Esterni

Recensioni per NH Collection Salzburg City

4 out of 5
NH Collection Salzburg City
Franz-Josef-Str. 26, Salzburg, Salzburg

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 165 su 243 recensioni" "
Valutazione di 8 - Buono. 58 su 243 recensioni" "
Valutazione di 6 - Soddisfacente. 11 su 243 recensioni" "
Valutazione di 4 - Scarso. 5 su 243 recensioni" "
Valutazione di 2 - Terribile. 4 su 243 recensioni" "

9,4/10

Pulizia

9,2/10

Personale e servizio

9,0/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

8/10 Buono

Massimiliano

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Ottima posizione, buona colazione e buon rapporto qualità prezzo. Spa in garage, inesistente.
Soggiorno di 1 notte a dicembre 2023
Risposta di Astrid R., Guest Relations, il giorno 3 gen 2024
Dear Massimiliano,thank you for taking the time to share your experience about your stay with us.We are delighted to read that our breakfast and our very good location in the near to the history town made your stay in Salzburg so wonderful. We are pleased that our efforts to fulfil expectations were successful and that we were able to make every moment in our hotel a memorable one.It was our pleasure to welcome you to our hotel and we hope to do so again in the near furture.

4/10 Scarso

Simonetta

Viaggio di gruppo
Non mi è piaciuto: Personale e servizio e servizi
one day the room vai not cleaned and 2 days later was cleaned superficially .NOT at NH Collection standard!!!!!
Soggiorno di 6 notti ad agosto 2023
Risposta di Svenja A., Guest Relations, il giorno 27 ago 2023
Dear Simonetta,First of all, I would like to thank you for sharing your experience of your recent stay at our NH Collection Salzburg City.Since we place extremely high value on the cleanliness we are grateful for the advice you gave us regarding the cleanliness of your room. I apologize that it did not meet your expectations and I will definitely share this with the right departments.I would like to kindly request you to reach out to us if you might have put our "red card" on the doorknob? The housekeeping wont never walk into the room for cleaning when there is the red “Please do not disturb” – tag or the “Make a green choice” – tag. This is the tag which we offer our guests when they decided to dismiss the housekeeping service during their stay in order to conserve water, save energy and protect the environment and as a “Thank you” receive an invitation from us for a drink at our bar. As the satisfaction of our customers is our priority, we therefore hope that you will consider giving us another opportunity to prove that we are able to deliver our esteemed guests with the 4 star level experience that so many have come to love throughout the years. Kind regards from Salzburg,

6/10 Soddisfacente

Salvatore

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2022
Risposta di Svenja, Guest Relation, il giorno 25 gen 2023
Dear Salvatore,Thank you very much for your feedback on your stay with us.You are very welcome to give us detailed feedback about the things that were not to your full satisfaction. We are always trying our utmost to create our guests a pleasant stay.We hope to welcome you back soon.Wirth best regards from Salzburg.

10/10 Eccellente

Miguel A

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Super location Nice staff excellent food We love it
Soggiorno di 5 notti ad aprile 2024

10/10 Eccellente

Melissa

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel with very helpful and friendly staff. Close to everything, would definitely stay again!
Soggiorno di 6 notti ad aprile 2024

8/10 Buono

Chaiprasit

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property up to a standard of NH Collection hotels. Clean and cozy. We got rooms on 1st floor which were newly renovated. Modern and comfortable but no view and quite noisy when people walked pass.
Soggiorno di 1 notte ad aprile 2024
Risposta di Astrid R., Guest Relations, il giorno 27 apr 2024
Dear Chaiprasit,thank you very much for taking the time to share your experience about your stay with us.Our aim is to ensure that our guests have a pleasant stay in Salzburg. Thank you for the words of praise about our comfortable rooms.It is a great honor for us to offer you a room on a higher floor during your next visit to Salzburg.

