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Recensioni per Radisson Collection Hyland Shanghai

4 out of 5
Radisson Collection Hyland Shanghai
505 Nanjing Road East, Shanghai, Shanghai

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 453 su 1006 recensioni" "
Valutazione di 8 - Buono. 392 su 1006 recensioni" "
Valutazione di 6 - Soddisfacente. 108 su 1006 recensioni" "
Valutazione di 4 - Scarso. 34 su 1006 recensioni" "
Valutazione di 2 - Terribile. 19 su 1006 recensioni" "

8,8/10

Pulizia

8,4/10

Personale e servizio

8,4/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Scelta ideale!
Struttura meravigliosa, personale ottimo, servizi squisiti, posizione ottima!!!
Soggiorno di 5 notti a settembre 2023
Risposta di Lydia He, il giorno 18 ott 2023
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

10/10 Eccellente

fabrizio, Milano

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
great breakfast and nice staff
Strategic position in central location near People's square, shopping area and metro. 400m from the bund and scenic view of Pudong area. Super breakfast and very nice staff.
Soggiorno di 2 notti ad aprile 2019

8/10 Buono

ANTONIO

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Very convenient location
very convenient location, rooms would need a refresh and update
Soggiorno di 5 notti a novembre 2018

8/10 Buono

Enrico

Bel hotel in pieno centro che si affaccia direttamente sulla via principale dello shopping ed arriva fino al Bund. Camera, pulizia, colazione e servizi tutto nella norma. lo raccomando.
Soggiorno di 4 notti a novembre 2018

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
bello
bellissimo hotel, camera favolosa
Soggiorno di 1 notte a ottobre 2018

10/10 Eccellente

FEDERICA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
CONSIGLIATISSIMO!
Ho soggiornato in questa struttura per la seconda volta, tutto positivo! Posizione centrale, situato sulla strada pedonale East Nanjing Road, personale molto gentile e attento. Le camere sono spaziose, moderne e molto pulite, la colazione a buffet è molto varia e di qualità. Consiglio questa grande struttura
Soggiorno di 5 notti a ottobre 2018

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo in tutto
Ottimo hotel in piena Nanjing road, super Centrale! Ottima colazione, stanza bella e spaziosa con una splendida vista
Soggiorno di 2 notti a ottobre 2018

8/10 Buono

EMMA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hyland shanghai
Hotel in a perfect location; rooms are nice but had to take a jr suite to have a decent room in terms of size.
Soggiorno di 3 notti a novembre 2017

10/10 Eccellente

Roberto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Consigliato
Ottima posizione su una via pedonale di shopping in pieno centro. Buon hotel. Personale gentile che parla discretamente inglese
Soggiorno di 3 notti a luglio 2017

10/10 Eccellente

MARIA RACHELE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Sebbene la struttura cominci a mostrare i segni del tempo, l'hotel mantiene comunque un livello alto per confort e servizi. Ottima posizione, in pieno centro città. Connessione wi-fi un po' lenta

10/10 Eccellente

Giancarlo, Rimini

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
rapporto buono prezzo, qualità
molto corto ma concreto

8/10 Buono

Tu Anh

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The proximity to restaurants and shops were great. The breakfast and service were outstanding. The room is a bit outdated but we are still happy overall.
Soggiorno di 3 notti ad aprile 2024

8/10 Buono

Maria

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good hotel, very well located, comfortable and all around good. Nice breakfast. Daily cleankng in our room was lacking but otherwise it was a good stay
Soggiorno di 5 notti ad aprile 2024
Risposta di Radisson Collection Hotel, Hyland Shanghai, il giorno 29 apr 2024
Thank you for taking the time to tell us about your experience at the Radisson Collection Hotel, Hyland Shanghai. We apology that your experience did not meet your expectations; please allow us to express my sincerest apologies.We strive to provide exceptional service experiences to each customer; your feedback has been relayed to the relevant departments. And we will follow up on your feedback and continuously improve them.We appreciate your sharing your precious opinions, and hope that you will give us the opportunity to serve you again in the future. Sincerely, Radisson Collection Hotel, Hyland Shanghai

