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Recensioni per Picuas Village

3 out of 5
Picuas Village
14 Camino las Picüas, Río Grande, Río Grande

Recensioni

7,0

Buono

Valutazione di 10 - Eccellente. 6 su 22 recensioni" "
Valutazione di 8 - Buono. 5 su 22 recensioni" "
Valutazione di 6 - Soddisfacente. 7 su 22 recensioni" "
Valutazione di 4 - Scarso. 2 su 22 recensioni" "
Valutazione di 2 - Terribile. 2 su 22 recensioni" "

8,0/10

Pulizia

7,4/10

Servizi

7,0/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Nathan

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
The property was great for us on our honeymoon. The room was nice, downstairs bathroom was clean and spacious, the pool was great. The hot water for the pool/hot tub didn’t work but it wasn’t a problem. It warmed up during the day and was great to cool off in. Some minor issues with drawers getting stuck or sliding out on their own but nothing major. It would have been nice to know that maintenance workers would show up from time to time before hand so my wife wasn’t caught off guard by a random individual on the back deck but just adding a note in the check in text message would be perfect for future guests. 7/10 and would be happy to stay there again.
Soggiorno di 8 notti a maggio 2024

4/10 Scarso

Jasmina

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
The pool was out of order the whole time. The bathtub did not have hot water. There is no towel holder or hook for the towel to place. There are no cabinets or shelves where you can put your clothes, the floor is the only option. One of the bedrooms flooded during the rain. We need to be credited for the inconvenience. Sonya, who cleaned our place was the only good thing there who helped us at least with basic things.
Soggiorno di 6 notti ad aprile 2024

8/10 Buono

Cristina

Mi è piaciuto: Pulizia
This property is stunning- from the well thought out outside kitchen and bathroom area; a bathtub under the stars, modern concrete fixtures- it really is a gem. The rooms are upstairs and each have indoor powder rooms for convenience. Just off the property are amazing snorkeling opportunities. However, there are a few reasons for why this property is not making our review of the place excellent, and they are certainly fixable reasons: The condiments and convenience factors are low - there was only one single-use shampoo for each room and no hair dryer. Only one towel per person, which is not enough when snorkeling, beach, and water activities are clearly possible on site/nearby. The kitchen is poorly equipped for four person occupancy; with only two butter knifes, one wine glass, one tiny frying pan, which makes making eggs in the morning a tedious task. There were no tools to clean up after ourselves (multipurpose cleaning spray and paper towels would be welcomed). Bathrooms also lacked practicality, as there are limited hooks to hang bath towels on. Most importantly- the highlight of the advertised pictures of the place showcases a jacuzzi and a beautiful outdoor bathtub. However, the hot water was too sparse and inconsistent to fill the tub (and no heat for the jacuzzi) so we refrained from gazing at the stars from a cold tub. Had the hot water been working and the place better equipped for people staying longer than one night, this place would be truly exceptional.
Soggiorno di 3 notti ad aprile 2024

8/10 Buono

Carolyn, Austin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We loved the view- it sure is hard to beat waking up to a sunrise over the ocean. My only recommendation to the property owners would be to add hooks or luggage racks to the rooms. The minimalist vibe is great, but it wasn’t so great having stuff on the floor or taking up couch space with your suitcase. A dresser or desk would have made a huge difference.
Soggiorno di 5 notti a febbraio 2024

6/10 Soddisfacente

Catherine

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The view was beautiful. But it doesn't make up for no hot water for a whole week nor did the hot tub work. Very disappointing on my first trip ever to Puerto Rico
Soggiorno di 6 notti a gennaio 2024

10/10 Eccellente

Crystal

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 6 notti a novembre 2023

6/10 Soddisfacente

Federico

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Bbq did not have gas. The place was nice, but pay attention to the details.
Soggiorno di 2 notti a novembre 2023
Risposta di The Pelican Guest House, il giorno 29 nov 2023
Thank you for your feedback, Federico. We apologize for the inconvenience with the BBQ not having gas. We appreciate your input, and we'll address this issue promptly. Your feedback about paying attention to details is valuable, and we'll strive to improve in that aspect. If there's anything else you'd like to share or if there are specific details we should focus on, please let us know. We hope to welcome you again, and we'll ensure a better experience next time.