8/10 Buono

Karl

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Tanya

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great room for a family of 4 for 2 nights, the breakfast was really good, staff was friendly, would stay again.
Soggiorno di 2 notti ad aprile 2024
Risposta di Astrid R., Guest Relations, il giorno 18 apr 2024
Dear Tanya,we would like sincerely thank you for taking the time to share your experience about your stay with us.We are delighted that you enjoyed your time with us in Salzburg with your family and thank you for the kind words about our good breakfast and our friendly staff.We would like thank you for your staying with us. We truly hope to welcome you again at your next visit in Salzburg.

10/10 Eccellente

Iris

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room presentation was great Breakfast Girls C,S,and S were great and the Girl at the abar thanks for the warm milk and chocolate picture perfect preparation. On our third country and four hotel You are number one. aaThanks
Soggiorno di 2 notti ad aprile 2024
Risposta di Astrid R., Guest Relations, il giorno 18 apr 2024
Dear Iris,on behalf of the entire team, we would like sincerely thank you for taking the time to share your experience with us.It was a pleasure to read how much you enjoyed our room and our service staff. We are delighted that we were able to provide you with the extraordinary experience that we aim for.It would be a honor to welcome you again at your next visit in Salzburg.

10/10 Eccellente

Birgit

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Sehr schöne, ruhig gelegene Unterkunft. Schöne Zimmer und freundliches Personal.
Soggiorno di 2 notti ad aprile 2024
Risposta di Astrid R., Guest Relations, il giorno 18 apr 2024
Sehr geehrte Frau Birgit,recht herzlichen Dank für die Zeit die Sie sich genommen haben um uns Ihre Erfahrungen mitzuteilen.Wir möchten uns bei Ihnen in aller Form für Ihr Kompliment über unser Hotel und unsere Mitarbeiter bedanken, dass wir gerne mit unserem Team teilen werden.Es ist uns eine Ehre Sie bei Ihren nächsten Besuch in Salzburg wieder als unseren Gast verwöhnen zu dürfen.

10/10 Eccellente

Heribert, Düsseldorf

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sehr gutes Hotel. Sehr freundliches Personal. Gut gelegen. Center, Restaurants, Geschäfte fussläufig erreichbar.
Soggiorno di 4 notti a marzo 2024
Risposta di Astrid R., Guest Relations, il giorno 29 mar 2024
Sehr geehrter Herr Heribert,recht herzlichen dank; dass Sie sich die Zeit genommen haben um uns Ihre Erfahrungen mitzuteilen.Unser Streben ist unseren Gästen einen angenehmen Aufenthalt bei uns in Salzburg zu ermöglichen. Wir freuen uns sehr zu lesen, dass Sie so gute Erinnerungen an Ihren Aufenthalt haben und danken Ihnen im Namen des gesamten Teams vielmals für Ihre freundlichen Worte und Ihre Empfehlung.Wir danken Ihnen für Ihren Besuch und freuen uns wenn wir Sie bei Ihrem nächsten Besuch in Salzburg wieder als unsere Gäste verwöhnen dürfen.

10/10 Eccellente

KOZONO

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The location is so nice and we had enjoyed to walk through Salzburg city.
Soggiorno di 1 notte a marzo 2024
Risposta di Astrid R., Guest Relations, il giorno 28 mar 2024
Dear KOZONO,thank you very much for taking the time to share your experience about your stay with us.Our aim is to achieve the extraordinary and we are pleased that we have been able to provide you with a memorable stay. Furthermore, we want to thank you for your kind words about our location being walkable to many attractions.Your nice review is an incredible compliment for our team. We would be honored to welcome you again at your next visit in Salzburg.