8/10 Buono

Swee Yan Michael

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We like the location. Though on executive floor, our washroom is very narrow even if it is clean
Soggiorno di 3 notti ad aprile 2024
Risposta di Radisson Collection Hotel, Hyland Shanghai, il giorno 28 apr 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

8/10 Buono

Mariano

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Air condition did not work properly
Soggiorno di 5 notti ad aprile 2024
Risposta di Radisson Collection Hotel, Hyland Shanghai, il giorno 26 apr 2024
Thank you for taking the time to tell us about your experience at the Radisson Collection Hotel, Hyland Shanghai. Please allow us to express my sincerest apologies for not living up to your expectations. Although the hotel has been open for many years, we are always committed to maintaining and updating our facilities. We will continue to improve and strive to improve. We looking forward to your next stay! Sincerely, Radisson Collection Hotel, Hyland Shanghai

6/10 Soddisfacente

Yu-ling

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Convenient and easy access to restaurants and public transport
Soggiorno di 5 notti ad aprile 2024
Risposta di Radisson Collection Hotel, Hyland Shanghai, il giorno 24 apr 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

8/10 Buono

Rachataporn

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Radisson Collection Hotel, Hyland Shanghai, il giorno 28 apr 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

8/10 Buono

Kin Yee Jessica

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
convenient location, safe
Soggiorno di 3 notti a marzo 2024
Risposta di Radisson Collection Hotel, Hyland Shanghai, il giorno 7 apr 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

8/10 Buono

Yoichiro

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Radisson Collection Hotel, Hyland Shanghai, il giorno 3 apr 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

8/10 Buono

Francis

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property is a little bit old fashion & dark …
Soggiorno di 6 notti a febbraio 2024
Risposta di Radisson Collection Hotel, Hyland Shanghai, il giorno 2 apr 2024
Thank you for taking the time to tell us about your experience at the Radisson Collection Hotel, Hyland Shanghai. Please allow us to express my sincerest apologies for not living up to your expectations. Although the hotel has been open for many years, we are always committed to maintaining and updating our facilities. We will continue to improve and strive to improve. We looking forward to your next stay! Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 Eccellente

norma, Cuenca

Soggiorno di 1 notte a marzo 2024
Risposta di Radisson Collection Hotel, Hyland Shanghai, il giorno 17 apr 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 Eccellente

Yun

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our flight was at 6:30pm, we asked the late stay, and the staff was very nice to offer it to us. Very appreciative!
Soggiorno di 2 notti a marzo 2024
Risposta di Radisson Collection Hotel, Hyland Shanghai, il giorno 27 mar 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 Eccellente

Anja

Soggiorno di 3 notti a marzo 2024
Risposta di Radisson Collection Hotel, Hyland Shanghai, il giorno 17 apr 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

4/10 Scarso

Daniel

Soggiorno di 1 notte a marzo 2024
Risposta di Radisson Collection Hotel, Hyland Shanghai, il giorno 18 apr 2024
Thank you for taking the time to tell us about your experience at the Radisson Collection Hotel, Hyland Shanghai. We apology that your experience did not meet your expectations; please allow us to express my sincerest apologies.We strive to provide exceptional service experiences to each customer; your feedback has been relayed to the relevant departments. And we will follow up on your feedback and continuously improve them.We appreciate your sharing your precious opinions, and hope that you will give us the opportunity to serve you again in the future. Sincerely, Radisson Collection Hotel, Hyland Shanghai

