Piscina all'aperto, lettini
Controlla disponibilità

Recensioni per Hyatt Vacation Club at Wild Oak Ranch, San Antonio

3.5 out of 5
Hyatt Vacation Club at Wild Oak Ranch, San Antonio
9700 West Military Drive, San Antonio, TX

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 525 su 761 recensioni" "
Valutazione di 8 - Buono. 154 su 761 recensioni" "
Valutazione di 6 - Soddisfacente. 52 su 761 recensioni" "
Valutazione di 4 - Scarso. 12 su 761 recensioni" "
Valutazione di 2 - Terribile. 18 su 761 recensioni" "

9,4/10

Pulizia

9,2/10

Personale e servizio

9,0/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

8/10 Buono

Tameka

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Natalie

Mi è piaciuto: Pulizia
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was great and very different from a standard hotel
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Kristin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We spent a long weekend here with our two teenagers. The two bedroom suite was perfect for us. The property was beautiful and peaceful. The pool and lazy river were great also. We would definitely come back again!
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

KAYLA MARIE

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was well decorated and cozy. Wish the pools stayed open later!
Soggiorno di 4 notti ad aprile 2024

8/10 Buono

Jannelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice property and amenities. Rooms are older but clean and as described.
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Debra

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I loved the property and the service, the amenities were great. Throughly enjoyed making smores at the fire pits....they have a smores kit!
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Jesus

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very family friendly property. Our room was very spacious.
Soggiorno di 5 notti ad aprile 2024

10/10 Eccellente

Michel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Gabriela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Christina

Soggiorno di 1 notte a febbraio 2024
Risposta di Ryan, il giorno 25 apr 2024
Thank you, Christina, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Eccellente

Jeffrey

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A great family destination. I saw several grandparents with thier grandchildren. Has several amenities for entertaining young children onsite.
Soggiorno di 2 notti ad aprile 2024
Risposta di Ryan, il giorno 25 apr 2024
Thank you, Jeffrey, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Eccellente

Carlos R

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lol
Soggiorno di 2 notti ad aprile 2024
Risposta di Ryan, il giorno 23 apr 2024
Thank you, Carlos, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 Soddisfacente

Deborah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
This was a beautiful property with excellent amenities. Unfortunately, they messed up our bill so badly it took several trips to the desk to fix. I had completely paid through Expedia but the facility was charging me every day for the room like it wasn’t paid for. Also upon check in we were given keys to a room and they didn’t work. We went back to the desk, they gave us new keys. We entered the room and surprised a family who were already in the room. It was really awkward. They had given us the keys to an occupied room. When I went to get the bill corrected they looked at me like I was the one who was wrong. It was a totally unnecessary situation. I was embarrassed but stayed calm and professional It unfortunately put a damper on an otherwise good vacation. Also be aware that if you use a debit card for the deposit and use any food services, they will increase your deposit by random large amounts everyday. We spent $200 at the restaurant and had over $500 in holds out on our card. It made no sense. Again they were short and rude when I tried to get an explanation. We stay at hotels all the time and this has never happened.
Soggiorno di 4 notti ad aprile 2024
Risposta di Ryan, il giorno 23 apr 2024
Thank you for your review. We sincerely apologize for the billing issues and room key mix-up during your stay. We understand how frustrating these situations can be, and we regret the unnecessary stress they caused. We appreciate your compliments on the property and amenities.

10/10 Eccellente

Christina, Port Monmouth

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Pool is great for younger children as depth is mostly 3.5 ft through out the pool.
Soggiorno di 3 notti ad aprile 2024
Risposta di Ryan, il giorno 23 apr 2024
Thank you, Christina, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Eccellente

Mitchell

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great property. Rooms are amazing. Awesome facilities
Soggiorno di 2 notti ad aprile 2024
Risposta di Ryan, il giorno 23 apr 2024
Mitchell, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 Eccellente

Maylin

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the property and all the amenities. It is really relaxing.
Soggiorno di 1 notte ad aprile 2024
Risposta di Ryan, il giorno 23 apr 2024
Thank you, Maylin, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Eccellente

Amy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was very nice and clean. Bed was comfy. Pool, lazy river and other amenities are wonderful. Definitely recommend
Soggiorno di 2 notti ad aprile 2024
Risposta di Ryan, il giorno 18 apr 2024
Thank you for leaving a positive review with us. We greatly appreciate it, and hope you visit us again soon.

10/10 Eccellente

Devon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolutely loved our stay. Would recommend!
Soggiorno di 5 notti ad aprile 2024
Risposta di Ryan, il giorno 18 apr 2024
Thank you for leaving a positive review with us. We greatly appreciate it.

8/10 Buono

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti ad aprile 2024
Risposta di Ryan, il giorno 18 apr 2024
Thank you for leaving a positive review with us. We greatly appreciate it.

10/10 Eccellente

Mistine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Units were spacious, nicely furnished and great beds. Our ground floor room had a porch that opened onto green space. The resort was beautiful! Loved the shaded walking trails. The pool, spas, water slides and lazy river were fantastic. Location was ideal. Easy access onto loops that made it easy to get to downtown San Antonio, air port and amusement parks within 20-30 minutes. There were so many close options to restaurants and shopping.
Soggiorno di 5 notti ad aprile 2024
Risposta di Ryan, il giorno 18 apr 2024
Thank you for leaving a positive review with us. We greatly appreciate it.

10/10 Eccellente

Adriana, Live oak

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Brianna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
great stay!
Soggiorno di 2 notti ad aprile 2024
Risposta di Ryan, il giorno 18 apr 2024
Thank you for leaving a positive review with us. We greatly appreciate it.

8/10 Buono

David

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Food wose cold by the time we got it
Soggiorno di 2 notti ad aprile 2024
Risposta di Ryan, il giorno 18 apr 2024
Thank you for your review. We apologize for the negative experience with your food. We will address these areas for improvement.

10/10 Eccellente

Susan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful property with plenty of things to do at the resort!
Soggiorno di 3 notti ad aprile 2024
Risposta di Ryan, il giorno 18 apr 2024
Thank you for leaving a positive review with us. We greatly appreciate it.

10/10 Eccellente

Edward

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was great. The only issue we had was that everything closes SOOOO early. If you are out at any of the attractions you will miss the lazy river (closes at 7). Can’t get a drink after 9. However, it was clean, peaceful, relaxing and fun.
Soggiorno di 2 notti ad aprile 2024
Risposta di Ryan, il giorno 23 apr 2024
Edward, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

6/10 Soddisfacente

Bobbi

The pool was great. Service at the front desk was a little slow. The property is clean, but a bit worn.
Soggiorno di 6 notti ad aprile 2024
Risposta di Ryan, il giorno 18 apr 2024
Thank you for your review. We apologize for your experience with the front desk. We hope you enjoyed your stay with us.

10/10 Eccellente

Alejandro

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Increíble todo
Soggiorno di 5 notti a marzo 2024
Risposta di Ryan, il giorno 18 apr 2024
Thank you for leaving a positive review with us. We greatly appreciate it.

10/10 Eccellente

Tiffany Ann

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic resort for families. The rooms were spacious (we had 2 connecting rooms) so had the full kitchen and 2 bedrooms/2 baths and a washer and dryer. Sleeper sofa wasn’t the most comfortable, but really the only issue with the room. Pool area was great as was the lazy river. Even when it was busy it wasn’t super crowded as there was a lot of space and multiple areas to find yourself in.
Soggiorno di 4 notti a marzo 2024
Risposta di Ryan, il giorno 18 apr 2024
Thank you for leaving a positive review with us. We greatly appreciate it, and hope you visit us again soon!

10/10 Eccellente

Marco

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 8 notti a marzo 2024
Risposta di Ryan, il giorno 18 apr 2024
Thank you for leaving a positive review with us. We greatly appreciate it.

10/10 Eccellente

Jessica

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
What I loved about this resort is that is perfect for family friendly vacations. The pool options were plentiful with safe heights and depths for the young ones. The location is great too for food and shopping options. The staff were so friendly and helpful. We will be returning.
Soggiorno di 4 notti ad aprile 2024
Risposta di Ryan, il giorno 8 apr 2024
Thank you, Jessica, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Eccellente

Suzanne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This place exceeded our expectations. I was worried this property might cater to younger children and almost booked at the sister property instead. I’m so glad I didn’t! The property is beautiful and had more than enough to do to keep my very active 13 and 10-year-old boys happy and entertained for the week. They did it all and loved it - The pools, slides, lazy river, Cornhole, horseshoes, pool/sand volleyball, giant chess. We were in a one bedroom in the Mesquite building. It was clean, spacious and modern. The sofa bed and Murphy bed in the living room area gave everyone their own place to sleep. The concierge was helpful providing great off site restaurant and activity recommendations.
Soggiorno di 6 notti a marzo 2024
Risposta di Ryan, il giorno 8 apr 2024
Thank you, Suzanne, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Eccellente

