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Recensioni per Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel

3.5 out of 5
Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel
1221 Chess Dr, Foster City, CA

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 501 su 1002 recensioni" "
Valutazione di 8 - Buono. 288 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 106 su 1002 recensioni" "
Valutazione di 4 - Scarso. 56 su 1002 recensioni" "
Valutazione di 2 - Terribile. 51 su 1002 recensioni" "

8,8/10

Pulizia

8,6/10

Personale e servizio

8,2/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Ottima posizione vicina all’aeroporto se si è in partenza per un otr e non si deve visitare San Francisco. Struttura complessivamente ben tenuta e moderna, camere non molto spaziose, pulizia ok. Nota negativa, abbiamo soggiornato in 3 con colazione compresa ma con sorpresa al check in abbiamo scoperto che la colazione era compresa solo per 2 persone
Soggiorno di 1 notte a luglio 2019

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Vicino alla Freeway e alla Silicon Valley.
Completo di tutti i comfort. Stanza comoda e ben arredata, un po' ostico il rubinetto per la doccia. Colazione completa di ogni cosa!
Soggiorno di 1 notte a settembre 2018

8/10 Buono

David, Foster City

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Foster City is a great area. Safe, quiet, nice people. I like this hotel because there is a bar/restaurant that has decent food. It’s nice to be able to grab a drink and not have to drive.
Soggiorno di 1 notte a marzo 2024
Risposta di Management, il giorno 24 apr 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,

10/10 Eccellente

Cidonia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like the nightclub that they have on Saturday nights.
Soggiorno di 1 notte ad aprile 2024
Risposta di Management, il giorno 22 apr 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

10/10 Eccellente

Josue

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was great
Soggiorno di 1 notte ad aprile 2024
Risposta di Management, il giorno 15 apr 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

8/10 Buono

Angelo

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di Management, il giorno 15 apr 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

2/10 Terribile

Tom

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
No hot water
Soggiorno di 1 notte ad aprile 2024
Risposta di Management, il giorno 15 apr 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

6/10 Soddisfacente

Michelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel is a little pricey. It’s nice that there’s free parking.
Soggiorno di 2 notti ad aprile 2024
Risposta di Management, il giorno 15 apr 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

2/10 Terribile

?

Soggiorno di 3 notti a marzo 2024
Risposta di Management, il giorno 8 apr 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

8/10 Buono

Kieko

Soggiorno di 1 notte a marzo 2024
Risposta di Management, il giorno 3 apr 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

6/10 Soddisfacente

ANJULI

Viaggio di gruppo
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi
The positives about this hotel are that there is free parking, close to the freeway and shopping and restaurants and there is a bar/lounge in the hotel. Had a great time there. This was my first and last time staying here though. The walls are thin and can here the room above us. The cleaning crew were very loud and the guests in the morning. The shower head was too low and the pressure too hard. Too expensive to stay here. Will be staying in another hotel.
Soggiorno di 1 notte a marzo 2024
Risposta di Management, il giorno 19 mar 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Management, il giorno 19 mar 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

8/10 Buono

Prachi Prasad

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
The hotel is goid
Soggiorno di 5 notti a marzo 2024
Risposta di Management, il giorno 19 mar 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

10/10 Eccellente

Tatiana, San Mateo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything okay
Soggiorno di 2 notti a marzo 2024
Risposta di Management, il giorno 12 mar 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

10/10 Eccellente

Sonya

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was amazing and the staff went above and beyond.
Soggiorno di 2 notti a marzo 2024
Risposta di Management, il giorno 4 mar 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

10/10 Eccellente

Paul, Renton

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel location in very convenient and close by shopping and restaurants. Room is clean.
Soggiorno di 3 notti a febbraio 2024
Risposta di Management, il giorno 4 mar 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

10/10 Eccellente

Joseph, Villa Park

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Management, il giorno 4 mar 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

2/10 Terribile

gregorio

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Christina R, il giorno 9 mar 2024
Thank you for staying with us, but I am saddened to hear that we did not meet expectations. We always strive to provide each guest with a great stay. We hope you will return to the property and give us a chance to show you we can provide the service you were looking for

10/10 Eccellente

Gideon, Caesarea

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Large rooms, convenient location close to the airport to main roads and yet quiet
Soggiorno di 1 notte a febbraio 2024
Risposta di Management, il giorno 23 feb 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

8/10 Buono

Steven

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staffs. Easy parking
Soggiorno di 3 notti a febbraio 2024
Risposta di Management, il giorno 23 feb 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

