Salottino della hall

Recensioni per The Marker San Francisco

4 out of 5
The Marker San Francisco
501 Geary St, San Francisco, CA

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 517 su 1004 recensioni" "
Valutazione di 8 - Buono. 273 su 1004 recensioni" "
Valutazione di 6 - Soddisfacente. 113 su 1004 recensioni" "
Valutazione di 4 - Scarso. 54 su 1004 recensioni" "
Valutazione di 2 - Terribile. 47 su 1004 recensioni" "

8,8/10

Pulizia

8,8/10

Personale e servizio

8,0/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

8/10 Buono

Jacopo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2022
Risposta di Customer Service, il giorno 9 set 2022
We appreciate your lovely rating, Jacopo!The satisfaction of our guests is important to us so we can't wait to see you back again at The Marker San Francisco soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

10/10 Eccellente

Mattioli

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel the Marker San Francisco
Hotel veramente bello e in linea alla descrizione, molto centrale è vicino a tutto su Gear Avenue. Camere grandi e pulite, forse consigliere i piani superiori, se si perché la strada è centrale e di giorno trafficata ma di notte ok
Soggiorno di 4 notti a novembre 2019

8/10 Buono

Viaggiatore verificato

Soggiorno di 4 notti a novembre 2019

10/10 Eccellente

Faeza

Mi è piaciuto: Pulizia
Greatvstay
Soggiorno di 4 notti ad aprile 2024

10/10 Eccellente

Nathaniel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everyone was so friendly and everything was within walking distance so that was a plus
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 2 mag 2024
Nathaniel, it's wonderful to hear that you loved the friendliness of The Marker San Francisco's team members and found our location convenient for exploring the area. Your positive remarks make us proud. We can't wait for your next visit.

8/10 Buono

Cecilia

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Dmytro

Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Julie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 1 mag 2024
Julie, it's always a pleasure to hear from satisfied guests. The Marker San Francisco appreciates your high rating and we're delighted you had a memorable experience with us. Come back soon for another wonderful visit!

10/10 Eccellente

James

Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 1 mag 2024
James, it's fantastic to see the perfect rating! It seems that The Marker San Francisco met your expectations. We hope to have the pleasure of serving you again in the future.

10/10 Eccellente

Craig

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Enjoyed our stay. The large deep tub was amazing.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 30 apr 2024
Craig, thank you for sharing your positive experience at The Marker San Francisco. We're glad to hear you enjoyed the spaciousness of our bathtub. It's always a pleasure to make our guests' stay more comfortable and relaxing. We hope to welcome you again on your next trip to San Francisco.

10/10 Eccellente

Stephen

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was wonderful and the staff was very friendly and helpful. The area around the hotel is a bit rundown but felt safe.
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 29 apr 2024
Stephen, it's delightful to hear that you found our rooms at The Marker San Francisco to be wonderful and our team members very friendly and supportive. We're pleased that you felt secure in the surrounding vicinity. It was definitely a pleasure to host you. Let us welcome you back soon for another remarkable encounter.

10/10 Eccellente

Roberto, Long Beach

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 27 apr 2024
Roberto, it's delightful to hear that you have such a positive view of The Marker San Francisco. Our main priority is for our guests to have a superb stay and your comments indicate we achieved that. We look forward to your next stay with us.

8/10 Buono

chelsea

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked the uniqueness of the rooms and hotel interior but the location of the hotel was not in a safe place which is to be expected in any major city downtown area . Overall it was a good experience
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 25 apr 2024
Chelsea, it's wonderful to hear that you found our hotel's interior and rooms to be distinctive at The Marker San Francisco. We regret though, that you had some concerns about the location. It's true that city centers can be busy, but we want to ensure all of our guests feel comfortable. We're glad nonetheless that your overall stay was positive. We hope to welcome you back in the future.

2/10 Terribile

farina

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Charged me amenities fee without my knowledge
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 25 apr 2024
Farina, we understand your concerns regarding unexpected fees and recognize it's crucial to offer clear communication. We endeavor to communicate all costs as clearly as possible and we regret any oversight that may have led to a dissatisfaction for you. It may be helpful to note though that amenities fees are quite standard and ensure our valued guests access to a variety of services that enhance overall comfort. Rest assured, we have taken note of your feedback and will utilize it to enhance our communication moving forward.

