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Recensioni per The Gunter Hotel San Antonio Riverwalk

3.5 out of 5
The Gunter Hotel San Antonio Riverwalk
205 E Houston St, San Antonio, TX

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 519 su 1008 recensioni" "
Valutazione di 8 - Buono. 212 su 1008 recensioni" "
Valutazione di 6 - Soddisfacente. 131 su 1008 recensioni" "
Valutazione di 4 - Scarso. 81 su 1008 recensioni" "
Valutazione di 2 - Terribile. 65 su 1008 recensioni" "

8,2/10

Pulizia

8,6/10

Personale e servizio

8,0/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Luis

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location!
Soggiorno di 2 notti a marzo 2024

6/10 Soddisfacente

Kristin

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
No compensation for there being no available pool. Valet parking was expensive. My car got damaged while under valet responsibility. The hallways in the hotel did not smell good at all. Sort of a urine smell? But it also smelled like urine while walking outside the building too. No sign of housekeeping except at 8am while I was still sleeping. For the price of this hotel, they could’ve done better for sure.
Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 30 apr 2024
Kristin, we appreciate your feedback and understand your concerns. We deeply regret that your experience did not meet your expectations. Please know that we strive to provide premium amenities, at competitive rates, for our guests. Acknowledging your comment about certain unpleasant odors, we are currently implementing a significant renovation which will comprehensively address these issues. As for the valet service, we take all claims seriously and invite you to share more details for thorough investigation. We value your patience and sincerely look forward to the opportunity to serve you better in our improved setup.

10/10 Eccellente

Luis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 1 mag 2024
Luis, thank you for taking a moment to rate The Gunter Hotel so highly. We're thrilled to hear you enjoyed your stay and we're even more excited about the upcoming full renovation! We look forward to welcoming you back in the future to experience the new improvements.

10/10 Eccellente

Heidi

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
History about the building is amazing! Very clean, comfortable beds and very close to attractions
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 30 apr 2024
Heidi, it's fantastic to hear how much you appreciate the rich history of The Gunter Hotel. We're pleased to know that you enjoyed our crisp, cozy accommodations and the proximity to local attractions. We're looking forward to hosting you again on your next trip.

2/10 Terribile

Alex

Viaggio di coppia
Mi è piaciuto: Servizi
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The room was adjacent to the street and people were parting, screaming, racing and honking all night up until 3;30am. The shower tub was filthy dirty. I asked to have it cleaned and nothing was done.
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 29 apr 2024
Alex, we regret that your recent stay did not meet expectations and apologize for the disturbance from street noise and your dissatisfaction with the cleanliness of your bathroom. Rest assured we hold high standards for cleanliness and any oversight has been addressed with our housekeeping team. We hope to have the opportunity to better serve you in the future.

10/10 Eccellente

Nelda

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lots of easy walkable restaurants and shopping
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 24 apr 2024
Nelda, thank you for appreciating The Gunter Hotel's central location. It's pleasing to know that you found dining options and shopping centers within a convenient walking distance. We're looking forward to welcoming you back in the near future.

10/10 Eccellente

Jahaira

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 24 apr 2024
Thank you for the great rating, Jahaira!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at The Gunter Hotel! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Eccellente

Charles

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 24 apr 2024
Charles, thank you for your top rating of The Gunter Hotel on Expedia. We're delighted that your stay was enjoyable and hope to welcome you back soon. If you have any specific highlights or areas that we could further improve, please feel welcome to share. Your feedback helps to shape a better experience for everyone.

6/10 Soddisfacente

Richard

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi
Gunter Hotel was just average and clean. Excellent location. The reception staff could be more thorough & professional.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 21 apr 2024
Richard, it's great to hear you appreciated the prime location of The Gunter Hotel. We read your feedback about our front desk service carefully and please rest assured, we're committed to continuous improvement in all areas. Thank you for your review and we look forward to offering you an enhanced experience on your next stay.

8/10 Buono

Marcelino

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is historic and very clean. It’s very close to all the historical areas. Love it!
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 21 apr 2024
Marcelino, it's wonderful to hear you found The Gunter Hotel well-maintained and conveniently located near historical points of interest. We're delighted you enjoyed your stay and we thank you for your feedback. We hope to welcome you back soon!

10/10 Eccellente

Elestino

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Dirty all around in ballet parking
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 18 apr 2024
Elestino, thank you for sharing your thoughts. We regret hearing about your dissatisfaction with the parking area. Rest assured, cleanliness is usually one of our strengths, and we appreciate your feedback as it aids us in recognizing the areas that may need additional attention. We hope your stay at The Gunter Hotel was otherwise enjoyable and look forward to providing you with a much-improved experience during your next visit.

