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Recensioni per Americas Best Value Inn Tunica Resort

2 out of 5
Americas Best Value Inn Tunica Resort
4250 Casino Center Dr, Robinsonville, MS

Recensioni

6,4
Valutazione di 10 - Eccellente. 237 su 1000 recensioni" "
Valutazione di 8 - Buono. 253 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 146 su 1000 recensioni" "
Valutazione di 4 - Scarso. 112 su 1000 recensioni" "
Valutazione di 2 - Terribile. 252 su 1000 recensioni" "

6,4/10

Pulizia

7,2/10

Personale e servizio

5,4/10

Servizi

6,2/10

Condizioni e dotazioni della struttura

4,4/10

Ecosostenibilità

Recensioni

4/10 Scarso

Wiliam

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The staff was outstanding. The room not so much. We decided to drive back home 3 hours instead of sleeping with roaches and a air conditioner that did not work. This building needs some help.

2/10 Terribile

Micquel

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
They had to manually unlock room door for me and they couldn't provide me with a door key. Room carpet was nastly and some lights did not work.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sam, il giorno 16 apr 2024
Dear Guest, thanks for your review, we take your feedback seriously, please call our front desk personal to for a discounted stay.

4/10 Scarso

Glory

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The property has dated n scarred furniture in the rooms. Rusty tubs, broken toilet seats and dingy towels. Room keys were not issued upon arrival . The desk person opened our door with a key. After we went out n came back hours later, the door key pass I was given still did not work. ☹️
Soggiorno di 1 notte ad aprile 2024
Risposta di Sam, il giorno 15 apr 2024
Dear Guest, thanks for your feedback, we take your feedback seriously. please call our front desk for a discounted stay on your next stay, we did have software issues with the key card system which was fixed by our tech team. We regret any inconvenience.

2/10 Terribile

Lucila, OKLAHOMA CITY

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
No los recomiendo todo sucio las puertas no se cierran bien ay cucarachas y chinches pésimo
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 29 mar 2024
Hello Lucila,We are disappointed to hear about your experience at our hotel. Please rest assured that we take cleanliness and maintenance very seriously for the comfort of all our guests. We encourage you to reach out to our management team directly to address any concerns you may have.

2/10 Terribile

Tammy

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This place is run down not clean at all wallpaper peeling and I could go on 1st room the lock didn't so he tried to change batteries and still didn't work but he says I'm here all night I'll let you back in your I stated I'm old enough to and please, ask for another room it had coffee pot but door still didn't work,3rd room run down to tried to travel anymore
Soggiorno di 1 notte a marzo 2024
Risposta di Louis, il giorno 24 mar 2024
Dear Guest, Thanks for your feed back, we take your feed back seriously. Contact our front desk for a discounted next stay. ThjanksFront Desk Manager

4/10 Scarso

Angela

Viaggio con animali domestici, Viaggio di coppia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Very limited English speaking people and thou it was clean it was a very run down building. I would not stay there again.
Soggiorno di 1 notte a marzo 2024
Risposta di Quita, il giorno 12 mar 2024
Dear Guest. Thanks for your feed back, we take any feed back seriously, call our front desk manager.

2/10 Terribile

Shaunessy

Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a marzo 2024
Risposta di quita, il giorno 12 mar 2024
Dear Guest, thanks for your feed back.

4/10 Scarso

Chase

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Place had not been updated in 30 years...half the lamps didn't work...missing drawers...worst place I have ever stayed
Soggiorno di 2 notti a marzo 2024
Risposta di Quita, il giorno 4 mar 2024
Dear Guest, Thanks for your feedback please call our front desk for a complimentary discounted stay.Front Desk Manager

8/10 Buono

Pam

Viaggio di coppia
Non mi è piaciuto: Pulizia
The bed was very comfortable and the pillows were pretty comfortable
Soggiorno di 3 notti a febbraio 2024
Risposta di CQ, il giorno 4 mar 2024
Dear Guest, Thanks for your feedback, please visit us again.Front Desk Manager

2/10 Terribile

Alisia

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Horrible
Soggiorno di 1 notte a febbraio 2024
Risposta di smith, il giorno 19 feb 2024
Dear Guest, Thank you for your feedback.FDM

2/10 Terribile

Alisia

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Horrible never will I stay at this nasty place again
Soggiorno di 1 notte a febbraio 2024
Risposta di smith, il giorno 19 feb 2024
Dear Guest, thank you for your feedback, any inconvenience is regretted. We will look into this.FDM

4/10 Scarso

Becourt

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
À utiliser en dépannage
Soggiorno di 1 notte a gennaio 2024
Risposta di Mark, il giorno 15 feb 2024
Dear Customer, thanks for your feedback, reach out to us.ThanksFDM

2/10 Terribile

Garry

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Room was dirty, mattress uncomfortable, furniture falling apart. The microwave was filthy and didn’t have a bottom. I found a half full sippy cup under the bed. Did I mention the big hole in the wall, the chair was positioned trying to hide it. I will not stay at the place again even if they gave me a free room. The breakfast was terrible also couldn’t eat it. Coffee tasted awful.
Soggiorno di 1 notte a dicembre 2023
Risposta di Nick, il giorno 26 gen 2024
Dear Guest, Thanks for your feedback, call us for a complimentary day.ThanksFront desk manager

2/10 Terribile

Antonio

Hotel was cold and drained. Room key didn’t work. Holds in walls. Will not be staying again. Need a full refund on my stay
Soggiorno di 1 notte a gennaio 2024
Risposta di Frond Desk Manager, il giorno 15 feb 2024
Dear Guest, thanks for your feedback, visit us and ask for our newly renovated rooms.ThanksFDM

10/10 Eccellente

Daren

Soggiorno di 1 notte a gennaio 2024
Risposta di Frond Desk Manager, il giorno 15 feb 2024
Dear Guest, Thank you for your feedback, please visit us again.FDM

10/10 Eccellente

Derrick

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Nick, il giorno 13 gen 2024
Thank you Dear Guest. please visit us again.

2/10 Terribile

jerry

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
tv didn't work, breakfast bar was limited, no coffee, gave us a different room with no heat. Just packed up and left. they charged us for 2nd day even though we left because of conditions noted above.
Soggiorno di 2 notti a dicembre 2023
Risposta di CQ, il giorno 4 mar 2024
Dear Guest, Thanks for your feed back, please call our front desk for a discounted stay on your next visit.Thanks front desk manager

2/10 Terribile

Anthony

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was horrible they had bedbugs and mole everywhere water in the floors
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 22 mar 2024
Hello Anthony, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 Terribile

Addy

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
El hotel es de peor, la habitación estaba sucio, como que no se limpiado en mucho tiempo, las paredes llenas de moho, los espejos llenos de pólvora y suciedad, el calentador de aire no funcionaba, estaba muy frío el cuarto y las camas no tenía cobijas, de lo peor
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 22 mar 2024
Hello Addy, We are sorry to hear about your experience at our hotel. We value all feedback and will address these issues with our housekeeping and maintenance teams for further improvement. Your comments are valuable to us as we strive to enhance our guests' stay.

2/10 Terribile

Alphonza

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Front desk worker service was great but, couldn’t make up for the run down building. Looked at four different rooms and none were up to par. Mattress had a big reddish brown color plus, wore out. Exposed repair work from cheap labor that was half done and not painted. Found some type of bug on the ceiling and on the bed. If you are looking at the pictures online don’t be fooled, not even close. Last, I got a refund but, I wouldn’t have stayed there for free.
Soggiorno di 3 notti a dicembre 2023
Risposta di Mark, il giorno 15 feb 2024
Dear Guest, thanks for your feedback reach out to us, we will do our best to accommodate in our upgraded rooms.ThanksFDM

2/10 Terribile

Derrance

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Horrible!!! Hotel had a line of guest that have been waiting for hours. Because of numerous of problems. No rooms ready, not able to check in guest because of no internet, key card making not working, credit card machine not working, guests at the desk complaining about roaches and etc. Do I need to go on? It was a total disaster!! Never got a room after waiting until 12:00am. We just gave up. I will absolutely never book a room here again. And honestly probably not on hotels.com again. Worst travel experience of my life!!! And the kicker was it was New Years!!
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 22 mar 2024
Hello Derrance, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 Terribile

