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Recensioni per Villa Seminyak Estate & Spa - By Astadala

4 out of 5
Villa Seminyak Estate & Spa - By Astadala
Jl. Baik Baik, Seminyak Kuta, Seminyak, Bali

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 120 su 242 recensioni" "
Valutazione di 8 - Buono. 83 su 242 recensioni" "
Valutazione di 6 - Soddisfacente. 26 su 242 recensioni" "
Valutazione di 4 - Scarso. 8 su 242 recensioni" "
Valutazione di 2 - Terribile. 5 su 242 recensioni" "

8,4/10

Pulizia

9,0/10

Personale e servizio

8,4/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Abbiamo soggiornato in questa struttura per 3 notti in settembre in una 'Garden Villa'. Il soggiorno è stato molto piacevole, la villa molto ben organizzata e confortevole ditata di giardino privato, piscina condivisa molto silenziosa e godibile. La Sig.na Mariani e lo staff sono stati molto attenti e gentili per rendere la nostra permanenza estremamente gradevole. Grazie a tutti
Soggiorno di 3 notti a settembre 2017

2/10 Terribile

Irene, Modena

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Deludente e assolutamente da evitare
Ci è stata assegnata una sistemazione che non era quella che avevamo prenotato, risultato ci siamo ritrovati in una villa con due camere matrimoniali grandissima. Le ville sono senza dubbio datate e le condizioni igieniche pessime (asciugamani sporchi, pavimenti e sanitari visibilmente non puliti, escrementi di animali in cucina non rimossi per 3giorni.. e con animali intendo topi che abbiamo avuto il piacere di vedere sul piano cottura). Il piano soppalcato non era mai stato pulito così come il divano del soggiorno. La villa è una vera e propria invasione di zanzare e non ci sono adeguate precauzioni (zanzariere e repellenti), a differenza di tutte le altre sistemazioni in cui abbiamo soggiornato in un mese a Bali. Lo staff si è dimostrato inconcludente, maleducato, non collaborativo e ha tentato più volte di spillarci soldi non dovuti (transfer verso l'aeroporto che al momento della partenza raddoppiano di prezzo, deposito al check-in che non viene reso al check-out, richiesta di cifre assurde per un late check-out di 4h.. e con assurde intendo 4milioni di Rupie). Per concludere tra schiamazzi dei vicini fino a tarda ora e la confusione dal mattino presto dello staff pulizie ci si può dimenticare la pace e la tranquillità. Consiglio poi vivamente di evitare la doccia in Spa, bagni imbarazzanti da quanto sporchi e maleodoranti. Peggior soggiorno a Seminyak in 10anni di viaggi a Bali!
Risposta di General Manager, il giorno 1 set 2016
Dear Irene It is our regret to know that you were staying with us uncomfortably, and please accept our sincerest apologies for the inconveniences caused. We have noted well your feedback and we would take the utmost care to have further improvement toward to our room facility and staff services. We really hope there would be an opportunity to serving and delighting you on your next holiday in Bali. Best regards Putu Riana Resort Manager

8/10 Buono

Maryanna

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff where lovely
Soggiorno di 6 notti a febbraio 2024
Risposta di Sandi Yasa //GM, il giorno 26 feb 2024
Dear Maryanna,Thank you for your review, we are delighted to hear that you enjoyed stay with us.Looking forward to welcoming you back soon.

10/10 Eccellente

Kimberley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff were amazing. Location great.
Soggiorno di 7 notti a febbraio 2024
Risposta di Sandi Yasa//GM, il giorno 23 feb 2024
Dear Kimberley,Thank you, nice to hearing that you are happy during stay with Us, glad to serve you in the nearest future.

