Terrazza panoramica

Recensioni per Orazio Palace Hotel

4 out of 5
Orazio Palace Hotel
Via Orazio, 21, Rome, Città Metropolitana di Roma

Recensioni

9,4

Eccezionale

Valutazione di 10 - Eccellente. 95 su 127 recensioni" "
Valutazione di 8 - Buono. 20 su 127 recensioni" "
Valutazione di 6 - Soddisfacente. 9 su 127 recensioni" "
Valutazione di 4 - Scarso. 3 su 127 recensioni" "
Valutazione di 2 - Terribile. 0 su 127 recensioni" "

9,6/10

Pulizia

9,4/10

Personale e servizio

9,2/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

PAOLA

Viaggio di coppia
Mi è piaciuto: Personale e servizio
L' hotel e' situato in un bellissimo edificio storico ristrutturato,in un quartiere elegante a due passi dal Vaticano.Purtroppo la camera assegnataci era piccolissima,buia,inadatta per due persone.Davanti alle nostre lamentele,il personale gentilissimo, si e' prodigato per cambiarci la stanza, in un piano piu' alto, che pero' puzzava di fumo e abbiamo dovuto lasciare le finestre aperte tutta la sera con temperature basse.Anche questa stanza aveva punti luci insufficienti, il letto scomodo.La colazione,tenuta nella terrazza panoramica, non eccelle per qualita'.Peccato perche' ridadisco l ' edificio all' esterno e' molto bello.
Soggiorno di 1 notte a novembre 2023
Risposta di mk, il giorno 8 dic 2023
Gentilissima PaolaGrazie mille per la sua precisione che la prima camera standard classic con 15m2 risulta piccola e la seconda camera con la vista su via orazio di 16m2. Tutta la struttura non è fumatore e mi dispiace che ha trovato le nostre camere con le punte luci non sufficienti. Per la prima colazione giro la sua richiesta al nostro ristoranteSperiamo di accogliere di nuovo presso hotel orazio palace magari con una camera superior o executvive che sicuramete sono piu grandiMarco KlinglerDirettore

4/10 Scarso

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Comfort della camera
La camera era Minuscola.
Soggiorno di 1 notte a giugno 2022
Risposta di mk, il giorno 12 giu 2022
Dear Customer, i cant see with room you have o had , but we have different room sizes, would be nice to know , for fix the situation in time and let feel our client well like at home all our team is 24 hours on duty to saddisfate all requests from our clients . hope to give us a new chance maybe in the future - Marco Klingler Hotel Manager

10/10 Eccellente

Ferrari

Soggiorno di 1 notte a febbraio 2022

10/10 Eccellente

Francesco

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2021

8/10 Buono

Jerry

Viaggio con la famiglia
Was nice
Soggiorno di 2 notti a maggio 2024
Risposta di mk, il giorno 21 mag 2024
thank you for the reviewteam hotel orazio palace

10/10 Eccellente

Isabelle

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A 10 or 15 minute walk to major attractions. A busy area, so parking - even dropping off - can be a challenge. Top floor restaurant is a gem.
Soggiorno di 1 notte ad aprile 2024
Risposta di Marco Klingler , il giorno 7 mag 2024
Thank you for sharing your feedback! We're delighted to hear that you enjoyed the convenience of our location and the charm of our top-floor restaurant. Your comments about parking are duly noted, and we appreciate your understanding. If there's anything else we can do to enhance your experience during future visits, please let us know. We look forward to welcoming you back soon!Marco Klingler Direttore

8/10 Buono

Matthew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di mk, il giorno 6 apr 2024
thank you

10/10 Eccellente

Anne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a marzo 2024
Risposta di mk, il giorno 25 mar 2024
Hello Annethank you for your great reviewhope to see you again with usMarco KlinglerDirettore

10/10 Eccellente

Lena

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Alles super!
Soggiorno di 3 notti a febbraio 2024
Risposta di marco klingler, il giorno 18 feb 2024
Lieber Gast,Vielen herzlichen Dank für Ihren Beitrag! Wir schätzen es wirklich, dass Sie sich die Zeit genommen haben, um Ihre Erfahrungen mit anderen zu teilen. Ihr positives Feedback bedeutet uns sehr viel und bestärkt uns in unserem Bestreben, unseren Gästen einen unvergesslichen Aufenthalt zu bieten.