Shauna

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Don't stay here you will regret it....
They came right on in our room in the middle of the night. This place is nasty dirty. Hope you read the reviews cause I didn't and I'm sorry I didn't. We went through 5 rooms before we finally got one. The first one the toilet didn't work and roaches floating in it and the doors didn't even lock and it smelled really bad in that room. The 5th one was not much better. Black mold in the frig and in the wall unit. You can see it growing out of it that's how bad it is. If you stay here have fun it's the worst hotel experience I've ever had. We came back from being at the casino and they tried to give our room to another guest. Good thing we didn't leave anything in the room cause they came and opened our door and left it open and tried cleaning it for another guest. Never will I ever go back.
Soggiorno di 2 notti a dicembre 2023

10/10 Eccellente

Kelli

Soggiorno di 2 notti a dicembre 2023
Risposta di Mark, il giorno 15 feb 2024
Dear Guest, thank you for your feedback.ThanksFDM

4/10 Scarso

Brian

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Not 'Americas Best Value'. Cant recommend.
Bed was comfortable and motel was quiet. The property was in disrepair with wallpaper peeling in the bathroom, and badly stained dirty carpet in the room. Would probably not stay here again. Staff is nice enough but no money is being spent on upkeep of this Indian owned motel. One ice machine works in the whole place, office chair in our room had the wheels removed. Walls were dingy and dirty.
Soggiorno di 1 notte a dicembre 2023
Risposta di Frond Desk Manager, il giorno 15 feb 2024
Dear Guest, thank you for your feedback.FDM

2/10 Terribile

Michael

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
room was extremely dirty, property is not well kept, reservation desk was unfriendly, terrible customer service, long lines
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 22 mar 2024
Hello Michael, We appreciate your feedback and apologize for any inconveniences experienced during your stay. Your comments have been noted and will be shared with the team for improvement. We strive to provide a pleasant experience for all guests and regret if we fell short in your case. Thank you for bringing this to our attention.

2/10 Terribile

Jonathan

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 22 mar 2024
Hello Jonathan, We're sorry to hear that your experience fell short of expectations. Please contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues you encountered.

2/10 Terribile

Robert C Tolbert

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Overbooked long wait bath room bad condition half remodeling
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 22 mar 2024
Hello Robert C Tolbert, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us, and we will address these concerns with our team for improvements to our services. If you would like to discuss your experience further, please feel free to reach out to our management team directly.

2/10 Terribile

Cheiv

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Mark, il giorno 15 feb 2024
Dear Guest, Thanks for your feedback, reach out to us for premium rooms and good stay with us in your next stay.ThanksFDM

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Not a good stay for me
Not a good one. Heat did not work in the room. Got table top heater from the front desk. Initially there was no tv in the room. Got a new android tv but no cable was attached so no cable tv. Had to sign up to view Vudu free channels. Bed looked as if some one had laid on it. No microwave in room.
Soggiorno di 1 notte a dicembre 2023
Risposta di Nick, il giorno 2 gen 2024
Dear Guest, Thanks for your feedback, please contact our front desk for a discounted stay.Front desk Manager

4/10 Scarso

Brian

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Stay elsewhere. Run down dingey motel.
Toilet was painted and peeling. Floor was dirty with mold around edges.
Carpet is stained and mold.
Soggiorno di 1 notte a dicembre 2023
Risposta di Nick, il giorno 2 gen 2024
Dear Guest, Thanks for your feedback, please contact our front desk for a discounted stay.Front desk Manager

2/10 Terribile

Justina

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Have water buds,sink is stopped up toilet is broken,pillow case is missing off pillow lamp shad is broken and one doesn’t turn on heater doesn’t work
Soggiorno di 1 notte a dicembre 2023
Risposta di Nick, il giorno 2 gen 2024
Dear Guest, Thanks for your feedback, please contact our front desk for a discounted stay.Front desk Manager

10/10 Eccellente

Tina

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice to park outside your room
Soggiorno di 2 notti a novembre 2023
Risposta di Carlisa, il giorno 29 nov 2023
Thanks for your feedback. Please visit us again.ThanksFDM

8/10 Buono

Charles

Mi è piaciuto: Personale e servizio
I didnt like that you had to park a good distance from getting access to your room ,this is a motel with outside doors and the were unavailable had to use the inside doors to gain access to the room
Soggiorno di 2 notti a novembre 2023
Risposta di Clarisa, il giorno 29 nov 2023
Dear Guest, Thanks for your feedback. we will get this worked out asap.