10/10 Eccellente

Emma

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a gennaio 2024
Risposta di Sandiyasa//GM, il giorno 28 gen 2024
Dear Emma,Thank you for your feedback and looking forward to serving you better in the future

8/10 Buono

Ashley

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely staff went above and beyond to make our stay nice. Great for families.
Soggiorno di 10 notti a settembre 2023
Risposta di Sandiyasa//GM, il giorno 10 ott 2023
Dear Ashley,We're delighted that you enjoyed stay in our property.We look forward in welcoming back soon to assist you.

10/10 Eccellente

Mae

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We had a fantastic stay in one of the Grand Pool Villa's. We loved that Villa Seminyak was set a bit back from the main strip in Seminyak - it meant that it was a bit quieter and less hectic. The staff were always so friendly and helpful as well. The villa itself is well kept despite showing it's age a little, and the massive private pool and outdoor area was so great! The Lagoon Massage Spa is wonderful - the staff are all so attentive and the treatments were amazing. If we were to fault anything, I'd say that the buffet breakfast is a little underwhelming for the price, but it was definately edible. We'll definitely be back for another stay.
Soggiorno di 7 notti a giugno 2023
Risposta di Sandy., il giorno 8 lug 2023
Dear Mae,Thank you for your time taking good review sharing your memorable experience during stay at villa seminyak estate. Glad to welcoming you back in nearest future with another experience.

10/10 Eccellente

Sara

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti a maggio 2023
Risposta di Sandi Yasa //GM, il giorno 29 mag 2023
Dear Sara,Thank you very much and looking forward to welcoming you back to our property

10/10 Eccellente

Damian Edward

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Sandi Yasa //GM, il giorno 26 mag 2023
Dear Damian Edward,We're delighted that you enjoyed stay in our property.We look forward to welcoming you soon .

10/10 Eccellente

Chessie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was great, we had a two bedroom Villa, the private pool was great! We enjoyed the breakfast and like the cart that took you to the market and the beach
Soggiorno di 3 notti ad aprile 2023
Risposta di Sandiyasa//GM, il giorno 16 apr 2023
Dear Chessie,Greetings from Villa Seminyak Estate & Spa.We are very grateful for your feedback and truly appreciate your kind words. I will share your feedback with the team as they will be delighted to know they provided you with such a memorable experience.We all look forward to welcoming you back soon.

10/10 Eccellente

Dennis

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Simply amazing!
Great quiet peaceful location. Very close to Bintang Supermarket, other shops, and restaurants. Amazing customer service and very courteous and helpful staff. Remarkable daily buffet breakfast. Will definitely be coming back and will recommend you guys to all our friends.
Soggiorno di 7 notti a gennaio 2023
Risposta di I Nengah Sandiyasa//GM, il giorno 25 gen 2023
Dear Dennis,Thank you for taking time to share your valuable review.Glad to hearing that you are happy stay with Us, I will share your feed back to our associatte.We appreciate and looking forward to welcoming you back in nearest future.

10/10 Eccellente

Ramon, Stad aan 't Haringvliet

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
it's very nice staying over here & so lovely staff
Risposta di Sandi Yasa//General Manager., il giorno 16 dic 2022
Dear Ramon,Thank for your comment, We are happy to hearing that you enjoyed stay with Us.

10/10 Eccellente

Stephanie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Clean and well up kept. Great staff who looked after us and were super friendly! Great. For families
Soggiorno di 3 notti a dicembre 2022
Risposta di Sandi Yasa//GM, il giorno 9 dic 2022
Dear Stephanie,We are very grateful for your truly appreciate your kind words. I will share your feedback with the team as they will be delighted to know they provided great stay for you.

10/10 Eccellente

Perla

Mi è piaciuto: Pulizia e comfort della camera
Stay Here! No regrets.
This place is amazing. Our villa with pool was beautiful and relaxing. They accomodated our early arrival since there’s a room ready. Breakfast included was great! Hot and cold were served buffet style. There’s a cafe called Three Coins across the street and their food is also great. Carla spa is about 5 mins walk since we like our massages done late before bed. Overall everything was phenomenal and I would stay here again.
Part of reception area
Buffet breakfast
Fresh fruits at the buffet breakfast
Walk from our villa to the reception area/restaurant
Soggiorno di 2 notti a novembre 2022
Risposta di Sandi Yasa, General Manager., il giorno 4 dic 2022
Dear Perla,Warming Greeting from Villa Seminyak Estate & Spa.Thank you for taking the time to share your experience stay and valuable feedback.We're delighted that you enjoyed stay in our property.We look forward in welcoming back soon to assist you.Kindly regards,

10/10 Eccellente

Claudia

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We loved our stay. Staff were friendly and very helpful. The Lagoon spa services were so nice too. We would definitely stay again! We were there for a family holiday and stayed in a Royal Villa. It was easy with big bottles of water provided, daily turn down service, room service was good, and staff were ready to help at a moments notice with any request. A note for young families - we Hired a pool fence from a local company due to having a toddler and 8 year old. I didn’t realise when I booked the villas are completely indoor/outdoor living so the kitchen and living area is open air. I’m grateful I had the pool fence or we would have been Confined to a room with our 18mo. I also found it hard to manage the (understandably) tiled floor as it became incredibly slippery after the kids went in the pool or when rain came through the open wall. Depending on age of kids I’d probably consider that highly in your decision making. Having said that, it was also such a lovely part of the Villa stay, because the rooms were air conditioned for comfort overnight but you could really feel like you were in Bali in the living areas. It was much easier to supervise the kids in the pool too as the adults sat in the living area, toddy ran around on the grass, and big kids could all be in the pool whenever they liked. I spent a lot of time at friends villas - executive suites. Very similar set up. Just a gorgeous stay and we would definitely return.
Soggiorno di 8 notti a ottobre 2022
Risposta di I Nengah Sandi Yasa, il giorno 22 ott 2022
Hi Claudia,Thanks for leaving a review and We are glad that you and family enjoyed stay with us.Our team member will always going keep with extra mile during daily services. We will definitely share this with them.Looking forward to serving you better in the future!

8/10 Buono

Ruben

Mi è piaciuto: Pulizia e servizi
I have been trying to stay at this location since I found it on a picture years ago. Once you are in the estate, it is very quiet and peaceful. You are walking distance from the beach, shops, local cuisine, massage spas, restaurants, and mini marts. Don't want to walk, they have a shuttle that can drop you off almost anywhere. The staff was incredibly nice and polite. My bag was very heavy, but they were determined to carry it haha. They all remembered my name and greeted me every time I was out of my room. The free breakfast was definitely a highlight, and a lot of good options. They mixed it up everyday as well. Didn't get to try the room service, but seemed to have a good variety as well. The highlight for me was the POOL!. It was so amazing to just open a door in your room and jump straight into the pool. The pool has a ledge to sit on right outside of your room. Yet once you get into it, it was a good depth for swimming. Room was spacious and could definitely accommodate two people. Bathroom was spacious. Shower had good pressure, and good temp control. Some cons to mention. I stayed in Lagoon villa and overall happy with my stay but the rooms need a little TLC. The doors for the pool felt a little flimsy, and unsure if they were actually closed/locked. I didn't feel unsafe. Some parts of the trim looked patched, but not finished. Minor issue. The bed also was a bit hard for my taste. Possible mattress investment would be good.
Soggiorno di 4 notti ad agosto 2022
Risposta di Sandy., il giorno 4 ott 2022
Warming Greeting from Villa Seminyak Estate & Spa.Thank you Ruben for taking the time to share your experience stay and valuable feedback with us.We're delighted to learn that our facilities highlighted in the room.We look forward in welcoming back soon to assist you with better services.Kinds regards,Sandi Yasa General Manager

8/10 Buono

Viaggiatore verificato

Soggiorno di 2 notti a novembre 2019

10/10 Eccellente

Glen

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 5 notti a giugno 2020
Risposta di suma, il giorno 5 ago 2020
Dear Glen, Thank you for the rating, we are currently temporarily closed, soon we will open better dan stronger, looking forward to serve you in the nearest future.

