The lady who booked us in (and also provided breakfast the next day) was friendly, cheerful and polite and explained everything well. The room was extremely clean, comfortable, spacious and quiet and had a good range of amenities and little finishing touches. The hotel is approximately a 2-3 minute stroll from the main oldtown square in Sibiu and is perfectly situated for exploring. If driving to the hotel, there is no specific allocated parking, however the hotel is on a one way street with numerous parking spaces all the way along and there was no problem finding a space nearby (considering we arrived at about 1pm on a saturday as well). All in all, a fantastic small hotel, and most importantly a good nights sleep.