8/10 Buono

Leslie

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e comfort della camera
With effort this place could be nice
This hotel was obviously once a nice place but, like the entire area, is now in decline. We were checked in cordially and given a room that allowed us to park right outside our door, which was a kindness. The desk clerk also got additional towels for us--towels were plush fresh. Our room was adequate although the wifi was substandard, the pillows were inadequate and the room needed general sprucing up. On the plus side, the beds were comfortable, the bathroom was spacious and there was a fridge & microwave. This was an adequate place to stay but not so much that we'd want to return.
Exterior appearance
Our room had only one light bulb. Pillows were poor.
Bathroom was spacious and modern.
Lobby area. There may have been a breakfast available but we didn't check it out.
Soggiorno di 1 notte a novembre 2023
Risposta di Clarisa, il giorno 29 nov 2023
Dear Guest, thanks for your feed back we will take your suggestion seriously. Please visit us again.

2/10 Terribile

David

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Absolutely horrible stay.
Possibly the worst hotel experience I have ever had. To begin I called the hotel on a Tuesday morning to see if it was possible to check in early and drop my stuff in the room. The girl who I spoke with said that the earliest I could check in was 1:00 and that would incur a $30 fee. No Once I was able to get back to the property around 11PM I was given a room. I went to my room and found that the tub had a constant drip and was half full of water. I returned to the desk and explained the issue. I was moved to another room at the other end of the hall. I went into that room and found the 3 pillows set as you would if you were watching TV and the TV was on. Obviously someone was in the room. I was tired so I just went with it not wanting to have to move again. In the morning I woke up and went to take a shower and found long hairs on the side of the shower. Also, there was no comforter on the bed so I had only a sheet and a small undersized blanket for night 1. They cleaned the room that next day and provided the comforter so things were better for a day or two. After being there for 3 nights I stopped at the desk and asked if housekeeping could change out the towels and make the bed. I was assured they would but upon returning that night nothing had been done. Next day again nothing done. Upon checking out on my last morning I was asked how my stay was. I told the man at the desk my list of issues. He said they would do better next time. No way ever
Soggiorno di 5 notti a novembre 2023
Risposta di Dana, il giorno 14 nov 2023
Dear Guest, thanks for your detailed review, we take back your feedback very seriously. We are researching the reasons for slackness on our housekeepers and will take action duly. However you are requested to call our front desk for a discounted stay next visit.

2/10 Terribile

Ashley

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wouldn’t recommend
Soggiorno di 1 notte a novembre 2023
Risposta di Dana, il giorno 12 nov 2023
Dear Guest,Thank you for your feedback, please reach out to our front desk staff to get a discounted stay for next visit.ThanksFront desk manager

10/10 Eccellente

raymond

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff. Wall to all carpeting.
Soggiorno di 1 notte a novembre 2023
Risposta di Dana, il giorno 12 nov 2023
Dear Guest, Thanks for your feedback, we wish you to come back and have good time in your next visit.ThanksRavi

2/10 Terribile

Allen

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The room was nasty , the bathroom hadn’t even been touch pee all over the commode been there for a long time not just over night floor was dirty , telephone and air condition was nasty the room was just gross they had a guy come in and clean the bath room but all he did was just mop turn on lights and roaches crawling everywhere I will not stay there again it was just fifty .
Soggiorno di 1 notte a novembre 2023
Risposta di Sonia, il giorno 7 nov 2023
Dear Guest, We take your feedback seriously, please call our front desk for a discounted stay.ThanksFront desk supervisor

4/10 Scarso

Anthony

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was dirty cigarette ashes everywhere bathroom wasn’t clean and doors didn’t work properly
Soggiorno di 1 notte a ottobre 2023
Risposta di Clarisha, il giorno 31 ott 2023
Dear Guest, Thanks for your feedback looking into this, we will be glad to accommodate and we promise to your utmost satisfaction. Please call our front desk for future discounted stay.Front desk clerk

2/10 Terribile

Shay

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Horrible
The bed was broken and on the floor, with no sheets on it, plus it was very uncomfortable. The plug was not working in the bathroom, the staff just gave excuses. There were bed bugs and tiny roaches in room. The room was nasty. You can hardly ever get anyone to answer the phone or at the desk! And forget breakfast! It non existent but if it was I’d be afraid to eat it!!
Soggiorno di 6 notti a ottobre 2023
Risposta di Sonia, il giorno 29 ott 2023
Dear Guest, Thanks for your feed back, we will investigate this. If there were issues with your stay you should inform our staff we can take immediate steps to either change the room and rectify any maintenance issues with our staff available round the clock. We regret any inconvenience, we would recommend you to come back and stay for a discounted stay with us.Front Desk Clerck

