Dear escarlet,The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. It is heart-warming to hear that your stay with us was a comfortable one and you had been impressed with our warm hospitality. Your kind compliments had been relayed to the Hotel Team and we look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear escarlet,The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. It is heart-warming to hear that your stay with us was a comfortable one and you had been impressed with our warm hospitality. Your kind compliments had been relayed to the Hotel Team and we look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear Jenny,Thank you for leaving a five star review and compliments for our lovely hospitality team. Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

Dear Chung Kan,Our hotel is indeed located in West Singapore and a short distance away by bus to the nearest MRT Station -- Pasir Panjang on the Circle Line.We look forward to welcoming you back for another lovely stay and to delight you with our Fragrance hospitality!Best Regards,ThaddaeusGuest Experience Executive

Dear Buhari,Thank you for choosing our hotel as your preferred accommodation choice. We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive

Dear Guest,Thank you for choosing to stay with us. We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive

Dear Hyunjoon,Thank you for your patronage. We hope we will have the opportunity to serve you better in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive

Dear Junki,We are surprised as our Front Desk had not received any feedback from you during your stay with us. In case of any concerns, please approach our colleagues at the frontdesk, and they will make sure that your stay continues to be pleasant. The Hotel Team looks forward to be of service to you again.Warm Regards,RolandGuest Experience Executive

Dear John,The Hotel Team is pleased to hear of your positive feedback. Our hotel goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We would love to welcome you back for another awesome experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear Muriel,We appreciate your review and thank you for staying with us. We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive

Dear 無し,Thank you for your feedback which gives us the opportunity to further improve on our Housekeeping standards. Our housekeeping supervisor has received your feedback and working hard to ensure our housekeeping services meets our very high standards for our guests' benefits. Refrigerators are available at our higher-tier rooms and our welcoming front desk staff would be excited to recommend the relevant rooms if you require a refrigerator during your stay. Thank you.Warm Regards,RolandGuest Experience Executive

Dear Yuwei ,Thank you for choosing our hotel as your preferred accommodation choice . We hope we will have the opportunity to serve you better in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive

Dear Nicolas,Thank you for leaving a five star review for Fragrance Hotel - Ocean View!We are delighted to have served you well, and look forward to doing so again.Warm Regards,ThaddaeusGuest Experience Executive

Dear Benjamin,Thank you for awarding us with at perfect rating. It will motivate us to do even better to delight our guests and create a memorable experience for all. The Hotel Team looks forward to be of service to you again.Warm Regards, Stanley Guest Relations Executive