4/10 Scarso

Youli

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The biggest plus of this hotel is the location as you can literally fall out through a side door on level 1 on the bustling Nanjing East road. The view of the bund is outstanding and I love that about the hotel! However, hotel is dated and badly needs a renovation. Worn out toilets, dusty corners in room, musky carpets. Our air conditioning broke one night and we had to change our room at 1.30 am. The beds were comfy and I enjoyed my sleep. The service level was poor as I enjoyed much better services in Marriott in Shanghai. For example, the concierge literally told me curtly at me he could only leave my luggage outside the locked storage as he ran out of space. My Taobao parcels were left on a self-service shelf near the carpark filled with many many other parcels and I had to spent a good amount of time searching for my parcels (I had the experience in Marriott Shanghai where the parcels were sent to my room). The check in process was smooth but the staff was not attentive. The breakfast was mediocre. In summary, I won’t stay here again unless a major renovation takes place.
Soggiorno di 3 notti a marzo 2024
Risposta di Radisson Collection Hotel, Hyland Shanghai, il giorno 25 mar 2024
Thank you for taking the time to tell us about your experience at the Radisson Collection Hotel, Hyland Shanghai. Please allow us to express my sincerest apologies for not living up to your expectations. Although the hotel has been open for many years, we are always committed to maintaining and updating our facilities.And we will review the service process and retrain our staff, and strive to provide customers with a comfortable experience. We looking forward to your next stay! Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 Eccellente

maria antonia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Comodidade
Soggiorno di 4 notti a marzo 2024
Risposta di Radisson Collection Hotel, Hyland Shanghai, il giorno 25 mar 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 Eccellente

Walter

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Outstanding Hotel in the heart of Shanghai - great staff
Soggiorno di 3 notti a marzo 2024
Risposta di Radisson Collection Hotel, Hyland Shanghai, il giorno 25 mar 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

8/10 Buono

Rujira

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
ทำเลดี ที่พักค่อนข้างสะอาด เช็คอินก่อนเวลาไม่ได้ มาถึง 6โมงเช้า รอเช็คอินเที่ยง
Risposta di Radisson Collection Hotel, Hyland Shanghai, il giorno 22 mar 2024
Thank you for taking the time to tell us about your experience at the Radisson Collection Hotel, Hyland Shanghai. We apology that your experience did not meet your expectations; please allow us to express my sincerest apologies.We strive to provide exceptional service experiences to each customer; your feedback has been relayed to the relevant departments. And we will follow up on your feedback and continuously improve them.We appreciate your sharing your precious opinions, and hope that you will give us the opportunity to serve you again in the future. Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 Eccellente

Salah

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location , good service
Soggiorno di 3 notti a febbraio 2024
Risposta di Radisson Collection Hotel, Hyland Shanghai, il giorno 14 mar 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 Eccellente

Kobkiat

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Better to provide daily use amenity
Soggiorno di 4 notti a marzo 2024
Risposta di Radisson Collection Hotel, Hyland Shanghai, il giorno 14 mar 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 Eccellente

ATSUSHI

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
VERY NICE!
Soggiorno di 1 notte a marzo 2024
Risposta di Radisson Collection Hotel, Hyland Shanghai, il giorno 14 mar 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 Eccellente

Yeuk Ying

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A a little bit old hotel (but quite well-maintained) with decent location. The room is large and the facilities are all well-functioned. Hotel located at the walking street, bunch of restaurants, food stall and stores. 10mins walk to the magnificent sightseeing spot.
Risposta di Lydia He, il giorno 8 mar 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

8/10 Buono

François

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Très bon hôtel, mais dégradation globale de la qualité depuis que ce n'est plus un Sofitel
Soggiorno di 4 notti a febbraio 2024
Risposta di Lydia He, il giorno 7 mar 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

10/10 Eccellente

Mindy, Ann Arbor

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I really liked staying this hotel. It’s convenient to come here with a subway line 2 from Pudong airport. It’s one minute that you can get to Nanjing Road for shopping and food.
Soggiorno di 1 notte a febbraio 2024
Risposta di Lydia He, il giorno 4 mar 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