10/10 Eccellente

Zoe

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 25 apr 2024
Zoe, thank you for choosing The Marker San Francisco and leaving such a high rating on Expedia. The team truly appreciates your support and can't wait to welcome you back in the near future.

8/10 Buono

michael

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The hotel was nice The staff was nice Tea & Coffee facilities in our rooms was non existent Out side the hotel surroundings wasnt safe
Soggiorno di 5 notti ad aprile 2024
Risposta di Customer Service, il giorno 23 apr 2024
Michael, it's a joy to learn you found The Marker San Francisco pleasing, along with our friendly team members. We do apologize for any inconvenience experienced due to the lack of tea and coffee facilities in your room. Your safety is paramount to us, and we're happy to offer travel advice for our visitors when exploring the local area. We hope to welcome you back to enhance your experience with us next time.

10/10 Eccellente

manon

Viaggio di coppia
Mi è piaciuto: Condizioni e dotazioni della struttura
Nice hotel, clean, close to Union Square. Free coffee unlimited. Personnel really nice, especially Bianca.
Soggiorno di 6 notti ad aprile 2024
Risposta di Customer Service, il giorno 22 apr 2024
Manon, thank you for your endorsement of The Marker San Francisco. We're thrilled to know that our cleanliness, location near Union Square and complimentary coffee made your stay exceptional. Additionally, we appreciate your commendation of our exceptional team members, especially Bianca. We hope to welcome you again in the near future.

8/10 Buono

Kay

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Did not like the homeless people near the property, but you probably can't do much about that.
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 22 apr 2024
Kay, it's unfortunate to hear that the surrounding area impacted your stay, as we always desire for our guests to have a pleasant experience. At The Marker San Francisco, we are situated in an urban environment, which brings with it a variety of unique challenges that the team works hard to manage. We hope that this did not overshadow the positive aspects of your stay and that we will have another chance to serve you. We are dedicated to improving where we can. Your understanding is greatly appreciated.

10/10 Eccellente

?

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
歯ブラシなどアメニティグッズはシャンプーくらいなので自分で準備が必要。スタッフもフレンドリー。中心街に隣接しているが危険なエリアも近いので注意が必要です。
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 20 apr 2024
ご意見をお寄せいただきありがとうございます。ご自身の必需品をいくつか持参する必要があるとおっしゃっていましたが、当ホテルのスタッフはフレンドリーだと感じていただけて嬉しく思います。ザ マーカー サンフランシスコは確かに市内中心部に近い場所にありますので、周辺エリアに常に注意していただくようお客様にお願いしています。次回サンフランシスコにお越しの際は、ぜひまたお越しください。

8/10 Buono

Kiesha

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
My 1 and only complaint is the parking. If the hotel had their own parking lot and actually offered discounted or free parking, I would’ve been satisfied. I paid for my stay, then had to pay $50/day for parking. That is ridiculous to me! For example. Hotel Nikko offers free parking and its valet. We took a chance to give another hotel a try but probably will not stay here again based on the parking situation!
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 18 apr 2024
Kiesha, thank you for sharing your thoughts. While The Marker San Francisco strives to offer the best experience, we understand that the parking situation was less than ideal for you. Parking dynamics are different for each hotel due to various factors including locality, arrangements, and costs involved. We appreciate your feedback and would certainly welcome the opportunity to serve you again, should your travel plans bring you back to the city.

10/10 Eccellente

Nick

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice upgrades; clean, modern and functional. Would definitely stay again
Soggiorno di 1 notte ad aprile 2024
Risposta di The Marker Team, il giorno 15 apr 2024
Hi Nick, thank you for choosing The Marker San Francisco and leaving us a glowing review! We're pleased to see your stay with us met your expectations and hope you consider us for your future travels. We're eager to welcome you back!

10/10 Eccellente

Renzzo

Hotel is great.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 16 apr 2024
Renzzo, it's wonderful to hear you thought The Marker San Francisco was great. We look forward to welcoming you back in the near future.