10/10 Eccellente

Byron, San Jose

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We try every year to come to celebrate our wedding anniversary, when we got married 7 years ago we reserved one of the two private rooms at the Clubhouse Bistro. The DJ plays great music, great atmosphere and good people
Soggiorno di 1 notte a febbraio 2024
Risposta di Management, il giorno 13 feb 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Congratulations on your 7 yrs anniversary. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

10/10 Eccellente

Kristian

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2024
Risposta di Management, il giorno 5 feb 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

10/10 Eccellente

Quecca

Soggiorno di 1 notte a gennaio 2024
Risposta di Christina R - Front Office Manager, il giorno 25 mar 2024
Thank you very much for that outstanding review! I am so pleased to know that you enjoyed your stay here with us so much that you were motivated to post a review. I know that the team will love to hear that they are meeting expectations for our Guests, and I will be sure to share your comments.

6/10 Soddisfacente

TAKUSHI

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The hotel is located beside the free way and it was noisy at night.
Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 29 gen 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

8/10 Buono

Phillip

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 23 gen 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

10/10 Eccellente

Gene

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 22 gen 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

8/10 Buono

Cipriano

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 22 gen 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

6/10 Soddisfacente

Ashnita

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
I was a little disappointed I didn't get all the rooms on the same floor as I mentioned it when I called. I had 3 rooms with my family.
Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 15 gen 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

2/10 Terribile

Abigail

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Privacy issues
I had a horrible experience staying at this hotel. At 4am, staff entered my room without knocking. Thankfully I had the latch on. The person entering the room had asked if I had called guest services which I had not. Staff entered my room again around 10:30am without knocking again. This time I had forgot to put the latch. Staff gave the excuse it was housekeeping but why is housekeeping entering my room without knocking and I have the do not disturb sign hanging on the knob. Checkout wasn’t until 12 noon so that also didn’t make any sense. I spoke with the manager and she comped me for 2 people to eat brunch and gave us a late checkout at 2pm.
Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 15 gen 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

2/10 Terribile

Edward

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Not what I expected
Was horrible. Toilet overflowed and was but compensated for for my stay.
Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 15 gen 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

4/10 Scarso

Mariane

Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 22 gen 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

4/10 Scarso

stacey

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The check in person closed the door when i walked to the counter without acknowledging my presence. Eventually came out, took my information and then tood me a needed to come back in an hour. I asked if she could call or text when the room is ready. She said, "we dont do thta".
Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 15 gen 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

10/10 Eccellente

Josue

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 22 gen 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

10/10 Eccellente

Samuel R

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location
Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 22 gen 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hot water issue
Hot water was not working. Had the shower on heat for over 9 minutes before it finally started to warm up. Parts of the carpet floor were wet . Notified guest services, they offered another room, which we took. Wet carpet problem was solved but unfortunately, the hot water was still a minor problem due to inpatient kids. Other than that, very nice hotel, friendly staff, aesthetically pleasing
Soggiorno di 2 notti a dicembre 2023
Risposta di Management, il giorno 5 feb 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

10/10 Eccellente

Beverly

Mi è piaciuto: Condizioni e dotazioni della struttura
Superb customer service
Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 22 gen 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

10/10 Eccellente

Rosa

Viaggio di gruppo
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 22 gen 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

6/10 Soddisfacente

Alexis

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Suite didn’t come with kitchenette as advertised. No ice bucket in the room and ice machine wasn’t working on two floors. Pretty expensive stay with limited amenities.
Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 28 dic 2023
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

10/10 Eccellente

Yibei

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 29 dic 2023
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,

10/10 Eccellente

Lual

Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 28 dic 2023
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

10/10 Eccellente

Marcy

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a dicembre 2023
Risposta di Management, il giorno 28 dic 2023
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

4/10 Scarso

Julio

Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 22 gen 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

6/10 Soddisfacente

Jesse

Viaggio di gruppo
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 28 dic 2023
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

6/10 Soddisfacente

Viliami

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 19 dic 2023
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

10/10 Eccellente

JRNERI

Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 22 gen 2024
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

2/10 Terribile

Jennifer, Mountain House

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
I reserve a king standard bedroom and got a queen. Bathroom tub is not clean some black mold forming in the tub
Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 18 dic 2023
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

10/10 Eccellente

Evan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Management, il giorno 18 dic 2023
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

10/10 Eccellente

Ofa

Soggiorno di 1 notte a novembre 2023
Risposta di Management, il giorno 13 dic 2023
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

10/10 Eccellente

Marty

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 12 dic 2023
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management

4/10 Scarso

Adriana

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Arreglar las alarmas de humo no dejaron dormir
Risposta di Management, il giorno 11 dic 2023
Dear Valued Customer,Thank you for taking the time to tell us about your experience at Crowne Plaza FOSTER CITY-SAN MATEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Hotel - Foster City.Thank you,Management