The outside of the Heritage Hotel The Sultan is amazing, but the inside did not met the expectations.
Untidy/not clean corridors and hall.
Small room with extremely noisy air con, at ground floor with window looking to another corridor: had to keep curtain closed at all time.
Bathroom door kept open thanks to garbage basket. No hot water...
Breakfast way below any acceptable standard (apart from the nice guy singing joyfully rock music): dirty cutlery, inadequate buffet, low food quality.
The location is great, just behind the Islamic quarter, with loads of shopping and dining opportunities and in walking distance to Nicoll Highway and marina promenade.
But expect for facade and location, my sojourn has been disappointing, on the border of disastrous.
Not recommendable, maybe just for 1 night in case of emergency (like my case, since it was the most reasonable rate due to GP)