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Recensioni per Fairmont San Francisco

5 out of 5
Fairmont San Francisco
950 Mason Street Atop Nob Hill, San Francisco, CA

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 641 su 1007 recensioni" "
Valutazione di 8 - Buono. 163 su 1007 recensioni" "
Valutazione di 6 - Soddisfacente. 101 su 1007 recensioni" "
Valutazione di 4 - Scarso. 61 su 1007 recensioni" "
Valutazione di 2 - Terribile. 41 su 1007 recensioni" "

9,2/10

Pulizia

8,8/10

Personale e servizio

8,2/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

8/10 Buono

Marco, Milano

Viaggio di coppia
Mi è piaciuto: Pulizia
Hotel storico in posizione centralissima. Peccato un giorno si siano “dimenticati” di rifare la camera.
Soggiorno di 3 notti a dicembre 2021
Risposta di Fairmont San Francisco , il giorno 22 gen 2022
Caro ospite, Grazie mille per aver dedicato del tempo a scrivere una recensione sul tuo soggiorno con noi al Fairmont San Francisco. Feedback come il tuo ci aiutano davvero a migliorare il livello di servizio che offriamo ai nostri ospiti. Speriamo che ci darai un'altra opportunità in futuro per darti il benvenuto di nuovo. Cordiali saluti,

10/10 Eccellente

Elizabeth

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The service was impeccable!
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Manhar

Mi è piaciuto: Condizioni e dotazioni della struttura
awesomness
Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Christopher

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Fairmont Hotel Team, il giorno 9 mag 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

Wayland

Viaggio di coppia
Beautiful old hotel. Friendly, helpful staff! Only place we stay in SF!
Soggiorno di 4 notti ad aprile 2024
Risposta di Fairmont Hotel Team, il giorno 3 mag 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

MARK

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Lucas, il giorno 28 apr 2024
Hello Mark,Thank you for taking your time to leave us a review. We are happy to hear that you enjoyed your stay with us! Please visit us again!Lucas YehFront Office Manager

4/10 Scarso

Sheeba

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The stay was definitely below expectations for a five star hotel
Soggiorno di 1 notte ad aprile 2024
Risposta di Fairmont Hotel Team, il giorno 3 mag 2024
Thank you for taking the time to tell us about your experience at the Fairmont San Francisco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Fairmont, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

Steven

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024
Risposta di Lucas, il giorno 28 apr 2024
Hello Steven,Thank you for taking your time to leave us a review. We are happy to hear that you enjoyed your stay with us! Please visit us again!Lucas YehFront Office Manager

10/10 Eccellente

William

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Lucas, il giorno 28 apr 2024
Hello Mark,Thank you for taking your time to leave us a review. We are happy to hear that you enjoyed your stay with us! Please visit us again!Lucas YehFront Office Manager

10/10 Eccellente

Julie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Lucas, il giorno 20 apr 2024
Hello Julie,Thank you so much for leaving us a review! Thank you for staying with us, and we hope to see you again soon.Best,Lucas YehFront Office Manager

8/10 Buono

Lisa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great property but understaffed. Doesn't meet 5 start requirements like 24 hour room service or the little things that make a 5 star stay different. Would recommend just measure expectations--gorgeous restaurant and AMAZING nail salon!
Soggiorno di 3 notti ad aprile 2024
Risposta di Lucas, il giorno 20 apr 2024
Hello Lisa,Thank you so much for leaving us a review! We are very happy to hear that you our company as much as we enjoyed yours. We hope to see you again in the near future.Best,Lucas YehFront Office Manager

10/10 Eccellente

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
I could get used to this!!! Excellent service all around (only minus was a waaaay well-done burger ordered medium. Tonga Room was awesome.
Soggiorno di 1 notte ad aprile 2024
Risposta di Lucas, il giorno 20 apr 2024
Hello Michael,Thank you so much for leaving us a review! Thank you for staying with us, and we are glad to hear that you enjoyed your stay as much as we enjoyed your company! Thank you again, and we hope to see you again in the near future.Best,Lucas YehFront Office Manager

10/10 Eccellente

Matthew

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
One of the best stays of my life. Elegant but comfortable. Everyone that works here knows what they're doing, and their mission is to make your time the best it can be.
Soggiorno di 2 notti ad aprile 2024
Risposta di Lucas, il giorno 20 apr 2024
Hello Matthew,Thank you so much for leaving us a review! Thank you for staying with us, and we are glad to hear that you enjoyed your stay as much as we enjoyed your company! Thank you again, and we hope to see you again in the near future.Best,Lucas YehFront Office Manager

2/10 Terribile

Kimberly, San Mateo

Soggiorno di 1 notte ad aprile 2024
Risposta di Fairmont Hotel Team, il giorno 9 mag 2024
Thank you for taking the time to tell us about your experience at the Fairmont San Francisco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Fairmont, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

Ezequiel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful property, great staff
Soggiorno di 1 notte ad aprile 2024
Risposta di Fairmont Hotel Team, il giorno 8 apr 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

