5 piscine all'aperto, ombrelloni da piscina, lettini

Recensioni per SUNRISE Remal Beach Resort

5 out of 5
SUNRISE Remal Beach Resort
El Montaza, Ras Nasrani, Sharm El Sheikh, El Montaza, Ras Nasrani, Sharm El Sheikh, Sharm El Sheikh, South Sinai

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 11 su 19 recensioni" "
Valutazione di 8 - Buono. 5 su 19 recensioni" "
Valutazione di 6 - Soddisfacente. 2 su 19 recensioni" "
Valutazione di 4 - Scarso. 0 su 19 recensioni" "
Valutazione di 2 - Terribile. 1 su 19 recensioni" "

8,8/10

Pulizia

9,0/10

Personale e servizio

8,6/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

augusto

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
personale di servizio eccezionale, location bella e ben curata. animazione essenziale. un po’ isolata da tutto .
Soggiorno di 2 notti a novembre 2023

8/10 Buono

FRANCESCO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bene, ma non benissimo
Esperienza nel complesso positiva. Albergo fronte spiaggia con barriera corallina. Cucina internazionale di qualità appena sufficiente. Attenzione a chiedere vetture con autista o transfert all'albergo costano molto più della media e nel mio caso nonostante avessi pagato andata e ritorno, per tornare e al Resort ho dovuto prendere un taxi, pagando, ovviamente la corsa.
Soggiorno di 6 notti ad agosto 2022

10/10 Eccellente

David

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Well equipped hotel with great staff
Soggiorno di 1 notte a dicembre 2023

6/10 Soddisfacente

Olivia

Mi è piaciuto: Pulizia e personale e servizio
First off the staff is wonderful, especially kitchen staff and cleaning service. The downfall of this place is the deceit by the management. When you pay for an all inclusive stay you expect there to be few restrictions. The pool and beach facilities arent open past sunset, they advertise five pools but really only two are sizable enough for adults. No free ride to/from the airport, and the restaurants on site all require reservation though when you try to book it says fully booked when they look semi empty all night! Other than the management flaws we really enjoyed our stay and the food and cockstails were pretty good too. The reef is right there so the swimming was amazing and I would reccomend this place for a quiet beach getaway.
Soggiorno di 4 notti a settembre 2023
Risposta di Guest Experience & Quality Manager, il giorno 5 ott 2023
Dear Olivia!Thank you for taking time out of your day to share your experience with us. We sincerely apologize for any inconvenience you had to experience during your stay and we will address these issues. Regarding the pool and beach working hours kindly be informed that such rules is due safety regulations. Regarding the pools kindly be informed that we have 5 pools in our sister hotel Sunrise Remal Beach. Sunrise Remal Resort has one pool for adult and one pool for kids, maybe you were confused.Still, we are delighted to hear that you enjoyed your stay overall. Warm Regards, Hotel Management.

10/10 Eccellente

Andrey

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very good resort with live reef and great service. Special thanks to Shebi and Mohammed from the reception, and to Abel from the buffet restaurant!
Soggiorno di 3 notti a maggio 2023
Risposta di Guest Experience & Quality Manager, il giorno 27 giu 2023
SUNNY Greetings. Thank you for your wonderful review of our hotel. We are overjoyed that you chose to spend your holidays with us and thrilled to hear how much you enjoyed it. Your kind words regarding our staff are much appreciated and it is fantastic to learn how special they made you feel during your stay. It was a pleasure to have you staying with us and we very much hope to welcome you back at your second home in the near future. Kind Regards,Hotel administration

10/10 Eccellente

David

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I have the best experience of this hotel. I have never met such a friendly and sincere staff in my entire life. I want to especially thank Shebl and Mohamed from the reception and Abdel from main restaurant.
Soggiorno di 3 notti a maggio 2023
Risposta di Guest Experience & Quality Manager, il giorno 27 giu 2023
SUNNY Greetings. Thank you for your wonderful review of our hotel. We are overjoyed that you chose to spend your holidays with us and thrilled to hear how much you enjoyed it. Your kind words regarding our staff are much appreciated and it is fantastic to learn how special they made you feel during your stay. It was a pleasure to have you staying with us and we very much hope to welcome you back at your second home in the near future. Kind Regards,Hotel administration

10/10 Eccellente

Katarzyna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti ad aprile 2023
Risposta di Guest Experience & Quality Manager, il giorno 26 apr 2023
Dear Valued Guest,Sunny greetings from SUNRISE REMAL Beach,Thank you for rating us 10 out of 10 we are glad that you enjoyed your vacation with us.We hope to welcome you once more soon.Kind regards,Hotel Management

10/10 Eccellente

Andrew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a marzo 2023
Risposta di Guest Experience & Quality Manager, il giorno 20 mar 2023
Dear Mr.Andrew,Thank you for rating us ten out of ten. we are very glad that you enjoyed your vacation with us.We hope to welcome you once more soon.Kind Regards,Hotel Management

8/10 Buono

Mahmoud

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Unprofessional staff and average food
Late Check-in took 2 hours and the room had an issue with the electricity that took some time to be fixed. Few staff members were unprofessional and spoke inappropriate Arabic words to the foreign guests. The buffet selection didn't change for the whole 5 nights and the food from the set menu of the other restaurants doesn't match the description.
Soggiorno di 5 notti a dicembre 2022
Risposta di Guest Experience & Quality Team, il giorno 24 dic 2022
Dear Mr.Mahmoud,We thank you for choosing Sunrise Remal Beach Resort and for submitting your feedback.We sincerely apologize for the unpleasant experience for your recent stay and we feel sorry that our service did not meet with your expectations, in fact your comments has been seriously taken into consideration to correct ourselves, rest assure that your satisfaction is our priority.We are eager to regain your confidence and we would love to welcome you again when is convenient for you.Kind RegardsHotel Management

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Mye bra, men rommet var elendig.
Da vi kom til hotellet, hadde de åpenbart ikke oppdaget bestillingen som var gjort to måneder i forveien. Det tok derfor lang tid å sjekke inn. Vi fikk tildelt det jeg tror er det verste rommet i hele hotellet. Fugemasse var klint utover flisene på badet. Veggfliser var ikke rene. Dette klaget jeg på, og det skulle rettes med det samme. Det ble ikke gjort. Så oppdaget jeg at vi ikke hadde balkong i motsetning til de andre rommene. Vi hørte alle pip fra sikkerhetskontrollen ved inngangen. Når jeg slapp ut vannet fra badekaret, flommet det opp fra en sluk i golvet. Dette skulle de fikse, men neste dag skjedde det samme igjen. Wi-fi fra rommet var veldig ustabilt. Jeg angrer på at jeg ikke klagde mer for å få byttet rom. Men, alle de negative tingene skjedde over tid. Derfor bare godtar vi. På den andre side var betjeningen svært hyggelige. Dette var spesielt alle som jobbet på spisestedene og renholdspersonalet. Vi følte oss godt ivaretatt av dem. Hotellets design og lay-out var veldig bra. Spesielt likte jeg buffet-restauranten. Det var fine korallrev utenfor hotellet. Og maske og snorkel jeg leide der, fungerte bra. Wi-fi I fellesområdene fungerte bra. Det vi imidlertid ikke likte, var selgerne hos Blue Lagoon. Selgerne der hadde åpenbart en konflikt vi som gjester ble dratt inn i. Dette bør ledelsen på hotellet rydde opp i.
Soggiorno di 7 notti a dicembre 2022
Risposta di Guest Experience & Quality Team, il giorno 24 dic 2022
Dear Valued Guest,We thank you for choosing Sunrise Remal Beach Resort and for submitting your feedback.We sincerely apologize for the unpleasant experience for your recent stay and we feel sorry that our service did not meet with your expectations, in fact your comments has been seriously taken into consideration to correct ourselves, rest assure that your satisfaction is our priority.We are eager to regain your confidence and we would love to welcome you again when is convenient for you.Kind RegardsHotel Management

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I did not feel safe as a single girl
Soggiorno di 1 notte ad agosto 2022

10/10 Eccellente

Dennis

Soggiorno di 2 notti a novembre 2022
Risposta di Guest Experience & Quality Team, il giorno 4 dic 2022
Dear Mr.Dennis,Thank you for rating us.We are glad that you enjoyed with us.we hope to welcome you once more.Kind Regards,

8/10 Buono

Ian

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great resort, beautiful and pleasant!!! It staff increíble and it’s a great property, if I go back Sharm El-Sheikh it will be one of my first options!! The only hotel that I saw a female staff at management position, I congratulate your hotel for this consideration!!!
Soggiorno di 4 notti a novembre 2022
Risposta di Guest Experience & Quality Team, il giorno 3 dic 2022
Dear Mr.Ian,Thank you for taking the time to share with us your recent experience at Sunrise Remal Beach Resort.We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met with your expectation.Ideally your review is quite valuable for us; we pay genuine attention to all our guest’s comments and reviews.Once again we thank you and we look forward to welcoming you for another pleasant stay at Sunrise Remal Beach Resort to provide you the fine service and facilities for which the Sunrise name is known.Kind Regards,Hotel Management

8/10 Buono

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Overall fine place to stay. The room was clean but very sparsely furnished with random pieces that all seemed secondhand. All-inclusive doesn’t mean all-inclusive. You must pay for alcohol after 5pm, which is dumb and weird. Food was okay, but not great. And not ready on time. Check-in took longer than any other check-in I think I’ve ever had. Staff was friendly.
Soggiorno di 2 notti a settembre 2022
Risposta di Guest Experience & Quality Team, il giorno 16 nov 2022
Dear Mr. David,Thank you for taking the time to share with us your recent experience at Sunrise Remal Beach Resort.Your feed back is very valuable for us to evaluate our quality of service in order to improve it as our priority is guest satisfaction.Your comments will be addressed to all concerned to take an immediate corrective action.We hope to welcome you once more in SUNRISE Remal Beach. Kind Regards,Hotel Management

8/10 Buono

Amer

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 3 notti a settembre 2022

10/10 Eccellente

Michal

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient location, within 15 minutes drive from the airport. Very quiet, nice atmosphere, beautiful reef and sea life available from the jetty. Attentive staff, wide selection of trips and water attractions. Clean, well equipped rooms. Wide selection of food for all meals.
Soggiorno di 8 notti a giugno 2022
Risposta di Guest Experience & Quality Team, il giorno 20 giu 2022
Dear Michal, Thank you for taking the time to share your experience about SUNRISE Remal Beach. We are delighted to read you had such an enjoyable stay - thank you for your comments they have been shared with our entire team. We look forward to welcoming you back again soon. Best Regards, Hotel Management

10/10 Eccellente

Igor

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
holidays during the winter months
Soggiorno di 13 notti ad aprile 2022
Risposta di Guest Experience & Quality Team, il giorno 16 mag 2022
Dear Mr. Igor, The entire family of SUNRISE Remal Beach would like to express their sincere gratitude for your kind feedback. We are delighted that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management

10/10 Eccellente

Igor

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
silence and relaxation, great coral reef, pretty monotonous food for a long stay
Soggiorno di 1 notte a maggio 2022
Risposta di Guest Experience & Quality Team, il giorno 14 mag 2022
Dear Mr. Igor, SUNRISE Remal Beach entire team would like to express their sincere gratitude for your kind feedback. We are glad to know that you have spent an enjoyable holiday. With pleasure, I shall gladly transmit your appreciation to the team who will certainly be inspired to read your sympathetic words. We are waiting for your next visit soon. Best regards, Hotel Management

10/10 Eccellente

simon

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Great Hotel - Wonderful Staff !!!
Great Holiday !!! Staff did all they could to make our stay enjoyable, too many good people to mention Amr, Ahmed, Mohammed just to name a few. Animation Team equally as good especially Anastasia & Sofia. Best Hotel Reef we have ever stayed at (and we have done a few in this area) - you can tell by the amount of boat trips that moor up near the hotel's pontoon. Great food at the A la carte restaurants and the kids loved the food menu served at the beach bar. Will definitely go back !!!!
Soggiorno di 7 notti ad aprile 2022
Risposta di Guest Experience & Quality Team, il giorno 11 apr 2022
Dear Mr. Simon, Thank you very much for taking the time to write your supporting review online and for recommending SUNRISE Remal Beach. “Staff did all they could to make our stay enjoyable.”; what a great honor for us to receive such heartwarming words from an experienced traveler as you. It is my extreme delight to know that you have taken pleasure in our multiple facilities and appreciated our services style. I shall gladly transmit your appreciation to the team with special mention to Amr, Ahmed, Mohammed, Anastasia and Sofia, who will certainly be inspired to read your sympathetic words. Your SUNRISE family is waiting for your return soon. Best regards, Hotel Management