Esterni

Recensioni per Hotel Virginia Santa Barbara, Tapestry Collection by Hilton

3 out of 5

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 468 su 1001 recensioni" "
Valutazione di 8 - Buono. 352 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 109 su 1001 recensioni" "
Valutazione di 4 - Scarso. 49 su 1001 recensioni" "
Valutazione di 2 - Terribile. 23 su 1001 recensioni" "

9,0/10

Pulizia

9,0/10

Personale e servizio

8,2/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

ILARIA

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Struttura situata in ottima posizione, vicino al centro ed a numerosi locali e negozi, cosi come anche al molo ed alla spiaggia. Abbiamo avuto un piccolo inconveniente con la camera che è stato prontamente risolto con un cambio della stessa. Unico difetto un po' rumoroso. Se torneremo in zona, sicuramente sarà una nostra scelta.
Soggiorno di 2 notti a luglio 2023
Risposta di Customer Service, il giorno 13 lug 2023
Grazie per aver dedicato del tempo per condividere questa bella recensione, Ilaria!Siamo così felici di sapere che il tuo tempo con noi è stato così piacevole! Siamo lieti che tu abbia apprezzato la nostra posizione privilegiata e il servizio efficiente. Teniamo molto al comfort e alla soddisfazione dei nostri ospiti, quindi affronteremo le vostre preoccupazioni in merito alla nostra insonorizzazione con i membri appropriati del nostro team in modo da poter migliorare andando avanti. Puntiamo all'eccellenza, quindi non vediamo l'ora di condividere presto un'esperienza ancora più positiva con voi!

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Camera venduta senza problemi a terzi
Siamo arrivati dopo un lungo viaggio in auto con la mia famiglia e i miei amici. Avevamo prenotato 2 camere con appoggio della medesima carta di credito che ha garantito gli altri 6 alberghi che abbiamo utilizzato nel viaggio in Usa senza nessun problema. Bene questo albergo ha venduto una nostra camera a terzi senza alcun problema. Per trovare un altro albergo pagandolo il doppio abbiamo dovuto penare per 3 ore visto che era tutto occupato. Ma successo un disagio simile.
Soggiorno di 1 notte a luglio 2018
Risposta di Social Media Manager, il giorno 23 ago 2018
We are sorry you were unhappy with your stay. Thank you for your feedback.

8/10 Buono

marco

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di General Manager, il giorno 28 ago 2016
Thank you for rating our hotel. We're glad to hear you enjoyed your stay at our hotel with your family. We hope to see you again soon.

8/10 Buono

June

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Over all it’s a good experience to stay at this place. Staffs are wonderful. Thank you
Soggiorno di 2 notti a maggio 2024
Risposta di Customer Service, il giorno 24 mag 2024
June, thank you for sharing your thoughts. Hotel Virginia Santa Barbara, Tapestry Collection by Hilton is delighted to hear that you had a good experience, and our team members were able to make your stay wonderful. We hope to welcome you back soon!

8/10 Buono

Pedro

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Very Clean …. So close to everything, shopping, Restaurants. My only concern is the desk reception clerk was not making us welcome. We are latinos and we are do enthusiastic that we expect to be welcomed with a lot of enthusiasm
Soggiorno di 1 notte a maggio 2024
Risposta di Customer Service, il giorno 19 mag 2024
Pedro, thank you for choosing Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We're delighted to hear that you found the cleanliness to be excellent and appreciated the convenient location close to shopping and restaurants.We strive to create a welcoming atmosphere for all our guests, and we regret that your experience did not fully meet your expectations. Your feedback is important, and we will ensure it's addressed with our team.We hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Jessica

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolutely beautiful hotel. Front desk staff was lovely, very accomodating and gave many recommendations for local restaurants and activities. Rooms are renovated and larger than many hotels I’ve stayed in SB. Location is perfect, right off from the main downtown street. Easy walk to restaurants and shops. Will absolutely stay again next time we’re in town!
Risposta di Customer Service, il giorno 8 mag 2024
Jessica, we're thrilled to hear your fantastic experience at the Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. It's wonderful that our front desk team made you feel welcomed and provided helpful recommendations. The praises for our spacious rooms and strategic location near downtown are greatly appreciated. We're sincerely looking forward to your next visit!

10/10 Eccellente

Eduardo, Santa Monica

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Overall staff was amazing, lobby was clean, valet parking staff respectfully and nice. We know there working on the 2nd floor hallway, I think it’s the AC vents not to sure. Other than that a nice place to stay, thank you!
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 1 mag 2024
Eduardo, the team at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton is thrilled to hear your warm words. We're pleased you highlighted our hardworking team, pristine lobby, and courteous valet service. Your understanding regarding the ongoing improvements is highly appreciated. We're excited to continue providing you with remarkable experiences in the future. Thank you!

10/10 Eccellente

Yihui

Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 24 apr 2024
Yihui, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton!

10/10 Eccellente

Mark

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location.
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 25 apr 2024
Mark, we're delighted to hear that you enjoyed the convenient location of Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We hope to have the pleasure of welcoming you back soon.

6/10 Soddisfacente

Brenda

Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 29 apr 2024
Thank you for sharing your feedback, Brenda!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

10/10 Eccellente

Alexander

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 7 apr 2024
Thank you for the 5 out of 5 rating, Alexander!We're thrilled to see how much you enjoyed staying at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 Eccellente

Jordi

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Worth it
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 31 mar 2024
Jordi, we're delighted to hear that you found your stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton, worthy. We appreciate your succinct feedback and hope to have the pleasure of welcoming you back in the near future.

10/10 Eccellente

hiep

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice and friendly staffs
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 19 mar 2024
Hiep, it's uplifting to hear your positive remarks regarding our team members at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We thank you for sharing your experience with us, and we look forward to your next visit.

10/10 Eccellente

Richard, tustin

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Great location, hotel room was roomy enough and clean.
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 19 mar 2024
Richard, it's wonderful to hear your feedback about your recent stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton! We're delighted to know you appreciated our prime location and found our rooms to be spacious and immaculate. Thank you for your glowing review on Expedia. We eagerly look forward to welcoming you back in the near future!

8/10 Buono

Ib

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel and staff was very nice but we got a room next to the ice maker and it was very loud all night
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 18 mar 2024
Ib, it's delightful to hear you found the Hotel Virginia Santa Barbara and our team to be pleasant. However, we regret any disturbances caused by your room's location next to the ice maker. Rest assured your comfort is our top priority, and we'll strive to ensure better room placement on your future visits. Your satisfaction is our ultimate goal. Looking forward to having you back.

8/10 Buono

Vikash

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 14 mar 2024
Vikash, your rating signifies that you had an enjoyable stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We're thrilled to know this and are aiming to make your next visit even more satisfying. Until then, we appreciate your feedback.

10/10 Eccellente

Cassandra, Bakersfield

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel, walking distance to food, and State St. Not sure where else to park but in valet, at $30/night. Or walk a couple blocks with your luggage. Shower head had good water pressure, i know this can be a problem for me with thick hair, so i like to review it. Rooms are nice!
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 26 feb 2024
Cassandra, thank you for your favorable Expedia review regarding your stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We're thrilled to hear that you enjoyed the convenient location and had a positive experience with our room facilities, including the shower amenities. Regarding parking, we strive to provide the most convenient options available and we appreciate your understanding in this matter. We look forward to welcoming you back soon.

10/10 Eccellente

Rachelle

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 26 feb 2024
Rachelle, it's wonderful to hear that you had such a positive experience at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We truly appreciate your feedback and look forward to welcoming you back in the future.

10/10 Eccellente

Carter

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 22 feb 2024
Thanks for the fantastic rating, Carter!It's outstanding we could exceed your expectations during your stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We're all looking forward to your next stay with us.

10/10 Eccellente

Rodrigo

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
-
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 18 feb 2024
Thank you for sharing, Rodrigo!At Hotel Virginia Santa Barbara, Tapestry Collection by Hilton, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 Eccellente

Janita

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 17 feb 2024
Thank you for the amazing rating, Janita!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton soon!Thanks again for leaving your feedback!

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a gennaio 2024
Risposta di Customer Service, il giorno 3 feb 2024
It's wonderful to know you enjoyed your stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton! We thank you for your perfect rating and hope your travels bring you back our way soon. Safe journeys!

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Good hotel, bad cafe service.
Good location, nice rooms, somewhat recently renovated. Overall very good. Only real disappointment was the lobby cafe/bar. They did not have a single one of the food items for breakfast (muffins, croissant, etc.), or at least that's what the very disinterested person working there said. Took quite a while to get her attention to leave the back room and even pour some coffee.
Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 31 gen 2024
Thank you for sharing your impressions. The team at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton is thrilled that you enjoyed our prime location and newly upgraded rooms. We do acknowledge your feedback regarding our lobby café. Rest assured, this is certainly not reflective of the usual service standards and we're always striving to enhance our guest experience. We hope to see you again soon.

8/10 Buono

Cécile

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Das Hotel ist sehr schön und super gelegen, alles zu Fuß erreichbar. Das Zimmer war groß, sehr sauber und so wie auf den Bildern. Es war sehr gut eingerichtet und das Bett klasse. Das Frühstück fand ich etwas zu teuer aber ansonsten hat alles passt. Würde gerne wieder hingehen!
Risposta di Customer Service, il giorno 30 gen 2024
Cécile, es freut mich zu hören, dass Sie das Hotel Virginia Santa Barbara, Tapestry Collection by Hilton als gut gelegen, geräumig und ordentlich empfunden haben. Ihre Worte, dass unsere Bettwäsche erstklassig ist, wissen wir besonders zu schätzen. Wir freuen uns über Ihr Feedback zu den Frühstückspreisen. Es hilft uns, unsere Dienstleistungen zu bewerten. Wir können es kaum erwarten, Sie wieder bei uns begrüßen zu dürfen, wenn Ihre Reise Sie zurück nach Santa Barbara führt.

8/10 Buono

ashley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
As Pictured
Room was exactly as pictured, employees at the front desk were friendly, and best of all, we were able to use the hotel's bikes at no additional cost. I'd stay here again.
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 29 gen 2024
Ashley, it's wonderful to hear that you enjoyed your stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. Your remarks about our welcoming front desk team and the complimentary bikes make us proud. We're glad the room met your expectations too. Your feedback is much appreciated and we look forward to your next visit.

10/10 Eccellente

DEAN, UPLAND

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very pleasant stay. Great location for walking both to the Funk Zone, pier, and especially State St. Very efficient room, nicely decorated. Some in our party weren’t happy with the location of their rooms. Our was on the second floor of the main building and was a good location. I liked it and will stay again next time in SB.
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 30 gen 2024
Dean, we're delighted to hear you appreciated Hotel Virginia Santa Barbara, Tapestry Collection by Hilton's prime location and tasteful room decor. It's heartening to know that our efficient room layout met your needs. We're noting your feedback about the room location preferences of your group and will do our best in the future to accommodate such requests where possible. It brightens our day knowing that your experience was such that you'll stay with us again when you're next in Santa Barbara.

10/10 Eccellente

Jennifer

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023
Risposta di Customer Service, il giorno 13 gen 2024
Jennifer, we're thrilled to learn that your stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton was satisfactory. Our team strives to ensure an exceptional experience for every guest, and it seems we accomplished that for you. We look forward to welcoming you back during your future travels.

10/10 Eccellente

Judith

Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 13 gen 2024
Thanks for the perfect rating, Judith! We can't wait to see you again soon for another amazing experience at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. Have a great day!

10/10 Eccellente

Mark

Soggiorno di 2 notti a dicembre 2023
Risposta di Customer Service, il giorno 29 dic 2023
Thanks for sharing this perfect rating, Mark!We're thrilled to hear you enjoyed your stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

8/10 Buono

Mike, mcfarland

Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 24 dic 2023
Mike, thank you for choosing Hotel Virginia Santa Barbara, Tapestry Collection by Hilton, and for your favorable rating. We are delighted you appreciated your experience with us and we hope to welcome you back in the future.

