2023
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

10/10 Eccellente

DAWN, Anderson

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
So far, very nice!! The staff are helpful and kind. The unexpected dinner with drinks always amazing!! French Dips and salad, YUM!!
Soggiorno di 1 notte a settembre 2023
Risposta di Ryan Preston , il giorno 15 set 2023
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

10/10 Eccellente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Ryan Preston , il giorno 15 set 2023
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

8/10 Buono

byron

Viaggio con la famiglia
Mi è piaciuto: Servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
The carpets were filthy, sheets were bare thin, and a smell to the room was gross.
Soggiorno di 1 notte a settembre 2023
Risposta di Ryan Preston, il giorno 12 set 2023
I wanted to take this opportunity to thank you for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. I am truly grateful that you took the time to let us know how we did during your stay so we can continually improve as a team.We appreciate you giving us feedback about your recent stay. While It appears that while you did not have a bad experience, we failed in our goal to make sure your stay with us was a HAPPY experience. I am hoping to be able to discuss with you what we could have done to make your stay a HAPPY one. I am also very pleased to let you know we are scheduled for a complete renovation starting in January 2024. If you would be so kind to let me know a good time for you, I will gladly call you to discuss how we could have done better. Or if you want, you can contact me at 307-856-3500.Again, thank you so much for your feedback.

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Ryan Preston, il giorno 12 set 2023
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.If you wanted to share your experience with others who may be traveling to Riverton,

6/10 Soddisfacente

Susan

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia
Alittle worn ,peeling wall paper in dining area, beds super hard
Soggiorno di 1 notte a settembre 2023
Risposta di Ryan Preston , il giorno 8 set 2023
I wanted to take this opportunity to thank you for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. I am truly grateful that you took the time to let us know how we did during your stay so we can continually improve as a team.We appreciate you giving us feedback about your recent stay. While It appears that while you did not have a bad experience, we failed in our goal to make sure your stay with us was a HAPPY experience. I am hoping to be able to discuss with you what we could have done to make your stay a HAPPY one. I am also very pleased to let you know we are scheduled for a complete renovation starting in January 2024. If you would be so kind to let me know a good time for you, I will gladly call you to discuss how we could have done better. Or if you want, you can contact me at 307-856-3500.Again, thank you so much for your feedback.

2/10 Terribile

Virginia

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The front desk lady never told me what room I was in or explained how to get there. It was the noisiest hotel Ive stayed at in a long time, slamming doors all night long. I could smell Marijuana coming through my vents. The room was dingy and Im pretty sure the shower curtain had not been changed. There were fingerprints on the tables and such.
Soggiorno di 1 notte ad agosto 2023
Risposta di Ryan Preston , il giorno 2 set 2023
My Name is Ryan Preston and I am the General Manager of the Hampton Inn Riverton, Wy. I wanted to thank you for filling out the survey about your recent stay on 09/01/23. In your survey you indicated that your experience at the hotel was less than 100% satisfaction due to your comment of (The front desk lady never told me what room I was in or explained how to get there. It was the noisiest hotel Ive stayed at in a long time, slamming doors all night long. I could smell Marijuana coming through my vents. The room was dingy and Im pretty sure the shower curtain had not been changed. There were fingerprints on the tables and such.) Dear Miss, Virginia, I am very concerned about your stay at my hotel. In your survey, you indicated a complete dissatisfaction with all regards to your stay due several Housekeeping cleanliness issues, and some very noise guests. I would love to make it right by issuing you a certificate good to any Hampton Inn across the country that would be mailed directly to your home address from Hilton offices in Virginia. I would love to be able to speak with you about it and discuss any other action that I can do to make it right. I am truly sorry that we did not live up to our guarantee that every experience is a HAPPY one. If you would give me the opportunity I would like to discuss with you what arose and gather some more information of how we could of better handled this situation while you were at our Hotel and so that I may offer my most sincere apology, and take additional actions to ensure your satisfaction. If you could be so kind to either contact me by phone at with your correct contact information i will make sure to get your certificate ordered and mailed to you

10/10 Eccellente

gene

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent
Soggiorno di 1 notte ad agosto 2023
Risposta di Ryan Preston , il giorno 2 set 2023
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.If you wanted to share your experience with others who may be traveling to Riverton,

6/10 Soddisfacente

Teresa

Soggiorno di 1 notte ad agosto 2023
Risposta di Ryan Preston , il giorno 2 set 2023
I wanted to take this opportunity to thank you for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. I am truly grateful that you took the time to let us know how we did during your stay so we can continually improve as a team.We appreciate you giving us feedback about your recent stay. While It appears that while you did not have a bad experience, we failed in our goal to make sure your stay with us was a HAPPY experience. I am hoping to be able to discuss with you what we could have done to make your stay a HAPPY one. If you would be so kind to let me know a good time for you, I will gladly call you to discuss how we could have done better. Again, thank you so much for your feedback.

