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Recensioni per Palm Beach Shores Resort and Vacation Villas

4 out of 5
Palm Beach Shores Resort and Vacation Villas
181 Ocean Avenue, Palm Beach Shores, Singer Island, FL

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 132 su 360 recensioni" "
Valutazione di 8 - Buono. 124 su 360 recensioni" "
Valutazione di 6 - Soddisfacente. 59 su 360 recensioni" "
Valutazione di 4 - Scarso. 31 su 360 recensioni" "
Valutazione di 2 - Terribile. 14 su 360 recensioni" "

8,6/10

Pulizia

8,0/10

Personale e servizio

8,4/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

7,8/10

Ecosostenibilità

Recensioni

4/10 Scarso

Jeffrey

Viaggio di gruppo
Non mi è piaciuto: Servizi
Its a senior citizen hotel. Not sure why except they have Bingo for them I guess that's a plus for the seniors. Very poor communication. Slow with requests and cleaning takes forever. I had to wait until 4PM to check in and that is not acceptable.
Soggiorno di 4 notti ad aprile 2024

6/10 Soddisfacente

Ryan

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Check in took forever, had problems running cc multiple times. Room was old but nice. Bed was comfortable Valets were nice and pleasant Local neighborhood was a bit loud at night, lots of beeping horns Would stay again
Soggiorno di 4 notti a gennaio 2024
Risposta di PBSR, il giorno 16 feb 2024
Good day.......We appreciate you taking the time to share your experience and we will do our best improve on our check in policies. We will share your comments with the staff. Looking forward to having you with us again.

10/10 Eccellente

Thomas

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 3 notti a dicembre 2023
Risposta di PBSR, il giorno 16 feb 2024
Good morning..........Thank you for sharing your experience. Looking forward to having you vacation with us again in the near future.

10/10 Eccellente

Carlos, LOXAHATCHEE

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Risposta di PBSR, il giorno 6 gen 2024
Good morning....Thank you for staying with us and we do appreciate you taking the time to share your experience. Looking forward to you vacationing with us soon.

6/10 Soddisfacente

Steven

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a dicembre 2023
Risposta di PBSR, il giorno 6 gen 2024
Good morning....Thank you for staying with us and we do appreciate you taking the time to share your experience.

10/10 Eccellente

Marlene and Allen

Mi è piaciuto: Servizi
Great 2nd time at hotel. Everything was great
Soggiorno di 4 notti a dicembre 2023
Risposta di PBSR, il giorno 6 gen 2024
Good morning....Thank you for staying with us and we do appreciate you taking the time to share your experience. Looking forward to you vacationing with us soon.

8/10 Buono

Phillip

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023
Risposta di PBSR, il giorno 6 gen 2024
Good morning....Thank you for staying with us and we do appreciate you taking the time to share your experience. Looking forward to you vacationing with us soon.

8/10 Buono

Doris

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
The staff were very friendly, and service was very good. Convenient to the beach and restaurants. Had a nice pool area. We really enjoyed our stay. Thank you.
Soggiorno di 4 notti a novembre 2023
Risposta di PBSR, il giorno 28 nov 2023
Good dayThank you for staying with us and taking the time to share your experience which will be share with everyone. Looking forward to having you again in the near future.

10/10 Eccellente

Luis

Viaggio di coppia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
We love everything about this resort,it’s a five stars in every area the staff is very professional and friendly I’m sorry I cannot say anything bad because it was a wonderful experience my Birthday vacation love we are returning meet wonderful couples from other states love this place you don’t need to go out of the resort breakfast are great so is the server five stars
Soggiorno di 4 notti a settembre 2023
Risposta di PBSR, il giorno 19 set 2023
Good morning....Thank you for taking the time to share your experience which we will share with the staff. Looking forward to having you stay with us again in the near future and continue making your memories.

10/10 Eccellente

aubrey

Mi è piaciuto: Servizi
Excellent location -close to beach and retail
Soggiorno di 2 notti a settembre 2023
Risposta di PBSR, il giorno 12 set 2023
Good morning....Thank you for staying with us and you taking the time to let us know how your stay was. Looking forward to you staying with us again to continue making your memories.