10/10 Eccellente

Jeryd

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 5 notti a novembre 2023
Risposta di The Pelican Guest House, il giorno 17 nov 2023
Thank you, Jeryd, for your fantastic 5-star review on Expedia! We're thrilled to know that you had a positive experience during your stay. If you ever find yourself in the area again, we'd be more than happy to host you. Safe travels, and thank you for choosing us!

10/10 Eccellente

Daniel

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We stayed here for our honeymoon. we loved the location, it is secluted and away from the noise but everything is a quick drive away. Loved the view, the sunrise is amazing from the second floor. The host was great at communicating, even went above and beyond for us. We accidentaly left a necklace behind that means alot to us and they immediately send to look for it and mailed it back to us. We are very greatful. Would definately stay here again.
Risposta di Picuas Village 🏘, il giorno 31 ott 2023
Thank you so much for taking the time to write a review. We truly appreciate your feedback and are glad to hear that you enjoyed your stay with us.As you indicate, our location is very privileged, far from the noise of the city and with the tranquility necessary for a good rest.We look forward to welcoming you back soon.

10/10 Eccellente

Shar

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great house right on the beach!
Soggiorno di 2 notti a ottobre 2023
Risposta di Picuas Village 🏘, il giorno 31 ott 2023
Thank you so much for taking the time to write a review. We truly appreciate your feedback and are glad to hear that you enjoyed your stay with us.We look forward to welcoming you back soon.

2/10 Terribile

Jorge

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Pool and jacuzzi were broken, Main gate lock was broken, Outside people had access to property with no problem.
Soggiorno di 1 notte a ottobre 2023
Risposta di The Pelican Guest House, il giorno 17 nov 2023
We sincerely apologize for the inconveniences you experienced during your stay. It's disheartening to hear about the issues with the pool, jacuzzi, and the broken main gate lock, as guest safety and comfort are our top priorities.Please rest assured that we are addressing these issues immediately to ensure they are resolved promptly. Your feedback is invaluable, and we appreciate your understanding. If there's anything specific you'd like to share or if you have further details to provide, please feel free to contact us directly.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Thank you for bringing these matters to our attention.

10/10 Eccellente

Iris

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Picuas Village 🏘, il giorno 31 ott 2023
Thank you so much for taking the time to write a review. We truly appreciate your feedback and are glad to hear that you enjoyed your stay with us.We look forward to welcoming you back soon.

10/10 Eccellente

Ivelisse

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Picuas Village 🏘, il giorno 31 ott 2023
Thank you so much for taking the time to write a review. We truly appreciate your feedback and are glad to hear that you enjoyed your stay with us.We look forward to welcoming you back soon.

6/10 Soddisfacente

emilio

Mi è piaciuto: Pulizia
the jacuzzi did not work the property does not have good conditions to take children or the elderly the shower is practically open in rainy or cold weather you cannot bathe

6/10 Soddisfacente

ZIPING

Soggiorno di 4 notti ad agosto 2023
Risposta di Picuas Village 🏘, il giorno 31 ott 2023
Thank you so much for taking the time to write a review. We truly appreciate your feedback and are glad to hear that you enjoyed your stay with us.We look forward to welcoming you back soon.

8/10 Buono

Alan

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
The house needs closets or dresses no where to put clothing ASAp more tv !
Soggiorno di 3 notti ad agosto 2023

4/10 Scarso

Jose

Non mi è piaciuto: Pulizia
Soggiorno di 2 notti ad agosto 2023

6/10 Soddisfacente

Maria

Viaggio di coppia
The house is super cute, super relaxing and the landscape is lovely, the only thing I didn't like is that the cooking and eating utensils are deteriorated and in poor condition, they show a photo of everything in good condition and it is not like that, the room is I felt the dust and the wifi never did not put them when they said we had wifi.

6/10 Soddisfacente

Macelys

Mi è piaciuto: Pulizia
Falta de equipamiento en la cocina , no aseo en los baños solo el papel de toile , no papel toalla mala comunicación al arribar al lugar , no seguridad en el lugar la villa al lado de la que rente hubo una fuerte pelea con golpes y gritos a una mujer por todos una noche
Soggiorno di 3 notti ad agosto 2023