Colazione a buffet inclusa, servita tutte le mattine

Recensioni per Sonesta ES Suites San Francisco Airport San Bruno

3 out of 5
Sonesta ES Suites San Francisco Airport San Bruno
1350 Huntington Ave, San Bruno, CA

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 652 su 1000 recensioni" "
Valutazione di 8 - Buono. 251 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 43 su 1000 recensioni" "
Valutazione di 4 - Scarso. 34 su 1000 recensioni" "
Valutazione di 2 - Terribile. 20 su 1000 recensioni" "

9,2/10

Pulizia

9,0/10

Personale e servizio

8,8/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Angela

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastico
Abbiamo preso un appartamento con due camere da letto e ogniuna aveva il bagno. Tutto impeccabile. La cucina fornita di tutto e i bagni (inclusi di shampoo, balsamo, bagnosciuma e asciugacapelli). Colazione piu che sufficiente. Lavatrici e asciugateici gratis e il parcheggio per la macchina gratuito anche quello. Posto tranquillo , non adatto per passeggiare dato che è una zona un puo industriale pero tranquilla. A 20 minuti dal ce tro di san francisco. Ideale per girare la citta. La unica pecca e che non c'era ascensore.
Soggiorno di 3 notti a dicembre 2019

10/10 Eccellente

oscar

Hotel ottimo nel rapporto qualità prezzo. Un pò fuori dal downtown, ma in zona tranquilla. La struttura è dotata di tutti i confort di quel target, e le suites sono grandi, comode pulitissime e moderne - tre stanze tre apparecchi TV.
Soggiorno di 2 notti a settembre 2018

10/10 Eccellente

Jenny

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything about our stay was great!!
Soggiorno di 4 notti a maggio 2024
Risposta di Customer Service, il giorno 20 mag 2024
Jenny, thank you for sharing your wonderful experience at Sonesta ES Suites San Francisco Airport San Bruno! We're thrilled to hear everything about your stay was great. We hope to welcome you back soon!

10/10 Eccellente

Revelina C.

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a wonderful stay at Sonesta ES. The staff was very accommodating to our late arrival. The rooms had everything we needed and breakfast hours were convenient and time saving.
Soggiorno di 2 notti a maggio 2024
Risposta di Customer Service, il giorno 13 mag 2024
Revelina, it is wonderful to hear you had an enjoyable stay at Sonesta ES Suites San Francisco Airport San Bruno. Your positive comments about our accommodating team members and convenient amenities are greatly appreciated. We are glad that our breakfast hours matched your schedule perfectly. We hope to have the opportunity to welcome you back in the future for another delightful experience.

8/10 Buono

Rachel

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 4 notti a maggio 2024
Risposta di Customer Service, il giorno 13 mag 2024
Rachel, thank you for selecting Sonesta ES Suites San Francisco Airport San Bruno. It's wonderful to know that your stay met your expectations, and we look forward to hosting you again in the future. Safe travels until then!

8/10 Buono

Lance

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location near SFO, and next to a BART station for easy mobility into the city.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 8 mag 2024
Lance, it's wonderful to hear about your experience at Sonesta ES Suites San Francisco Airport San Bruno. We're glad the location served you conveniently and you found transport links like the BART station very accessible. We hope to welcome you again in the future.

10/10 Eccellente

Ryan

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had to plan around the breakfast and pool hours a bit so slightly longer breakfast and pools hours would've been nice.
Soggiorno di 7 notti ad aprile 2024
Risposta di Customer Service, il giorno 6 mag 2024
Ryan, it's wonderful to hear that you enjoyed your stay at Sonesta ES Suites San Francisco Airport San Bruno. Your feedback about the breakfast and pool schedule is acknowledged and we will carefully consider your suggestions for possible adjustments in the future. It will be our pleasure to welcome you back for another comfortable stay.

10/10 Eccellente

Peter

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 30 apr 2024
Peter, we appreciate your generous words about Sonesta ES Suites San Francisco Airport San Bruno. It is wonderful to know your stay with us met your expectations. Thank you for sharing your experience and we hope to host you again in the future.

10/10 Eccellente

Ramil

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The free breakfast was the best. The beds were very comfortable.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 29 apr 2024
Ramil, it's splendid to hear that breakfast at Sonesta ES Suites San Francisco Airport San Bruno was an absolute hit and you found the beds to our high standard of comfort. Our aim is to provide an enjoyable and comfortable stay for each guest, and your feedback shows we're hitting the mark. We eagerly await your return for another delightful experience.

6/10 Soddisfacente

Victor

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
We booked a single room and they gave us a two bedrooms suite on the 3rd floor with no elevator. How can you not hold the room when the customer booked weeks in advance? Tough to carry luggage up those narrow stairs. The toilet did not refill after flush. The worst was one of the bedroom window cannot lock and it was facing the corridor exposed to the outside. I always checked when there are windows exposed to the outside for security reasons. The heater was on all night because of bad insulation and on the top floor. This place needs to be updated or get a better maintenance program.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 26 apr 2024
Victor, it's regrettable to hear that your stay didn't align with your expectations. Please know that guest comfort, security, and satisfaction are of the utmost importance to us. Your concerns about room allocation, difficulty experienced with the stairs, and matters in your suite, including the toilet issue and window lock, are taken seriously.Equally, we're conscious of the comments on insulation and ensuring a comfortable ambiance. We'll make sure your feedback is shared with our team for a comprehensive evaluation of our facilities and maintenance routine. Thank you for choosing us and for sharing your experience - we hope for the opportunity to better serve you in the future.

4/10 Scarso

J

Soggiorno di 5 notti ad aprile 2024
Risposta di Customer Service, il giorno 14 mag 2024
J, thank you for taking the time to leave a review. We're sorry that your experience did not meet your expectations. We continuously strive to improve and would appreciate more details about your stay. Please feel free to reach out directly to share any specific feedback.

2/10 Terribile

Nathaniel

Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 12 mag 2024
We appreciate your feedback, Nathaniel.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

8/10 Buono

Ronald

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
The property is currently undergoing renovations. Stayed in the property twice in the last 3 weeks - once in a renovated room, and once in an older room. The updated rooms are fine, no complaints. But in the older room, both toilets in the unit needed to be fixed when we stayed there. Maintenance did respond promptly and the issues were addressed. Also, the fold out couch bed was in pretty bad shape. If traveling back in the area, i would stay here again provided i got one of the renovated rooms.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 21 apr 2024
Ronald, thank you for choosing to stay at Sonesta ES Suites San Francisco Airport San Bruno, and for sharing your experiences. It's heartening to hear that you were satisfied with our updated rooms, and our responsive maintenance team. We have taken note of your feedback regarding the older rooms and are using it as a constructive suggestion for our ongoing renovations. Rest assured, on future visits, we will strive to allocate a renovated room for you. Looking forward to welcoming you back.

10/10 Eccellente

Rodrigo

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The best
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 5 mag 2024
Thanks for the outstanding rating, Rodrigo!We're delighted your time at Sonesta ES Suites San Francisco Airport San Bruno was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

8/10 Buono

Rodrigo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excelente hotel!!
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 17 apr 2024
Rodrigo, thank you for your succinct and positive feedback. We're thrilled to hear that you found Sonesta ES Suites San Francisco Airport San Bruno to be an excellent hotel! We appreciate your support and look forward to welcoming you back soon.

10/10 Eccellente

Mavis

Viaggio con animali domestici, Viaggio con famiglia e bambini piccoli, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The front desk staff are amazing and are very professional., we will most definitely be returning ,
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 16 apr 2024
Mavis, thank you for your stellar remarks about your stay at Sonesta ES Suites San Francisco Airport San Bruno. We're overjoyed to hear that you found our front desk team members to be excellent professionals. Rest assured, your appreciation has been shared with them. Your intention to return is the highest compliment we could hope for, and we eagerly anticipate welcoming you back.