6/10 Soddisfacente

Julie

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad agosto 2023
Risposta di PBSR, il giorno 9 ago 2023
Thank your for staying with us and taking the time to send us your feedback. Hope you had a great weekend.

10/10 Eccellente

stevensaundra

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
every thing is there you need poo; beach food drinks everything
Soggiorno di 2 notti a luglio 2023
Risposta di PBSR, il giorno 2 ago 2023
Good day.....Thank you for taking the time to share your experience. Hope you were able to make some memories and is looking forward to another visit soon.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Had a hiccup checking in but MOD was able to take care of it and all turned out fine! Very lovely place! Will stay here again when back in West Palm
Soggiorno di 2 notti a luglio 2023
Risposta di PBSR, il giorno 20 lug 2023
Good morning.....We are so happy we were able to make your vacation memorable and turned things around at check in. We will share with the staff and look forward to having you with us again when next in the area.

10/10 Eccellente

Beverly

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Family oriented.
Soggiorno di 2 notti a luglio 2023
Risposta di PBSR, il giorno 11 lug 2023
Good morning, Thank you for staying with us and hope you were able to make some memories. We do appreciate you taking the time to give us your feedback and looking forward to having you vacation with us soon.

6/10 Soddisfacente

fabiola andrea

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Everything was great except nothing is included just room- paid for laundry parking every day and overpriced lounge chairs/umbrella plus tipping - made it way too pricey
Soggiorno di 4 notti a giugno 2023
Risposta di PBSR, il giorno 27 giu 2023
Good morning...We appreciate your feedback but the Resort does not own/operate beach services, parking or laundry equipment. We will definitely share with all involved. We appreciate you staying with us and taking the time to give your feedback.

10/10 Eccellente

Kimberly, Albany

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I loved this property. It was in great condition very clean. The staff was super nice and very helpful. I will definitely be back!
Soggiorno di 4 notti a giugno 2023
Risposta di PBSR, il giorno 24 giu 2023
Good morning Kimberly. Thank you for spending your vacation here with us at Palm Beach Shores. We see that you had a great time which we will share with the staff. Looking forward to having you again soon to continue making your memories.

8/10 Buono

Amanda

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great experience! Loved the band on Saturday night and comfortable feel.
Soggiorno di 2 notti a giugno 2023
Risposta di PBSR, il giorno 21 giu 2023
Good day....Thank you for staying with us and we appreciate you taking the time to tell us about your experience which we will share. Looking forward to having you with us again in the near future.

10/10 Eccellente

Theo

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
lots to do within walking distance
Soggiorno di 4 notti a giugno 2023
Risposta di PBSR, il giorno 16 giu 2023
Good morning....Thank you for you feedback which will be shared. Thanks for staying with us

10/10 Eccellente

Roberto, pittsburgh

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Great super clean place on the bach
Soggiorno di 3 notti a giugno 2023
Risposta di PBSR, il giorno 13 giu 2023
Good day....We appreciate your feedback, which will be shared with the staff. Looking forward to having you again vacationing with us.

10/10 Eccellente

Raymond

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
On beach
Soggiorno di 3 notti a giugno 2023
Risposta di PBSR, il giorno 13 giu 2023
Good day....We appreciate your feedback and thanks for staying with us.

8/10 Buono

Lino

Viaggio di coppia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
n a
Soggiorno di 2 notti a giugno 2023
Risposta di PBSR, il giorno 8 giu 2023
Thank you for staying with us and hope to see you again soon.

8/10 Buono

Lauren

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Loved our stay overall!! Very spacious suite (though I wish I had had the option to choose ocean view online) with everything we needed. Parking is a breeze and is cheap (same cost whether you self-park or use valet!). The restaurant was great and the tiki bar was nice. Pool could be bigger but was nice and the bartenders ran around taking orders so that was convenient. My only complaint about the pool is that there isn't much shade, if you want it. They don't allow personal chair umbrellas so you're just stuck in the sun all day if you don't get the right spot. The beach access was great and you could bring your own stuff or rent. A beach walk is not for someone with trouble walking there because its a slant! I'm very pregnant and it was difficult and exhausting. The spa offers lots of services and I took advantage of a prenatal massage but was disappointed that they didn't have the appropriate pillow with holes so that I could lie face down (what you really look forward too besides the actual massage!). I don't think they should offer this service until they get one. The location was excellent! Close to stores, restaurants, a park with grills so we walked often! So convenient!
Soggiorno di 4 notti a maggio 2023
Risposta di PBSR, il giorno 26 mag 2023
Good morning.....We appreciate your feedback and will pass on your recommendations to the departments responsible. We are hoping to see you again here vacationing with us in the near future and continue to make memories.

