Caro Luca, Siamo felici di sapere che hai apprezzato il nostro ottimo servizio e il personale gentile e disponibile! La tua soddisfazione è la nostra priorità, e ci fa piacere sapere che hai avuto un'esperienza positiva con noi. Se hai ulteriori commenti o richieste, non esitare a farcele sapere. Speriamo di averti nuovamente come nostro ospite in futuro. Grazie mille per la tua gentile recensione!Guest Experience Team

Gentilissima Federica, Prima di tutto vogliamo ringraziarla per averci scelto in occassione del suo soggiorno a Siviglia. É per noi un gran piacere sapere che la sua esperienza sia stata cosi piacevole e la ringrazio per aver condiviso la sua opinione. Speriamo di cuore poter darle il benvenuto nella sua prossima visita. Cordiali saluti, María Sánchez Guest Experience Manager.

Gentilissimo Carlo, Ho letto veramente con piacere il suo commento e la ringrazio per i molti complimenti che ci ha voluto rivolgere. Grazie anche per la vostra menzione circa il personale dell'hotel, in particolare, Tatiana. Ho condiviso le vostre parole gentili con tutti. Ci auguriamo di avere presto un'altra occasione per servirla sempre al meglio. Cordiali saluti. Jacopo Mossio Guest Experience Manager

Dear Guest, First of all we would like to thank you for having chosen the Gran Meliá Colón hotel for your recent visit to Seville. We feel more than delighted to know that we contributed to make your visit to this beautiful city unforgettable. Furthemore, it is fantastic to hear about your positive comments of our spectacular restaurant El Burladero. We are hoping to welcoming you again in the future. I remain at your disposal. Warm regards, Jacopo Mossio Guest Experience Manager

Gentile Ospite, La ringraziamo molto per il suo feedback positivo, di grande stimolo per chi, come noi, dedica la propria passione al servizio degli Ospiti. E’ un vero piacere per tutto lo staff sapere quanto ha apprezzato la raffinata eleganza della nostra struttura storica, e l’attenzione che prestiamo quotidianamente alla cura dei dettagli. Grazie ancora per consigliarci ad altri viaggiatori. Ci auguriamo di poter ospitarla nuovamente al più presto per continuare a vivere una esperienza indimenticabile. Cordiali saluti, Jacopo Mossio Guest Experience Manager

Dear guest, Thank you so much for choosing the Gran Meliá Colón in Seville. We highly appreciate the time you have dedicated to share your great experience with us. We are delighted to know you had a wonderful time at RedLounge. Please do not hesitate to contact us if we may be of assistance in any way. We look forward to welcoming you back at Gran Meliá Colón, your home in Seville. Warm regards, Jacopo Mossio Guest Service Manager

Gentile Titta, Desideriamo ringraziarLa per aver scelto il nostro albergo durante la Sua permanenza a Siviglia e per aver contribuito con la Sua recensione a segnalare diversi aspetti sulla nostra struttura. Siamo spiacenti di non averLe potuto garantire il massimo da lei sperato in alcuni frangenti. Terremo certamente a mente quanto da lei indicato per migliorare ulteriormente la qualità dei nostri servizi, e siamo soddisfatti di averLe comunque garantito complessivamente un'esperienza positiva. Ci auguriamo che questo episodio non pregiudichi la fiducia che ha riposto in noi e speriamo voglia darci un'altra possibilità per dimostrarLe la nostra professionalità e la cura che ogni giorno dedichiamo ai nostri clienti. Rimaniamo a Sua disposizione per qualsiasi informazione o assistenza. Cordiali saluti, Jacopo Mossio Guest Experience Manager

Gentile Ospite, Desideriamo ringraziarla per aver scelto il Gran Meliá Colón e soprattutto per il prezioso tempo dedicato a condividere la sua esperienza. Sapere che ha apprezzato la bellezza della nostra città, la posizione privilegiata della nostra struttura ed i nostri servizi è motivo di grande orgoglio e motivazione per noi. Ci auguriamo di poter ospitarla nuovamente, per continuare a vivere un’esperienza indimenticabile. Cordiali saluti, Jacopo Mossio Guest Experience Manager

