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Recensioni per Best Western Plus Lytle Inn & Suites

2.5 out of 5
Best Western Plus Lytle Inn & Suites
19876 I 35 S, Lytle, TX

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 336 su 573 recensioni" "
Valutazione di 8 - Buono. 133 su 573 recensioni" "
Valutazione di 6 - Soddisfacente. 40 su 573 recensioni" "
Valutazione di 4 - Scarso. 24 su 573 recensioni" "
Valutazione di 2 - Terribile. 40 su 573 recensioni" "

9,0/10

Pulizia

8,6/10

Personale e servizio

8,8/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

brenda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was clean
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Jose L

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was ok
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Monika

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed there for several days due to emergency situation. Staff was friendly and assisting, and they were very empathetic to the situation and we were very appreciative.
Soggiorno di 2 notti ad aprile 2024

6/10 Soddisfacente

michael

Soggiorno di 2 notti ad aprile 2024

6/10 Soddisfacente

Steven

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The property was fine. We didn't have enough towels and getting more was a challenge. The tissue box literally had one tissue that was positioned for decoration. It also seemed like the AC would reset in during the night so it was warmer in the morning than what the room was set for at night.
Soggiorno di 2 notti ad aprile 2024
Risposta di JoAnn, il giorno 16 apr 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future.Please consider staying with us again so that we can have another chance to provide you with superior service. Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Eccellente

Jennifer

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The continental breakfast was great!
Soggiorno di 1 notte ad aprile 2024
Risposta di JoAnn, il giorno 16 apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suit

10/10 Eccellente

Nancy

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Staff was the best !!
Soggiorno di 2 notti ad aprile 2024
Risposta di JoAnn, il giorno 16 apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suit

10/10 Eccellente

María

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
10/10
Soggiorno di 1 notte ad aprile 2024
Risposta di JoAnn, il giorno 16 apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suit

10/10 Eccellente

Carrie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean, quiet and just what I needed for an overnight stay before moving on in the morning
Soggiorno di 1 notte ad aprile 2024
Risposta di JoAnn, il giorno 16 apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suit

10/10 Eccellente

Maria del Carmen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
excelent option to take a rest in the middle of a trip
Soggiorno di 1 notte ad aprile 2024
Risposta di JoAnn, il giorno 16 apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suit

10/10 Eccellente

RUTH

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Thanks
Soggiorno di 1 notte ad aprile 2024
Risposta di JoAnn, il giorno 16 apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suit

6/10 Soddisfacente

Wyatt

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The room was clean, but the amenities such as the pool were dirty.. the employee said that it was because they just painted the bottom but it was algae green spots on the bottom and a bunch of bugs floating in the pool. (It was an indoor pool)
Soggiorno di 1 notte ad aprile 2024
Risposta di JoAnn, il giorno 16 apr 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future.Please consider staying with us again so that we can have another chance to provide you with superior service.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Eccellente

Blanca

Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Michael

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everyone was friendly
Soggiorno di 1 notte a marzo 2024
Risposta di JoAnn, il giorno 16 apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suit

8/10 Buono

Reynaldo

Mi è piaciuto: Personale e servizio
Only please de breakfast time is too early. The things for a shower are too small
Soggiorno di 2 notti a marzo 2024
Risposta di JoAnn, il giorno 16 apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suit

10/10 Eccellente

Oscar

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Gilbert

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very quiet
Soggiorno di 2 notti a febbraio 2024
Risposta di JoAnn, il giorno 13 mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Eccellente

Samantha Marie

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Loved my stay!
Soggiorno di 1 notte a febbraio 2024
Risposta di JoAnn, il giorno 13 mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Eccellente

Stacy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property and room and facilities were nice.
Soggiorno di 2 notti a febbraio 2024
Risposta di JoAnn, il giorno 13 mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Eccellente

Phyllis

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I’ve stayed at this Best Western several times and have never had a negative experience. The staff is friendly and the rooms/public areas are always clean.
Soggiorno di 3 notti a febbraio 2024
Risposta di JoAnn, il giorno 13 mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Eccellente

Harold

Soggiorno di 1 notte a febbraio 2024
Risposta di JoAnn, il giorno 13 mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Eccellente

Roxanne

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
I would definitely stay again and recommend everything was perfect and very clean and updated and convenient to where I needed to go the next day
Soggiorno di 1 notte a febbraio 2024
Risposta di JoAnn, il giorno 13 mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

2/10 Terribile

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
En toda mi estancia no se limpio la habitacion cuando les pregunte fueron muy groseros la alfombra estaba muy sucia y no habia cobijas
Soggiorno di 1 notte a gennaio 2024
Risposta di JoAnn, il giorno 5 feb 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

2/10 Terribile

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pesimo servicio
No limpian , con cucarachas , no cambian sabanas las habitaciones huelen mal
Soggiorno di 6 notti a gennaio 2024
Risposta di JoAnn, il giorno 5 feb 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Eccellente