10/10 Eccellente

Stefan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024

8/10 Buono

Daniel Peter

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Maria

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
NH Salzburg is so conveniently located to everything. Hotel is clean. Staff are very kind, gracious & helpful. Breakfast Buffet is top notch. I highly, highly recommend this Hotel. We will surely be back.
Soggiorno di 3 notti a marzo 2024
Risposta di Svenja A., Guest Relations, il giorno 24 mar 2024
Dear Maria,Your review is a true delight to read. Thank you for taking the time to share your experience of your recent stay at NH Collection Salzburg City.Reading that you would recommend our hotel is definitely one of the biggest rewards to our efforts and a compliment to our team. I will make sure to share your review with them.Thank you for your kind words and for choosing to stay with us during your time in Salzburg. We would be delighted to welcome you again in the nearby future. With kind regards from Salzburg,

8/10 Buono

Jade

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfectly situated and wonderfully decorated. Would highly recommend. Only slight negative was the bed which was a tad hard-of course, this is a personal opinion. Regardless, I would absolutely recommend because of how walkable it is to everything!
Soggiorno di 4 notti a dicembre 2023
Risposta di Svenja A., Guest Relations, il giorno 15 mar 2024
Dear Jade,On behalf of the entire team, I would like to sincerely thank you for your rating of your recent stay at NH Collection Salzburg City.To receive such a high rating and a recommendation is truly a reward to all the efforts of the team to ensure all our guests receive an Extraordinary Experience. I am pleased to read that you enjoyed our decoration and the location of our hotel in walking distance to everything. It was our pleasure to welcome you to our hotel and we hope to do so again in the near future!With kind regards from Salzburg,

10/10 Eccellente

Maggie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pretty clean hotel, and walkable to many attractions. The staff is pretty nice and helpful.
Soggiorno di 1 notte a marzo 2024
Risposta di Astrid R., Guest Relations, il giorno 11 mar 2024
Dear Maggie,we would like sincerely thank you for taking the time to share your experience about your stay with us.We are pleased that you enjoyed your time in Salzburg and that we have been able to assist in making it special.Thank you for your kind words about our nice and helpful staff and our clean hotel with the walkable to many attractions. It was a pleasure to welcome you to our hotel and we look forward to hosting you again as our guest on your next visit to Salzburg.

10/10 Eccellente

Marianella

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024

10/10 Eccellente

Andy Le

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very quiet, clean. Great breakfast with vegan options and very helpful staff. Good location too.
Soggiorno di 3 notti a febbraio 2024
Risposta di Svenja A., Guest Relations, il giorno 23 feb 2024
Dear Andy Le,On behalf of the entire team, I would like to sincerely thank you for your rating of your recent stay at NH Collection Salzburg City.It is a pleasure to read that you liked the location of our hotel and that you could enjoy the breakfast that we offer. Thank you also very much for your kind words about our staff. We will certainly share your compliment with the entire team. It would be an honor to welcome you back again in the near future.Kindest regards from Salzburg,

10/10 Eccellente

Lucy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff ate very friendly
Soggiorno di 3 notti a febbraio 2024
Risposta di Astrid R., Guest Relations, il giorno 7 feb 2024
Dear Lucy,we would like to thank you for taking the time to share your experience with us.The entire team strives to provide the best experience possible and we are pleased to see that this reflects in our rating. We would like to thank you for your kind words about our friendly staff and for staying with us.The next time you will be in Salzburg, we would be pleased to welcome you again.

8/10 Buono

Suzanne

Soggiorno di 2 notti a febbraio 2024

10/10 Eccellente

Hector

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice, clean, comfortable and staff is very courteous!!
Soggiorno di 3 notti a gennaio 2024
Risposta di Astrid R., Guest Relations, il giorno 30 gen 2024
Dear Hector,thank you very much for taking the time to share your experience with us.Thank you very much for your wonderful compliment for our hotel and the appreciative words for our staff. We strive to offer our guests the best possible service and are delighted that we have succeeded in doing so.It will be a great pleasure for us to welcome you again as our guest on your next visit to Salzburg.