10/10 Eccellente

Sharon

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fab hotel, not a thing I would change, clean, staff great, great free breakfast, would defo recommend and would stay again if we visited rome
Risposta di mk, il giorno 24 gen 2024
Dear ShanronThank you so much for taking the time to share your feedback on your recent stay at Fab Hotel. We are thrilled to hear that your experience was nothing short of excellent. Your kind words about the cleanliness, exceptional staff, and the delightful free breakfast are truly appreciated.We are delighted to have met your expectations, and it brings us joy to know that you would recommend Fab Hotel to others. Your assurance of returning if you visit Rome again is the highest compliment we could receive.Once again, thank you for choosing Fab Hotel, and we look forward to the opportunity to welcome you back on your next visit to Rome.Marco KlinglerDirettore

10/10 Eccellente

Brent

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The breakfast was a good enough reason to choose this hotel. Throw in an amazing view from the rooftop restaurant and 6 blocks from the Vatican and that's all you need!
Soggiorno di 3 notti a gennaio 2024
Risposta di Marco K, il giorno 13 gen 2024
Dear BrentThank you for choosing our hotel! We're thrilled to hear that you enjoyed the breakfast and the amazing view from our rooftop restaurant. Being just 6 blocks from the Vatican adds to the charm of our location. We appreciate your kind words and hope to welcome you back soon for another delightful stay.Marco KlinglerHotel Manager

6/10 Soddisfacente

Elizabeth

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This is one of those properties that prioritized design over function. It is beautiful and has modern amenities but it falls short on hospitality and comforts. The automatic, bedside controlled black curtains and comfortable bed were about the only considerations for guests comfort. The rain shower sprayed in every direction including ding over the shower door and all over the floor. The sink faucet splattered all over your clothes no matter what pressure it was turned to. The thermostat would not go down past 70 degrees. The towels were scratchy and the linen towels by the sink were beautify but not absorbent meaning my party of 3 had to use every towel available. For a hotel advicating green practices by reusing towels it would’ve been nice to provide a towel Rack at a minimum better yet a heated towel rack as most every other European hotel has. The staff was not friendly, accommodating or helpful. After a long day of travel it is not too much to expect to be greeted. Little information was given and when we asked questions a single word or gesture was all we got. The same was true for the restaurant staff. Housekeeping was kind and not so aloof. If you want a high tech, cold, boutique hotel you will have a clear, comfortable bed and a quiet room.
Soggiorno di 3 notti a dicembre 2023
Risposta di mk, il giorno 13 gen 2024
Dear ElisabethThank you for sharing your feedback with us. We appreciate your honesty and regret to hear that your experience did not meet your expectations. We sincerely apologize for any inconvenience you faced with the design and functionality of our property.Your comments regarding the issues with the shower, sink faucet, thermostat, towels, and the lack of friendly staff are duly noted. We understand the importance of hospitality and guest comfort, and we are committed to addressing these concerns to enhance our guests' overall experience.We value your input and will use it constructively to make necessary improvements. If there's anything specific you would like us to address or if you have any additional details to share, please feel free to reach out to us directly.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you again in the future, providing a much-improved stay.Best regards,Marco KlinglerHotel Maanger

10/10 Eccellente

Aldo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di mk, il giorno 4 gen 2024
Dear Guest,Thank you for choosing to stay with us. It has been our pleasure to host you, and we hope you had a comfortable and enjoyable stay.We truly appreciate your feedback and any insights you can share regarding your experience. Your satisfaction is our top priority, and we continuously strive to exceed your expectations.If there is anything specific you enjoyed or if there are areas where we can improve, please feel free to let us know. Your input is invaluable as we work towards providing the best possible service for our guests.We hope to have the opportunity to welcome you back in the future. Safe travels and thank you once again for being our guest.Best regards,

8/10 Buono

Robert

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was fine
Room was small, housekeeping did not restock the room. Staff at breakfast was accommodating but we have has much better on our trip.
Soggiorno di 3 notti a dicembre 2023
Risposta di Marco k, il giorno 26 dic 2023
Dear RobertThank you for choosing to stay with us during your trip. We appreciate your feedback and are pleased to hear that the breakfast staff was accommodating. However, we apologize for any inconvenience caused by the small size of the room and the oversight in housekeeping. Your comments are valuable to us, and we will address these concerns to ensure a better experience for our guests in the future.We hope you enjoyed the rest of your trip and would be honored to welcome you back for an improved stay.Best regards,Marco KlinglerDirector

10/10 Eccellente

Carol

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di mk, il giorno 6 feb 2024
thank you Marco KlinglerDirettore