8/10 Buono

Mariana

Mi è piaciuto: Pulizia, personale e servizio, servizi
Creo que es un poco vieja y habria que renovar ciertas ventanas y algunos baños. Es un poco ruidoso. Por lo demas muy buen servicio, muy comodas camas y muy buen rumbo, tambien muy bonito hotel.
Soggiorno di 1 notte ad aprile 2024
Risposta di Fairmont Hotel Team, il giorno 8 apr 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

EILEEN

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s an older hotel but very iconic also is well kept.
Soggiorno di 2 notti ad aprile 2024
Risposta di Lucas, il giorno 6 apr 2024
Dear Eileen, We are delighted to hear that our staff's exceptional customer service turned your experience around. We strive to ensure all our guests feel valued and well taken care of. Thank you for sharing your feedback. Best regards, Lucas YehFront Office Manager

6/10 Soddisfacente

Dena

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
It’s a nice old hotel. It needs a better lounge/bar area because it only has the Tongo (looks like pirate of the Carribean) or a bar in the area that they serve breakfast. For such an old iconic hotel I would think it would have better amenities.
Soggiorno di 3 notti a marzo 2024
Risposta di Lucas, il giorno 6 apr 2024
Dear Dena, We are delighted to hear that our staff's exceptional customer service turned your experience around. We strive to ensure all our guests feel valued and well taken care of, and I will speak with our hotel to see how we are able to add more amenities for our hotel. Thank you for sharing your feedback. Best regards, Lucas YehFront Office Manager

10/10 Eccellente

Andrea

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fabulous! My second best hotel stay ever! This hotel is a joy. The staff (front desk, concierge, dining, doorman) were thoughtful, attentive, and kind. The beds were comfortable and had high quality sheets. Shower pressure excellent. The outdoor garden and bee area are both stunning. But even better, the Tonga Room in the basement is a blast. The location is perfect with a beautiful park with a kids’ area is a stones through away. The historic Grace church is a two minute walk. Everything about this hotel is perfect and we will be back!
Soggiorno di 3 notti a marzo 2024
Risposta di Fairmont Hotel Team, il giorno 31 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

ANDRES

Gran ubicación. Buen hotel con agradable desayuno!
Soggiorno di 7 notti a marzo 2024
Risposta di Fairmont Hotel Team, il giorno 31 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

Tiffany

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I recently had the pleasure of staying at this beautiful property and overall, my experience was great. From the moment I arrived, I was greeted by friendly and helpful staff. Despite a minor hiccups with the room not being feather-free initially, no slippers or robes, the issues were swiftly addressed upon request, demonstrating the attentiveness of the staff. While the furnishings could benefit from a refresh, they didn't detract significantly from the overall charm of the property. Additionally, although the in-room espresso maker was a nice touch, I found the serving size to be on the smaller side, even when set for a larger cup. However, this was easily remedied by running multiple cups. One highlight of the property was the art studio and historical pictures adorning the hallways, adding a delightful touch to the ambiance. Overall, I would highly recommend this property for its beauty, friendly staff, and attention to guest needs, despite minor areas for improvement.
Soggiorno di 3 notti a marzo 2024
Risposta di Lucas, il giorno 29 mar 2024
Hello Tiffany!Thank you so much for staying with us at Fairmont San Francisco. I am happy to hear that you enjoyed our company as much as we enjoyed yours!Thank you again, and I hope to see you back soon.Lucas YehFront Office Manager

10/10 Eccellente

William

Soggiorno di 3 notti a marzo 2024
Risposta di Fairmont Hotel Team, il giorno 30 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

Richard, Brookline

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Always love the old school tradition of this hotel. Just a classic, and never disappoints. Location is a bit of an oasis close to the action, but not in it.
Soggiorno di 2 notti a marzo 2024
Risposta di Fairmont Hotel Team, il giorno 28 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

William

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Fairmont Hotel Team, il giorno 28 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

Peter

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Fairmont Hotel Team, il giorno 28 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

BEI WEN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Fairmont Hotel Team, il giorno 28 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

Debbie, Livermore

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This historic hotel is still beautiful! We were promptly greeted by valet and sent inside to check in, which was quick and friendly. Were given our room even though we were early. The lobby is grand and spacious. Ceilings are high throughout the hotel. Our standard room was small but comfortable and well kept. Comfortable bed! A great place for a weekend getaway.
Soggiorno di 1 notte a marzo 2024
Risposta di Fairmont Hotel Team, il giorno 28 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

Elizabeth, Oakdale

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Fairmont Hotel Team, il giorno 23 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

christopher

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very historic, beautiful, friendly staff, walkable area.
Soggiorno di 4 notti a marzo 2024
Risposta di Fairmont Hotel Team, il giorno 22 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

Nicholas

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The nicest hotel I’ve been to. Just know that parking is $80! All worth the experience though!
Soggiorno di 1 notte a marzo 2024
Risposta di Fairmont Hotel Team, il giorno 22 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

Gemini

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This is an absolutely spectacular hotel, with great views and great service. Looking forward to visiting again soon.
Soggiorno di 5 notti a marzo 2024
Risposta di Fairmont Hotel Team, il giorno 22 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

