Dear Guest, we are glad to receive such a positive feedback! Thank you and best regards,

Dear guest, thank you for taking time to rate your experiences regarding your stay! We appreciate your positive feedback and hope to welcome you soon again in the Mercure Salzburg City! Best regards, Alexandra Pontasch Front Office Manager

Hello from Salzburg, thank you for your stay in the Mercure Salzburg City and your feedback! We hope to welcome you soon again in Salzburg! Best regards, Alexandra Pontasch Front Office Manager

We’re overjoyed to receive a perfect 5-star review! Thank you so much for taking the time to share your experience. Your satisfaction is our top priority, and we’re thrilled that we could exceed your expectations. We can’t wait to welcome you back for another stellar stay!

Thank you for your review! We hope you had a pleasant stay at our Hotel. Best regards

Thank you for sharing your feedback with us. We appreciate your honesty and value your perspective.While we’re pleased that you chose our hotel for your stay, we also recognize that there were aspects that didn’t meet your expectations. We apologize for any inconvenience you may have experienced during your visit.Your comments are essential for our continuous improvement. We take them seriously and will use them to address any areas where we can enhance our services. If there are specific details you’d like to share, please feel free to reach out to our team directly.We hope you’ll consider staying with us again in the future. Our commitment remains to provide exceptional experiences for all our guests, and we’d love the opportunity to make it right.Best regards,

Thank you for taking the time to share your feedback with us. We appreciate your honest review and value your input.While we’re glad to hear that your stay was overall positive, we also recognize that there might be areas where we can improve. Your comments are essential for us to enhance our services and ensure that every guest has an exceptional experience.We apologize if there were any aspects of your stay that fell short of your expectations. Please feel free to reach out to our team directly with any specific feedback or suggestions you may have. We are committed to continuous improvement and would love to learn more about how we can make your next visit even better.Thank you once again for choosing our hotel. We hope to have the opportunity to welcome you back in the future and provide you with a 5-star experience.Best regards

Dear Patricia,As a hotel staff member, I apologize for the condition of the carpet in your room. We understand that the appearance of the room is important to our guests, and we regret that we were not able to meet your expectations. We will make sure to take note of your feedback and work on improving the quality of our facilities. Thank you for bringing this to our attention, and we hope to have the pleasure of welcoming you back soon!Sincerely, Mustafic Enam Night Audit @ Mercure Salzburg City

Dear Felix,As Night Audit, I am sorry to hear that your experience with us was not up to your expectations. We appreciate your feedback and will take it into consideration as we strive to improve our services. We apologize for the inconvenience caused by the worn carpets, decor, and mildew in the bathrooms. We will make sure to address these issues promptly and thoroughly. We hope that you will give us another chance to provide you with a better experience in the future. Thank you for choosing our hotel.Sincerely, Mustafic Enam Night Audit @ Mercure Salzburg City

Sehr geehrter Herr Markus,Vielen Dank für Ihre Bewertung! Es ist großartig zu hören, dass Sie mit der zentralen und dennoch ruhigen Lage unseres Hotels zufrieden waren und das Frühstück in Ordnung war. Wir schätzen Ihr Feedback sehr und werden es berücksichtigen, um unsere Dienstleistungen zu verbessern.Mit herzlichen Grüßen Mustafic Enam Night Audit @ Mercure Salzburg City

Dear Marco,Thank you for your feedback. We are very pleased that you were able to enjoy your stay with us and we look forward to welcoming you back again soon. Sincerely, Mustafic Enam Night Audit @ Mercure Salzburg City

Dear Juli,As Night Audit, I am sorry to hear that your experience with us was not up to your expectations. We appreciate your feedback and will take it into consideration as we strive to improve our services. We apologize for the inconvenience caused by the rude behavior of our bar staff. We will make sure to address this issue promptly and thoroughly. We hope that you will give us another chance to provide you with a better experience in the future. Thank you for choosing our hotel.SincerelyMustafic Enam Night Audit @ Mercure Salzburg City

Dear Paul, On behalf of our Mercure Salzburg City team I would like to apologize for the inconvenience caused. This is definitely not the quality we are used to. We appreciate your feedback so that we can see where we can improve. I hope you will give us a second chance, and I am sure that this time we will meet your expectations 100%.SincerelyMustafic Enam Night Audit @ Mercure Salzburg City

Dear Karl, thank you for choosing Mercure Hotel Salzburg City for your stay. We are delighted to hear that you had a great time exploring the Christmas markets and city attractions. Our hotel is indeed located in a quiet residential area, yet conveniently close to the main train station and bus stop, making it easy to get around the city and local area. We are glad that you found our rooms modern and comfortable. We appreciate your feedback regarding the dining options on site, and we will take it into consideration. We hope to welcome you back soon. If you have any further questions or concerns, please do not hesitate to contact us.Best regards.Mustafic EnamNight Audit @ Hotel Mercure Salzburg City

Dear Suelen,Thank you for your feedback. We are very pleased that you were able to enjoy your stay with us and we look forward to welcoming you back again soon. Sincerely, Mustafic Enam Night Audit @ Mercure Salzburg City

Lieber Christian,vielen Dank für Ihre Bewertung. Wir freuen uns zu lesen, dass Ihre Erfahrung positiv war.Mit freundlichen GrüßenMercure Salzburg Team