8/10 Buono

juan c

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nice beach
Soggiorno di 2 notti a maggio 2023
Risposta di PBSR, il giorno 20 mag 2023
Thank you for your feedback which we will share.Hope to have you again in the near future vacationing with us.

10/10 Eccellente

bruce

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I’ve been a guest at PBSR many times and it is always a dependably great value.
Soggiorno di 5 notti ad aprile 2023
Risposta di PBSR, il giorno 19 mag 2023
We appreciate your feedback and will share with staff. Looking forward to having you again.

10/10 Eccellente

ALFRED

Soggiorno di 6 notti a marzo 2023
Risposta di PBSR, il giorno 19 mag 2023
Thank you for staying with us and hope to have you visit us in the near future.

10/10 Eccellente

Thomas, Buffalo Grove

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Good location to the shops and bars. Nice set up at pool with food and drink and ocean Bathroom sink drains need to be checked. They drain very slowly
Soggiorno di 4 notti a marzo 2023
Risposta di PBSR, il giorno 1 apr 2023
We appreciate your feedback and will share with the staff. We look forward to having you again in the near future.

4/10 Scarso

Krista

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
We stayed for 10 nights. We're 60 and pretty much the youngest guests. There's nothing wrong with that, if that's what you're looking for. The building itself has little to offer in the way of views of any water. The sliding doors in the rooms take two people to open. There's nowhere near enough lighting in the bathroom. The living area of the room has nothing comfortable to sit on if you want to put your feet up at the end of the day. Take out the uncomfortable couch and coffee table and put in a small sectional with recliners at each end. The beach area is owned by someone else so unless you pay $30 to sit in the beach chairs, you need to buy your own and take them with you where you will then be escorted either north or south of the beach property at the building. Excellent housekeeping staff. Hotel staff is very nice. Restaurant and tiki bar are filthy as is the glass doors and windows in the restaurant. The glassware hanging above you in the bar area literally have chocolate and residue on them. A $10 shower caddy to hang on the showerhead would have been really nice so there's at least some place to put soap/shampoo.
Soggiorno di 11 notti a gennaio 2023
Risposta di PBSR, il giorno 28 gen 2023
Good dayWe do appreciate your feedback and will definitely look into some of your suggestions. However just a little note from our end, we are currently working on the bathrooms and have completed some which will help with the shower caddy suggestion; sliding doors are also being replaced. We will pass on your experience to the other departments for them to improve the look and service. Thank you for staying with us and hope you will visit us in the future.

10/10 Eccellente

Stephen

Mi è piaciuto: Pulizia e comfort della camera
We had a fantastic time. I don’t think I could have picked a better place to stay in this area. Downtown West Palm was minutes away for nightlife and dining. And there were numerous bar and grills with entertainment and dining right next to the hotel. Relaxing beach, access was very convenient, the food at the hotel was very good. Housekeeping was great. The entertainment on site was great, as well as within walking distance. Overall, very relaxing when we wanted to chill, as well as exciting when we wanted to go out. Will definitely come back to Singer Island. If your coming here, 4 things……rent the chairs and umbrella it’s worth it, rent a car so you can explore A1A, Juno beach, Jupiter, and downtown WPB, have dinner at Bimini Twist and have drinks outside at night at Bradley’s. I read a lot of the . reviews before I booked here and numerous ones mentioned it needing to be updated. Don’t let that sway you, the place is nice. The rooms were super clean and overall the whole property is upkept very nicely. Always someone at the front doors to open them for you and always a nice greeting by all staff members. It’s not a young crowd. If your looking for 20-30 yr olds, they’re not here. We seen maybe 3 families with young (but very very well behaved) children. The rest of the crowd was 40’s, mostly 50’s and of coarse, it’s Florida, some retirees that own units here. If your like us (mid 50’s) and want the relaxing vaca, but also want to go live it up. They both are here.
Soggiorno di 6 notti a novembre 2022
Risposta di PBSR, il giorno 12 nov 2022
Thank you Stephen for your positive feedback which we will share with everyone. Looking forward to having you vacation with us in the near future.