10/10 Eccellente

Youssef

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice room. Lovely staff. Good breakfast. Close to many attractions. We would definitely return.
Soggiorno di 4 notti a ottobre 2023
Risposta di mk, il giorno 11 dic 2023
Dear YoussefWe are so happy to hear you had a great experience with hotel Orazio. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to serve you again soon. Sincerely, Marco Klingler Hotel Manager

10/10 Eccellente

Carol

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We chose Orazio Palace to be near the Vatican during our stay. Staff was exceptionally helpful, the hotel was very nice and clean. Lots of nearby restaurants and shopping within walking distance was convenient. The rooftop area was a plus.
Risposta di marco klingler, il giorno 18 feb 2024
Dear Carol,Thank you so much for taking the time to leave a review! We truly appreciate your feedback and are delighted to hear about your positive experience during your stay at Orazio Palace. It was a pleasure to have you as our guest.We're thrilled that you chose our hotel for its proximity to the Vatican, and we're pleased to hear that our staff provided exceptional service throughout your stay. Maintaining a clean and pleasant environment for our guests is one of our top priorities, so we're glad that you found the hotel to be nice and clean.We're also happy that you enjoyed the convenience of having plenty of nearby restaurants and shopping options within walking distance. Our rooftop area is indeed a highlight, offering a relaxing space with beautiful views.Once again, thank you for your kind words and for choosing Orazio Palace. We hope to have the opportunity to welcome you back again in the future. Marco Klingler Direttore

10/10 Eccellente

Cristina

Soggiorno di 4 notti a novembre 2023
Risposta di Marco Klinger , il giorno 8 dic 2023
Buongiorno Cristina,grazie mille per aver scelto hotel orazio palace. Speriamo di averla come nostra ospite in futuro.Team Orazio Palace

10/10 Eccellente

Michelle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved the location. The hotel is really appealing. The staff were really friendly and accommodating. We enjoyed our stay and were also very grateful for the complimentary room upgrade. The hotel is a great location if tje Vatican is your key focus for a visit and it is still convenient enough for shopping and great eateries witjout the full on crowds and hustle and bustle of the Termini area, which is also still within easy reach. The view from the rooftop resaurant seating is breathtaking and we had some delicious food from the menu. My only bit of constructive feedback is that the quality of the breakfast is nowhere near that of the evening restaurant quality. Fresh juices and maybe oat milk in the restaurant. Additionally, complimentary water in the rooms, if only for one night, would be a welcome addition. This in no way spoilt our stay though. Would recommended this hotel to anyone who asked.
Soggiorno di 3 notti a novembre 2023
Risposta di mk, il giorno 4 dic 2023
Dear MichelleWe are so happy to hear you had a great experience with hotel Orazio. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to serve you again soon. Sincerely, Marco Klingler Hotel Manager

10/10 Eccellente

Albino

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great
Great service and clean
Soggiorno di 5 notti a novembre 2023
Risposta di mk, il giorno 11 nov 2023
Dear Albino, We are so happy to hear you had a great experience with hotel Orazio. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to serve you again soon. Sincerely, Marco Klingler Hotel Manager

8/10 Buono

Anthony

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
WE à Rome !
Hôtel très bien situé à proximité du Vatican et du Château St Ange. plusieurs restaurants dans la rue, belle décoration, chambre triple spacieuse et décorée avec goût, très joli roof top. PDJ varié. en revanche, nuisances subies 2 soirs de suite qui nous ont obligé à changer de chambre. je déconseille la chambre 109. Le problème est connu de l'hôtel. cette chambre a une mauvaise insonorisation et on entend à travers le mur la TV d'une vieille dame qui se trouverait dans l'immeuble mitoyen, le bruit couvrait le son de notre propre TV et cela jusqu'à minuit donc impossible de dormir avant. le personnel de l'hôtel nous a changé de chambre et offert une bouteille pour le désagrément. Mais ils ont eu beaucoup de mal à accepté que cette nuisance était de leur responsabilité. A mon sens, des travaux devraient être entrepris pour mieux isoler cette chambre et en attendant, elle ne devrait pas être louée.
Soggiorno di 4 notti a ottobre 2023
Risposta di hotel relation desk, il giorno 3 nov 2023
Merci d’avoir choisi l’hotel Orazio pour votre séjour à Rome et d’avoir pris le temps de partager votre expérience. C’est également une joie pour nous de savoir que vous avez apprécié tant le cadre de notre établissement que le service dont nous vous avons entouré au cours de ce séjour.