Dear Client, We want to thank you your great valuation regarding our hotel Gran Meliá Colón. We look forward to welcoming you again in a near future. Kind regards. Jacopo Mossio Guest Experience Manager

Dear Guest, We are grateful for making Gran Meliá Colón the Hotel of your choice during your recent visit to Seville. Our team's primary mission is to make sure our guests feel as if they we're right at home, so we are happy to have fulfilled your expectations. We hope to have the chance to welcome you back again soon. Sincerely, Jacopo Mossio Guest Experience Manager

Gentile Ospite, Desideriamo ringraziarLa per il prezioso tempo dedicato a condividere la Sua esperienza nel Gran Meliá Colon, nel cuore della splendida Siviglia. La ringraziamo molto per il Suo feedback positivo, di grande stimolo per chi, come noi, dedica la propria passione al servizio degli Ospiti. Ci auguriamo di poterLa ospitare nuovamente al più presto. Restiamo a Sua completa disposizione. Cordiali saluti, Jacopo Mossio Guest Experience Manager

Stimato Paolo, La ringraziamo di cuore per aver scelto Gran Meliá Colón come il suo hotel di riferimento durante il suo soggiorno a Siviglia, e per il suo gentilissimo commento su Expedia.com. Siamo molto lieti del fatto che lei abbia avuto una splendida vacanza grazie all'efficenza di tutto il personale. Soddisfare il cliente con la massima professionalitá é il nostro obbiettivo. Aspettiamo di riceverla presto per sorprenderla in maniera sempre differente. Cordiali Saluti, Jacopo Mossio Guest Service Manager

Gentile Ospite, Tante grazie per la Sua recensione, per noi l’opinione dei nostri clienti sempre conta. Prima di tutto, siamo contenti che abbia apprezzato la nostra location, il nostro personale sempre professionale e impegnati e tutti i nostri servizi. D'altra parte, ci scusiamo per i disagi riscontrati sul nostro servizio Spa (sempre disponibile dalle 09:00 fino alle 21:00) e per il fatto che non siamo riusciti a rimediarlo in maniera adeguata. Possiamo assicurarLe che i nostri collaboratori alla reception sono sempre a disposizione degli ospiti per risolvere qualsiasi problema ed i nostri tecnici sono sempre presenti in struttura in caso di necessità. La nostra terrazza panoramica è veramente come Lei ha giustamente fatto rilevare, uno spazio incantevole ed inaspettato tra i tetti storici di Siviglia. Augurandoci di ospitarLa nuovamente in futuro, le porgiamo i nostri più cordiali saluti. Jacopo Mossio RedGlove Service Manager.

Gentile Signor Massimo, Siamo infinitamente grati per aver trovato il tempo di condividere la Sua esperienza on line. Siamo felici che abbia trascorso momenti felici al Ristorante. La ringraziamo di cuore per aver apprezzato l'attenzione del nostro staff. A nome di tutti che lavoriamo ogni giorno con l’obiettivo di far vivere ai nostri clienti un’esperienza única. La ringraziamo per le Sue belle parole di stima. Speriamo proprio di avere l'opportunità di rivederLa di nuovo. I nostri più sinceri saluti, Jacopo Mossio RedGlove Service Manager

Gentile Ospite, Con questa bellissima valutazione non possiamo dire altro che Le siamo molto grati per avere condiviso la Sua esperienza nel Gran Meliá Colón. Siamo contenti di sapere che siamo riusciti a soddisfare le Sue aspettative. Ci rammarica inoltre, l’insoddisfazione in particolare con il señale wi-fi nella Sua stanza, speriamo che questa circostanza vissuta non precluda la possibilità di un futuro soggiorno al Gran Meliá Colón e auspichiamo di poter ospitarLa nuovamente al più presto. Nel fratempo Le inviamo i nostri più cari saluti. Jacopo Mossio, RedGlove Service Manager.