10/10 Eccellente

Mavis

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is well kept and the front desk staff are amazing and very easy to deal with , we will most definitely be returning
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 14 apr 2024
Mavis, thank you for choosing Sonesta ES Suites San Francisco Airport San Bruno. We're thrilled that you appreciated the upkeep of our property and the pleasant experience provided by our front desk team members. Your satisfaction is our top priority, and knowing that you are considering returning is the best compliment we could receive. We're looking forward to welcoming you back in the near future.

6/10 Soddisfacente

chenru

Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 29 apr 2024
Chenru, we appreciate your rating on Expedia. We'd love to hear more details about your recent stay at Sonesta ES Suites San Francisco Airport San Bruno, as we are always striving to improve our guests' experiences. We hope to have the opportunity to better serve you in the future.

4/10 Scarso

Takashi, Ichimiya-machi

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
航空機の遅れから23:30頃チェックインしました。 10分ほどでホテル全体が停電となり、説明もなく朝5時頃まで復旧しませんでした。 ホテルのスタッフからはチェック・イン時や停電中、チェックアウトまで一切説明もなく、謝罪もありませんでした。 航空機の乗継のために1泊しましたが、食事も取れず、朝まで入浴も出来なかったので最悪でした。 唯一、空港までの送迎があったのが救いです。
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 9 apr 2024
タカシ様、ご意見をお寄せいただきありがとうございます。お客様のご滞在中に停電が発生し、ご不便をおかけしたようです。誠に申し訳ございません。情報不足により、不必要なトラブルが発生した可能性があることは承知しております。また、チェックイン、お食事、朝のシャワーの予定に影響があったこともお詫び申し上げます。しかし、空港送迎がご満足いただけたとのこと、嬉しく思います。お客様のご意見は、不測の事態が発生した際のコミュニケーションを改善するために活用させていただきます。今後とも、より良いサービスを提供できるよう努めてまいります。

8/10 Buono

Maureen Peralta

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
It’s a good place to stay close to everything you need, especially for the whole family on a vacation.
Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 7 apr 2024
Maureen Peralta, thank you sharing your experience at Sonesta ES Suites San Francisco Airport San Bruno. We're thrilled you found our proximity beneficial and that our accommodations met your family's needs. We look forward to welcoming you all back soon!

4/10 Scarso

Joan

Mi è piaciuto: Pulizia
I don't know what they use to clean the rooms, but there was a terrible chemical odor present in the two rooms I used. I moved from my first room when I went to take a shower one morning and found a layer of sludge on the bottom of the bathtub. Also, there was a patch covering the arm rest of the sofa that was starting to come off, rather shabby looking! Stayed here in 2019, but never again.
Soggiorno di 14 notti a marzo 2024
Risposta di Customer Service, il giorno 3 apr 2024
Joan, it's disappointing to hear that your stay wasn't as pleasant as we would have hoped. We're sorry to learn about the unsatisfactory smell you detected as well as the maintenance issues in the rooms you occupied. Our team is dedicated to ensuring clean, comfortable spaces for our guests, and we regret not meeting your standards this time. We appreciate your feedback and will take it into consideration for future improvements. We hope there's an opportunity to better serve you in the future, so you can see the improvements we've made.

10/10 Eccellente

Wagner

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything was good
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 3 apr 2024
Wagner, it's fantastic to hear that you enjoyed your stay at Sonesta ES Suites San Francisco Airport San Bruno. We appreciate your valuable feedback and are delighted to learn that everything met your expectations. We hope to welcome you back soon for another excellent experience.