8/10 Buono

Viaggiatore verificato

Soggiorno di 3 notti a dicembre 2017
Risposta di suma, il giorno 31 lug 2020
Thank you for the rating

10/10 Eccellente

Gareth

Mi è piaciuto: Pulizia e comfort della camera
Villa Seminyak Estates - review
Had a fantastic stay here, the rooms are very comfortable and spacious, they’re cleaned every day to a high standard as well as 2 large bottles of complimentary water - also sprayed every evening to prevent mosquitos. The buffet breakfast is also good, lots of choice and different selection everyday, a good mix of Indonesian & Western food so you can try a bit of everything. They also allowed me to take a tray of food away one of the days. We ate some evening meals at the restaurant also, all meals were nice but nothing outstanding. The service from all staff is impeccable, everyone who works there were really welcoming, friendly and super helpful. Also the security team are really kind too.
Soggiorno di 2 notti a marzo 2020
Risposta di suma, il giorno 27 mar 2020
Dear Gareth, Thank you for your supporting review, we are so grateful that we are able to deliver our promises to creating a wonderful and memorable stay for you and your families. Thank you for having chosen Villa Seminyak Estate & Spa, we are looking forward to welcoming you back in the nearest future. Your sincerely Made Sumariana CHA General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia e servizi
Soggiorno di 2 notti a marzo 2020
Risposta di suma, il giorno 27 mar 2020
Thank you for your supporting review, and looking forward to welcoming you back soon. best regards Made Sumariana CHA General Manager

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 3 notti a marzo 2020
Risposta di suma, il giorno 27 mar 2020
Thank you for your supporting review, and looking forward to welcoming you back soon. best regards Made Sumariana CHA General Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location in Seminyak. Everything was beyond expectations.
Soggiorno di 3 notti a marzo 2020
Risposta di suma, il giorno 11 mar 2020
Dear Valued guest, We thank you for your supporting review and highly appreciate your compliments for our services at Villa Seminyak that is beyond you expectation. Thank you for having chosen Villa Seminyak, we are looking forward to welcoming you back in the nearest future. Your sincerely Made Sumariana CHA General Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It is an awesome place to have your honeymoon. Place is very close to all the amenities. Pool was very clean.
Soggiorno di 5 notti a gennaio 2020
Risposta di suma, il giorno 7 feb 2020
Dear valuable guests, Thank you for your kind supporting review. We are so happy that you enjoyed the time with us.We are looking forward to welcoming you back in the nearest future. your sincerely Made Sumariana CHA General Manager.

8/10 Buono

Mårten

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel
Good hotel but maybe not worth the the high price
Soggiorno di 3 notti a dicembre 2019
Risposta di suma, il giorno 8 gen 2020
Dear Mårten, Thank you for your review, we will certainly work on improvement as we are committed to keep refining our services and facilities. Best regards Made Sumariana CHA General Manager

8/10 Buono

Mads

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Family vacation in Seminiyak
Great location central behind the Main Street of Seminiyak, but still you feel it’s not noisy nor busy. Breakfast super nice many fresh options for all family members, however the restaurant was too hot - more air conditioning would not be a bad thing. The pool in the villa was too hot water was not cooled down to match the hot weather. However villa was beautiful, staff was nice and welcoming always smiling ready to lend you and hand or just make your stay fantastic
Soggiorno di 4 notti a dicembre 2019
Risposta di suma, il giorno 27 dic 2019
Dear Mads, Warmest greeting from Villa Seminyak Estate & Spa. Thank you for your time to write a review and we are so grateful that you overall enjoyed the time with us. The weather was so extremely hot lately in Bali, even for us that live in the island, this weather was so hot. The location which is just close to the center of the attraction in the Seminyak area, the shopping and dining places is one of the advantage of staying at Villa Seminyak Estate & Spa, the other is the hosplitality offered is beyond expectation. Our staff work smartly to create a memorable stay for each and every guest. Thank you for having chosen Villa Seminyak Estate & Spa, we are looking forward to welcoming you back in the nearest future. Your sincerely Made Sumariana CHA General Manager.

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing value for money. Great villas, fantastic personnel, amazing spa. All this in a super convenient location to explore seminyak and the whole island really. Highly recommended.
Soggiorno di 4 notti a novembre 2019
Risposta di suma, il giorno 4 dic 2019
Dear Valuable guests, Warmest greeting from Villa Seminyak Estate & Spa, Thank you for writing a review that show how happy you are with the property services and staff. The location as well is very centered to all the attraction places, dining venues and shopping as well. Thank you for having chosen us, we are looking forward to welcmoing you back in the nearest future. Your sincerely Made Sumariana CHA General Manager

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Wonderful private villas, central to everything and very welcoming staff
Soggiorno di 4 notti a novembre 2019
Risposta di suma, il giorno 19 nov 2019
Dear valuable guests, Thank you for your acknowledgement of our villa services and facilities. we are glad as well to understand that you take the advantage of the location which is just central.We are looking forward to welcoming you back in the nearest future. Best regards Made Sumariana CHA General Manager

10/10 Eccellente

Lena

Soggiorno di 2 notti a novembre 2019

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 13 notti a ottobre 2019
Risposta di suma, il giorno 19 nov 2019
Thank you for your ratings. We believe that you enjoyed the time with us. we are looking forward to welcomig you back in the nearest future. sincerely yours Made Sumariana CHA General Manager

8/10 Buono

John

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff are very friendly and happy to chat. They go out of their way to ensure your stay is pleasant. We enjoyed our stay immensely.
Soggiorno di 6 notti a ottobre 2019
Risposta di suma, il giorno 8 nov 2019
Dear John, Thank you for your time to write a supporting review that really helps us to keep maintaining and improving the service quality delivered towards our beloved guests. Thank you for having chosen Villa Seminyak Estate & Spa, we are looking forward to welcoming you back in the nearest future. Your sincerely Made Sumariana CHA General Manager

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Staff were very friendly. Excellent customer service..hotel needs a bit of upgrading
Soggiorno di 3 notti a ottobre 2019
Risposta di suma, il giorno 17 ott 2019
Thank you for your feedback , we highly appreciate your input for us always keep refining our services and facilities. We are looking forward to welcoming you back in the nearest future. Best regards Made Sumariana CHA General Manager

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Stayed in the Royal Villa which met all expectations. Very private, felt secluded which is what we as a family of 5 were after. The property itself needs a little updating, but very spacious, comforting and ample space for all. Loved the smiles of all the employees who just make it that much more special as for me it's the little things that count and the customer service is nothing short of brilliant
Soggiorno di 8 notti a settembre 2019
Risposta di suma, il giorno 2 ott 2019
Dear Warmest greeting from Villa Seminyak Estate & Spa. Thank you for time to write a review of your recent stay with us and its telling us how happy you are with the Villa's facilities, the room, the very private pool and the lush tropical garden. The location is close to all the attraction at Seminyak area, but when you are entering the villa complex it offers you a relax peace and serenity. Your feedback truly motivates us to keep maintaining and improving the service quality towards our valuable guests. Thank you for recommending us to your networks, and we are looking forward to welcome you back to your second home...Villa Seminyak Estate & Spa at the nearest future. Your Sincerely Made Sumariana, CHA General Manager.