ANNA

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We absolutely enjoyed our stay here! The kids loved that they had a heated pool and the lazy river! We also enjoyed all of the different activities that the resort had available for all ages!
Soggiorno di 2 notti a marzo 2024
Risposta di Ryan, il giorno 8 apr 2024
Thank you, Anna, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Buono

Daniel

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 4 notti a marzo 2024
Risposta di Ryan, il giorno 8 apr 2024
Daniel, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 Eccellente

Travis

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great family resort. Restaurant on campus is very average, but the pool/lazy river, staff, rooms were amazing!!!
Soggiorno di 5 notti a marzo 2024
Risposta di Ryan, il giorno 8 apr 2024
Thank you, Travis, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Buono

John

Viaggio con la famiglia
Property is well maintained. Only 1 restaurant. Lazy river is quieter than main pool, a lot of young families. Will need a car.
Soggiorno di 4 notti a marzo 2024
Risposta di Ryan, il giorno 8 apr 2024
John, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

8/10 Buono

Melissa

Soggiorno di 5 notti a marzo 2024
Risposta di Ryan, il giorno 18 apr 2024
Thank you for your review! We appreciate it, and hope you visit us again soon!

10/10 Eccellente

Christina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property had many activities like heated pools, lazy river, variety of games. Close to many restaurants. Friendly staff, professional and curteous.
Soggiorno di 2 notti a marzo 2024
Risposta di Ryan, il giorno 8 apr 2024
Thank you, Christina, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Buono

Jud Bordman or Kelly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a marzo 2024
Risposta di Ryan, il giorno 8 apr 2024
Jud Bordman, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

8/10 Buono

Shawn

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
The staff was great. Just a few fixable problems. We had a super squeaky bathroom door, noisy neighbors with kids, and a bathroom faucet that splashed out all over the mirror, counter and floor if you turned the water on too fast or high. Overall the place was great We love the fire pits, hot tub, lazy river and walking trail.
Soggiorno di 3 notti a marzo 2024
Risposta di Ryan, il giorno 27 mar 2024
Shawn, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

8/10 Buono

Ramon

Soggiorno di 1 notte a marzo 2024
Risposta di Ryan, il giorno 18 apr 2024
Thank you for your review on our resort! We hope you visit us again soon!

10/10 Eccellente

Kayla, Trophy Club

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location and nice rooms. Wish there were larger restaurants for such a large complex.
Soggiorno di 2 notti a marzo 2024
Risposta di Ryan, il giorno 27 mar 2024
Thank you, Kayla, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Eccellente

amali

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful property and great rooms
Soggiorno di 1 notte a marzo 2024
Risposta di Ryan, il giorno 27 mar 2024
Thank you, Amali, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Eccellente

Crystal

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Ryan, il giorno 27 mar 2024
Thank you, Crystal, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Eccellente

Ricky

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My husband and I brought our oldest daughter with her husband and our grandchild who’s 2, along with our 2 16 year olds and 10 year old. It was 8 of us and the 2 bedroom condo exceeded our expectations. It was clean, roomy and the hardest part was getting some of them to leave to experience the many amenities. I can’t lie. The condo gave us ideas about changing up things in our home! The Master bathroom was beautiful! We booked for 1 night and were blessed to stay an additional night! I’m grateful we chose this particular property, and we will definitely choose it again! Thank you for this opportunity!
Risposta di Ryan, il giorno 27 mar 2024
Thank you, Ricky, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Eccellente

Adrian

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It has been the best property yet.
Soggiorno di 1 notte a marzo 2024
Risposta di Ryan, il giorno 27 mar 2024
Thank you, Adrian, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Buono

Jeremy

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pretty property and like the small hotel feel. Not just one big box to stay in.
Soggiorno di 1 notte a marzo 2024
Risposta di Ryan, il giorno 27 mar 2024
Jeremy, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 Eccellente

Kimberly

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I was wary at first after reading some other reviews but I am happy to say that our stay was incredible! The staff and service they provided was top notch. Everybody was so friendly and knowledgeable. The room was fantastic and clean. The pools were heated to a very comfortable temp and the hot tubs worked. Absolutely everything about our stay was 5 stars! Looking forward to coming back soon!
Soggiorno di 1 notte a marzo 2024
Risposta di Ryan, il giorno 27 mar 2024
Thank you, Kimberly, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Eccellente

Venenzia

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really nice resort
Soggiorno di 2 notti a marzo 2024
Risposta di Ryan, il giorno 27 mar 2024
Thank you, Venenzia, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 Soddisfacente

Robert

Soggiorno di 1 notte a marzo 2024
Risposta di Ryan, il giorno 8 apr 2024
Thank you for taking the time to share your feedback. We noticed that your review does not have any comments on your stay. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.