4/10 Scarso

Shawn

Viaggio con animali domestici, Viaggio di coppia
Non mi è piaciuto: Personale e servizio e servizi
Under construction contractors using cones and caution tape to bloke parking in the rear and Had no parking spaces for larger trucks all spots are compact great if your driving something like a Tesla or go cart Say there pet friendly and give you a pet kinda care package but every time I’ve been there they don’t have anything like that for you And if your dog barks at someone it’s quite possible you’ll be thrown out asked to leave My puppy is for month's old still learning and socializing not sure off much and if someone is a threat it’s pretty said the call themselves pet friendly dogs bark do they throw peoples children and babies out because they cry It’s a lot of money to be treated like that ask me to leave no worries did what the ssked But refund my money I was asked to leave before my reservation with Expedia was even completed yet they refused any refund after asking me to leave
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 1 apr 2024
Shawn, we're regret to hear about your recent experience. We understand you had some complications with the parking situation, particularly for larger vehicles. We'd like to note that all our parking spaces are of equal sizes and we do not have compact parking spaces at all. Also, we note your feedback regarding our pet-friendly policies. We strive to create a welcoming environment for all our guests, including the furry ones and we do have small dog treats/packages that we give out to guests who have registered their pets. Unfortunately, it appears you have foregone this process.Regarding your comments on the payment and refund issue, our team have decided not to honor your next reservation following the incident with your pet biting another guest. However, we believe that you have been advised by our manager that you will be refunded. Nevertheless, your feedback is important and will be used towards improving the experiences of our future guests.

10/10 Eccellente

Alona, Sacramento

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Perfect place
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 27 mar 2024
Alona, it's fantastic to hear that you found Sonesta ES Suites San Francisco Airport San Bruno to be the perfect destination. We're thrilled by your positive feedback and can’t wait to welcome you back in the future.

10/10 Eccellente

Meera

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay!
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 24 mar 2024
Meera, thank you for sharing your experience. At Sonesta ES Suites San Francisco Airport San Bruno, we enjoy hearing when our guests have had a fantastic visit. We look forward to the opportunity to serve you again in the future!

10/10 Eccellente

alexandra, mesa

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property is a bit older however it’s kept up very well! the rooms are like little apartments. 2 rooms with a living room and kitchen! we loved that they offered a free shuttle to and from the airport! free breakfast was also a PLUS! over all we were very happy with our stay at Sonesta ES Bruno! We will definitely stay again!
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 22 mar 2024
Alexandra, thank you for choosing Sonesta ES Suites San Francisco Airport San Bruno for your stay and sharing your experience. We're thrilled that you appreciated the unique design of our rooms, designed to feel like a home away from home. The convenience of our complimentary shuttle and breakfast offering is something we will continue to strive for. We can't wait to have you back for another memorable stay!

8/10 Buono

Gisela, Darmstadt

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nähe zum Flughafen . Gut gepflegte Unterkunft .
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 18 mar 2024
Gisela, vielen Dank, dass Sie Ihre Erfahrungen im Sonesta ES Suites San Francisco Airport San Bruno geteilt haben. Es ist schön zu wissen, dass die günstige Lage in der Nähe des Flughafens und die gepflegten Unterkünfte Ihren Reisebedürfnissen entsprachen. Wir freuen uns, Sie in Zukunft wieder bei uns begrüßen zu dürfen.

10/10 Eccellente

Yasmin, denver

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 9 notti a marzo 2024
Risposta di Customer Service, il giorno 19 mar 2024
Yasmin, it's uplifting to see your perfect score! The team at Sonesta ES Suites San Francisco Airport San Bruno sincerely appreciates your feedback. We’re thrilled that you enjoyed your stay and hope to welcome you back on future travels.

8/10 Buono

Sergio

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Safe, clean place
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 18 mar 2024
Sergio, it's wonderful to hear that you found the Sonesta ES Suites San Francisco Airport San Bruno to be safe and pristine. Our team strives to offer peace of mind to our guests, so we're delighted we've achieved this during your stay. We hope to welcome you back in the near future.

4/10 Scarso

Brianna

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
This is not well kept. The first room smelled overwhelmingly of smoke. They sent someone to “spray it”. The second and final room was in the main lobby and the ceilings in public areas are soft with water damage. I had severe reactions to the mold and mildew overnight. Will never come back.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 18 mar 2024
Brianna, we're truly sorry to read about the difficulties you faced. At times, unexpected situations can arise, and it appears your stay with us was impacted by one such instance. The scenario you mentioned with room odor and an environmental condition is uncommon, and our team members are committed to addressing these situations promptly. We regret you experienced discomfort due to this. We appreciate your feedback and will use it to make improvements in our services and facilities.