10/10 Eccellente

Doreen

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I love this placed!!! The best staff you'd ever want to meet
Risposta di PBSR, il giorno 2 nov 2022
Hi DoreenThanks for your positive feedback, which we will share with everyone. Miss seeing you on this trip but hopefully next year.

2/10 Terribile

Rodobaldo

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Nada, me gustó esa propiedad está pésima necesita una reparación total en las habitaciones y sobretodo los aires acondicionado que ya no sirven primera vez que voy a ese hotel que lo veo tan deteriorado, la comunicación es pésima porque yo puse la reservación para pagar en el hotel y cuando llegue le dije al señor que yo quería pagar en efectivo y me dijo que tenia que ser cuando me fuera a ir y el día de ayer cuando fui para pagar me dijo el señor que estaba que no que tenía que verlo echo el día que llegue entonces no se cual de los dos esta haciendo su trabajo mal en la habitación nunca entraron a limpiar nisiquira a recoger la basura, con esta mala experiencia no pienso volver mas.
Soggiorno di 3 notti a ottobre 2022
Risposta di PBSR, il giorno 26 ott 2022
Good morning, So sorry for what you experienced. Unfortunately we no longer accept cash up front. The only way we do not enter the rooms, unless there was a do not disturb sign on the door, as we have been giving service daily and again we are sorry as we do our best to service the rooms daily. We will take care of issues and continue to make improvements so as to accommodate our guests. Thanks for staying with us.

10/10 Eccellente

Alan

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Very nice value. Property is in great condition.
Soggiorno di 4 notti a ottobre 2022
Risposta di PBSR, il giorno 11 ott 2022
Good morning...Thanks for your review and happy to know we were able to meet your requirements and you enjoyed the property. Looking forward to having you vacation with us in the near future again.

2/10 Terribile

Steven

Soggiorno di 3 notti a maggio 2022
Risposta di PBSR, il giorno 8 ott 2022
Thanks for your feedback and we will continue to work on the areas that needs improvement.

10/10 Eccellente

Erin

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This place was very clean! The staff was so helpful and friendly. They have live entertainment every night and conveniently close to restaurants and grocery store. We were pleasantly surprised at how great it was. I would definitely stay here again.
Soggiorno di 4 notti a luglio 2022
Risposta di PBSR, il giorno 21 lug 2022
Thanks for your positive feed back. We will share with the staff. Hope to see you soon!

8/10 Buono

Danielle

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It had a lot of activities, music, liveliness
Soggiorno di 3 notti a luglio 2022
Risposta di PBSR, il giorno 21 lug 2022
Good morning, Thanks for your positive feed back and we will share with the staff.

8/10 Buono

Randy

Viaggio di gruppo
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Customer service was great. Hotel needs an update. Old, worn down, and dirty in places
Soggiorno di 3 notti a maggio 2022
Risposta di PBSR, il giorno 7 lug 2022
Good day: We do appreciate your feed back and will share

6/10 Soddisfacente

Edwin

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 3 notti a maggio 2022
Risposta di PBSR, il giorno 10 mag 2022
We appreciate you taking the time to grade us and hopefully you will be back with us.

8/10 Buono

Dale

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great stay- did not get housekeeping ever? Did stop and ask for more towels to my room- didn't happen- the toilet did not flush well. But I would go back because of location.
Soggiorno di 4 notti ad aprile 2022
Risposta di PBSR, il giorno 3 mag 2022
We are sorry you did not get your service during your stay. This could have been an honest oversight as we just started doing full service again since covid. Next time please call the desk and they would have taken care of it. Looking forward to having you again!!