10/10 Eccellente

Grace

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great upscale hotel, nice breakfast buffet, convenient location, and very helpful staff.
Soggiorno di 2 notti a ottobre 2023
Risposta di mk, il giorno 1 nov 2023
Dear GraceWe are so happy to hear you had a great experience with hotel Orazio. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to serve you again soon. Sincerely, Marco Klingler Hotel Manager

10/10 Eccellente

Barbara

Soggiorno di 3 notti a ottobre 2023
Risposta di mk, il giorno 22 nov 2023
Buongiorno Barbaragrazie di aver scelto hotel orazio palaceTeam Orazio Palace

6/10 Soddisfacente

Joan

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
We had booked a double room well in advance of our trip with two beds. However, we were told three hours after our arrival that the only room available was with one bed. We were told reservation is only based on availability. Also shower had a very slippery floor.
Soggiorno di 2 notti a ottobre 2023
Risposta di mk, il giorno 20 ott 2023
Hello Joanthank you for your review and we are happy to inform you that if we know some days before check-in we can try to do our best to assign a room with 2 beds.But if we do not know in advance and if we do not have availability nothing that we can do in the same day.We sincerely hope to be able to dare again a warm welcome back to the Orazio Palace.The rooftop is one of our favorites facility’s.Hope to see you soon again for un unforgettable stay.Best regardsMarco Klingler Hotel Manager

8/10 Buono

Serge

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Gutes 4* Hotel, mit schönen Zimmern. Rooftopbar hätte besseren Service verdient "Sit there, 1 hour!"
Soggiorno di 2 notti a ottobre 2023
Risposta di MK, il giorno 18 ott 2023
Hallo SergeVielen Dank fuer Ihren Eintrag, wir werden an unser Restaurant Ozio gerne Ihren Eindruck weiterleitenHoffen Sie bald wider als unserer Kunde begruessen zu duerfenMarco KlinglerHotel Manager

10/10 Eccellente

Ruedi

Soggiorno di 5 notti a ottobre 2023
Risposta di marco klingler, il giorno 7 nov 2023
Dear Ruedithank you so much for let us know about you beatifule stay. All our team says thanks and hope to welcome you again

10/10 Eccellente

Nick

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a pleasant stay
Soggiorno di 2 notti a ottobre 2023
Risposta di mk, il giorno 17 ott 2023
We are so happy to hear you had a great experience with hotel Orazio. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to serve you again soon. Sincerely, Marco Klingler Hotel Manager

10/10 Eccellente

Marie-Pier

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful, comfortable and quiet neighborhood
The hotel room was super clean and beautiful and the beds were super comfortable. The neighborhood was very quiet and we didn't heard any sounds during our stay. There's also a lot of different coffee and bakery around so it's easy to get a coffee at a couple of different places during your stay.
Soggiorno di 4 notti a ottobre 2023
Risposta di mk, il giorno 11 ott 2023
Dear GuestFirst, thank you for having time to get us feedback, we decided to use a friendly cup for tea for safety reasons, but will think about and thank you for your suggestions.The hotel team will say thank you for your review and hope to welcome you back for a unforgettable stayMarco KlinglerHotel Manager

10/10 Eccellente

Jeanette

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was the ultimate in service and accommodations. Everyone was so friendly and helpful. The free daily breakfast was a feast and the perfect way to start the day. Would highly recommend this hotel to anyone visiting Rome looking for a 5 Star hotel.
Soggiorno di 7 notti a ottobre 2023
Risposta di Marco Klinger, il giorno 10 ott 2023
Dear Jeanette,We are so happy to hear you had a great experience with hotel Orazio. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to serve you again soon. Sincerely, Marco Klingler Hotel Manager

10/10 Eccellente

Valorie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
excellent experience
We enjoyed our stay at this hotel, very friendly staff, clean and quiet. Loved breakfast! I would recommend this hotel to everyone and I would stay again here.
Soggiorno di 2 notti a settembre 2023
Risposta di mk, il giorno 6 ott 2023
Dear GuestFirst, thank you for having time to get us feedback, we decided to use a friendly cup for tea for safety reasons, but will think about and thank you for your suggestions.The hotel team will say thank you for your review and hope to welcome you back for a unforgettable stayMarco KlinglerHotel Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di marco klingler, il giorno 5 ott 2023
We are so happy to hear you had a great experience with hotel Orazio. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to serve you again soon. Sincerely, Marco Klingler Hotel Manager

10/10 Eccellente

Abigail

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Safe and clean area, friendly staff
Soggiorno di 3 notti a settembre 2023
Risposta di mk, il giorno 29 set 2023
Dear Abigal, We are so happy to hear you had a great experience with hotel Orazio. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to serve you again soon. Sincerely, Marco Klingler Hotel Manager

10/10 Eccellente

faizel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel that is conveniently located in the Prati district and it’s close to everything by foot and public transportation. While I didn’t score the service poorly, there was a stark difference in the quality and helpfulness of the staff that worked during the day (2 lovely ladies in particular) versus the night where the staff were not as helpful and certainly didn’t go out of their way to provide good information to help you. Overall thought we had a wonderful stay and they have an incredible rooftop terrace with great views of Rome and a great happy hour to boot! Highly recommend the hotel!
Soggiorno di 3 notti a settembre 2023
Risposta di mk, il giorno 28 set 2023
Dear NishikaI’m very surprise that not all our hotel team, did not expect your expectations, that is for me one of the most important points. I’ll clarify with all my team on the reception. We apologize again for what happened and we sincerely hope to have the opportunity to welcome you again at Hotel Orazio Palace. Marco Klingler

10/10 Eccellente

DENISE JAQUELINE, San Francisco del rincón

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Estuve dos noches con mi hija de 13 años y nos gustó mucho, el personal muy amable, limpio & lindas las habitaciones,
Soggiorno di 2 notti a settembre 2023
Risposta di mk, il giorno 27 set 2023
Dear Denise, We are so happy to hear you had a great experience with hotel Orazio. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to serve you again soon. Sincerely, Marco Klingler Hotel Manager

10/10 Eccellente

Alejandro Escobedo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Na
Soggiorno di 2 notti a settembre 2023
Risposta di mk, il giorno 27 set 2023
Dear Alejandro, We are so happy to hear you had a great experience with hotel Orazio. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to serve you again soon. Sincerely, Marco Klingler Hotel Manager

10/10 Eccellente

Laura Jean

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff was extremely helpful, friendly, and offered suggestions on the city.
Soggiorno di 8 notti a settembre 2023
Risposta di Marco Klingler , il giorno 24 set 2023
Dear LauraWe are so happy to hear you had a great experience with hotel Orazio. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to serve you again soon. Sincerely, Marco Klingler Hotel Manager

4/10 Scarso

Jake

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Whilst this is a nice hotel, we were in a room next to residential apartments and the owners of the apartment next to us had their TV on at full volume until 2-3am every night. It left us feeling exhausted by the end of our trip. I spoke to the hotel but they cannot do anything about it. They were also fully aware of the issue which was very upsetting. Why sell a room with that level of disturbance? And as it is a popular hotel they couldn’t move us to a comparable room. We booked a superior room and they only had a tiny economy room left which we could move to but it was nothing compared to our booked room. Sadly this ruined our stay in Roma as we were exhausted every day with very little sleep. If you are given room 109, say no thank you!! We received no compensation for the inconvenience so I can’t in all good conscience recommend this hotel due to the noise issues we experienced.
Soggiorno di 5 notti a settembre 2023
Risposta di marcok, il giorno 24 set 2023
Dear JakeWe are very grateful for your opinion about the Hotel Orazio Palace. Any kind of feedback, be it positive or negative, helps us understand our strengths and weaknesses. We are infinitely sorry that you did your stay was not the best your hade, having said that, we are very sorry that this experience did not live up to your expectations. We would love to have the opportunity to be your hosts again the future.In the meanwhileMarco KlinglerHotel Manager

10/10 Eccellente

Laurie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di mk, il giorno 23 set 2023
Dear Laurie, We are so happy to hear you had a great experience with hotel Orazio. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to serve you again soon. Sincerely, Marco Klingler Hotel Manager

8/10 Buono

Denise

Soggiorno di 1 notte a settembre 2023
Risposta di mk, il giorno 11 ott 2023
Dear GuestFirst, thank you for having time to get us feedback.The hotel team will say thank you for your review and hope to welcome you back for a unforgettable stayMarco KlinglerHotel Manager

10/10 Eccellente

Sonja

Soggiorno di 1 notte a settembre 2023
Risposta di MK, il giorno 17 set 2023
DearSonja, We are so happy to hear you had a great experience with hotel Orazio. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to serve you again soon. Sincerely, Marco Klingler Hotel Manager

