Castelli a Steinhaus

"An overall great hotel, in a quiet suburb of Brunico, walking distance to the Kronplatz gondola. Well appointed rooms, excellent food for both breakfast and dinner and a spa that covers three floors (with two swimming pool). "

"Ci è piaciuto molto la wellness, la Whirlpool esterna in giardino,le camere spaziose,la ristorazione eccellente con piatti tipici .Il personale è gentile soprattutto il metre nella persona di VLADIMIRO persona simpatica e professionale.La direttrice dell'hotel è squisitamente gentile."

"Tutto ok"

"Devo dire che è stata una sorpresa molto piacevole. Di solito gli hotel lungo le strade principali li evito sempre, ma l'hotel Stifter ha superato le mie aspettative. Silenzioso, ristrutturato in modo perfetto e bei panorami, sia verso la strada che sul retro verso il torrente Aurino. Si presenta anche meglio di un 2 stelle. La colazione è organizzata all'interno di una sala accogliente e fornita di tutto e i prodotti sono di ottima qualità. Il bar all'ingresso è sempre aperto fino a tarda sera, comodo quando si rientra e si vuole continuare la serata bevendo ancora qualcosa. Il personale è discreto, ma presente ad ogni richiesta. Bravissimi."

"The property was recommended to me by a German acquaintance: it is really nice in terms of architecture, style and services. What was disappointing to me was my experience with my dog. During my reservation, the property was identified as "animals allowed" by Expedia, so I simply reserved for me and my 3 daughters. When I got there, the personnel told me they actually only have 2 rooms for dogs, that for this reason, the only way for me to be their guest was paying 20 € more per day (which is quite common in my experience with hotels with dogs) and, on top of that, 90€ for additional cleaning. I was > 600 Km from home and after a 7 hrs drive, and I had already paid in advance. So I accepted. When I checked out, it actually came out that the additional spend for cleaning was 180€. despite my complaints, they kept telling that they had clarified the actual surcharge for cleaning would be 90€x2, on top of the normal cleaning already included in the reservation rates. This is important to know for other Expedia customers that would like to consider the property for their trip with animals."