10/10 Eccellente

Marc

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was a nice hotel and a short distance to shops and restaurants. The room and bathroom was very clean. The hotel is maintained well. The photo online is exactly how the room looked.
Soggiorno di 2 notti a dicembre 2023
Risposta di Customer Service, il giorno 18 dic 2023
Marc, thank you for your delightful comments regarding your stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We are thrilled to know that you appreciated our spotless room, efficient maintenance, and accurate online representation. It's also wonderful that our proximate location to shopping and dining spots complemented your journey well. Thank you for your trust and we're excited to see you on your next visit.

10/10 Eccellente

Melissa, Las cruces

Soggiorno di 2 notti a dicembre 2023
Risposta di Customer Service, il giorno 13 gen 2024
Melissa, it's a delight to know that your stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton met your expectations. We genuinely appreciate your rating and hope to welcome you back for another excellent visit. Thank you for your time to provide us with feedback.

6/10 Soddisfacente

Stephanie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Walls are thin
Hotel is nice and very close to state street. My only complaint is the walls are very thin and the neighbors above me were running back and fourth and it sounded like people were dropping weights in a gym. If you’re going to stay here ask for the highest level. I called to complain at 1:30am but the noise continued till 2:30am
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 15 dic 2023
Stephanie, we're glad to hear you appreciated the proximity of the location to state street. However, we regret that there was an issue with noise during your stay. We always endeavour to address guest concerns promptly, and when feasible, we can suggest accommodations on higher floors for those who prefer them. We hope your experience did not entirely cloud your perception of us, and we'd be pleased to have another opportunity to give you a wonderful stay.

10/10 Eccellente

Tobias

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s a nice place for the small beach town of SB
Risposta di Customer Service, il giorno 12 feb 2024
Tobias, thank you for your feedback. We're delighted to hear that you found Hotel Virginia Santa Barbara, Tapestry Collection by Hilton to be harmonious with the charming atmosphere of our beach town. We hope to have the pleasure of welcoming you back in the near future.

10/10 Eccellente

KEVIN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
was great
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 8 dic 2023
Thank you for the great rating, Kevin!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton! We hope you plan on staying with us again soon!We're looking forward to your next visit!

8/10 Buono

Sarah

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice room!
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 5 dic 2023
Sarah, it's wonderful to read that you enjoyed your stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We're joyful that the room was to your liking. We hope your travels bring you back to our doors in the future. Thank you for selecting us for your stay.

8/10 Buono

Lindsey

Mi è piaciuto: Pulizia, personale e servizio, servizi
I thought the property was a very convenient location and walkable to everything. My one note: Ask to stay on the 3rd floor if you want a quiet pleasant stay. We were first floor to start and the building is old, so a family was above us and it was non stop thumping. We called the front desk and they were amazing and moved us to room 326. That is the room I will always request :). Thank you to the front desk.
Soggiorno di 2 notti a novembre 2023
Risposta di Customer Service, il giorno 28 nov 2023
Lindsey, it's wonderful that you found the location of Hotel Virginia Santa Barbara, Tapestry Collection by Hilton, to suit your needs perfectly and appreciated its proximity to local attractions. We apologize if there were any noises which affected your peace. It's heartening to hear that our team at the reception acted promptly and ensured your comfort. Please know we'll strive to accommodate your room preference during future stays. Your gratitude towards our team members is much appreciated. We're eagerly looking forward to your return.

8/10 Buono

Kit Fun Nadia

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The new renovation looks good
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 14 nov 2023
Kit, it's wonderful to hear that you appreciate the refreshed ambiance at the Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We hope you'll return to enjoy it again in the future.

10/10 Eccellente

mojdeh

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 10 nov 2023
Mojdeh, it's great to hear of your satisfactory stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We aim to provide stellar experiences and your perfect score suggests that we succeeded. Thank you for your feedback, and we hope to welcome you back soon.

6/10 Soddisfacente

Cindirella

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Customer Service, il giorno 8 nov 2023
Thank you for taking the time to submit this feedback, Cindirella.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

10/10 Eccellente

Mandi

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The location is perfect if you want to stay by State street while still enjoying a quiet hotel. The staff was helpful and the room and hotel were clean. We would stay again!
Soggiorno di 1 notte a ottobre 2023
Risposta di Customer Service, il giorno 26 ott 2023
Mandi, your positive remarks about Hotel Virginia Santa Barbara's prime location along with your appreciation for the cleanliness and our helpful team members truly brighten our day. We eagerly look forward to your future visits and creating more memorable moments for you.