Zackery

Soggiorno di 1 notte a marzo 2024
Risposta di Lucas, il giorno 6 apr 2024
Dear Zackery, We are delighted to hear that our staff's exceptional customer service turned your experience around. We strive to ensure all our guests feel valued and well taken care of. Thank you for sharing your feedback. Best regards, Lucas YehFront Office Manager

10/10 Eccellente

Kristin, MERRICK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di Fairmont Hotel Team, il giorno 17 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

Rachel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We stayed in the golden gate suite, which had the most gorgeous view. My rating is primarily because the room and view was stunning! For a 5 star hotel, the service was a little slow at times (room being ready, requests for extra glasses for the room took over 1.5 hours, car took 25 mins to be brought to the front). We still felt it was worth it for the magnificent views!
Soggiorno di 1 notte a marzo 2024
Risposta di Lucas Yeh, il giorno 12 mar 2024
Hello Rachel,Thank you so much taking time out of your day to write us a review! I am happy to hear that you enjoyed your stay with us along with all the amenities we had to offer.We hope to see you again soon, but until then please have a wonderful day!Lucas YehFront Office Manager

10/10 Eccellente

paul h

Viaggio di coppia
Mi è piaciuto: Servizi
This is the best / feel really comfortable and glad we chose this hotel
Soggiorno di 1 notte a marzo 2024
Risposta di Lucas, il giorno 9 mar 2024
Hello Paul,Thank you so much for taking the time to write us a review! I am happy to hear that you enjoyed your stay with us and all the amenities that we had to offer. Do have a wonderful weekend, and I look forward to seeing you again in the near future!Lucas YehFront Office Manager

10/10 Eccellente

A Terrence

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Beautiful accommodations. Nice staff. Very pretty food presentation and good taste.
Soggiorno di 1 notte a marzo 2024
Risposta di Fairmont Hotel Team, il giorno 9 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

Alexandra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Fairmont Hotel Team, il giorno 9 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

Elizabeth

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Fairmont up on the top of Nob Hill is a gracious place to stay. They offer in-room dining, a charming restaurant and bar, and there are dozens of great restaurants just a short walk away. I would stay there again in a heartbeat.
Soggiorno di 2 notti a marzo 2024
Risposta di Fairmont Hotel Team, il giorno 8 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

Ali

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
عال العال شي يجنن
Soggiorno di 1 notte a marzo 2024
Risposta di Fairmont Hotel Team, il giorno 2 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

Nate

Soggiorno di 1 notte a febbraio 2024
Risposta di Fairmont Hotel Team, il giorno 22 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

Todd

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect stay!
Soggiorno di 1 notte a febbraio 2024
Risposta di Fairmont Hotel Team, il giorno 2 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

8/10 Buono

HOLLY

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful grand hotel maintained perfectly! Tom the concierge was superb. Missed a traditional bar at the hotel…only open for coffee in the mornings. Tonga room bar only open wed-Saturday and hotel guests not given priority. Hotel needs to move past the “if you touch the mini bar model”, we were bothered twice with “mini bar queries”. And again at check out, charges were promptly removed but too much obsession for a hotel at this level!
Soggiorno di 2 notti a febbraio 2024
Risposta di Fairmont Hotel Team, il giorno 2 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

anna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Fairmont Hotel Team, il giorno 2 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

6/10 Soddisfacente

Karen

Viaggio di gruppo
Mi è piaciuto: Servizi
Pillows were so uncomfortable, tub was dirty, room service was not very detailed. Check in process was disorganized. Nobody offered to take our luggage to our room.
Soggiorno di 2 notti a dicembre 2023
Risposta di Fairmont Hotel Team, il giorno 2 mar 2024
Thank you for taking the time to tell us about your experience at the Fairmont San Francisco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Fairmont, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Fairmont San Francisco Team

8/10 Buono

Darrell

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Everything is walkable
Soggiorno di 3 notti a dicembre 2023
Risposta di Fairmont Hotel Team, il giorno 2 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

David, Jackson

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The Fairmont, no need to say more.
Soggiorno di 3 notti a febbraio 2024
Risposta di Fairmont Hotel Team, il giorno 2 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

isis, miami

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love this hotel
Soggiorno di 1 notte a febbraio 2024
Risposta di Fairmont Hotel Team, il giorno 2 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Eccellente

Brittany

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolutely beautiful!! Wonderful staff
Soggiorno di 1 notte a febbraio 2024
Risposta di Fairmont Hotel Team, il giorno 2 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

6/10 Soddisfacente

Christopher

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a febbraio 2024
Risposta di Fairmont Hotel Team, il giorno 2 mar 2024
Thank you for taking the time to tell us about your experience at the Fairmont San Francisco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Fairmont, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Fairmont San Francisco Team

8/10 Buono

Val

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Gorgeous hotel, lots of history. Food ok, but needs improvements. WiFi issues, I was never able to get it, even I asked for help. Probably we will never stay here again.
Soggiorno di 1 notte a febbraio 2024
Risposta di Fairmont Hotel Team, il giorno 2 mar 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team