6/10 Soddisfacente

Hunter

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Everything was fine up until I a storm hit and my room had a major leak from the ceiling. At midnight I had to swap rooms into a room that was different and not as expensive as the room I paid for. I was not offered compensation.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 18 apr 2024
Hunter, we regret to hear about the inconvenience caused by the unforeseen leak in your room and the necessary late-night room change. Our top priority is ensuring all guest rooms are comfortable and well-maintained, and your feedback helps us to improve in that area. We're sorry that you didn't feel adequately compensated for this experience – we always strive to resolve any issue swiftly and fairly. Please consider giving us another opportunity in the future as we are confident we can serve you better.

10/10 Eccellente

Rudy, Plano

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 18 apr 2024
Rudy, thank you for your excellent rating of The Gunter Hotel on Expedia. We truly appreciate your support and are proud to have met your expectations. We look forward to welcoming you back in the near future!

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 17 apr 2024
Robert, thank you for choosing to stay at The Gunter Hotel and for your high rating. We're thrilled to have met your expectations and hope to have the pleasure of welcoming you back soon. Safe travels until then!

10/10 Eccellente

Lisa

Beautiful lobby area. Rooms very clean, and very spacious! Love that.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 17 apr 2024
Lisa, thank you for sharing your great experience at The Gunter Hotel. We're thrilled to hear that you appreciated our spotless, roomy accommodations and attractive lobby area. Your satisfaction is paramount to us. We can't wait to welcome you back in the future. Safe travels!

8/10 Buono

Debbie

Viaggio con la famiglia
My room was very nice, only missing the 2nd glass for drinking, several plastic cups were supplied to compensate. The sound machine was much appreciated for masking the occasional outside noise. Parking attendant was pleasant and helpful with directions. Front desk was competent if not pleasant.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 16 apr 2024
Debbie, it sounds like your stay at The Gunter Hotel generally met your expectations. We appreciate your feedback about the glassware, we'll definitely take that into consideration for future improvements. We are glad that the sound machine was useful for you, and that you found our parking colleague to be helpful. Regarding your comment on the front desk, we always strive to ensure both competence and friendliness, and we will work on improving the latter. We hope to welcome you back in the future.

8/10 Buono

Jodi

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good price point for the area!
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 15 apr 2024
Jodi, it's thrilling to know you appreciated the value we offer at The Gunter Hotel. We're delighted to have been your choice in the area. Looking forward to hosting your next visit.

8/10 Buono

Francisco Javier Medina

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Pool was close for repairs yet the room fees were the same. There was ongoing noise from renovations, especially early morning. I was not able to rest properly
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 11 apr 2024
Francisco Javier Medina, thank you for sharing your thoughts. We appreciate your understanding regarding the pool undergoing maintenance and any disturbance caused by the renovations. Ensuring guests have a restful stay is our top priority, and we'll make sure your concerns are addressed. Your feedback is valuable to us and we hope for another opportunity to better your experience.

10/10 Eccellente

Alison

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel still has an old world charm. I would stay here again. It is ideally situated for the Riverwalk and The Alamo.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 11 apr 2024
Alison, it's wonderful to hear that you appreciated The Gunter Hotel's timeless elegance. We're thrilled to know our prime location near major attractions made your stay that much more enjoyable. Thank you for choosing us and we eagerly anticipate your return.

2/10 Terribile

JEANNE, Tomball

Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 1 mag 2024
Jeanne, it's unfortunate to hear about your less than satisfactory experience with us. Your feedback is valuable as we continually strive to create better experiences for our guests. Please note, we're currently conducting a comprehensive renovation to address any issues. We genuinely hope you will give us another chance in the future to show you the improvements we've made.

10/10 Eccellente

Amaranta

Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 26 apr 2024
Amaranta, it's wonderful to hear that you've had a five-star experience at The Gunter Hotel. We sincerely appreciate your decision to rate us on Expedia and look forward to the opportunity to serve you again in the future.

10/10 Eccellente

linda, Corpus Christi

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ok
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 4 apr 2024
Linda, the team at The Gunter Hotel appreciates your feedback. We're delighted to see your overall satisfaction. We hope to see you again soon.

8/10 Buono

Alan

Viaggio di coppia
rooms alittle dated. 2nd day no hot water. Cleaning of room was at end of the day.
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 3 apr 2024
Alan, we appreciate your feedback. At The Gunter Hotel, we continuously strive to maintain our high standards and your comments help us do that. We understand there may have been issues with your room's aesthetics and water temperature during your stay. We're also sorry to hear about any inconvenience caused by the timing of our housekeeping services. Actions have been taken to evaluate these concerns and we hope to better serve you in the future.