10/10 Eccellente

William

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Lovely hotel unfortunately bad area
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 14 apr 2024
William, we're thrilled to hear that you appreciated the charm of The Marker San Francisco. We're situated in a bustling city area, and we understand sometimes city life may not be for everyone. We hope you can visit us again in the future and take advantage of our central location's proximity to numerous city attractions.

8/10 Buono

Erin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice staff, area is to be expected not fault of the hotel
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 13 apr 2024
Erin, it's wonderful to hear that you found The Marker San Francisco's team members to be pleasant and our location met your expectations. We hope that for your next visit to San Francisco, we will be your top choice again. Thank you for choosing us.

8/10 Buono

Andrea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We enjoyed our stay.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 14 apr 2024
Andrea, it's wonderful to hear that you enjoyed your stay at The Marker San Francisco. We hope to have the pleasure of welcoming you back soon.

8/10 Buono

Kassaundra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Enjoyed the cleanliness and that the doors are kept locked unless let in by staff. The front desk does not keep staff there 24/7 so you have to be patient on when you need something. Also TVs have Limited channels and are not smart TVs which was frustrating
Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 12 apr 2024
Kassaundra, thank you for your review. It's wonderful to hear that you valued the cleanliness at The Marker San Francisco and our security measures. We note your feedback on the presence of our front desk team members and the TV Channel selection. We're continuously looking for ways to improve our guest experience and will take your remarks into consideration. We hope to see you again in the future.

10/10 Eccellente

BeAuna

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We don't like the loud slamming room doors, otherwise just fine
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 12 apr 2024
BeAuna, it's wonderful to hear that your stay at The Marker San Francisco was satisfactory. We acknowledge your feedback regarding the noise of the doors. It's indeed valuable insights like these that help us continually enhance the guest experience. We're looking forward to welcoming you back.

10/10 Eccellente

Abegael

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like the staff very friendly. Receptionist very helpful.
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 11 apr 2024
Abegael, it's delightful to hear you had a positive experience at The Marker San Francisco. Our aim is to ensure all our guests feel welcome and supported, so we're glad our friendly reception team was able to assist you. It's our hope to welcome you back again soon.

10/10 Eccellente

Alexis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent hotel very nice we were very happy.
Soggiorno di 1 notte ad aprile 2024
Risposta di The Marker Team, il giorno 8 apr 2024
Hi Alexis, thank you for choosing The Marker San Francisco and leaving your review on Expedia. We're pleased to see your stay with us met your expectations and hope you consider us for your future travels. We're eager to welcome you back!

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 28 apr 2024
Thank you for the fantastic rating, David!It's outstanding you had such a wonderful experience at The Marker San Francisco. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Eccellente

Vanessa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a marzo 2024
Risposta di Customer Service, il giorno 7 apr 2024
Vanessa, thank you for choosing The Marker San Francisco and leaving your review on Expedia. We're pleased to see your stay with us met your expectations and hope you consider us for your future travels. We're eager to welcome you back!

8/10 Buono

Sarah

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The one bedroom suite was perfect for our family of four. Having a separate bedroom from children for young ones to go down earlier. we enjoyed the Italian restaurant right inside the hotel. Short walk to Union Square and Chinatown. Convenient self park locations Right in the same block. The kids enjoyed the wide window sills to watch the bustling city below.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 6 apr 2024
Sarah, it's fantastic to hear that The Marker San Francisco's one-bedroom suite was ideal for your family's needs. We're thrilled you enjoyed the on-site Italian restaurant, and that our location made it easy for you to explore Union Square and Chinatown. It sounds like the children had fun watching the city activities from the expansive window sills, too! We hope to welcome your family back on your next visit to the city.

10/10 Eccellente

elkin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice place
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 5 apr 2024
Elkin, it's wonderful to hear you enjoyed your stay at The Marker San Francisco. We strive to create a welcoming and comfortable experience for our guests. We can't wait for your next visit.

10/10 Eccellente

Priscila

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
All my favorites stores in 1 street. Union Square at 1 block.
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 1 apr 2024
Priscila, thank you for sharing your delightful experience at The Marker San Francisco. It's wonderful to know you enjoyed the convenience of our location, allowing you access to diverse shopping opportunities and the bustling Union Square. We aim to make our guest's visit as memorable as possible and we're elated we could achieve that for you. We look forward to welcoming you back in the future.

8/10 Buono

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Area around has a lot of homeless. If this is a concern for you, better to avoid. However property is well kept. No coffee maker in the room.
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 29 mar 2024
John, thank you for sharing your perception of the surrounding area. Additionally, we hear your feedback regarding the availability of a coffee maker in the room and we apologize for falling short this instance. As for the property's upkeep, we're glad to know you appreciated it. Your comments are valuable to The Marker San Francisco, and we hope for another opportunity to welcome you back.

10/10 Eccellente

Wen

Viaggio di lavoro
I had a pleasant stay. Clean and well decorated room. Fast and friendly checkin. I read reviews about hidden charges so I particularly paid attention. There’s destination fee but that is every hotel in SF. They hold a deposit and deduct the destination fee when you check out. No problem for me, yet. Will update if so.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 28 mar 2024
Wen, it's delightful to know you relished your stay at The Marker San Francisco. We're glad you found your room appealing and tidy and our check-in procedure prompt. Transparency in our billing process is vital to us, so it's reassuring to know our approach met your expectations. We're looking forward to your next stay with us.

8/10 Buono

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel itself was very nice. Over priced restaurant and the amount of homeless people around the building was pretty bad.
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 27 mar 2024
Michael, we appreciate your feedback. We're glad to hear you found The Marker San Francisco enjoyable. Your comments about the prices in the restaurant have been noted for review. Also, the local societal issues are understandably concerning and while we do our best to provide a secure and comfortable environment, we also hope for a broader resolution in time. Looking forward to your next visit.

8/10 Buono

Rachelle

Mi è piaciuto: Pulizia
.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 25 mar 2024
Thanks for the great rating, Rachelle!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting The Marker San Francisco soon, we'd love to have you back!

8/10 Buono

D

Mi è piaciuto: Pulizia e personale e servizio
Ambience internally was nice, with friendly staff. The connected cafe had some of the worst service (breakfast shift) I've ever had in the city, prompting me to write this review which I rarely do. Outside a block away I had a friend FaceTiming with his family when his phone was abruptly snatched out of his hand and stolen, which he was unable to retrieve. Shower was cold, I guess it’s a good way to sober up from a hangover.
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 25 mar 2024
D, it is pleasing to learn you appreciated The Marker San Francisco's atmosphere and the warmth of our team members. We regret to hear your dining experience was not up to par and you encountered an issue with your shower. As for the unfortunate incident that happened to your friend nearby, while we understand the distress such an event can cause, we have no direct control over off-premises occurrences. However, we constantly strive to offer our guests helpful advice regarding neighborhood safety. We appreciate you bringing this to our attention, and we hope for another chance to provide a better experience.

8/10 Buono

Michael

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Hotel was generally pretty good - a bit out dated but otherwise very clean and comfortable. Noise from outside wasn’t great and they didn’t clean my room at all in a 3 night stay and facilities in room were minimal. Location also pretty good very walkable to all sorts of places and lovely clear of market street.
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 23 mar 2024
Michael, it's wonderful to hear that your experience at The Marker San Francisco was generally pleasing. We're thrilled you appreciated our neat environment and convenient location. We took note of your remarks about the need for enhancements, including the in-room facilities and ensuring daily room cleaning. Thank you once again for sharing your feedback with us. We eagerly await your next visit.

10/10 Eccellente

Tim

Everyone was very nice. Pricy to park your car there every night, but a friendly staff of drivers.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 19 mar 2024
Tim, it's fantastic to know you appreciated our team of drivers and found everyone very pleasurable at The Marker San Francisco. While we understand car parking might seem costly, it reflects the typical costs in our downtown location. Nonetheless, providing excellent service is our top priority. We hope your overall stay with us was memorable and we look forward to your return.

10/10 Eccellente

Icela

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was great
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 19 mar 2024
Thank you for sharing your perfect rating with us, Icela!It's wonderful to see how much you appreciated your time at The Marker San Francisco! We want everyone to feel right at home at The Marker San Francisco. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 8 apr 2024
Michael, thank you for taking the time to rate your stay at The Marker San Francisco. We're delighted to see that you've had an enjoyable experience with us. We're dedicated to deliver exceptional service and we hope to see you again soon for another splendid San Francisco adventure!