8/10 Buono

Rasna

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel, location, staff and room
Stayed one night, very helpful accommodating staff. Hotel was very centrally located, we could walk to most sites. Room was modern, well furnished and beds were very comfortable.
Soggiorno di 1 notte a gennaio 2024
Risposta di Svenja A., Guest Relations, il giorno 27 gen 2024
Dear Rasna,What a delightful review to read! Thank you very much for taking the time to share your experience about staying at NH Collection Salzburg City.The team and I are pleased to read that you appreciated your time in our hotel and in Salzburg. I see that you enjoyed the sightseeing and our modern rooms with its comfortable beds. Furthermore, I would like to thank you for your kind words about our staff and I will certainly share your compliments with our team.We would be delighted to welcome you again in the nearby future. Kind regards from Salzburg,

8/10 Buono

Jan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good stay. Liked it.
Soggiorno di 2 notti a gennaio 2024
Risposta di Astrid R., Guest Relations, il giorno 26 gen 2024
Dear Jan,thank you for taking the time to share your experience with us.It was a pleasure to read how much you enjoyed your good stay and that you liked our hotel. We are delighted that we were able to provide you with the wonderful experience that we aim for.It would be honored to welcome you again as our guest on your next visit to Salzburg.

6/10 Soddisfacente

Christine

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Sehr hellhörig
Soggiorno di 2 notti a gennaio 2024
Risposta di Astrid R., Guest Relations, il giorno 23 gen 2024
Sehr geehrte Frau Christine,wir danken Ihnen für die Zeit die Sie sich genommen haben um uns Ihre Erfahrung bei uns mitzuteilen.Wir bedauern es sehr zu lesen, dass Ihnen Ihr Zimmer zu hellhörig war. Da uns das wohl unserer Gäste sehr am herzen liegt hätten wir Ihnen gerne eine alternative Angeboten.Es ist uns eine große Freude, wenn wir Ihnen bei Ihren nächsten Besuch in Salzburg, ein für Sie passendes Zimmer anbieten dürfen.

10/10 Eccellente

MIKYO

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Roberto, Davie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our experience was excellent. The hotel was clean, had nice staff, was walkable, and had parking. The only thing I didn't like much was the bed quality. Just with the touch of your hand, you can feel the springs inside the mattress. A hotel like this should invest in a better quality room mattress.
Soggiorno di 2 notti a gennaio 2024
Risposta di Svenja A., Guest Relations, il giorno 11 gen 2024
Dear Roberto,Thank you very much for taking the time to rate NH Collection Salzburg City.I am grateful for your positive comments regarding our Hotel and the parking, that we offer. Thank you for your kind words about our staff and we will share your compliments with the entire team. The service of our hotel includes aiming for an Extraordinary Experience for all our guests and it is a pleasure to see that we were able to do so during your stay. But nevertheless, we regret to read that the mattress did not fully meet your requirements.It was our pleasure to welcome you to our hotel.Kind regards from Salzburg,

10/10 Eccellente

Alexander

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 2 notti a dicembre 2023

10/10 Eccellente

Craig

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel
Hotel was fantastic, service great and in a great central location, the best breakfast we’ve ever had in a hotel!
Soggiorno di 1 notte a gennaio 2024
Risposta di Svenja A., Guest Relations, il giorno 11 gen 2024
Dear Craig,What a wonderful rating! Thank you very much for taking the time to rate NH Collection Salzburg City. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards from Salzburg,

4/10 Scarso

Mark

Mi è piaciuto: Pulizia e comfort della camera
Bait and switch
Hotel is.... Ok. Rooms shown are much nicer than they are. Parking is 28 euros which they don't tell you until you check out. Feels a bit bait and switch with the esthetic
Soggiorno di 1 notte a dicembre 2023
Risposta di Astrid R., Guest Relations, il giorno 15 gen 2024
Dear Mark,thank you for taking the time to share your experiences with us.Since quality and service are very important to us, we thank you for your constructive criticism. We will train our staff even more intensively to provide you with all relevant information at check in. We feel very sorry not to have met your taste of our rooms.We would be delighted if we could personally convince you of our improvements on your next visit to Salzburg.