6/10 Soddisfacente

David

Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
The hotel was very clean but my shower didn't have any hot water.
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 2 apr 2024
David, it's good to hear you found the hotel sparkling clean. We sincerely regret the issues you faced with the shower temperature. Rest assured, that's not a typical experience for our guests. We appreciate your feedback and will utilize it to improve future guest experience.

10/10 Eccellente

Michelle

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I like the history of the hotel and how close everything was from the hotel.
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 2 apr 2024
Michelle, it's fantastic to hear that you enjoyed the rich past of The Gunter Hotel and its prime location. We're thankful for your positive rating and we hope to welcome you back for another superb experience soon.

10/10 Eccellente

Jorge

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 22 apr 2024
Thank you for the excellent rating, Jorge!Our goal is to go above and beyond to ensure our guests have a memorable experience at The Gunter Hotel! We look forward to hosting you again soon.

8/10 Buono

Jackie

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 2 apr 2024
Jackie, it's nice to know you had a good stay at The Gunter Hotel. We appreciate your rating and would love to welcome you back on your next visit. Your satisfaction is our top priority, so please feel free to share any specific comments you might have. Thank you.

10/10 Eccellente

Oscar

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Old fashioned Close to river walk
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 1 apr 2024
Oscar, it's wonderful to hear you admired the timeless appeal of The Gunter Hotel and its proximity to local attractions such as the river walk. It's always a delight to be considered as a convenient location for your adventures. We eagerly look forward to your next visit with us.

6/10 Soddisfacente

Roman

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The location is great and there is a cozy bar on the ground floor. Other than that nothing positive. The facility is old and needs renovation. The breakfast we paid an extra 15$ for, only included coffee, juice, fruits, and muffin.
Risposta di Customer Service, il giorno 31 mar 2024
Roman, thank you for sharing your thoughts. It's good to hear you appreciated the location and our unique bar. Regarding the condition of the facility, we constantly strive to enhance its historic charm while providing modern comforts. We take note of your feedback on the breakfast offered and will consider it as we endeavor to enrich our offerings. Your experience is valuable to us and we appreciate your feedback.

10/10 Eccellente

toni

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was great stay!
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 29 mar 2024
Toni, it's wonderful to hear you enjoyed your stay at The Gunter Hotel! We pride ourselves on creating memorable experiences for our guests. We hope to welcome you back soon for another great stay.

10/10 Eccellente

Marcus

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great experience
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 28 mar 2024
Marcus, we're thrilled to hear about your positive experience at The Gunter Hotel. It's our aim to ensure that every guest has a top-notch time with us. We appreciate the concise feedback and hope to welcome you back in the future.

10/10 Eccellente

Christopher

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 29 mar 2024
Christopher, thank you for your five-star Expedia Review of The Gunter Hotel. We're delighted to know you had an excellent experience. We look forward to your next visit.

10/10 Eccellente

Steven

Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 16 apr 2024
Steven, thank you for staying at The Gunter Hotel and providing us with such a splendid rating. We're thrilled that you had a delightful stay with us and we hope to welcome you back in the future.

10/10 Eccellente

Mark

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I loved that you kept the older heritage of the hotel but was still maintained very well. Staff was very helpful and courteous. Would be glad to stay there again.
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 25 mar 2024
Mark, thank you for sharing your appreciation for The Gunter Hotel's well-preserved heritage and excellent maintenance standards. It's delightful to know our team members' friendly and helpful service met your expectations. Knowing you'd gladly stay with us again is high praise indeed. We look forward to your next visit.

6/10 Soddisfacente

Sherran

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 24 mar 2024
Thank you for taking the time to submit this feedback, Sherran.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

8/10 Buono

Gabe

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great stay
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 20 mar 2024
Gabe, it's wonderful to know you had a great stay at The Gunter Hotel. The team appreciates your positive words and is looking forward to welcoming you back for another amazing experience.

6/10 Soddisfacente

jason

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
My room smelled so bad of cigarettes that I could barely stay in there.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 16 mar 2024
Jason, we regret to hear about the issues you experienced with your room odor during your stay. At The Gunter Hotel, we strive to provide a clean and smoking-free environment for all our guests. Your feedback is valuable and will be shared with our team members to make necessary adjustments for future guests. We would like to have another opportunity to provide you with a more satisfactory experience.

10/10 Eccellente

Ronnie

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
Pleasant
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 14 mar 2024
Ronnie, it's great to hear that you had a pleasant stay at The Gunter Hotel. Our aim is to provide an enjoyable experience and it seems we hit the mark for you. We look forward to your next visit.

10/10 Eccellente

Israel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and the restaurant was amazing.
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 14 mar 2024
Israel, it's heartening to learn that you enjoyed the prime location and exceptional dining experience at The Gunter Hotel. We continually strive to provide our guests with memorable experiences. We look forward to welcoming you back in the future.