Gentile Ospite, Sapere che ha apprezzato la nostra magnifica posizione ed i nostri servizi, è motivo di grande orgoglio e motivazione. Nella speranza di poterle accogliere in futuro, inviamo i nostri più calorosi saluti. Jacopo Mossio. RedGlove Service Manager

Dear Anna, Thank you immensely for sharing such heartwarming feedback with us! We're beyond thrilled that you and your family had such a memorable experience during your stay, especially for such a special occasion as your mother's 90th birthday. It's incredibly rewarding to hear that our location and the luxury of our hotel added to the joy of your celebrations.Your kind words about our staff, particularly Oscar, Andres, and Alberto, mean the world to us. We'll be sure to pass along your praises to them and the rest of our team. We strive to create an atmosphere where guests feel like family, and we're delighted that you felt that connection during your six-night stay.We can't wait to welcome you back in May 2025 for another unforgettable experience. Until then, please take care, and know that you'll always have a home away from home with us.Warm regards,Guest Experience Team

Dear Chander Kumar, Your kind words mean the world to us! We're thrilled to hear that you had such a fantastic experience with us. Providing amazing staff, food, and service is what we strive for, and we're delighted that we hit the mark during your stay. Our central location near all attractions makes exploring easy and convenient. We can't wait to welcome you back for another amazing experience!Warm regards,Guest Experience Team

Dear James, Thank you for your wonderful feedback! We're delighted to hear that you found our property amazing and appreciated its central location. We strive to provide our guests with a memorable experience, and we're thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future!Best regards,Guest Experience Team

Dear Kiran, Thank you so much for your kind words! We're thrilled to hear that you found our location convenient and our staff friendly, approachable, and knowledgeable. Ensuring our guests feel welcomed and supported throughout their stay is always our top priority. We hope to have the pleasure of welcoming you back again soon!Warm regards,Guest Experience Team

Dear Richard, Thank you for your lovely feedback. We're delighted to hear that you found Hotel Colon Gran Meliá beautiful, well-located, and that you had a positive experience with our staff. Providing excellent service and creating memorable experiences for our guests are top priorities for us. We appreciate your kind words and hope to have the pleasure of welcoming you back again soon.Warm regards,Guest Experience Team

Dear Valerie, Thank you for your glowing review. We're thrilled to hear that our staff made your stay at Hotel Colon Gran Meliá so enjoyable. It's wonderful to know that our staff provided such superb service, and we're delighted that they exceeded your expectations. We're also pleased that our convenient location near restaurants and shopping added to your overall experience. We look forward to welcoming you back on your next visit. Warm regards, Guest Experience Team

Dear Christopher, Thank you for sharing your experience. We're thrilled to hear that you found Hotel Colon Gran Meliá beautiful and conveniently located near historic buildings and tourist attractions. Our staff takes pride in providing friendly and helpful service to ensure our guests have a memorable stay. We're delighted that you enjoyed the breakfast buffet as well. If you ever find yourself back in the area, we'd love to welcome you again for another wonderful experience.Kind regards, Guest Experience Team

Dear Kamini, Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed your stay and found our rooms spacious with lovely art and decor. It's fantastic to know that you received attentive service from our room service and housekeeping teams. Our staff strives to create a welcoming environment, and we're glad to hear they were helpful during your stay. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back soon. Warm regards, Guest Experience Team

Dear Gary, Thank you so much for your review. We are looking forward to welcoming you again in the near future.Kind regards,Guest Experience Team

Dear Kevin, Thank you so much for taking the time to share your feedback. We're delighted to hear that you had an excellent experience with our staff, from check-in to room service. Our concierge team is always ready to assist guests with recommendations, and we're glad they could help you find a nearby pharmacy. Your recommendation means a lot to us, and we would be honored to welcome you back on your next visit.Warm regards,Guest Experience Team

Dear Michaela, Thank you for your exceptional feedback. We are looking forward to welcoming you again in the near future. Kind regards, Guest Experience Team

Dear Milenis, We would like to thank you for choosing us for your recent stay and for spending your valuable time sharing your stay. Please accept our sincere apologies for not having met your expectations in this occasion. We hope that you will soon give us a new opportunity to enjoy the experience in its entirety and to show you the professionalism and enthusiasm with which all the members of this team work daily.Warm regards, Guest Experience Team