8/10 Buono

Letiwe

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
It was good location. Could use some cleaner linen and the alarm clock woke us up so maybe housekeeping team could check and reset the alarm clocks from prior guests. Two bath towels had snot on them so not sure f they got cleaned well. Otherwise, great location that’s convenient for dining, shopping at the mall, and freeway access!
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 12 mar 2024
Letiwe, it's wonderful to hear you found the location of Sonesta ES Suites San Francisco Airport San Bruno favorable for dining, shopping, and easy access to the freeway. We're sorry that you encountered some issues with the cleanliness in your room. Please know our team members strive to ensure all rooms meet our high cleanliness standards. We appreciate your suggestion regarding alarm clocks and will be sure to take it into account. Thank you for your feedback.

8/10 Buono

Huaian

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Like: The facility is in a relatively safe and convenient location. The overall service is good although not outstanding. Dislike: It is close to the SF International Airport. The noise of flights is clearly audible although not unbearable (to me). The area for breakfast could be over-crowdy at times.
Soggiorno di 3 notti a febbraio 2024
Risposta di Customer Service, il giorno 4 mar 2024
Huaian, it's pleasing to hear that you found the location of Sonesta ES Suites San Francisco Airport San Bruno safe and appreciated the convenience it offers. We're also glad to learn that overall, you were happy with the service provided. We take note of your points regarding the audible aircraft sound due to our proximity to the airport and the breakfast area getting busy at certain times. We continually strive to enhance our guests' experience, so your feedback is valuable. We aim to exceed expectations during your next visit.

10/10 Eccellente

Michael, Foster City

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 26 feb 2024
Michael, we're thrilled to see your top rating for Sonesta ES Suites San Francisco Airport San Bruno. Our team appreciates your support and looks forward to welcoming you back during your next visit. Best regards!

8/10 Buono

Michael

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Simple lobby but huge suite. Room was clean and comfortable. Convenient access to the BART. Staff was friendly.
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 15 feb 2024
Michael, we're thrilled to hear that you found your suite at Sonesta ES Suites San Francisco Airport San Bruno spacious and comfortable. It's reassuring to learn that you found the location convenient with easy access to the BART. It's also heartwarming to know that our team members greeted you with friendliness. We hope to welcome you back soon.

10/10 Eccellente

TZVETAN

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
One of the best two bedroom hotel rooms I’ve stayed in. Two bathrooms was a bonus. Great set up
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 6 feb 2024
Tzvetan, it sounds like the Sonesta ES Suites San Francisco Airport San Bruno delivered an exceptional stay for you with our spacious two-bedroom suites and bonus twin restrooms. We're thrilled that they made your experience memorable. We look forward to welcoming you back for another excellent stay.

10/10 Eccellente

Yvonne

Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 20 mar 2024
Yvonne, thank you for choosing to stay at Sonesta ES Suites San Francisco Airport San Bruno. Your top score is a testament to the hospitality and service our team members strive for. We're grateful for your support and look forward to welcoming you back in the future.

6/10 Soddisfacente

SUNG HO

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
슈퍼마켓과 쇼핑몰 근접. 조식은 아쉬움
객실은 깨끗했습니다. 슈퍼마켓이 인근에 있고 객실내 조리가능한 작은 키친이 있어서 간단한 취사가 편리합니다. 조식은 기대에 못 미쳤습니다.
Soggiorno di 2 notti a gennaio 2024

10/10 Eccellente

Gonzalo

Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 14 gen 2024
Thanks for the perfect rating, Gonzalo!We're pleased to hear that you have fully enjoyed your stay at Sonesta ES Suites San Francisco Airport San Bruno, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 Eccellente

Dave, Redding

Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 25 gen 2024
Thanks, Dave! It's outstanding your time at Sonesta ES Suites San Francisco Airport San Bruno was fantastic. We can't wait until your next visit!

10/10 Eccellente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 8 gen 2024
Thank you for sharing your perfect rating with us, David!It's wonderful to see how much you appreciated your time at Sonesta ES Suites San Francisco Airport San Bruno! We want everyone to feel right at home at Sonesta ES Suites San Francisco Airport San Bruno. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 28 dic 2023
Thank you for the great rating!We're thrilled to see how much you enjoyed staying at Sonesta ES Suites San Francisco Airport San Bruno. We look forward to hosting you again in the near future! Thank you again for sharing.

4/10 Scarso

Najeeb

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 28 dic 2023
Najeeb, we regret that your stay didn't meet your expectations. We're committed to continually improving our service and facilities based on guest feedback. We trust your next visit will surpass your previous experience, allowing us the chance to deliver a more satisfying stay.

10/10 Eccellente

Marvin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 26 dic 2023
Thanks for the fantastic rating, Marvin!It's outstanding we could exceed your expectations during your stay at Sonesta ES Suites San Francisco Airport San Bruno. We're all looking forward to your next stay with us.

10/10 Eccellente

Riza

Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 26 dic 2023
Riza, it's wonderful to hear that you enjoyed your stay at Sonesta ES Suites San Francisco Airport San Bruno. We strive to make our guests' experiences memorable. We'll be thrilled to welcome you back on your next visit!

10/10 Eccellente

Mitosheila Culas

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Customer Service, il giorno 21 dic 2023
Mitosheila, thank you for choosing Sonesta ES Suites San Francisco Airport San Bruno. We appreciate your positive rating. We trust you enjoyed your stay with us and we hope to see you again soon.

10/10 Eccellente

Taina

Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a settembre 2023
Risposta di Customer Service, il giorno 14 dic 2023
Taina, thank you for rating your experience at Sonesta ES Suites San Francisco Airport San Bruno. We're delighted to know that you had an enjoyable stay with us. Don't hesitate to visit us again when your travels bring you back to San Francisco. Safe travels!

10/10 Eccellente

Marie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Communication of the Hotel was very helpful and nice, also very obliging. Got a list of open restaurants nearby when I arrived late and walked to them. I enjoyed my stay here!
Risposta di Customer Service, il giorno 7 feb 2024
Marie, thank you for your kind words. It's wonderful to know that you found our communication and assistance at Sonesta ES Suites San Francisco Airport San Bruno to be very helpful. Our team members always aim to provide our guests with helpful information, like the local restaurant guide we provided during your late arrival. We're thrilled to hear that you enjoyed your stay and we look forward to welcoming you back in the near future.

10/10 Eccellente

JIE

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
很好的地方,早餐也很好吃,下次还会选择。
Soggiorno di 2 notti a novembre 2023
Risposta di Customer Service, il giorno 28 nov 2023
杰,我们很高兴听到您喜欢旧金山机场圣布鲁诺索尼斯塔 ES 套房酒店的位置和早餐。我们真诚期待您的下次光临。谢谢您,祝您旅途平安!

10/10 Eccellente

Vincent

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really nice staff and really delicious breakfast. Very quiet area
Soggiorno di 2 notti a novembre 2023
Risposta di Customer Service, il giorno 22 nov 2023
Vincent, it's a pleasure to learn that your experience at Sonesta ES Suites San Francisco Airport San Bruno was so positive. Thank you for highlighting the warm service provided by our team members and the delightful breakfast we serve. We're also glad that you found the location peaceful and serene. It's feedback such as yours which encourages us to continually enhance our guest services. We look forward to your return in the future!

10/10 Eccellente

Dale

Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 8 dic 2023
Dale, it's fantastic to see your high rating for Sonesta ES Suites San Francisco Airport San Bruno! We're immensely grateful for the positive feedback and look forward to creating more memorable experiences in the future when you're back in town. Thank you once again from all of us here at the hotel.