10/10 Eccellente

Anne Dorthe

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastisk hotel med dejlig service
Super lækkert hotel i gåafstand til alle de store attraktioner. Store lækre værelser med dejlige senge. Ligger i et roligt område men med restauranter rundt om hjørnet. Det sødeste personale ligefra receptionen til morgenmadspersonalet. Alle havde et smil på og var fantastisk serviceminded. Vi anbefaler dette hotel til alle som vil besøge denne fantastiske by.
Soggiorno di 5 notti a settembre 2023
Risposta di Marco Klingler , il giorno 13 set 2023
Dear Anne DortheFirst, thank you for having time to get us feedback, we decided to use a friendly cup for tea for safety reasons, but will think about and thank you for your suggestions.The hotel team will say thank you for your review and hope to welcome you back for a unforgettable stayMarco KlinglerHotel Manager

10/10 Eccellente

Gianina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was really nice, the staff very kind. I'd stay here next time I'm in Rome. Location is very good too.
Soggiorno di 3 notti ad agosto 2023
Risposta di Marco Klinger, il giorno 11 set 2023
Dear Gianina,We are so happy to hear you had a great experience with hotel Orazio. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to serve you again soon. Sincerely, Marco Klingler Hotel Manager

10/10 Eccellente

Linda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
They were very accomodating allowing us to check our bags in early, and even took them to the room after it was available. We literally rolled in, dropped out bags and ran to tour we had signed up for. When we got back several hours later they advised us they had given us a free upgrade. We felt like royalty in this large clean beautiful room. The concierge set up our transport to the airport the next morning. we could not ask for more.
Soggiorno di 1 notte a settembre 2023
Risposta di mk, il giorno 6 set 2023
Dear Luinda, We are so happy to hear you had a great experience with hotel Orazio. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to serve you again soon. Sincerely, Marco Klingler Hotel Manager

10/10 Eccellente

Anna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2023
Risposta di mk, il giorno 4 set 2023
Dear AnnaThank you for stay with hotel orazio palace, all my team thank you for the nice reviewsee you next timeMarco

10/10 Eccellente

Mai

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti ad agosto 2023
Risposta di marco k, il giorno 3 set 2023
Dear Mai, We are so happy to hear you had a great experience with hotel Orazio. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to serve you again soon. Sincerely, Marco Klingler Hotel Manager

8/10 Buono

Susan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad agosto 2023
Risposta di mk, il giorno 3 set 2023
thank you for stay with hotel orazio palace

10/10 Eccellente

Omar Alexander

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location, service and cleanliness property. Extremely well located from Vatican City and Rome city center.
Soggiorno di 3 notti ad agosto 2023
Risposta di Marco Klinger, il giorno 29 ago 2023
Dear Omar AlexanderI am delighted to read such a gleaming report of our Hotel, facilities, staff and location.I have shared your review with our whole team. We are very much grateful for your compliments!It is our goal to consistently provide customer satisfaction and your comments are very important to us.The feedback we receive from valued guests like yourself, enables us to keep up the good work.Once again, we appreciate you taking the time to share your comments with us and we hope to see you at Hotel Orazio Palace in the future.Marco KlinglerHotel Manager

10/10 Eccellente

Ana

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very modern hotel. Spectacular view from rooftop restaurant, a bit pricey but other options in the area so didn't eat there every night. The included breakfast has many choices and delicious.The staff were ver accommodating when we needed ice extra towels or taxi.
Soggiorno di 9 notti ad agosto 2023
Risposta di mk, il giorno 29 ago 2023
Dear AnaI am delighted to read such a gleaming report of our Hotel, facilities, staff and location.I have shared your review with our whole team. We are very much grateful for your compliments!It is our goal to consistently provide customer satisfaction and your comments are very important to us.The feedback we receive from valued guests like yourself, enables us to keep up the good work.Once again, we appreciate you taking the time to share your comments with us and we hope to see you at Hotel Orazio Palace in the futureMarco KlinglerHotel Manager

10/10 Eccellente

kelly

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely hotel, nice staff, great spot - quiet and out of the hustle and bustle but easy 15 min walk to the Vatican, Villa de Medici and to lots of restaurants. Would highly recommend!
Soggiorno di 4 notti ad agosto 2023
Risposta di Marco Klingler Hotel Manager, il giorno 22 ago 2023
Dear Kelly,The hotel team will say thank you for your review and hope to welcome you back for a unforgettable stay.Marco Klingler Hotel Manager

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 4 notti ad agosto 2023
Risposta di Marco Klingler , il giorno 16 ago 2023
Dear Guestthank you for your reviewHotel Team are allways happy to received some feedbackMarco