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Recensioni per Quality Inn Sarasota North Near Lido Key Beach

2.5 out of 5
Quality Inn Sarasota North Near Lido Key Beach
4800 N Tamiami Trl, Sarasota, FL

Recensioni

6,4
Valutazione di 10 - Eccellente. 242 su 1005 recensioni" "
Valutazione di 8 - Buono. 234 su 1005 recensioni" "
Valutazione di 6 - Soddisfacente. 168 su 1005 recensioni" "
Valutazione di 4 - Scarso. 136 su 1005 recensioni" "
Valutazione di 2 - Terribile. 225 su 1005 recensioni" "

6,6/10

Pulizia

7,2/10

Personale e servizio

6,2/10

Servizi

6,0/10

Condizioni e dotazioni della struttura

6,2/10

Ecosostenibilità

Recensioni

8/10 Buono

Dariusz

Mi è piaciuto: Pulizia, personale e servizio, servizi
Good location close to Lido Beach
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Jorge

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Yui
Soggiorno di 2 notti ad aprile 2024

4/10 Scarso

Christopher

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Regular
Soggiorno di 2 notti ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 29 apr 2024
Hi Christopher! Thank you for your feedback. We value your input and apologize if your experience did not meet your expectations. If there are any specific areas you feel we could improve upon, please feel free to share, as your feedback helps us to better serve our guests. We appreciate your business and hope to have the opportunity to provide you with a more satisfactory experience in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

8/10 Buono

Helen

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
I enjoyed the stay at Quality Inn. Convenient location to lido beach and short drive to great restaurants and activities. Its definitely an older building and ahowing signs of wear but the rooms have been updated with comfortable beds and modern Conveniences. The breakfast was very poor in my opinion and i skipped it after my first morning. Just not enough there to bother with it. That was disappointing. I liked the electronic checkin with no concierge on site but im sure others would not. Didnt use the pool but there is a nice one. Wish there had been a gym tho 😕
Soggiorno di 2 notti ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 22 apr 2024
Dear Helen, Thank you for sharing your feedback about your stay at Quality Inn. We're glad to hear that you enjoyed the convenient location near Lido Beach and the updated rooms with comfortable beds and modern conveniences. However, we apologize for the disappointment regarding the breakfast offerings. Your feedback is valuable, and we'll take it into consideration as we strive to improve our amenities for future guests.We appreciate your positive comments about the electronic check-in process and the pool. Regarding the gym, we understand your disappointment, and we'll consider adding this amenity in the future to enhance the guest experience.If there's anything else we can do to improve your experience or if you have any further feedback, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for another stay soon!

10/10 Eccellente

Devona, Tumwater

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
All of the staff was super nice very friendly and I would recommend to anyone. Adi was absolutely a doll face. Kisses. Thank you and katni was even more of a joy. The lady doing breakfast oh I’m gonna miss her
Soggiorno di 4 notti ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 22 apr 2024
Dear Devona,Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our staff and that they contributed to making your stay enjoyable. Providing friendly and attentive service is a top priority for us, and we're delighted that our staff and our breakfast team exceeded your expectations.We truly appreciate your recommendation, and we'll be sure to pass along your kind words to our team members. If there's anything else we can do to enhance your future stays or if you have any further feedback, please don't hesitate to let us know. We look forward to welcoming you back again soon!

4/10 Scarso

steve

Viaggio di coppia
It is more of a motel than a hotel Definitely needs a facelift Clean the facade, power wash stairs You get what u pay for
Soggiorno di 2 notti ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 19 apr 2024
Dear steve,Thank you for your candid feedback. We appreciate your observations regarding the appearance of our property and acknowledge that there is room for improvement to enhance the overall guest experience. It's important to us that our facilities not only offer good value but also present a welcoming and well-maintained appearance.We are taking your suggestions seriously and will consider power washing the stairs and cleaning the facade as part of our ongoing efforts to improve the property's aesthetic appeal. We aim to ensure that our accommodations, while budget-friendly, are always clean, comfortable, and up to the expectations of our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to show you improvements on your next visit. Your feedback is invaluable in helping us enhance our services and facilities.Sincerely,

2/10 Terribile

SHANNON

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Breakfast was just waffles, no nreakfast out secpnd day, no staff just a kiosk, poll had garbage flating in it.
Soggiorno di 2 notti ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 19 apr 2024
Dear SHANNON,Thank you for taking the time to provide feedback about your recent stay with us. We apologize for the shortcomings you experienced, particularly regarding the breakfast service and the condition of the pool. It's essential that we offer a consistent and enjoyable breakfast experience, and it is disappointing to hear that we did not meet this expectation during your stay. Additionally, the cleanliness of our pool is a priority, and the presence of debris is certainly not up to our standards.We are addressing these issues immediately to ensure they are not repeated. We are also evaluating our staffing levels to improve our guest service, even when utilizing technology like kiosks for check-in. Your comfort and satisfaction are very important to us, and we appreciate your bringing these matters to our attention.We hope to have the opportunity to better serve you in the future, providing a stay that meets all your expectations. Thank you again for your feedback.Sincerely,

10/10 Eccellente

Georgiy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 19 apr 2024
Dear Georgiy,Thank you for taking the time to leave a perfect rating regarding your recent stay. We strive to offer a genuinely one-of-a-kind experience, and we are delighted to have been able to meet and surpass your expectations. We would love to welcome you back to our hotel in the future.Sincerely,

4/10 Scarso

Beca

Non mi è piaciuto: Pulizia
Soggiorno di 2 notti ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 19 apr 2024
Dear Beca, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am sorry if you weren't satisfied with your stay. We aim to provide the best quality of service to our guests. Please help us achieve that by letting us know what went wrong, so we can look into how we can improve. We hope to hear from you and get another chance to serve you better. Sincerely,

10/10 Eccellente

Lima

Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Trevor

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Affordable and convenient
Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 11 apr 2024
Dear Trevor, Thank you for your feedback. We are pleased to hear that you found our hotel affordable and conveniently located. We strive to provide a great value to our guests and are glad that we met your expectations. We look forward to welcoming you back in the future.Sincerely,

8/10 Buono

Samuel

Mi è piaciuto: Pulizia
The room was nice, surrounding not always that safe to appearence.
Soggiorno di 3 notti ad aprile 2024
Risposta di MP - Guest Relations Manager , il giorno 10 apr 2024
Hello Samuel, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 Buono

Ryan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
All was good. Nothing fancy. Place to stay with kids while on vacation. We would stay again.
Soggiorno di 4 notti a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 6 apr 2024
Hello Ryan, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

4/10 Scarso

maria j.

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Tub filled with water when showering as did the sink when you brushed your teeth. Hair on floor when we checked in. Complained to front desk. Housekeeping was poor at best.
Soggiorno di 4 notti a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 2 apr 2024
Hello Maria, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 Eccellente

Karol, Orlando

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Un lugar con buena ubicación, solo que necesita una mejora en la parte exterior
Soggiorno di 1 notte a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 1 apr 2024
Hello Karol, Thank you for your heartwarming review about your stay in our hotel! The happiness and satisfaction of every guest comes first with us. We are happy to hear that you found our place perfect for gatherings and events. We hope to share more fantastic experiences with you again sooner!

6/10 Soddisfacente

Rhiannon

Soggiorno di 1 notte a marzo 2024
Risposta di CC - Guest Relations Manager, il giorno 19 apr 2024
Dear Rhiannon, Thank you for leaving us a rating. I hope that your stay has been good and there were no issues that have negatively affected your stay. If you need to talk to us about anything, please do not hesitate to contact us directly. We hope to see you again. Sincerely,

2/10 Terribile

anthony

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Room smelled. Place is dirty and dingy.
Soggiorno di 1 notte a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 27 mar 2024
Hello Anthony, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Eccellente

SAJI

Soggiorno di 2 notti a marzo 2024
Risposta di CC - Guest Relations Manager, il giorno 11 apr 2024
Dear SAJI, Thank you very much for your 5/5 rating! We're thrilled to see that you had a positive experience at our hotel. Your satisfaction is our top priority, and we look forward to providing you with excellent service during your future stays. If you have any feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!Sincerely,

4/10 Scarso

James

Viaggio di coppia, Viaggio di lavoro
Computer log in terrible idea or bad design! Bathtub NEEDS HAND RAULS. Very slick Half in cap around door. Drafty on cold night.
Soggiorno di 1 notte a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 24 mar 2024
Hello Rauls, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 Terribile

Angel, hialeah

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Plase aviod this property, the Mannager and the front desk personnel super rude and unprofessional .please aviod this plase if not yuo will regretted
Soggiorno di 1 notte a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 19 mar 2024
Hello Angel, It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

10/10 Eccellente

Laura Ann

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s nice
Soggiorno di 1 notte a gennaio 2024
Risposta di MP - Guest Relations Manager , il giorno 19 mar 2024
Hello Laura Ann, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

2/10 Terribile

Giorgia

Non mi è piaciuto: Pulizia e personale e servizio
Didn’t like at all for the price
Soggiorno di 1 notte a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 16 mar 2024
Hello Giorgia, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 Buono

Scott p

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was perfect location for my trip to img and golf courses.
Soggiorno di 5 notti a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 13 mar 2024
Hello Scott, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 Soddisfacente

Dawn

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The rooms were clean however, the exterior was dirty and needed painting and updated. When you check in you check in with a person on a computer, not a real person. Felt as though there wasn’t anyone there to help if needed even though they say there’s someone on site 24/7.
Soggiorno di 2 notti a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 13 mar 2024
Hello Dawn, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Buono

NEHA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 20 mar 2024
Hello Neha, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

4/10 Scarso

Marcus

Non mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 10 mar 2024
Hello Marcus, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 Soddisfacente

Tony, Union Hall

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi
After being lectured during check in about no smoking in the rooms, which I don't smoke, we went to the room which which reeked with the smell of smoke. It is evident that this room was at one point a smoking room. It smelled so bad that my wife wanted to leave. If it was only a one night stay, I would have left. With it being non-refundable, and us staying 2 nights, I wouldn't. I will never stay here again. While the rooms and property are quite dated and checking in through a kiosk isnt ideal, i would have been ok but the smell of smoke is nasty. I will have to wash all of my clothes, even the clean ones as soon as i get home to get the smell of smoke out.
Soggiorno di 2 notti a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 6 mar 2024
Hello Tony, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

6/10 Soddisfacente

Rose

Pool not clean
Soggiorno di 3 notti a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 3 mar 2024
Hello Rose, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 Terribile

Jesse

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Website and the use of kiosk not the way to run a hotel. I’m still waiting for $100 security deposit.
Soggiorno di 1 notte a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 10 mar 2024
Hello Jesse, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

2/10 Terribile

Alejandra

Soggiorno di 1 notte a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 24 mar 2024
Hello Alejandra, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 Soddisfacente

Phonethip, Clarksburg

Soggiorno di 4 notti a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 24 mar 2024
Hello Phonethip, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 Soddisfacente

Barbara

Viaggio di coppia
The building is a little dated.
Soggiorno di 2 notti a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 28 feb 2024
Hello Barbara, We're thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

8/10 Buono

Kitty

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fine Experience. Good night's sleep.
Soggiorno di 2 notti a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 28 feb 2024
Hello Kitty, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

2/10 Terribile

ROBY, Grove City

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Don't stay at this hotel! The front door to the room hardly latched. The deadbolt just went into the metal liner and not into the jam. In all fairness the room was very clean and had been partially renovated floors and bath. They didn't finish the job with holes in the curtains and paint flaking off the outside door. Breakfast was minimal, not worth eating. No front desk person most of the day. Checkin was via remote screen.
Soggiorno di 6 notti a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 26 feb 2024
Hello Roby, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 Soddisfacente

Mitchell

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Electronic check in was far too public. Instead of just on screen it repeated all of the entries out loud. Easily heard by anyone at the check in counter.
Soggiorno di 2 notti a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 26 feb 2024
Hello Mitchell, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 Scarso

Patricia

Soggiorno di 1 notte a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 24 mar 2024
Hello Patricia, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 Terribile

Samantha

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 26 feb 2024
Hello Samantha, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 Soddisfacente

Veronica

Viaggio di gruppo
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Electrical outlets loose did not hold cell phone adaptors securely.
Soggiorno di 2 notti a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 18 feb 2024
Hello Veronica, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 Soddisfacente

Robert

Soggiorno di 1 notte a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 14 feb 2024
Hello Robert, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 Scarso

Keith

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di MP - Guest Relations Manager, il giorno 4 feb 2024
Hello Keith, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Eccellente

Gregory

Soggiorno di 2 notti a gennaio 2024
Risposta di MP - Guest Relations Manager , il giorno 24 mar 2024
Hello Gregory, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Eccellente

Judith

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di MP - Guest Relations Manager, il giorno 31 gen 2024
Hello Judith, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Buono

Melvyn

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
No bar or restaurant at the hotel and limited availability within sensible walking distance. Rather remote and sited alongside a main highway.
Soggiorno di 4 notti a gennaio 2024
Risposta di MP - Guest Relations Manager, il giorno 28 gen 2024
Hello Melvyn, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 Eccellente

Ximena

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di MP - Guest Relations Manager, il giorno 28 gen 2024
Hello Ximena, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Eccellente

Gary

It was quite easy
Soggiorno di 1 notte a gennaio 2024
Risposta di MP - Guest Relations Manager, il giorno 27 gen 2024
Hello Gary, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 Soddisfacente

Melvyn

Viaggio di coppia
Mi è piaciuto: Pulizia
The hotel has no restaurant or bar means you have to leave to eat😕
Soggiorno di 3 notti a gennaio 2024
Risposta di MP - Guest Relations Manager, il giorno 24 gen 2024
Hello Melvyn, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

2/10 Terribile

Patrick

Viaggio di gruppo, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di MP - Guest Relations Manager, il giorno 24 gen 2024
Hello Patrick, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Eccellente

Jonny

Soggiorno di 1 notte a gennaio 2024
Risposta di MP - Guest Relations Manager, il giorno 24 gen 2024
Hello Jonny, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

4/10 Scarso

Daiane

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Precisando de uma reformada
Soggiorno di 1 notte a gennaio 2024
Risposta di MP - Guest Relations Manager, il giorno 21 gen 2024
Hello Daiane, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 Eccellente

Ricardo

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I really liked the hotel, very clean, very good cleaning
Soggiorno di 1 notte a gennaio 2024
Risposta di MP - Guest Relations Manager, il giorno 21 gen 2024
Hello Ricardo, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.