8/10 Buono

Charity

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay
Soggiorno di 1 notte ad agosto 2023
Risposta di Ashley , il giorno 29 ago 2023
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS.It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay.I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

8/10 Buono

Charity

Viaggio con la famiglia
Great place to stay!!!
Soggiorno di 1 notte ad agosto 2023
Risposta di Jerika, il giorno 26 ago 2023
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

10/10 Eccellente

Mike

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great happy hour
Soggiorno di 1 notte ad agosto 2023
Risposta di Ryan Preston , il giorno 22 ago 2023
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

10/10 Eccellente

Laura

Viaggio con la famiglia
Mi è piaciuto: Servizi
Very nice stay. Friendly employees, nice clean property and the free dinner was an unexpected bonus!
Soggiorno di 1 notte ad agosto 2023
Risposta di Ryan Preston , il giorno 22 ago 2023
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

10/10 Eccellente

Robert

Viaggio di coppia
Mi è piaciuto: Servizi
The staff was very helpful and friendly! Convenient location and easy access.
Soggiorno di 2 notti ad agosto 2023
Risposta di Ryan Preston, il giorno 9 ago 2023
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfortable beds and pillows made for great rest. Was very clean. We enjoyed our stay here.
Soggiorno di 1 notte ad agosto 2023
Risposta di Ryan Preston, il giorno 7 ago 2023
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

2/10 Terribile

Douglas

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
We booked through Expedia. When we checked in, we were immediately told we booked via a 3rd party and told several more times. We were given a room on the 2nd floor which was an accessible room. It had no sofa or amenities in the room as advertised. The window looked into a wall which was a few feet from the window (the back wall to the portico at the front entrance). No coffee in the room and an empty roll of toilet paper. We were told we booked an accessible room which I looked and it is not what we booked. The staff was uninterested in hearing any request to be moved as they reminded us we booked via a 3rd party. (Not the first time I’ve had issues at a hotel when booming via a 3rd party). Would not recommend a stay here.
Soggiorno di 1 notte ad agosto 2023
Risposta di Ryan Preston, il giorno 3 ago 2023
My Name is Ryan Preston and I am the General Manager of the Hampton Inn Riverton, Wy. I wanted to thank you for filling out the survey about your recent stay on 08/01/23. In your survey you indicated that your experience at the hotel was less than 100% satisfaction due to your comment of (We booked through Expedia. When we checked in, we were immediately told we booked via a 3rd party and told several more times. We were given a room on the 2nd floor which was an accessible room. It had no sofa or amenities in the room as advertised. The window looked into a wall which was a few feet from the window (the back wall to the portico at the front entrance). No coffee in the room and an empty roll of toilet paper. We were told we booked an accessible room which I looked at, and it is not what we booked. The staff was uninterested in hearing any request to be moved as they reminded us we booked via a 3rd party. (Not the first time I’ve had issues at a hotel when booming via a 3rd party). Would not recommend a stay here.) Dear Mr, Shanda, I am very concerned about your stay at my hotel. In your survey, you indicated a complete dissatisfaction with all regards to your stay due the view and some housekeeping issues. I would love to be able to speak with you about it and discuss any action, that I can do to make it right. I am truly sorry that we did not live up to our guarantee that every experience is a HAPPY one. I would like to discuss with you what arose and gather some more information of how we could of better handled this situation while you were at our Hotel and so that I may offer my most sincere apology, and take additional actions to ensure your satisfaction.

10/10 Eccellente

Stacey

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great night's sleep
Saved me from another Hotel that the air conditioning wasn't working! Worth the money for a great night's sleep! Very friendly staff!
Soggiorno di 1 notte a luglio 2023
Risposta di Ryan Preston , il giorno 31 lug 2023
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and to make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

10/10 Eccellente

Paul

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful friendly staff!
Soggiorno di 1 notte a luglio 2023
Risposta di Ryan Preston, il giorno 3 ago 2023
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

10/10 Eccellente

Allen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Front desk person was friendly and helpful.
Soggiorno di 1 notte a luglio 2023
Risposta di Ashley, il giorno 30 lug 2023
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.

8/10 Buono

Chad

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Riverton
Hotel was nice and front desk staff was friendly. In Riverton, this is probably your best option.
Soggiorno di 1 notte a luglio 2023
Risposta di Ryan Preston , il giorno 16 lug 2023
I wanted to take this opportunity to say thank you very much for your recent stay with us at the Hampton Inn & Suites- Riverton, Wyoming. My team’s goal is consistently going above and beyond for all our guests and make this their home away from home, at least for a night or two. When you leave our hotel, it is our goal to make sure you’re 100% HAPPY when it’s time to check out. Because you took the time to fill out our survey on how we’re doing, and made the comments you did, we can continually look to improve our hotel and the way we treat every guest to ensure you’re HAPPINESS. It truly was heart-warming to see all the fabulous scores that you gave us—you really made my team and me HAPPY! I will make sure that my team are aware of the great job they did displaying their HAMPTONALITY while you were with us, which made your stay a memorable one. It is always wonderful to read the fantastic experiences and connections we made during your stay. I cannot tell you how much it means to us that you took the time to let us know we achieved our goal during your stay.