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great clean service an wonderful breakfast. I would definitely go back
Soggiorno di 2 notti a settembre 2019
Risposta di suma, il giorno 20 set 2019
Thank you for your support and patronage, we are looking forward to welcoming you back in the nearest future. sincerely yours Made Sumariana CHA General Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff at Villa Seminyak are excellent! They are very friendly and helpful, regularly checking in that everything is comfortable and going well. There is a large buffet breakfast, plenty of variety to choose from, although the coffee is ordinary. The location is convenient, especially if you duck out the back, taking the laneways to Bintang supermarket.
Soggiorno di 7 notti ad agosto 2019
Risposta di suma, il giorno 11 set 2019
Thank you for your supporting review. So glad that you happy with your stay. We are looking forward to welcoming you back in the nearest future. Sincerely yours Made Sumariana CHA General Manager

8/10 Buono

Heejung

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2019
Risposta di suma, il giorno 11 set 2019
Dear Heejung, Thank you very much for your supporting review Best regards Made Sumariana CHA General Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
very friendly staff. Nothing was too much trouble. Room was excellently laid out - beautiful gardens. Superb food. Loved shuttle buggies.
Soggiorno di 7 notti ad agosto 2019
Risposta di suma, il giorno 5 set 2019
Thank you for your supporting review. We highly appreciate every feedback and comments for our improvement. We hope there will another opportunity to welcome you back soon, Best regards Made Sumariana CHA General Manager

8/10 Buono

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
La situation de l hôtel est parfaite et le personnel adorable ! La villa est spacieuse et offre une piscine assez grande sans vis à vis... L endroit idéal pour passer quelques jours en famille, au calme et à deux pas des commerces et restaurants ! 2ème fois que nous venons et nous reviendrons c est certain Le seul bémol : il faudrait peut être que la navette aille jusqu à la plage - 15bonnes minutes à poeds-comme d autres hôtels le proposent
Soggiorno di 12 notti ad agosto 2019
Risposta di suma, il giorno 3 set 2019
Dear Thank you for writing a supporting review of your recent stay. We are so happy that you enjoyed the time and had a memorable memory. We are looking forward to welcoming you back in the nearest future. best regards Made Sumariana CHA General Manager

2/10 Terribile

Viaggiatore verificato

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Los muebles viejos y rotos, cama con bultos habitación sucia incluso con telarañas que tuve que decir dos veces que vinieran a limpiarla, un concierto en el pub que estaba pegado a la habitación no permitía dormir por las noches, te cobran el café de máquina aparte en el desayuno, desayuno por cierto muy pobre para lo que pagas y el estado del hotel en definitiva un desastre de hotel. Para no volver nunnnnca con la gran oferta que hay.
Soggiorno di 3 notti ad agosto 2019
Risposta di suma, il giorno 27 ago 2019
Thank you for your comment and feedback, we are committed to keep refining the services and product for the future. Best regards Made Sumariana CHA General Manager

8/10 Buono

Viaggiatore verificato

Soggiorno di 7 notti ad agosto 2019
Risposta di suma, il giorno 27 ago 2019
Thank you for the rating, looking forward to welcoming you back

10/10 Eccellente

Daniel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great, great!
Great spot, great villas. We stayed for 8 nights first in the Grand Delux villa, and when we came back from Bali we decided to come back again and stayed in the Royal Pool villas. Dody also provided great service!
Soggiorno di 3 notti ad agosto 2019
Risposta di suma, il giorno 14 ago 2019
Dear Daniel, Thank you for writing a review of your recent stay. We are so happy that we can deliver a great service during you stay, a memorable and satisfying time with us. We are looking forward to welcoming you back in the nearest future. Your sincerely Made Sumariana CHA General Manager

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nothing short of wonderful!
Amazing staff who went above and beyond to make sure that we felt at home during our stay! The lagoon pool was an added bonus to wake up to every morning while staying in one of the lagoon view rooms. The breakfast was also fantastic. My wife and I shall definitely be returning here in the near future!
Soggiorno di 3 notti ad agosto 2019
Risposta di suma, il giorno 14 ago 2019
Dear Robert, Thank you very much for your time to writing a review of your recent stay with us. We are so happy that you enjoyed the time specially that you decided to comeback again in the near future. We are looking forward to welcoming you back. Your sincerely Made Sumariana CHA General Manager

