Hi there, we're glad you enjoyed our location! Hope to see you again soon.

Hi there, thank you for your review!! Hope to see you again soon!

Thanks for staying with us. We appreciate your feedback!

Thank you for your feedback. We will be addressing your concerns.

Thank you so much! We're thrilled to hear you enjoyed both the location and our customer service. We look forward to welcoming you back for another wonderful stay in the future.

Thank you for your kind words! We're delighted to hear that you had a positive experience with us. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back again soon

Thanks for staying with us. We appreciate your feedback!

Thank you for your positive experience with us. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back again soon!

Thank you for your feedback. We will be addressing your concerns

Tetiana, Thank you for sharing your feedback with us. We appreciate your perspective on the room size and pricing. We're glad to hear that you enjoyed the advantage of our convenient waterfront location. We're always striving to improve, and your insights help us do just that. We hope to have the opportunity to welcome you back in the future.

Thank you for your glowing recommendation Leah-Jo! We're thrilled to hear that you enjoyed your stay with us. If there's anything specific that stood out to you or any highlights you'd like to share, we'd love to hear about them. Your feedback means a lot to us, and we look forward to welcoming you back for another great experience in the future!

I'm truly sorry to hear about the disappointing experience you had during your stay Derek. Your feedback is incredibly valuable, and I assure you that we take it seriously. Providing exceptional customer service is paramount to us, and it's disheartening to hear that this was not reflected during your interaction with our front office team. Additionally, overcharging is unacceptable, and we will investigate this matter thoroughly to ensure it doesn't happen again.Regarding the size of the rooms, we understand that preferences vary, and we strive to provide accurate descriptions and images to manage expectations. We'll certainly take your comments into consideration for future improvements. Please know that we are committed to providing value to our guests, and your feedback helps us identify areas where we can enhance our services. If you would like to discuss your experience further or if there's anything we can do to make it right, please don't hesitate to reach out to us directly. We sincerely apologize for any inconvenience caused and appreciate your candor.

Rick, Thank you for taking the time to share your feedback! We're delighted to hear that you experienced superior customer service during your stay with us. Providing exceptional service is at the core of what we do, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can do to make your next stay even more enjoyable, please let us know. We can't wait to welcome you back for another fantastic experience!

We're thrilled to hear that you had a great experience with our customer service! Providing exceptional service to our guests is always our top priority. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon for another fantastic stay!

Chris, we're delighted to hear that you found our hotel cozy! Creating a warm and comfortable atmosphere for our guests is always a top priority for us. If there's anything specific that made your stay particularly cozy, we'd love to hear about it. Thank you for choosing to stay with us, and we hope to welcome you back soon for another cozy experience!

We appreciate the perfect rating. Thanks for staying with us Paul!

Thank you Juan. We hope to welcome you back soon!

Thank you for bringing this to our attention Keith. We apologize for the inconvenience you experienced with the lighting in your room. Our team strives to ensure that all aspects of our guests' stays are comfortable and enjoyable, including adequate lighting. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

Maxim,Thank you so much for leaving us a rating! We're thrilled to see your positive feedback, and it means a lot to us. If you have any specific highlights or memories from your stay that you'd like to share, we'd love to hear about them! Looking forward to welcoming you back soon for another great experience.

Thank you so much for your review Alsu! We're thrilled to hear that you enjoyed the wonderful view and found our atmosphere quiet and peaceful. Our team takes great pride in creating a space that's not only visually pleasing but also conducive to relaxation and serenity. We look forward to welcoming you back soon!

James, thank you so much for your glowing review! We're thrilled to hear that you enjoyed our breakfast and that our staff, especially Carlos, Janelle, and Luis, made your experience exceptional. We'll be sure to pass on your kind words to them. We look forward to welcoming you back soon!

We appreciate the 10 out of 10 review! We hope to host you again soon!

Thank you for sharing your thoughts on your recent stay! It's great to hear that you found our property conveniently located near the ferry building and enjoyed Perry's as a bar stop. We take pride in our lobby's ambiance and are pleased that you found it enjoyable. While our rooms may be on the cozier side, we strive to maintain them in good condition, including the bathrooms. Your feedback regarding breakfast is noted, and we will certainly look into ways to enhance that aspect of our service. We appreciate your patronage and hope to welcome you back soon for another enjoyable stay.

We appreciate the perfect rating Alison. Thank you for choosing to stay with us, and we hope to welcome you back soon!

We genuinely apologize for the dissatisfaction you experienced with your room. Your feedback is invaluable to us, and we're deeply sorry that the room didn't meet your expectations. We strive to provide exceptional experiences for all our guests, and it's disappointing to learn that we fell short in this instance. Please know that your concerns have been shared with our team, and we're committed to addressing them to prevent similar situations in the future. We value your patronage and hope for the opportunity to make it right during any future stays you may have with us. If there's anything else we can do to assist you, please don't hesitate to reach out.

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that your stay was enjoyable overall and that we could provide you with a comfortable and convenient experience, especially during inclement weather. We're delighted to know that you would choose to stay with us again, and we look forward to welcoming you back in the future. Thank you once again for choosing our hotel, and we can't wait to have you back!

Thank you for staying with us Darcy!

Dionne, Thank you for taking the time to share your thoughts with us! We're delighted to hear that you found both the room and the hotel lobby areas to be very clean. Maintaining a high standard of cleanliness is a top priority for us, and we're pleased to know that our efforts have contributed to a positive experience during your stay.

We appreciate your 10 out of 10 rating. Thanks for staying with us!

Navneet, Thank you for sharing your positive experience with us. We hope to have the pleasure of your visit sometime in the near future!

Daniel, Thank you for taking the time to share your positive experience with us! We are thrilled to hear that your stay was comfortable and pleasurable. Providing a pleasant and enjoyable experience for our guests is our ultimate goal, and we're delighted to know that we achieved that during your visit.

Daniel, We're thrilled to hear that our staff made a positive impact on your stay. We're glad our team could assist you in discovering nearby restaurants and the best bike paths around town. Thanks for staying with us!

Terrific! thank you ever so much for this amazing rating! we are here at your service at all times.

Ryan, Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you found our location convenient, especially being close to the waterfront. Our team takes great pride in providing excellent service, and it's heartening to know that you found them to be very nice.

Jennifer, thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed our nice staff, clean, and trendy industrial room. It's great to know that our location made it easy for you to access the Muni tram. We appreciate your kind words and look forward to welcoming you back in the future!

Thank you for the 5 star rating Anastasia! We hope to see you gain soon.

We appreciate your five star rating Francisco. Hope to see you again soon!

Gracias por tu reseña. Esperamos volver a verlos pronto!

Muchas gracias for su recomendacion Luisa. Esperamos volver a verla en un futuro próximo.

Apologies for not meeting your expectations during your visit. Is there something we could have done to make your stay better?

Yaaaay! terrific rating, thank you ever so much, we wish upon you great days full of, wealth prosperity and health, please consider staying with us on your next visit to our fair city.

We are thrilled you enjoyed your time with us. Come back and visit soon!

Susan, we truly appreciate your detailed review, and we are pleased to hear that our location across from the Bay and our dedicated staff were highlights of your stay. Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. If there's anything specific you would like to discuss further or if you have additional suggestions, please feel free to contact us directly.

Yaaaay terrific rating!Thank you ever so much for choosing to stay with us at our beautiful hotel by the Bay, happy holidays.

Stephan, thank you for taking the time to share your feedback with us. We appreciate your continued patronage and apologize for any inconvenience caused by the survey requests. We understand that your time is valuable. We look forward to welcoming you back and ensuring your future stays are seamless and satisfying.

Thank you for taking the time to share your feedback with us Jason. We truly appreciate your input as it helps us improve the experience for all our guests. Regarding the deposit, we understand that unexpected charges can be frustrating, and we sincerely apologize for any confusion. We appreciate your suggestion to disclose the deposit amount more prominently, and we will certainly take this into consideration to enhance the transparency of our booking process. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future, providing you with an improved and more enjoyable stay.

Terrific rating!Thank you ever so much for choosing to stay with us at our beautiful hotel by the Bay, happy holidays.

Yaaaay terrific rating!Thank you ever so much for choosing to stay with us at our beautiful hotel by the Bay, happy holidays.