10/10 Eccellente

Birgit

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sehr schönes Hotel, sauber und gepflegt. Große Zimmer. Netter Service. Die meisten Sehenswürdigkeiten sind fussläufig gut zu erreichen.
Soggiorno di 3 notti a dicembre 2023
Risposta di Svenja A., Guest Relations, il giorno 27 gen 2024
Sehr geehrte Birgit,vielen herzlichen Dank für Ihre wundervolle Rückmeldung über Ihren kürzlichen Aufenthalt bei uns im NH Collection Salzburg City.Ihre lobenden Worte über unser Hotel haben uns sehr gefreut. Besonders bedanken wir uns bei Ihnen für Ihr Kompliment über unseren netten Service, welches wir mit unserem Team teilen werden.Das gesamte Team ist bestrebt, Ihnen das bestmögliche Erlebnis zu bieten, und ich freue mich, dass sich dies in Ihrer Bewertung widerspiegelt. Es wäre uns eine Ehre, Sie bald wieder einmal bei uns begrüßen zu dürfen.Freundliche Grüße aus Salzburg,

8/10 Buono

Georg

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Schön für Stadt Urlaub Salzburg
Hotel ok, Lage zur Altstadt von Salzburg nah, SchlafQualität hervorragend (Zimmer war im 5 Stock, Richtung Innenhof), Sauna ok, der Weg zur Sauna ist etwas gewöhnungsbedürftig - durch die Tiefgarage, Frühstück ok, der Service beim Frühstück könnte etwas aufmerksamer sein und auch mal die ein oder andere frische Kleidung tragen, Checkin ok, Parkplatz in nahe gelegener Linzer Garage ist angenehm und preislich besser als in der Hotelgarage
Soggiorno di 4 notti a dicembre 2023
Risposta di Svenja A., Guest Relations, il giorno 23 dic 2023
Sehr geehrter Georg,vielen Dank, dass Sie sich die Zeit genommen und uns Ihre Erfahrung über Ihren kürzlichen Besuch bei uns im NH Collection Salzburg City mitgeteilt haben.Es ist schön zu hören, dass es Ihnen bei uns gefallen hat und wir würden uns sehr freuen, Sie wieder einmal als Gast bei uns willkommen heißen zu dürfen.Freundliche Grüße aus Salzburg und wir wünschen eine schöne Weihnachtszeit für Sie und Ihre Familie.

10/10 Eccellente

Ingrid

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Salzburg Hotel
Very nice hotel within walking distance of everything. Service was good and the amenities were what you would expect.
Soggiorno di 3 notti a dicembre 2023
Risposta di Svenja A., Guest Relations, il giorno 21 dic 2023
Dear Guest,On behalf of the entire team, I would like to sincerely thank you for your rating of your recent stay at NH Collection Salzburg City.Such a high rating can only mean an incredible compliment to the team’s effort and I will make sure to share it with them. Thank you for your kind words and for choosing to stay with us during your time in Salzburg. We would be delighted to welcome you again in the nearby future. Kind regards,

8/10 Buono

Daniel

Mi è piaciuto: Pulizia e personale e servizio
Clean hotel, easy walking distance, rubbish aircon
A day or two before, you can reserve a particular room or they can select one for you. I chose a room, making sure that it met our requirements, only to be told when we got there that they were putting us in another room, on a different floor, on the other side of the building. The air con didn't work, so with it being cold outside and the heating cranked up in the hotel, the room was unbearably warm at times. It was however clean, and within short distance of the main part of Salzburg.,
Soggiorno di 3 notti a dicembre 2023
Risposta di Astrid R., Guest Relations, il giorno 25 dic 2023
Dear Daniel,thank you for taking the time to share your experience with us.We would like to formally apologize for the inconvenience may have caused during your stay with us. We are delighted to take into account all the wishes of our guests and try to implement this depending on the booking situation. We are very pleased that the location and the clearness of our hotel have spoken to your needs.We hope to be able to spoil you with another room of your choice on your next visit to Salzburg.

2/10 Terribile

Alyce

Soggiorno di 2 notti a novembre 2023

6/10 Soddisfacente

Josh

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Our room was burning up. At least 90 degrees F inside. Asked staff how to make it tolerable able and they said there’s nothing to do. We sweated all night long. It was not a pleasant stay. Glad we were only there one night or would have been finding another hotel
Soggiorno di 1 notte a dicembre 2023
Risposta di Svenja A., Guest Relations, il giorno 21 dic 2023
Dear Josh,Thank you for taking the time to share your experiences with us. Our guests’ feedback and impressions are very important to us because we see it as means to improve our services every day. We regret to read that your experience was not as positive as we would have liked to read. We understand from your review that you were not satisfied with the temperature in your room. During the winter time the air condition can be switched off so that it no longer heats. Thank you for bringing the situation to our attention. I would like to offer my apologies for these unfortunate experiences and I would like to inform you that I contacted the departments involved, in order to prevent this in future and to explain our guests more detailed how to regulate the air condition. Kind regards from Salzburg and we wish you a wonderful Christmas time.

10/10 Eccellente

Sandra Ann

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely modern hotel. Service was great. Breakfast was wonderful. Bar area great for a drink at the end of the day. Convenient for all the sites and a short drive to the airport. I would stay here again.
Soggiorno di 2 notti a dicembre 2023
Risposta di Svenja A., Guest Relations, il giorno 21 dic 2023
Dear Sandra Ann, Your review is a true delight to read. Thank you for taking the time to share your experience of your recent stay at NH Collection Salzburg City.Reading that you would like to return is definitely one of the biggest rewards to our efforts and a compliment to our team. I will make sure to share your review with them.Thank you for your kind words and for choosing to stay with us during your time in Salzburg. We would be delighted to welcome you again in the nearby future. Kind regards and merry Christmas for you and your family,

8/10 Buono

Carol

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
NH Hotel Salzburg is a reasonable size hotel with a lovely lobby bar. It is a short walk from the Christmas markets. Many restaurants around the area.
Soggiorno di 5 notti a dicembre 2023
Risposta di Svenja A., Guest Relations, il giorno 21 dic 2023
Dear Carol,What a wonderful rating! Thank you very much for taking the time to rate NH Collection Salzburg City on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards from Salzburg and a wonderful Christmas time for you and your family,

10/10 Eccellente

Ingrid

Soggiorno di 2 notti a dicembre 2023

10/10 Eccellente

lauren

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
100/10 hospitality
The staff at this hotel are unmatched. I travel all over Europe for business and I’ve never felt so special as a guest at a hotel in my life. When I arrived the airline had lost my luggage, it was a complete nightmare. From the start Emilee was so kind to me. She worked with me to accommodate my stay as my flight was delayed and I missed the first night. Then when I got to the hotel, it was all hands on deck trying to get my luggage back. I’ve never seen any staff at any hotel genuinely care about me or my belongings. Emilee definitely stands out from the crowd with her exceptional hospitality and Nicole was so sweet, literally offering me her own personal socks as I had none with blisters on my feet. Emilee spent extra time working with Hotels.com to rearrange my stay but keeping it at the same price (which took her over an hour on the phone) and was helping me get reimbursed for my lost luggage. When I come back to Salzburg there is not doubt where I will be staying again. Thank you to all the NH staff but especially Emilee and Nicole. A tribute that started off as a nightmare ended up being a dream stay. From the bottom of my heart, thank you!
Soggiorno di 3 notti a dicembre 2023
Risposta di Svenja A., Guest Relations, il giorno 21 dic 2023
Dear lauren,First of all, I would like to thank you for rating NH Collection Salzburg City on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can stay assured that your high rating will be shared with them. We hope that you arrived home safely. We would be honored to welcome you back again in the near future!Kind regards from Salzburg and a wonderful Christmas time for you and your family,