Charles

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di JoAnn, il giorno 5 feb 2024
Charles, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

8/10 Buono

Jorge

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Breakfast was ok, not particularly extraordinary. Sometimes I had to wait for a while to get stuff like eggs, waffle batter, etc. There was usually one person only trying to keep the breakfast dining room running even though there were 15-20 guests there. Beware of the location. There is not really much around it and San Antonio is still a good 20 minute drive away.
Soggiorno di 4 notti a dicembre 2023
Risposta di JoAnn, il giorno 18 gen 2024
Jorge,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Eccellente

Jose J

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di JoAnn, il giorno 18 gen 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Eccellente

David

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great service and continental breakfast. Courteous staff. Clean facility. Dining options not too far away. Only about a 5 minute drive.
Soggiorno di 2 notti a dicembre 2023
Risposta di JoAnn, il giorno 18 gen 2024
David,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Eccellente

MARIA MAGDALENA

Soggiorno di 1 notte a dicembre 2023
Risposta di JoAnn, il giorno 18 gen 2024
Maria Magdalena,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Eccellente

Rajanikanth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di JoAnn, il giorno 18 gen 2024
Rajanikanth,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Eccellente

Eliseba

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di JoAnn, il giorno 5 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

2/10 Terribile

Abraham

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Risposta di JoAnn, il giorno 5 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Eccellente

Leann

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Re: great visit
Great stay and experience.
Soggiorno di 1 notte a dicembre 2023
Risposta di JoAnn, il giorno 5 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Eccellente

Cynthia

Soggiorno di 1 notte a dicembre 2023
Risposta di JoAnn, il giorno 5 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Eccellente

Lourdes

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff is excellent, fast and efficient. We were in a room and resting right away.
Soggiorno di 1 notte a dicembre 2023
Risposta di JoAnn, il giorno 5 feb 2024
Lourdes,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Eccellente

Scott

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a novembre 2023

10/10 Eccellente

Marisa

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Nice and clean
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Mike

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Breakfast hours should be extended to 10am.
Soggiorno di 2 notti a novembre 2023

8/10 Buono

Heather

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023

10/10 Eccellente

Jesus Mario

Soggiorno di 1 notte a novembre 2023

2/10 Terribile

Ashley

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fraudulent Hotel
We drove to Texas from Florida to move into our new home and needed a place to stay the night before closing. We searched "pet friendly" hotels on hotels.com because our family pet, "Tuesday" the dog, was with us. Best Western was the closest hotel and very specifically highlighted the fact that it was pet friendly. When we arrived and went to check-in, they informed us that the hotel was in fact NOT pet friendly. No big deal, BUT, the hotel refused to refund us our money, roughly $130. We called hotels.com AND the hotel several times, both playing the "blame game" on each other, ultimately landing on the fact that the decision was up to the hotel and they firmly refused, even though we were never able to check-in and had only booked the hotel 10-15 mins prior to arriving (meaning that we did not prevent them from selling the room to anyone else and then cancel last min). I screenshotted the hotel description reflecting that it was pet friendly (on hotels.com) and disputed the charge with my bank. Absolutely TERRIBLE customer service here. Pretty disappointing being that they were one of the newer hotels in Lytle. I would suggest renting an airbnb instead.
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

CHARLES

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good location
Soggiorno di 6 notti a ottobre 2023

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Worked out great
Flew in to buy a car from someone living in Natalia as recommended by them. Probably the nicest place to stay within 30 miles. Front desk staff was nice, room was clean, as always, good breakfast. thanks.
Soggiorno di 2 notti a novembre 2023

6/10 Soddisfacente

Enoch

Soggiorno di 1 notte a ottobre 2023

4/10 Scarso

Stacey

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Front Desk needs training on customer service!
I reserved two rooms. One room with two queen beds had a stain and hair on the sheets. The lady at the front desk was extremely rude on check in to my team. She asked for a credit card for a $200 incidental charge. When they asked why this was such a high amount, she refused to answer them. She never told them the Wi-Fi password, or what time breakfast was served. Not a warm welcome.
Soggiorno di 1 notte a settembre 2023

8/10 Buono

Miguel

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di JoAnn, il giorno 28 set 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

8/10 Buono

Maria

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good
It was good to go and visit family, it was not to far from where we needed to go.
Soggiorno di 2 notti a settembre 2023
Risposta di JoAnn, il giorno 28 set 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Eccellente

Anna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di JoAnn, il giorno 28 set 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Eccellente

Juan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a settembre 2023
Risposta di JoAnn, il giorno 28 set 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Eccellente

Omar

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean and peaceful, no one messed with our truck or trailer or equipment, would absolutely stay again
Soggiorno di 1 notte a settembre 2023
Risposta di JoAnn, il giorno 28 set 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites