Thank you for taking the time to share your comments. We regret that you did not sleep well due to road noise. We know that a good night's rest is very important.We are concerned about the satisfaction of our guests and your feedback is greatly appreciated as it assists us in our continuous goal of improving our services.

Thank you for taking the time sharing your review.We apologize to know that we fell short of your expectations. It would be great if you can give us specifics about your experience during your stay. We appreciate your assessment and it will be an honor if you consider as again in the future.

Thank you for taking the time to share your feedback. We apologize to know that we fell short of your expectations. It would be great if you can give us specifics about your experience during your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to make a more favorable impression in the future.

Thank you for taking the time sharing your review. We are pleased to see that you enjoyed your time at the hotel. We appreciate your assessment and it will be an honor if you consider as again in the future.

Thank you for taking the time sharing your review. We appreciate your assessment and it will be an honor if you consider as again in the future.

Dear Ronald,Thank you so much, too many years of be your hotel in San José, we really aprecciate the loyalty and always will be apleasure to have you as a guest, please let us know if is something that we can change to make your stay better

Dear Outlaw,We really sorry, if your stay was not what you expected, it will be a pleasure if you tell us more about what we need to do better.

Dear Rafael, We really appreciate your comments, our staff work hard to bring you the best service possible. Thanks for being our guest! And hope to see you soon and make more experiences together.

Estimado Jimmy,Gracias por sus comentarios, nos alegra saber que disfrutó su estadía y esperamos nos tome en cuenta como su próximo lugar de hospedaje en San José y ojalá podamos tener más información de como mejorar nuestro desayuno, nuestro fin es brindar el mejor servicio posible y que nuestros huéspedes tengan una estadía excelente.

Estimada Ana Lucia,Gracias por haber sido nuestro huésped durante su estadía en Costa Rica, nuestro equipo se encarga de dejar una buena imagen de lo que para nosotros significa un servicio de alta calidad, nos alegra saber que disfrutó de nuestro maravilloso desayuno.Es una pena que nuestra ciudad le haya provocado inseguridad durante sus caminatas, nuestro gobierno local está trabajando en cambiar esa imagen y sensación de nuestros habitantes y visitantes, así como nosotros estamos comprometidos en aportar a esa causa.Esperamos su próxima visita a Costa Rica y San José la perciba de manera distinta.

Estimado Ismael,Gracias por habernos elegido como su hotel en San José, nos alegra saber que se llevó una buena impresión de los servicios que ofrecemos, esperamos que nos acompañe nuevamente y ser su lugar de confianza.

Estimada Stephanie,Lamentamos mucho que no haya recibido sus beneficios de forma efectiva, vamos a investigar lo sucedido.Apreciamos su visita y lo valoramos como miembro VIP, esperamos poder contar con su presencia en un futuro para corregir este detalle.

Dear Martine,Thank you for your review, for us is important to know what our guests thinks about their stay, see you soon!

Dear Scott,Thank you for your review, we can see you have a great stay, hope to see you in the future to make it even better.Thanks for be our guest!

Dear Jose,Thanks for be our guest, we are glad to know that you enjoyed your stay.Hope to see you soon!

Dear Tanisha,Thank you so much for your review, our staff work very hard to make your room shine for you, hope to see you soon and give you an excellent stay.

Dear Joslyn,Thanks for be our guest, hope your visit to Costa Rica and our hotel was what you expected.See you soon.

Dear Collette,Thanks for your comments, we are actually working in upgrades to the building, hope to see you in the future and you can share your new experience.

Estimado Joan,Muchas gracias por su visita, nos alegra saber que tuvo una buena experiencia en nuestro hotel, esperamos volver a contar con su presencia en un futuro.

Dear Alexandre,It is wonderful that you loved our property, we are committed to bringing your the best service and experiences in the City, hope you come back to our lovely country

Dear Rodriguez,Thanks for the feedback, we are actually working in some upgrades to bring a better service to all our guest, hope to see you in the future and changes your mine about the property.

Dear Heying,Really sorry the time that we make you wait for be attend and your food be served, this usually does not happend, but always is great look for what can we improve, we will absoluty see this situation.Thanks for be our guest and really happy that even with this situation you have a wonderful stay

Estimada Josephine,Muchas gracias por su comentario, nos alegra saber que tuvo una estadía perfecta, trabajamos diariamente para que todos nuestros huéspedes se retiren con una buena experiencia, gracias por confiar en nosotros.

Dear Rein, Thank you so much for your review, some situations are out of hands some times, but we are working to avoid this kind of situation that can make our guests feel uncomfortable.

Dear Dennis,Thanks for your comments, may we are not a walking distance, but for sure we always will do our best to be the hotel that you deserve with the best service possible and makeing you feel like home.

Dear Pamela,Thanks for your review, we are glad to know that you liked our property and our service.Hope for your next stay will be more thing to do in the city, we are in the heart of the country, so we are an excellent options if you want to do a round trip in Costa Rica, our concierge can you help you with the best information about what to do.Thanks for be our guest.

Dear Arthur,Thank you so much for your comment, we are glad to know that you enjoyed your stay.

Dear Rodney,Thanks for stayed with us and your review, we work hard to make your stay and incredible experience.

Dear Jamie,For us always will be our priority to make our guest feel comfortable, thanks for trust in our service to make you feel like home in a warmful space

Dear Walker, We really appreciate be your stay hotel in San José, thank you for the opportunity of be your lodging place in Costa Rica, we are glad to know that you have a wonderful stay.

Dear Narda,Thanks for your review, hope to see you soon, it will be a pleasure to attend you

Estimado sr Valarezo,Muchas gracias por sus comentarios, nuestras increibles instalaciones están hechas para que cada huésped se sienta comodo, desde el bar con su música dando un ambiente más energetico hasta nuestras salas de estar perfectas para las personas que les gusta el silencio y tranquilidad.Gracias por haber sido nuestro huésped, esperamos contar con su presencia pronto.

Dear Mike,It is wonderful read this kind of reviews, thank you for share it. We do our best for our guest always giving the kind of service that you deserve, thanks for be our guest and hope to see you in the future.

Dear Manuel,Really appreciate your comments, we work hard to bring you an excellent service and make you feel like home, our staff is here to help you in anything that you need.

Dear Jonathan,Thank you so much for your feedback and comments, our property have a lot experience and it is well conserved for all the effort our staff we are happy that you aprecciate that, we take note of your excellent tips.Hope to see you in the future to make more experiences together.

Dear Wendy,Your review make us feel proud of the work what we done, thank you so much for be our guest, we do our best to bring every guest the best stay possible in a clean, secure and warmful hotel. We are working in some upgrades and we know you will love even more our property.

Dear Clermont,We will send your congratulations to our staff, they will be happy seeing that their job is making our guest really happy. Hope to see you soon.

Dear Maryam,Thanks for stayed with us, we are happy seeing that you had a wonderful stay.We really appreciate as a guest

Dear Richard,Really aprecciate the time took to fill the survey, for us is important know what our guest think about the service and the hotel and make us happy know that our guest have an excellent stay like you did.