Thank you for your kind review and feedback. We truly appreciate your valuable input. Your satisfaction is our top priority, and we're glad to hear that you enjoyed your experience with us. We look forward to welcoming you back soon for another great stay!

Agradecemos sinceramente tu valoración positiva. Estamos muy contentos de saber que tu experiencia fue agradable con nosotros. ¡Esperamos verte nuevamente pronto para otra estancia maravillosa!

We're delighted that you found our staff to be very friendly and helpful. It's always our goal to ensure a positive and accommodating experience for our guests. Thank you for acknowledging our team's efforts. We look forward to welcoming you back on your next visit!

Agradecemos sinceramente tu elogio. Nos alegra saber que experimentaste una excelente atención de todo nuestro personal y disfrutaste de nuestro desayuno completo con la amabilidad perfecta de nuestros servidores. Tu satisfacción es nuestra mayor recompensa. Esperamos verte pronto de nuevo. ¡Gracias por tu elegirnos!

Thank you for your kind words! We're thrilled to hear you had the best experience with our staff . Your positive feedback brightens our day! We can't wait to welcome you back for another wonderful stay. Thank you for choosing our hotel!

"We appreciate your positive feedback! Delighted to hear you enjoyed the very nice staff and our perfect location near restaurants, shopping, and public transportation. The wonderful view from your room is fantastic! We'll take note of your comments about the shower for future improvements. We're thrilled you had a very nice stay overall and hope to welcome you back soon!

gradecemos tu comentario. Lamentamos que las habitaciones no hayan cumplido tus expectativas en cuanto al tamaño. Para mayor claridad, los metros cuadrados de nuestras habitaciones están publicados y son accesibles de forma pública, permitiendo a los huéspedes tomar decisiones informadas al hacer sus reservas. Valoramos tus comentarios y esperamos que, a pesar de este inconveniente, hayas disfrutado de otros aspectos de tu estancia. ¡Esperamos recibirte nuevamente en el futuro!

We appreciate your positive feedback! Delighted to hear you enjoyed our hotel's proximity to everything in Bariloche, along with the friendly and helpful staff. Thank you for recommending staying on the lake side; indeed, the rooms offer a little extra comfort and breathtaking views. We hope to welcome you back soon for another enjoyable stay!

Dear Rodrigo,We are very sorry to hear that you are not satisfied with the service. Many children have stayed and will stay in our hotel. The inconvenience in your case is that you booked a double room for 3 people. By regulation, we are obliged to use a triple room in this case. I recommend that, the next time you book, you include your child in the searchengine. This way, you will be shown the rooms/hotels suitable for your search.I wish you a great day!