10/10 Eccellente

Sheron

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 5 notti a marzo 2022

6/10 Soddisfacente

Matthew

Mi è piaciuto: Pulizia e comfort della camera
Nice, but......
The Hotel was nice, however the AC unit in the room was very loud and old. we had trouble sleeping at night, even watching TV, it was so loud, we turned off to watch movies or shows. service at the restaurant and pool was very slow and the waiters were bad. the spa was excellent, both in terms of staff and masseurs. the pool staff were excellent.
Soggiorno di 6 notti a marzo 2022
Risposta di PBSR, il giorno 29 mar 2022
Hi Matthew....Thank you for your positive feedback which we will share. Thanks for staying with us and hope you will visit us again in the near future.

10/10 Eccellente

Elizabeth

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
We loved our stay at this hotel. All suites, perfect location on the beach, U shape of building blocks strong winds while at the pool. It definately needs cosmetic updating but I wouldn't hesitate to go back. The management and staff were superb.
Soggiorno di 4 notti a marzo 2022
Risposta di PBSR, il giorno 25 mar 2022
Elizabeth, thank you for your feedback, which we will share with the staff. Looking forward to having you with us again.

10/10 Eccellente

Eleni

Soggiorno di 3 notti a marzo 2022

8/10 Buono

Peter

Soggiorno di 5 notti a febbraio 2022

8/10 Buono

Robert

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 8 notti a febbraio 2022

10/10 Eccellente

Liz Prospect Link to

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Amazing find. It gets the job done, great location and great price. It’s outdated but who cares it’s super clean and right on the beach and walking distance to restaurants. We will be back!
Soggiorno di 3 notti a febbraio 2022
Risposta di PBSR, il giorno 22 feb 2022
We appreciate your feedback and will share with the staff. Looking forward to having you stay with us again.

10/10 Eccellente

Vicente

Mi è piaciuto: Pulizia e comfort della camera
Location
Love the location
Soggiorno di 3 notti a febbraio 2022
Risposta di PBSR, il giorno 22 feb 2022
Hope you will stay with us again in the near future

10/10 Eccellente

Doug

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
the front desk especially Ulrike was very helpful when i needed to make an adjustment to my reservation. She was terrific
Soggiorno di 4 notti a febbraio 2022
Risposta di PBSR, il giorno 16 feb 2022
Thank you for your positive feed back and we will definitely share with the staff. Hope you enjoyed the Resort.

8/10 Buono

shirley

Mi è piaciuto: Pulizia
Great location but overpriced
This is a great location with lots of restaurants, bars and leisure facilities around but charging top hotel prices for a timeshare experience. The room was comfortable albeit quite standard and old fashioned in style, but at nearly $400 per night with no cleaning or toiletries, overlooking a car park and early check out at 10am this was very overpriced.
Soggiorno di 5 notti a febbraio 2022
Risposta di PBSR, il giorno 9 feb 2022
Good day: Thank you for your feedback and you seemed to have enjoyed the facilities despite few draw backs. Since Covid we have not done daily cleaning but will be getting back to doing so soon. Please remember next time you can always ask for a later ck out, up to noon on the wk days without a fee. Hope you will visit us again in the near future.

6/10 Soddisfacente

William

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Staff was not very helpful. The best answer to most requests was “no”. I’m disappointed. The staff at the tiki bar was more than wonderful.
Soggiorno di 5 notti a dicembre 2021
Risposta di PBSR, il giorno 6 gen 2022
Hi William: So sorry to hear that most of your needs were not met with more of a positive response as we do aim to serve. We will pass on your positive response to the Restaurant staff. Thanks for staying with us

8/10 Buono

Vicente

Mi è piaciuto: Pulizia e comfort della camera
SOLO GETWAY
The location was on point as well as your service. The room set-up was great as well. Will go back. Thanks for amazing NEW YEAR.
Soggiorno di 3 notti a dicembre 2021
Risposta di PBSR, il giorno 4 gen 2022
Thank you for your positive feedback which we will share with everyone. Looking forward to having you again!!

10/10 Eccellente

Johana

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Todo me encanto y la fiesta de fin de año valió la pena happy new year
Soggiorno di 6 notti a dicembre 2021
Risposta di PBSR, il giorno 4 gen 2022
Thank you for your compliments and we are pleased to know you had a great stay. Looking forward to having you again.