2/10 Terribile

Jetton

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very old property room or restroom wasn’t cleaned JUST NASTY
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 11 mar 2024
Jetton, it's disappointing to read your recent experience at our property. We take cleanliness seriously and regret we were unable to meet your expectations. We appreciate your feedback as it helps us to ensure standards are maintained. We invite you to visit again in the future for an improved experience.

10/10 Eccellente

Jeffrey

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 10 mar 2024
Jeffrey, thank you for your wonderful feedback regarding your stay at The Gunter Hotel. We are thrilled you found our establishment enjoyable. Your kind words are truly appreciated and we hope to see you again soon.

10/10 Eccellente

Gricelda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very friendly parking representatives conveniently located for our concert friendly staff from our check in to our breakfast time and throughout our checkout—I will definitely stay there again.
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 1 mar 2024
Gricelda, it's wonderful to hear you had a delightful experience at The Gunter Hotel. We're elated you appreciated our convenient location, the warm hospitality of our team members, and our breakfast service. Thank you for your kind words and we eagerly await your next visit.

6/10 Soddisfacente

Patricia

Mi è piaciuto: Personale e servizio
Soggiorno di 3 notti a febbraio 2024
Risposta di Customer Service, il giorno 29 feb 2024
We appreciate the feedback, Patricia.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

4/10 Scarso

Rebecca

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Extremely dated. Smells like mildew. Peeling paint and OLD wallpaper. I can appreciate the character of an old historic hotel, but this needs a serious renovation.
Soggiorno di 3 notti a febbraio 2024
Risposta di Customer Service, il giorno 27 feb 2024
Rebecca, it's regrettable to hear your experience wasn't up to expectations. We are aware that our uniquely historic property may not cater to everyone's tastes. The comments regarding the scent and the décor have been noted, as we're always looking for ways to improve. We hope for an opportunity to exceed your expectations in the future.

10/10 Eccellente

lio

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 26 feb 2024
Lio, it's wonderful you appreciated the location of The Gunter Hotel. We aim to provide a convenient experience for our guests, and it sounds like we delivered for you. We're looking forward to welcoming you back.

4/10 Scarso

Mark, Seguin

Mi è piaciuto: Pulizia e personale e servizio
Everything would have been fine if our room had not had a loud motor sound constantly. We thought it was the heat/a/c unit but with that turned off, it still continued---all night, until we left.
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 26 feb 2024
Mark, we regret to hear about the consistent noise issue during your stay. Our dedicated team strives to ensure all guests experience a serene and comfortable environment and we apologize that this was not the case. We encourage guests to reach out to our team during their stay so we may attempt to resolve any issues promptly. We hope you will consider giving us another opportunity. We're committed to improving your experience.

10/10 Eccellente

Janeth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excelente muy recomendable
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 26 feb 2024
Janeth, gracias por los comentarios positivos. Es fantástico saber que tuvo una excelente experiencia en The Gunter Hotel. Estamos absolutamente encantados con su recomendación. ¡Esperamos darle la bienvenida nuevamente en el futuro!

10/10 Eccellente

Justin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place!!! We loved it!
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 26 feb 2024
Justin, your enthusiasm for The Gunter Hotel is appreciated! Lovely to hear you embraced your stay with us. We hope to have the pleasure of welcoming you back in the near future.

2/10 Terribile

Robert

Mi è piaciuto: Condizioni e dotazioni della struttura
Across street from Majestic Theatre
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 25 feb 2024
Robert, your feedback is appreciated but seems to lack specific detail. It's unclear if you had any pressing issues during your stay. We always encourage our guests to provide as much information as possible so we can better understand potential areas of concern.

8/10 Buono

Brenda

Viaggio di gruppo, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was well kept and the rooms were clean and spacious (at least the one we were in). It's in walking distance to many major attractions, including the Riverwalk, which is where we spent most of our evening. Across from the Mystic Theater, so if you're gonna go to a show - this would be the place to stay! Breakfast in the restaurant was a little slow, but it was tasty. Easy check in and check out. Valet parking was expensive ($50), but I hate parking, so it was worth it.
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 23 feb 2024
Brenda, we're thrilled to hear about your positive experience at The Gunter Hotel. While you gave us a hint of a delay during breakfast, we assure you the team is consistently evaluating service pace for our restaurant. Our prime location is indeed an advantage for guests who enjoy exploring nearby attractions. We hope the overall experience, along with the convenience of our valet service, compensated for the cost. Thank you for recommending us for others planning to catch a show at the Mystic Theater, we're looking forward to welcoming you back soon!