8/10 Buono

Buddhika

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Nice place to stay and walking distance to main Street and the beach. Staff were helpful and breakfast was nice. However, we stayed in a two bedroom villas (#428) only one room was properly cleaned the other bathroom was not cleaned (#429). Overall good property to stay with its location make it very convenient.
Soggiorno di 1 notte ad agosto 2019
Risposta di suma, il giorno 6 ago 2019
Dear Buddhika, Thank you for your supporting review, we are so glad that you enjoyed your time with us. Be well and we are looking forward to welcoming you back in the nearest future. Your sincerely Made Sumariana CHA General Manager

6/10 Soddisfacente

Catherine

Soggiorno di 2 notti a luglio 2019

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 5 notti a luglio 2019
Risposta di suma, il giorno 10 lug 2019
Thank you for staying with us, we are looking forward to welcoming you back in the nearest future.

6/10 Soddisfacente

Damien

Mi è piaciuto: Personale e servizio
Soggiorno di 3 notti a giugno 2019
Risposta di suma, il giorno 5 lug 2019
thank you for your feedback,

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The villa was very nice and the staff were extremely helpful with getting bags to the room and assisting with check-in.
Soggiorno di 1 notte a giugno 2019
Risposta di suma, il giorno 19 giu 2019
Thank you for your positif review. We are so delighted that you enjoyed your time wiith us and looking forward to welcoming you back in the nearest future. best regards Made Sumariana CHA General Manager

10/10 Eccellente

Ms.Hymes, Las Vegas

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property was extremely pleasant and accomodating to stay while visiting Seminyak. The grounds were well maintained by workers. The staff ALWAYS said hello or good morning (with a smile) whenever I would come in contact. I had an issue with a sticky lock and it was resolved within minutes. It was a beautiful and clean layout. The breakfast buffet was perfect and you definitately dont want to miss out on that. It was completely safe, even walking from Seminyak beach at night back to the room. It was very quiet, very private and peaceful and I will definitely be coming back to this property. Also I was able to get a massage at the Lagoon Spa and they were so nice and accomodating and reasonably priced. Also there are drivers for hire via the front desk which was awesome (there IS ALWAYS AVAILABILITY) so last minute driver needs, no problem. I cant say enough good things about this place. I wish i could give 10 stars!
Soggiorno di 6 notti a maggio 2019
Risposta di suma, il giorno 7 giu 2019
Dear Ms.Hymes Warmest greetings from Villa Seminyak Estate & Spa. Thank you for your feedback and it's great to hear that you enjoyed your stay with us. We are delighted to receive acknowledgement of our commitment to create memorable experiences to our guests and we will surely pass on your wonderful comments to all the team. We are glad to know that you enjoyed and took full advantage of our convenient location. It is indeed great to be able to step out and be in the midst of the vibrant shopping and dining options of Seminyak area. It was our pleasure to have you as our guest and we look forward to the opportunity of welcoming you back in the near future. Your Sincerely Made Sumariana, CHA

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 3 notti a maggio 2019
Risposta di suma, il giorno 28 mag 2019
Thank you for the full rating. We are looking forward to welcoming you back soonest,

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The staff were friendly and polite. We did ask to have the refrigerator checked as the fridge section was not working at all. It took two requests and two days to repair. Also requested the pool filter and jets be turned on as we were going to be in the pool but that was ignored so we didn't ask again. Not a big deal really. The pool and villa are well set out and big but the whole place needs a revamp. The towels are clean but very old and tired. I expect big white fluffy towels with a 4 star establishment. The bed is very firm and the option of a mattress topper would be great.
Soggiorno di 5 notti a maggio 2019
Risposta di suma, il giorno 17 mag 2019
Dear Thank you for your valuable feedback regarding to your recent experience with us at Villa Seminyak Estate & Spa. Your comments are important to us as we continue to refine the level of service we extend to our guests. We greatly appreciated your comments and hope to welcome you back to the resort in the not too distance future. Your Sincerely Made Sumariana, CHA General Manager