Hello citizen Tatiana, I'm sorry to see that your most recent stay with us was short of spectacular. We strive to provide an exceptional experience for all of our guests. If there are any details about your stay that you would like to share, we are more than happy to hear them in an effort to improve. Safe Travels!

Hello citizen Lisa, We are happy to see you enjoyed the quirky layouts we have to offer as well as your stay overall. We hope to see you again the next time you visit San Francisco! Safe travels until then.

Hello citizen Rustin, Thank you so much for taking the time to detail your recent stay with us at citizenM San Francisco. It is very pleasing to see that you enjoyed the hotel design, location and friendly staff. As for the imagery you described, please rest assured that imagery of this sort is not what we promote as a brand. I would like to express our gratitude for pointing this out as we were able to discover that our art work was, in fact, vandalized. We are currently working on a solution to have the described vandalism removed from our art work. We hope to see you again in San Francisco and would like to thank you once again for assisting us in keeping our property clean and beautiful for all to enjoy! Cheers!