6/10 Soddisfacente

Marquita

Mi è piaciuto: Servizi
I didn’t have any problems with anything
Soggiorno di 1 notte a ottobre 2023
Risposta di Danny, il giorno 23 ott 2023
Dear Guest, thanks for your feedback. You are always welcome to spend your next visit with us.thanksFront Desk Manager

2/10 Terribile

Dennis

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Danny, il giorno 22 ott 2023
Dear Guest, thank you for your feedback, we take your feed back seriously and would put out best effort to raise the bar.ThanksFront desk manager

8/10 Buono

Becky

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Stayed here one night passing through on a trip. The bed was hard and did not have a top sheet. Just a blanket and fitted sheet. Sink was filthy and stained. It looks like housekeeping does the bare minimum and doesn’t really do a thorough cleaning. The bathroom floor needed mopping and the carpet needed a good vacuuming behind the night stands. Other than it’s convenience and the price, I have nothing positive to say about the room
Soggiorno di 1 notte a ottobre 2023
Risposta di Nick, il giorno 22 ott 2023
Dear Becky, Thank you for your feedback, we have take action on the housekeeping staff and we would like you to visit us again and have a pleasant stay.ThanksFront desk manager

2/10 Terribile

Robin

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room and entire hotel was not clean. There were broken items in the room that were simple fixes if any employees cared at all. In my room (239) the toilet seat was missing a screw on 1 side, there was a broken lampshade, the microwave was dirty and missing the cooking plate, the phone was broken,the room was in desperate need of cleaning/vacuuming. The coffee machine was 'out of service' for my entire stay. The continental breakfast was terrible! No Coffee! Mediocre choices of cereal.
Soggiorno di 2 notti a settembre 2023
Risposta di Dana, il giorno 10 ott 2023
Dear Guest, We regret that your visit was not pleasant, we will take every effort to meet your expectations. Please ask us for a discounted room for your next visit.Front desk manager.

2/10 Terribile

Gary

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I switched rooms two times because of roaches everywhere in the motel the linens were nasty. There's no good words to say about this Motel it needs to be condemned very very nasty. If I could give it a -10 zero I would never will I ever stay there again, and I hope the word gets out so people don't waste their money to stay in a place like this.
Soggiorno di 5 notti a ottobre 2023
Risposta di Ron, il giorno 10 ott 2023
Dear Guest, We have professional company who does our pest control. However please come back we will see that you get a discounted price for your next stay.ThanksFront desk supervisor

2/10 Terribile

Shameka

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Close it down
It was the most disgusting thing they had roaches the ac was falling apart let’s not to say the toilet flooded over it’s was a horrible stay
Soggiorno di 1 notte a settembre 2023
Risposta di Danny, il giorno 15 ott 2023
Dear Guest, Please call our front desk to resolve this at the earliest. We regret for any inconvenience.ThanksFDM

4/10 Scarso

Martha

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
1) Area was safe. 2) Bed covers were clean. 3) There was not a breakfast as advertised. 4) There were dead roaches and spiders in the room and bathroom. 5) There was a roach crawling in the microwave. 6) The bathroom mirrors, commode base and bathtub were dirty. 7) The bathroom fixtures were old and broken. 8) The room had not been dusted. 9) I will not stay there again.
Soggiorno di 3 notti a ottobre 2023
Risposta di Danny, il giorno 10 ott 2023
Dear Guest, We are taking your feedback very seriously, thanks for sharing a detailed feedback. We will offer you a discounted stay in your next visit. We will make every effort for your comfort stay.

6/10 Soddisfacente

Dora

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di Robbie, il giorno 10 ott 2023
Dear Guest, Thanks for your feedback, we will make sure we get high score next time.Front desk manager

2/10 Terribile

Constance

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Danny, il giorno 10 ott 2023
Dear Guest, Thanks for your feedback we will review and take utmost care to meet your expectations.ThanksFront desk supervisor

10/10 Eccellente

Emily

Soggiorno di 1 notte a ottobre 2023
Risposta di Danny, il giorno 28 ott 2023
Thank you Emily. We look forward for your next vacation to spend here.