Grazie per aver espresso la sua opinione sul nostro albergo. Al piano della reception c'è la macchina del caffè e il bollitore per il tè, forse non li ha visti. Siamo sicuri che sarà di nuovo nostra ospite e le daremo i nostri servizi al meglio.

Grazie per aver scelto la nostra struttura. La tua opinione è molto importante per noi.

Grazie per aver scelto la nostra struttura. La tua opinione è molto importante per noi.

"Mancata presentazione"

Grazie per aver scelto la nostra struttura. La tua opinione è molto importante per noi.

Scusa per questo inconveniente. La prossima volta ti daremo il miglior servizio.Grazie per aver scelto la nostra struttura. La tua opinione è molto importante per noi.

Dear Gabriella, Thank You for your nice opinion also thank you very much for stayed here.Looking forward to see you again here!!!!

i'm sorry sir. if i knowned who your room was like, just we change! we try every day for make it happy guest! 99/5000 I hope this does not prevent you from giving us another chance the next time you stay in Rome

Dear Guest, Thank you for your opinion! We are sad too about public transports issues, we hope they will get improved as soon as possible, with a better service, time schedule included. We hope to see you again

Dear Mark, Thank You for your opinion! It was a pleasure for us, we hope to see you again

Dear Mr. Tony, we're deeply sorry for this opinion, in any case, we would like to know more, with suggestions and reasons about how to improve and fill our lack. Thank you, hope to have you back trying to let you feel better., Best Regards

Many Thanks, is a pleasure have good reviews. Our guests are very important to us, and we are happy when we can satisfy them

dear lady, he did not even have the courage to sign his bad description. anonymously, anything can be said. But I personally know all the customers. I am very sorry she left, she and her family, smiling and declaring her complete satisfaction. We worked hard to make sure that your vacation was peaceful, explanations, routes, maps and lots of suggestions. We explained the wifi in a thousand ways, it was a general problem of the neighborhood. In the reception on the sofa seemed comfortable and had the 200 megs, this does not speak. Regarding external smoking should appreciate the civilization of others not to smoke in the rooms. But the lobby, about 40 square meters, with windows and air conditioning, is not affected. Regarding the fact that we are in first position on the suggestions of Rick Steves, He is a very serious person and sends every year one of his representatives, without being recognized, to make a serious check. Maybe he should also select who makes his name. Maybe all the agencies did. I sincerely wish you to find what you described on your next trip

Sorry for your impression, you arrive for 1 night. you have a room with all services (toilet - shower -tv - frigobar- safe-airconditioning - hairdryer) an Italian breakfast in the morning (there is the picture in our information), reception at your service and control for costumers security h24. Please let me know the amenities You haven't in our hotel.

Dear customer, of course, those who expect a hotel to five-star book and pay for a 5 star. We try to do our best with an appropriate price. Cleaning and hygiene, rooms in the standard of law, concierge service, mini bar, hair dryer, etc., are not normally in the two stars. Next time we signals its need, our availability is recognized by many other reviewers, we will give it a triple or quadruple, if willing to pay the difference. For us, customer satisfaction is paramount