Estimada Ana, Muchas gracias por su excepcional puntuación. Nos llena de alegría recibir valoraciones como la suya. Estamos deseando darle de nuevo la bienvenida para ofrecerle una nueva experiencia única. Reciba un cordial saludo, Guest Experience Team

Dear Nina, Thank you so much for your wonderful review. We hope to have the chance to welcome you again in order to offer a new memorable stay. Kins regards,Guest Experience Team

CherJean-Charles,Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience après votre excellent séjour dans notre hôtel. Nous sommes ravis d'apprendre que vous avez apprécié la tranquillité des chambres ainsi que le petit-déjeuner copieux et le personnel agréable.Cependant, nous regrettons que le changement des produits dans la chambre, passant de la marque Clarins à la marque espagnole Carner, ait constitué un inconvénient pour vous. Vos commentaires sont précieux, et nous les prenons en compte pour améliorer continuellement notre service.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour, en espérant que nous aurons l'occasion de vous offrir une expérience encore plus satisfaisante.Bien à vous,Guest Experience Team

Dear Simon, Thank you for your exceptional review. We are looking forward to welcoming you again in the near future in order to provide you with a memorable experience. Kind regards,Guest Experience Team

Dear SOPHIE,Thank you so much for your kind words and for giving us a perfect rating. We’re thrilled to hear that you had a 5-star experience at our hotel. Our staff will be very pleased to hear your positive feedback. We strive to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Seville in the future.

"Dear kellyJay,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us!Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We’re particularly happy that our staff made your stay pleasant and that you found our programs well-organized. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope you had also a very good experience discovering this historical city of Seville.Thank you again for your kind words, and we look forward to seeing you again soon.

Dear Frederic,Thank you very much for sharing this wonderful valoration of your recent stay with us.We are sincerely glad to know you fully enjoyed your time in Seville and we look forward to welcoming you back.Wishing you a lovely evening we send you our best regards,

Dear Alex, Thank you for sharing your wonderful experience at Gran Melia Colón during your trip to Seville! We're delighted to hear that our staff's hospitality and competence, outstanding food, and the inviting comfort of our red-level room contributed to your enjoyable stay. Your kind words motivate us to maintain our high standards. We look forward to welcoming you back and creating more memorable moments for you in the future.Kind regards. Guest Experience Team

Dear Ricardo, Thank you for your feedback! We appreciate your positive note on the pricing. We understand that the food experience is crucial, and we're committed to continuous improvement. We'll take your input into consideration as we work on enhancing our menu. We hope to have the opportunity to exceed your expectations in the future.Kins regards. Guest Experience Team

Dear Ary'El,Thank you very much for sharing this wonderful valoration of your recent stay with us.It has been a pleasure hosting you and we look forward to welcoming you back very soon.Wishing you a lovely evening we send you our best regards,

Dear Beate, Thank you for bringing your concerns to our attention. We sincerely apologize for the issues you encountered during your visit, and we appreciate your honest feedback.We understand the importance of cleanliness and maintaining a high standard in our facilities. Your observations about the lack of vacuuming on the floor, the smudged door handles in the restaurant, and the cleanliness of the toilets are genuinely concerning. Please rest assured that we take these matters seriously, and we are taking immediate steps to address and rectify these issues.Once again, we apologize for falling short of your expectations, and we appreciate your understanding as we work towards resolving these issues.Best regards. Guest Experience Team

Dear Client, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced with our customer care services. Your input is invaluable, and we take your concerns seriously.We understand the importance of excellent customer service, and we are committed to making improvements based on your feedback. Once again, we appreciate your feedback, and we are dedicated to delivering the high standard of service you deserve. Best regards. Guest Experience Team

Dear Guest;Thank you very much for choosing us for your stay in Seville, we hope you got good memories from your experience with us. we are glad that you invested your valuable time sharing your experience with all the Hotels.com community. We hope to have the chance to welcome you back soon.Compliments from Seville.

Dear Thomas, On behalf of the entire team of Melia Colón, we would like to thank you for the time you took to share your opinion. We sincerely hope that we will have the chance to welcome you again very soon.Best regards. Guest Experience Team.