10/10 Eccellente

Sebastian, Brookline

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice hotel. Located one block from the main pedestrian walkway with tons of shops and restaurants
Soggiorno di 1 notte a ottobre 2023
Risposta di Customer Service, il giorno 23 ott 2023
Sebastian, thank you for your favorable review. We're delighted to hear that you appreciated the prime location of Hotel Virginia Santa Barbara, Tapestry Collection by Hilton with its close proximity to numerous shops and eateries. We hope to have you back soon for another enjoyable stay.

8/10 Buono

Regina

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a ottobre 2023
Risposta di Customer Service, il giorno 23 ott 2023
Regina, thank you for staying at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We're truly delighted that you had a positive experience. Your feedback is valuable and we hope to welcome you back in the near future.

8/10 Buono

Michael La

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice overall, enjoyed our stay
Soggiorno di 3 notti a ottobre 2023
Risposta di Customer Service, il giorno 22 ott 2023
Thank you for the 4/5 rating, Michael!We are excited to see that you had an enjoyable experience at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Customer Service, il giorno 15 ott 2023
Greetings! Thank you for choosing Hotel Virginia Santa Barbara, Tapestry Collection by Hilton for your stay. We're thrilled to note your top rating and earnestly anticipate your return for another delightful experience.

8/10 Buono

Emmanuela

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Customer Service, il giorno 10 ott 2023
Emmanuela, your favorable rating of the Hotel Virginia Santa Barbara, Tapestry Collection by Hilton is greatly appreciated. We're thrilled you enjoyed your stay and we are eagerly awaiting your next visit!

10/10 Eccellente

Philip

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Customer Service, il giorno 9 ott 2023
Thanks for the amazing rating, Philip!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton!

10/10 Eccellente

Michael

Soggiorno di 1 notte a ottobre 2023
Risposta di Customer Service, il giorno 27 ott 2023
Michael, it's fantastic to see your perfect-score rating of Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We're thrilled you had such a positive experience and can't wait to offer you another memorable stay in the future. Thank you for choosing us.

10/10 Eccellente

Krystal

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rooms are well designed. The bed was super comfortable, and we didn’t have issues hearing other guests through the walls.
Soggiorno di 1 notte a settembre 2023
Risposta di Customer Service, il giorno 1 ott 2023
Thanks for the lovely review, Krystal!It's wonderful you had such a fantastic stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton! We strive to share a relaxing and restful experience with all of our guests. We're delighted you enjoyed our comfortable bedding so much. We look forward to hosting you again soon for another amazing experience!Thank you again for sharing your feedback!

4/10 Scarso

Jacob

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Non mi è piaciuto: Personale e servizio
Cute hotel our room was nice it was on the smaller side though but the bathroom was a decent size. It’s located in a great location! Walking distance to many restaurants/bars and shops. Valet is $30 a night if you can’t find street parking. Our room was also ground level and we heard everyone walking by and talking the walls are also paper thin you can hear everything in the hotel. I kept waking up to noises all night. The pillows were also flat & to end the trip we had an employee accidentally come into our room (the wrong room) at 7:30 am he didn’t even bother knocking just used a key and opened our door luckily I had just gotten dressed. All I got was a “sorry we went to the wrong room” when I told the front desk. I’ve never had that happen in the hundreds of hotels I’ve stayed in. Wouldn’t recommend staying here.
Soggiorno di 1 notte a settembre 2023
Risposta di Customer Service, il giorno 1 ott 2023
Jacob, we are genuinely sorry to hear about the discomforts during your stay, particularly regarding the noise and an unexpected interruption. Please be assured that guest privacy and tranquility are our top priorities. Concerning the pillow comfort, we continuously work to ensure all our guests's needs are met, including their sleep comfort. We truly appreciate your feedback and will certainly review these matters to improve our guest experience.