10/10 Eccellente

Thomas

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location very close to the metro which made travel from the airport safe and easy. The staff was great with check-in super fast and easy. My room was large and very clean the maids do an excellent job. The elevators are really quick and they have 8 so very little waiting for one. The breakfast was very good with so many food choices. This is a great hotel.
Soggiorno di 3 notti a febbraio 2024
Risposta di Lydia He, il giorno 18 feb 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

10/10 Eccellente

ABIGAIL

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A stone throw away from Nanjing shopping street. 2 metro exit within 5 mins walk. Food and shopping in abundance. We walked to The Bund 3 times during our short 5 days trip.
Soggiorno di 4 notti a febbraio 2024
Risposta di Lydia He, il giorno 18 feb 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

8/10 Buono

RISAL

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Concierge service needs serious improvement; there was one concierge staff who had absolutely no training of his job he did not seem to fit as a Radisson staff please address this issue
Soggiorno di 3 notti a febbraio 2024
Risposta di Lydia He, il giorno 18 feb 2024
Thank you for taking the time to tell us about your experience at the Radisson Collection Hotel, Hyland Shanghai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We will review the service process and retrain our staff, and strive to provide customers with a warm and comfortable living environment and warm and caring service.Sincerely,Radisson Collection Hotel, Hyland Shanghai

10/10 Eccellente

Khaldoun khaled suleiman

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice hotel good location breakfast need to improve
Risposta di Lydia He, il giorno 4 feb 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

10/10 Eccellente

Lay

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Lydia He, il giorno 4 feb 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

10/10 Eccellente

suraiza

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Lydia He, il giorno 1 feb 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

8/10 Buono

Jonathan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Its sitting on Nanjing Road which was convenient for shopping and dining. Breakfast was just okay. Nothing special and not that delicious. Room was good but no spare outlets to be found. Had to unplug several things for me to use them. Check in and check out was easy and fast. Staff was good as well.
Soggiorno di 2 notti a gennaio 2024
Risposta di Lydia He, il giorno 30 gen 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

10/10 Eccellente

suyeon

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2024
Risposta di Lydia He, il giorno 30 gen 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

8/10 Buono

Lei

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Lydia He, il giorno 29 gen 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

10/10 Eccellente

Nikola

Soggiorno di 1 notte a gennaio 2024
Risposta di Lydia He, il giorno 25 gen 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

10/10 Eccellente

Maria

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect location just outside Nanjing road. The breakfast buffet was amazing with a wide variety of food to choose from.
Soggiorno di 5 notti a gennaio 2024
Risposta di Lydia He, il giorno 24 gen 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

6/10 Soddisfacente

SHANE

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location on Nanjing road. I’d asked for a taxi to the airport when I checked in and the night before I left I checked to confirm and they said they couldn’t get a hold of one so booked me a car which was a lot more expensive. Still, I got to the airport on time.
Soggiorno di 2 notti a gennaio 2024
Risposta di Lydia He, il giorno 23 gen 2024
Thank you for taking the time to tell us about your experience at the Radisson Collection Hotel, Hyland Shanghai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Radisson Collection Hotel, Hyland Shanghai

10/10 Eccellente

Bin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Lydia He, il giorno 22 gen 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

10/10 Eccellente

Ming Wah

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 7 notti a gennaio 2024
Risposta di Radisson Collection Hotel, Hyland Shanghai, il giorno 22 mar 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

6/10 Soddisfacente

Hans

Soggiorno di 1 notte a gennaio 2024
Risposta di Lydia He, il giorno 19 gen 2024
We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. Would you like to let us know on which part of your experience did not meet your expectations? y\Your feedback is very important to us to improve the quality of our services. We hope that you will give us the opportunity to better serve you in the near future.Sincerely,Radisson Collection Hotel, Hyland Shanghai

10/10 Eccellente

KAZUMA

Soggiorno di 2 notti a gennaio 2024
Risposta di Lydia He, il giorno 17 gen 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai