Dear Mary,Thank you for your kind words! We are delighted you enjoyed our property. While we aim to offer a peaceful retreat from the city, we understand the added expense of transportation to venues outside the hotel. We are continuously working to improve our transportation options to ensure convenience for our guests. We appreciate your feedback and hope to welcome you back soon for another relaxing stay. If there's anything more we can do to enhance your experience, please let us know!

Dear Brian,Thank you for your review!We are glad to know you enjoyed your stay.We hope you can revisit us shortly.Warm regards,

Dear Chenelle,Thank you for your review!We are glad to know you enjoyed your stay.We hope you can revisit us shortly.Warm regards,

Dear Mr. Yonas,Thank you for your review!This helps us to increase the service all our guests deserve.We are thrilled to learn you enjoyed your stay. Hopefully, you can visit us again in the near future.Regards,

Dear Aj,Thank you so much for sharing your wonderful experience at our property JW Marriott Los Cabos Beach Resort & Spa! We're thrilled to hear that our staff provided exceptional service and made you feel like part of the family. It's fantastic to learn that our restaurants exceeded your expectations and kept you wanting more. We can't wait to welcome you back in the near future.Your glowing review means the world to us, and we look forward to delivering another unforgettable experience during your next visit.Warmest regards from all JW Marriott Los Cabos Beach Resort & Spa Staff

Dear Zhan, Thank you for your review! It helps us continuously improve the service our guests deserve. We regret not having met your expectations as a resort. We hope you can give us a new opportunity shortly to deliver the service you deserve.Regards,

Estimado, Sr. Revilla,Estimado, Sr. Revilla,¡Gracias por tu reseña positiva sobre nuestro restaurante UA! Nos alegra saber que disfrutaste del servicio amable de nuestros meseros y hostess. Lamentamos no haber podido ofrecerte un upgrade de habitación esta vez. Apreciamos tu comprensión y nos comprometemos a mantener la calidad en todos los aspectos. Esperamos verte de nuevo pronto. ¡Gracias por elegirnos!Saludos

Dear Joshua,Thank you for your review! We're delighted you enjoyed our property. We apologize if the tacos didn't meet your expectations. Your feedback is valuable, and we'll use it to improve. We hope to welcome you back soon for an even better experience!Warm regards,

Dear guest,We appreciate your review!Regards,

Dear Leslie,We sincerely apologize for the disappointing experience you had during your stay at our hotel. It deeply troubles us to learn that our front desk staff members' behavior fell short of the high standards we strive to maintain. Rudeness is unacceptable; rest assured, we take this matter seriously.Regarding the fireworks during the wedding, we apologize for any disturbance caused. We should have communicated this event more effectively to our guests, especially considering the late hour. Your comfort and peace of mind are of utmost importance to us, and we regret any inconvenience caused.Lastly, we apologize for failing to provide a quiet and restful environment. We will review our procedures to prevent such disruptions in the future.Regards

Dear Vanessa,Thank you for your review!We hope you can visit us in the near future.Regards,

Dear Natalia,Thank you for your review!Regards,

Dear Amit,Thank you for reviewing us!We regret to hear about your experience. We understand your concerns regarding the pricing and the limitations on in-room coffee. We continuously strive to provide value and convenience to our guests. We appreciate your feedback and will take it into consideration for future improvements.Warm regards,

Dear Hamilton,Thank you for your feedback! Delighted to hear you enjoyed the serene atmosphere and elegance of the facility. We appreciate your suggestion regarding the point-of-sale terminals and will take it into consideration for future improvements.Regards

Dear Kendall,Thank you for sharing your experience! We're delighted you enjoyed our beautiful facilities, including the pools and evening ambiance. Your comfort is our priority, and we hope to welcome you back soon to indulge in our spa services.

Dear Thomas,Thank you for your review!We hope you can revisit us in the near future.Regards,

Dear Robert,Thank you for your review! We're glad you enjoyed our beautiful pools and landscaping. We strive to offer excellent dining experiences, though we understand pricing may be a concern. We'll continue to evaluate our pricing to ensure value for our guests. We hope to welcome you back soon for another memorable stay!Regards,

Dear Yves, Thank you for reviewing our resort.Regards,

Dear Anna, Thank you for your review and your lovely thoughts about our resort.

Dear Giselle, Thank you for your kind words! We're delighted to hear that you had a relaxing stay and enjoyed our attentive staff. We appreciate your recommendation and hope to welcome you, your friends, and your family back soon!Regards,

Dear Jennifer,Thank you for your review!Regards,

Dear Abhijit,Thank you for rating us!

Dear Kevin,We appreciate your feedback and apologize for the inconvenience during your stay. We regret the issues with the hot water and pool temperatures. We have informed our maintenance team to address these concerns promptly.Thank you for bringing this to our attention, and we hope to have the chance to provide you with a better experience in the future.Sincerely,

Dear Mook,Thank you for rating us!

Dear Serge,We apologize for the challenges you faced during your recent stay. The room mix-up and noise issues are unacceptable. Rest assure, we will addressing them urgently. Our team is actively working to enhance power supply reliability and improve maintenance standards. We regret not meeting your expectations and value your feedback. Our Front desk manager will contact you as soon as possible to follow up directly with you.We appreciate your understanding and hope to regain your trust.Sincerely,

Dear Ricki,Thank you for your positive feedback on our property. We're thrilled to hear you had an amazing experience.We appreciate your suggestion for more dining options at night, and we'll certainly explore ways to enhance our offerings.Regarding the power outages, we apologize for any inconvenience. We are actively addressing the reliability of our power sources to ensure a more seamless experience for our guests in the future.We're delighted you have no other complaints, and we look forward to the opportunity to welcome you back for another enjoyable stay in the near future.Best,

Dear Dorothee,Thank you for praising our beautiful property. We appreciate your detailed feedback. We apologize for the TV limitations and will work to improve the in-room entertainment options.Regarding the dining experience, we'll review pricing and offerings at the grill and tacos restaurant to better align with expectations. We'll also address the noise issue promptly.We're delighted our staff made a positive impact on your stay. We hope to welcome you back for an even better experience.Best regards,

Dear Marsi,Thank you for your recent review. We're delighted you enjoyed our top-notch facilities. We appreciate your feedback on the room cleanliness. We apologize for any inconveniences you faced, including the ammonia odor and mini bar charges issues. We take your concerns seriously and will address them with our teams promptly.Regarding the generator exhaust odor, we're investigating the matter to ensure a pleasant environment for our guests.Thank you again for your valuable feedback. We hope to welcome you back for an improved experience.Best regards,

Thank you for taking the time to review us!

Dear Cherene,Thank you for your recent stay and for sharing your feedback. We're glad you enjoyed our property. We apologize for any inconvenience during check-in and the concierge service. Your comments will be addressed to enhance future experiences.We're sorry the food didn't meet expectations, and we'll be reviewing and improving our culinary offerings.We appreciate your honest input and hope to welcome you back for moresatisfying stay.Best regards,

Dear Simone,Thank you for sharing your experience at the hotel! It's great that you enjoyed the friendly and attentive service from the staff.We hope you had a lovely stay despite the slight differences between your visits in 2016 and 2023. We hope to see you again soon!

Estimado Adrián,¡Gracias por tus comentarios! Agradecemos sus comentarios positivos sobre nuestro hotel. Nos tomamos muy en serio el mantenimiento y las mejoras de las habitaciones y, sin duda, sus comentarios nos ayudarán a mejorar la experiencia de nuestros huéspedes. Esperamos darle la bienvenida nuevamente pronto.

Thank you for sharing your positive experience at our hotel! We're delighted you enjoyed the lovely atmosphere, friendly staff, and excellent poolside service. We apologize for any inconvenience regarding the Nespresso pods and understand your frustration. We'll investigate this issue and address it to improve our service. We appreciate your feedback and hope to welcome you back for an even more enjoyable stay in the future!

Dear Christopher,First and foremost, we would like to express our deepest apologies for the experience you encountered during your recent stay at our resort. We truly appreciate your feedback and are genuinely sorry we fell short of meeting your expectations.We take your concerns seriously and assure you that we are actively addressing these issues to enhance our guests' overall experience.We also recognize the challenges you faced with restaurant reservations, the inconvenience caused by construction, and the unfortunate air conditioning malfunction on your last day. Please accept our sincere apologies for any inconvenience these issues may have caused. We are working diligently to rectify these issues to ensure that future guests do not encounter similar disruptions.We genuinely appreciate your kind words about our staff and the quality of our food. However, we understand this does not excuse the overall letdown you experienced due to the property-related issues.We assure you that your feedback is invaluable to us, and we are committed to learning from this experience to make the necessary improvements. Our goal is to create a relaxing and enjoyable environment for all our guests, and we are taking immediate steps to address the areas you highlighted.Thank you for bringing these matters to our attention, and we hope to welcome you back and exceed your expectations in the future.Warmest regards,

Dear Katherine,Thank you for taking the time to leave us a review. We're delighted to hear that you enjoyed our service, as we strive to make each guest's experience memorable and exceptional.We apologize for any inconvenience you may have experienced due to the limited availability of some amenities during the low season. We understand that beach access is one of the primary attractions for our guests, and we're sorry that your experience was impacted.Your feedback is invaluable, and we are using it as an opportunity to explore ways of enhancing the guest experience, even during off-peak times. While some facilities may be closed or have reduced hours, we will look into offering alternative activities or amenities that align with our standard of quality.Thank you again for choosing to stay with us. We hope to welcome you back soon, perhaps during the high season when all our facilities are in full swing for you to enjoy.

Estimado Sra. Susana,Nos complace saber que encontró espectacular el diseño de nuestro hotel y que el servicio y nuestro personal han estado a la altura de sus expectativas. Trabajamos constantemente para ofrecer una experiencia de alta calidad y es gratificante saber que hemos cumplido en esos aspectos.Lamentamos las inconveniencias que haya experimentado debido a la cantidad de escaleras y la ubicación del elevador. Agradecemos enormemente su feedback, ya que nos permite identificar áreas en las que podemos mejorar. Tomaremos en cuenta su observación sobre la necesidad de más opciones de movilidad dentro del hotel y la falta de aire acondicionado en el elevador para futuras renovaciones y mejoras del servicio.Esperamos tener el placer de recibirle nuevamente en su próxima visita para que pueda disfrutar de una experiencia aún mejor.Atentamente,

Estimado Sr. Cesar, Thank you for your review. We hope you can visit us again.Your comments are precious to us. We will share your comments with our property manager, Saludos,

Dear Yadira,Thank you for taking time to share with us your experience at JW Marriott Los Cabos. We regret to know about the rating you gave us and will be much apprecciated if you could share more details about your stay with us reaching at jwlc.greservaciones@grupodiestra.com in order to improve our service. We hope could have the opportunity to welcome you again to change the experience you had with us.

Estimado Huésped,Gracias por tu reseña.Esperamos que pueda visitarnos en un futuro cercano.Saludos,

Dear Lucinda, Thank you for sharing your thoughts on our resort. Please rest assured; we will share your comments with your coworkers. We hope you can visit us again in the short future.Regards,

Dear Ruth,Thank you for your comments. Rest assure, we will share your thoughts with our associates.We hope you can visit us again shortly. We will be delighted to assist you.Warmest regards,

Estimado Sr. Silvano, Gracias por su valoración, esperamos nos pueda visitar en el futuro cercano. Saludos,

Dear Keisha, thank you for taking time to share your experience with us at JW Marriott Los Cabos. We are so happy you had a good time during your stay and we hope could welcome you again in the near future.

Dear Julia,Thank you for taking time to share your experience with us at JW Marriott Los Cabos, we are so happy you've enjoy your stay with us, aslo we want to thank you about your feedback for the food variety, we will be addressing this with the corresponding area. We hope welcome you again in a near future.

Estimado Jose Luis Gonzalez, gracias por dedicar unos minutos a compartir su experiencia con nosotros en JW Marriott Los Cabos, nos complace saber que disfrutó su estancia y que creamos momentos memorables para usted. Esperamos pronto tener la oportunidad de volver a darle la bienvenida en esta, su casa.

Dear Guest,Thank you for your review.We hope you can visit us shortly.Regards,

Estimado, Miguel,Muchas gracias por tu valoración, esperamos puedas volver a visitarnos en un futuro cercano.Saludos,

Dear Eduardo, thank you for taking time sharing with us your comments about your experience with us on your most recent stay at JW Marriott Los Cabos. We're working properly to resolve this situation and make sure this would not happen. We will be contacting you directly shortly by email.

Dear Alfredo, thank you for taking time to share your experience with us at JW Marriott Los Cabos. Absolutely we will be happy to welcome you again very soon, it’s very pleasant to know you enjoyed your stay. We hope see you in a near future.

Dear Claudia, thank you for your time to share your experience with us at JW Marriott Los Cabos. We are glad to know you’ve been enjoying your stay, as this means we achieve our commitment. We hope could have the honor to welcome you again in a near future at your home.