8/10 Buono

Martyn, San Francisco

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I had the best ever welcome from any reception staff member ever in this hotel - phenomenal - great balance of just enough info, highly efficient and got me moved through the process smoothly. I was also greeted every single time I stepped through the front door which was exceptional. The attached restaurant was v good and enjoyed the food and free coffee - food was good but some things overly expensive. My only frustration was as I was leaving. I had 4 suitcases and bags as I am moving state and had stayed here all week / I asked the guy behind the desk by the door to help - he curtly told me he was security and wouldn’t help. Instead the much smaller built and elder female came to help me instead which wasn’t expected but highly appreciated - clearly his job description says one thing only.
Soggiorno di 5 notti a marzo 2024
Risposta di Customer Service, il giorno 19 mar 2024
Martyn, it's great to hear about your positive experience with our reception at The Marker San Francisco. We're pleased that you appreciated their efficiency and that you were greeted warmly on each entrance.We're also glad you enjoyed your dining experience, and we appreciate your feedback regarding our pricing.We do want to address the concern you had at the end of your stay. While we understand that each team member has a specific role, we strive to ensure all guests receive the assistance they need. We apologize if this was not the case during your departure. We value your feedback and will use it as a basis for continuous improvement.Thank you for choosing The Marker San Francisco and for sharing your experiences with us. We hope this will not deter you from staying with us again in the future.

10/10 Eccellente

Adriana

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Trendy and inviting
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 18 mar 2024
Adriana, thank you for your glowing review. We're thrilled you found The Marker San Francisco both fashionable and welcoming. We're looking forward to welcoming you back for another comfortable and stylish stay with us.

8/10 Buono

Haydee

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The decor is excellent
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 16 mar 2024
Haydee, thank you for appreciating the aesthetic appeal of The Marker San Francisco. We strive to provide an inviting atmosphere for our guests, and are glad you enjoyed it. Looking forward to hosting you again in the future.

2/10 Terribile

Tabitha

Soggiorno di 4 notti a marzo 2024
Risposta di Customer Service, il giorno 16 mar 2024
Tabitha, we notice you've left a rating but without any specifics about your experience. Hearing more could allow us to make any necessary improvements. We would appreciate if you could share more details about your stay. In the future, please do not hesitate to let our team members know about any needs or concerns so we can attempt to rectify them on the spot.

8/10 Buono

Mai

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi
Beautiful hotel, but there was never any hot water in the morning for showering in the mornings. Great location with easy access to various dining options. Overnight valet was outrageously priced but there’s an easily accessible option around the corner for $40 less per night.
Risposta di Customer Service, il giorno 15 mar 2024
Mai, thank you for the feedback. Your satisfaction is of utmost importance to us at The Marker San Francisco and we are glad you loved our enviable location. We have taken note of your findings regarding the morning amenities and parking suggestion, and assure you these will be assessed to better our offerings. We look forward to serving you again soon and ensuring your next experience proves even more enjoyable.

6/10 Soddisfacente

John

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 15 mar 2024
John, thank you for taking the time to rate your stay. We regret it didn't completely meet your expectations and would appreciate further feedback to help understand your unique perspective. Please don't hesitate to contact us with any details to improve future guest experiences. Thank you once again, we hope to have another opportunity to provide an enhanced stay.

10/10 Eccellente

Nikki

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We love the staff the most, especially Nessa, at the front desk. She makes an effort to remember our names and is so pleasant every time we see her. We never see the cleaning staff, but they do such a great job of keeping things tidy. We are in SF a lot and we have made the Marker our go-to hotel.
Soggiorno di 4 notti a marzo 2024
Risposta di The Marker Team, il giorno 12 mar 2024
Hi Nikki and Tammy!Thank you again for the glowing review! It is always a pleasure having you here. We love being your home away from home. Your comments will be shared with our entire staff, including Nessa. We are very glad to know you were pleased with your overall stay. We look forward to welcoming you again and continuing to meet your expectations.Cheers,