2/10 Terribile

John

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We flew into Munich during the great December blizzard of 2023, with plans to take the train the next day to Salzburg and check into this hotel. However, all public transportation was shut down. Repeated efforts by my wife and I to contact the hotel to explain our unavoidable absence and search for solutions were met with total silence. Most annoying.
Soggiorno di 1 notte a dicembre 2023
Risposta di Svenja A., Guest Relations, il giorno 15 dic 2023
Dear John,Thank you very much for sending us your review. We are sorry for the inconveniences you had during your journey and that you were not able to travel to Salzburg. We apologize that you could not reach anyone by phone. When it is busy at the reception and you could not reach us by phone you can always send us an E-mail as well. Since you made the reservation with an agency our recommendation would also be to get in contact with them directly as well. We hope that you arrived home safely. Best regards from Salzburg,

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect City Centre Stay
Perfect city centre stay for 2 nights, close enough to everything and had a great hotel bar for a nightcap. All the staff we met, reception, ladies that ran the bar, breakfast staff, were friendly and helpful.
Soggiorno di 2 notti a dicembre 2023
Risposta di Svenja A., Guest Relations, il giorno 21 dic 2023
Dear David,Thank you for taking the time to share your experience at NH Collection Salzburg City! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards from Salzburg and a wonderful Christmas time for you and your family,

10/10 Eccellente

Tatiana

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is very nice and the location is great.
Soggiorno di 1 notte a novembre 2023
Risposta di Svenja A., Guest Relations, il giorno 3 dic 2023
Dear Tatiana,First and foremost, thank you for your wonderful review! It is a pleasure to read that you appreciated your time in our hotel and in Salzburg.It would be an honor to welcome you back again in the near future.Kindest regards from Salzburg,

10/10 Eccellente

Mark

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean and comfortable and close to everything. Front desk was super helpful.
Soggiorno di 2 notti a novembre 2023
Risposta di Svenja A., Guest Relations, il giorno 3 dic 2023
Dear Mark ,What a wonderful review! I would like to sincerely thank you for taking the time to share your experience with us.The team and I are pleased to read that you appreciated your time in our hotel and in Salzburg. It is a pleasure to hear that we were able to make every moment in our hotel a memorable one.Thank you again for your kind words about our staff and we will share your compliment with the entire team. It would be an honor to welcome you back again!Kind regards from Salzburg.

10/10 Eccellente

JIYEON

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
깔끔하고 모든걸 갖춘 곳
깔끔하고 샴푸 컨디셔너 로션 모두 있어서 짐 가볍게 올 수 있어 좋았습니다. 빈 호텔보다 좋았어요 ㅠ 마트가 주변에 없어서 잘츠부르크 중앙역에서 다 사가는게 좋아요
Soggiorno di 1 notte a novembre 2023
Risposta di Svenja A., Guest Relations, il giorno 23 nov 2023
Dear Jiyeon,On behalf of the entire team, I would like to sincerely thank you for your rating of your recent stay at NH Collection Salzburg City.Thank you for your kind words about our hotel. It is a pleasure to read that you particularly enjoyed the amenities in the bathroom.The next time you will be in Salzburg, you can also go to the next supermarket just around the corner of our hotel, in the pedestrian street “Linzergasse”, within walking distance of 1 minute. We hope to welcome you back again in the near future!Kind regards from Salzburg,

8/10 Buono

Anne

Soggiorno di 2 notti a novembre 2023

10/10 Eccellente

Kathleen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property is away from a lot of the busy streets, but still very close to lots of tourist attractions, and has a lovely restaurants not too far away. The staff is very helpful and knowledgeable. It really felt like a great find.
Soggiorno di 5 notti a ottobre 2023
Risposta di Svenja A., Guest Relations, il giorno 18 nov 2023
Dear Kathleen,What a delightful review to read! Thank you for sharing your experience of your recent stay at NH Collection Salzburg City.The team and I are pleased to read that you appreciated your time in our hotel and in Salzburg. I am pleased that our efforts to exceed expectations were successful and that we were able to make every moment in our hotel a memorable one.The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards from Salzburg,

10/10 Eccellente

Jen Nee

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a novembre 2023

10/10 Eccellente

Kimberly

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 2 notti a ottobre 2023