Dear Mr. Bruno, I apologize for my lack of response as I did not see this post until now. It appears as if we did not meet your expectations given your score. I'm sorry we let you down. If you are interested in elaborating, I'd love to hear the issues we need to work on. I certainly appreciate your candor as it is guests like you, Mr. Bruno that will help us continue to be Trip Advisor's #1 hotel in Spokane. Thanks again, Sir and take care.

Thank you for staying with us and for leaving a review

Thank you, Joshua! We hope you had a nice time with us. Wishing you well!

Thank you very much! We are glad to have had you with us and can't wait for you to come back!

Thank you for the review. We really appreciate it, thank you for allowing us to host you. Please travel safe, we hope to see you again soon!

Thank you for your feedback, we are glad you enjoyed your stay!

Thank you very much! We are glad you enjoyed your stay with us and hope to see you again.

We appreciate your feedback! We are glad you enjoyed our property. One of the restaurant spaces on the main floor is open all days except Monday and Tuesday. It is called Skewers and they serve Middle Eastern food. We are actively working to get the other space up and running, we hope to accommodate you again in the future and have those options available to you!

Thank you for staying with us and for leaving a review.

Dear Todd, thank you for taking the time to let us know about your experience. I'd be remise if I didn't mention the Gilded Unicorn, located right downstairs and is a wonderful restaurant. 1st Avenue Coffee is the local coffee house situated only two doors down from the Montvale front entrance. I am so sorry you weren't aware of these locations. Yes, parking is limited as we are located downtown where all parking is premium priced. The Montvale does have overflow located across the alley way so we do have parking for our guests. Should you decide to return, please do reach out to the front desk for dining options as there are many. Thanks again!

Hi Lacey, We are so glad to know you enjoyed your stay! Thank you for the excellent review, and for choosing to stay with us here at the Montvale. We hope to host you again soon! Best to you and yours!

Dear Stephen, thank you for taking the time to share your experience! Yes, the Montvale is indeed historic as the building was erected in 1899! We are the oldest hotel in Spokane! Thank you for acknowledging our art collection and so pleased to read you share our opinion on our great location. We really are conveniently located to so many things to do in downtown Spokane! Thanks again and know we look forward to having you back!

Thank you for your feedback! We are glad you enjoyed your stay and look forward to accommodating you in the future.

Thank you very much, I'm glad you enjoyed room 316 so much and the room service from the two restaurants on site!

Thank you very much! We are glad you enjoyed your stay with us and hope to see you again.

Thank you for staying with us and for leaving a review

Thank you very much! We are glad you enjoyed your stay with us and hope to see you again.

Dear Gary, thank you most kindly for your 4 our of 5. I assume your stay was as expected. We look forward to having you back. Wishing you well!

Dear Vikki! Thank you most kindly for your detailed review! We absolutely agree with your comments in decor and our location is so central to so many wonderful opportunities in entertainment and restaurants in downtown Spokane. Thank you for recognizing our allure. We look forward to seeing you back at the Montvale soon. Wishing you well and thanks again, Vikki.

Dear Oresta, thank you for giving us a 5 our of 5! We appreciate that you took the time to let us know about your experience. Thanks again, Oresta!

Dear Rob - thank you for taking your time to share your experience. Yes, the Montvale building was listed on the National Historic Register in 1998 so with that comes crackling. I do hope you enjoyed your room and the environment. Guests find the Montvale very peaceful. In any case, we appreciate your thoughtful comments about staff and our amenities. Looking forward to having you back!

Thank you for staying with us and for leaving a review.

Thank you for your feedback, Joy. It is greatly appreciated. Thanks for taking the time to share : )

Thank you for your feedback, Dan. It is greatly appreciated. Thanks for taking the time to share : )

Dear Audrey, thank you for sharing your opinion about your experience. I do apologize for missing the opportunity to make sure you knew we had a coffee/tea bar available 24/7. We use Thomas Hammer coffee and it really is good. Regarding the property, please know the Montvale is the oldest hotel in Spokane and is registered as a Historical building - hence the reason you hear the floors. We are very proud of our hotel and we take a lot of pride in ensuring the property keeps it allure of being historic. I am sorry we didn't meet your expectations. Given our location to so many things located downtown, I do hope to earn your business back in the future. Thanks for staying with us and know your candor is appreciated. Respectfully.

Dear Craig, thank you for giving us a 5 our of 5! We appreciate that you took the time to let us know about your experience. Thanks again, Craig!

Thank you for staying with us and we hope to see you again! We take the security of our guests and their property very seriously so I'm happy to hear it was something you noticed!

Thank you for staying with us and we're glad you enjoyed our hotel so much. The 2nd floor lobby with the skylight overhead really is gorgeous.

Dear Jeffrey! Thank you most kindly for your detailed review! We absolutely agree with your comments in decor and our location is so central to so many wonderful opportunities in entertainment and restaurants in downtown Spokane. Thank you for recognizing our allure and even more for your willingness to come back. We look forward to seeing you back at the Montvale soon. Wishing you well and thanks again, Jeffrey.

Dear Marie, thank you most sincerely for sharing your opinion of our beloved Montvale! Your word, "lovely" is perfect as we feel the same! We are so happy you enjoyed your stay with us and know we look forward to having you back!

Hi Robert!Thank you for your wonderful review! It was our pleasure to host you, and we are very glad that our location and staff met your needs and expectations, and that you enjoy the Montvale's historic atmosphere. We hope to host you again in the future! All the bestMontvale Front Desk

Thank you very much! We are glad you enjoyed your stay with us and hope to see you again.

Thank you for your feedback, Fonda. It is greatly appreciated. Thanks for taking the time to share : )

Dear Shannon, thank you for giving us a 5 our of 5! We appreciate that you took the time to let us know about your experience. Thanks again, Shannon!

Thank you so much for your review Stefan, happy you enjoyed your stay

Thank you for your review!

Thank you for your review!

Thank you very much! We are glad you enjoyed your stay and hope to see you again!

Dear B - thank you for taking your time to share your experience. Yes, the Montvale building was erected in 1899 and was listed on the National Historic Register in 1998 so with that comes crackling. I do hope you enjoyed your room and the environment. Guests find the Montvale very peaceful. In any case, we appreciate your thoughtful comments about staff and our amenities. Looking forward to having you back!

Thank you for the review Jessica! We really appreciate it, thank you for allowing us to host you. Please travel safe, we hope to see you again soon!

Dear Patricia, thank you for taking the time to let us know about your experience. I want to apologize on behalf of the team for the experience you had with our Front Desk. I looked up the agent that checked you in and given his tenure and historical service standard, I am perplexed. Rest assured I will follow up to make sure he is aware of how he made you feel. I am so pleased to hear you enjoyed the facility. The Montvale is currently rated the #1 hotel by Trip Advisor of all the hotels in Spokane and we take that designation very seriously. Again, thanks for your candor and for letting us know. Please know we apologize and will share your comments with the team. Take care, Patricia.

Thank you for giving us a 10 out of 10! We appreciate you taking the time to let us know about your experience. We do hope you return soon!

Dear Jme, thank you most kindly for giving us a 5 out of 5! We too enjoy our location as we are centrally located to so many wonderful venues and restaurants located downtown. Most importantly, thank you for acknowledging the staff. We work hard at making sure our guests feel at home. Wishing you well and thanks again!

Thank you for staying with us and for leaving a review.

Dear William, thank you most kindly for the 5 out of 5 review! I loved reading "clean" and "classy" as that is exactly what we strive for. Thanks again for taking the time to let us know how we are doing. Wishing you well!

Dear Jesse, thank you for taking the time to let us know about your experience. I can share with conviction that the Montvale does not have any full size beds. We only have King, Queen and the King Parlor Suites have a Murphy Bed, but there are no full size beds. I am happy you enjoyed our location and I am sorry you weren't comfortable with the size of the room. Might I add that in the future, should you decide to return, please request a King room. While just over 60% of our rooms are Queen beds, we do have other options. We do thank you for your candor as it is guests like yourself who help us stay close to the experiences of our guests. Wishing you well, Jesse.

Dear Jeremy, thank you for giving us a 5 our of 5! We appreciate that you took the time to let us know about your experience. Thanks again, Jeremy!

Dear Brian, thank you for the 10 out of 10! We appreciate your patronage! Looking forward to having you back!

Dear Christian, forgive us for our delay. Thank you most kindly for your comment. We appreciate your patronage. Wishing you well and thanks again.