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Recensioni per ULTIQA Shearwater Resort

4.5 out of 5
ULTIQA Shearwater Resort
The Esplanade, Kings Beach, QLD

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 538 su 1324 recensioni" "
Valutazione di 8 - Buono. 527 su 1324 recensioni" "
Valutazione di 6 - Soddisfacente. 172 su 1324 recensioni" "
Valutazione di 4 - Scarso. 63 su 1324 recensioni" "
Valutazione di 2 - Terribile. 24 su 1324 recensioni" "

8,2/10

Pulizia

8,4/10

Personale e servizio

8,0/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

8/10 Buono

wayne, Maungakaramea, NZ

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Break, Great Location, Great Weather
After I had booked I read a few reviews and while most were positive some had gripes. Sure this is not all stainless steel and glass but it is comfortable (albeit a little dated) accommodation. The $5 breakfast? Well it is a $5 breakfast which my wife and I found perfectly adequate. Maybe a teenage body builder may not but, hey, it's more than we have at home. The location is superb, right on Kings Beach and not at all noisy. Every unit has a great view of the beach and coastline. Parking is fine, beds are comfortable, staff are pleasant and helpful. What more could you want? Well, just one thing that has become a pet gripe of mine since we were confronted a couple of years ago by (bacon and egg) dishes that had been washed, looked clean but were greasy. Resorts appear to give you two sachets of dishwash liquid to last a week. Most are like us and go out and buy their own for $2 a litre or less. So why just two sachets when you could get three weeks worth for just $2. As far as I am concerned it is a potential health hazard and resorts (including Utiqa) should do better. Otherwise a great break at a great location with great weather.
Soggiorno di 7 notti ad agosto 2017
Risposta di Manager, il giorno 3 ott 2017
Thank you for your review, we are pleased that you enjoyed your stay with us. We look forward to welcoming you again in the future.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bellissimo posto
Bene
Risposta di Manager, il giorno 3 mag 2017
Hi Our sincere thanks on a wonderful review. Please book with us again and enjoy making even better memories.

10/10 Eccellente

Trish

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Shearwater Resort , il giorno 17 apr 2024
Hi Trish,We're thrilled you enjoyed your stay at our resort.We hope to welcome you back soon!Warm regards Michaela - Front Desk

8/10 Buono

Emmalene

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 5 notti a marzo 2024
Risposta di Shearwater Resort , il giorno 29 mar 2024
Hi Emmalene,Thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.Regards,Reception

8/10 Buono

Mitchell

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 5 notti a febbraio 2024
Risposta di Shearwater Resort , il giorno 2 mar 2024
Hi Mitchell thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.

4/10 Scarso

Mille

Soggiorno di 4 notti a gennaio 2024
Risposta di Shearwater Resort , il giorno 30 gen 2024
Hi Millie,We apologize for falling short of your expectations. We appreciate your feedback and will strive to do better.Kind regards the Shearwater Resort Team

10/10 Eccellente

Jolanta

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Shearwater Resort , il giorno 23 gen 2024
We're delighted to hear that you had a fantastic experience at our resort. Thank you for sharing!

10/10 Eccellente

Caroline

Viaggio con la famiglia
Mi è piaciuto: Servizi
Excellent position - patrolled beach right across the road. Multiple dining options very close. Main street of Caloundra easy stroll.
Soggiorno di 5 notti a dicembre 2023
Risposta di Shearwater Resort , il giorno 23 gen 2024
Thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.

10/10 Eccellente

Karen

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 3 notti a ottobre 2023
Risposta di Shearwater Resort , il giorno 23 gen 2024
We're thrilled you enjoyed your stay at our resort. We hope to welcome you back soon!

8/10 Buono

Stephen

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 5 notti a dicembre 2023
Risposta di Shearwater Resort , il giorno 23 gen 2024
Thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.

6/10 Soddisfacente

Kristy

Mi è piaciuto: Pulizia
Great location, friendly staff, basic property facilities Wouldn’t bother with the breakfast inclusion which is from a café adjoining the building and was very average
Soggiorno di 5 notti a novembre 2023
Risposta di Shearwater Resort , il giorno 12 nov 2023
Hi Kristy,Your positive feedback made our day! we appreciate your review. Your feedback helps us identify areas for improvement. Thank you for sharing.

10/10 Eccellente

Johannes

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
great allround stay with you .
Soggiorno di 7 notti a ottobre 2023
Risposta di Shearwater Resort , il giorno 29 ott 2023
Hi Johannes,Your positive feedback made our day! We're glad you had a wonderful time at our resort

8/10 Buono

Dee

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
The positives to the property is good secure parking, its in walking distance to the beach and restaurants. The small resort incudes a gym, spa, pool and sauna. Foxtel tv. Staff friendly and helpful. The negatives some wear and tear on items in room/gym needs maintenance. The room bath spa very small. The bed mattress very uncomfortable feeling the springs. And the games room needing coins to use. No phone in room to contact front desk. The resort hotel on entry always looked clean and has a fresh scent in the air.
Soggiorno di 5 notti a ottobre 2023
Risposta di Shearwater Resort , il giorno 26 ott 2023
Hi Dee,Thank you for your kind words! We're thrilled you enjoyed your stay at our resort. We take your feedback seriously and will work to improve.

8/10 Buono

Dusan

Mi è piaciuto: Pulizia
We liked the ocean view. The doors were closing loudly. The room wasn't cleaned properly, there was too much dust behind the bed tables and TV. The bed base was old and stained.
Soggiorno di 3 notti a ottobre 2023
Risposta di Shearwater Resort , il giorno 18 ott 2023
Thank you for taking the time to share your feedback. We're truly sorry to hear that our service did not meet your expectations. Please know that we are taking your concerns seriously and investigating fully as we are committed to improving. Kind regards Shearwater Resort

4/10 Scarso

Leeseng

Viaggio con la famiglia
close to the beach, great location The rooms and pillow cases smelt like sweat -unsure if they had changed the cases or linen..mattress worn out, uncomfortable and not level where there was 2 singles making up king size bed Could include coffee/juice with the breakfast voucher
Soggiorno di 2 notti a settembre 2023
Risposta di Shearwater Resort , il giorno 29 set 2023
Hi Leeseng we apologize for falling short of your expectations. We appreciate your feedback and will strive to do better.

10/10 Eccellente

Julie

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Check in very easy. View was amazing.
Soggiorno di 3 notti a settembre 2023
Risposta di Shearwater Resort , il giorno 29 set 2023
Hi Julie your positive feedback made our day! We're glad you had a wonderful time at our resort

8/10 Buono

Natalie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nice and close to restaurants and beach. Loved the included daily breakfast.
Soggiorno di 3 notti a settembre 2023
Risposta di Shearwater Resort , il giorno 22 set 2023
Hi Natalie thank you for your kind words! We're thrilled you enjoyed your stay at our resort.

10/10 Eccellente

Toni

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The property was in great shape, room was beautiful and the view was stunning. Staff were extremely welcoming and helpful. Will definitely be back!
Soggiorno di 2 notti ad agosto 2023
Risposta di Shearwater Resort , il giorno 31 ago 2023
Hello Toni, thank you for your amazing compliment. We are so happy to hear that you enjoyed your stay and we cant wait to welcome you back to Ultiqa Shearwater Resort.

10/10 Eccellente

Brenda

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Easy walking to restaurants and beach. Very relaxing.
Soggiorno di 5 notti ad agosto 2023
Risposta di Shearwater Resort , il giorno 25 ago 2023
Hi Brenda thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.

8/10 Buono

Charles

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Great location to parks and walks. Unit well stocked, good washing machine and dryer. Roomy and quiet. Ventilation in bathroom needs to be improved- there was none. A sign to indicate unit would be serviced mid through stay would have useful as the sign said in highlighted words that it wouldnt be serviced! Found a coffee machine deep down in cupboard on 7th day(last day) maybe better up on kitchen bench? Overal a good place and nice breakfasts!
Soggiorno di 7 notti ad agosto 2023
Risposta di Shearwater Resort , il giorno 24 ago 2023
Thank you for your kind words! We're thrilled you enjoyed your stay at our resort. We appreciate your feedback and will strive to do better

8/10 Buono

Danielle

Mi è piaciuto: Pulizia
Close to beach, great walking baths and not far to town centre.
Soggiorno di 3 notti ad agosto 2023
Risposta di Shearwater Resort , il giorno 18 ago 2023
Your positive feedback made our day! We're glad you had a wonderful time at our resort.

10/10 Eccellente

Damon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Really good location friendly staff Thank you
Soggiorno di 11 notti a luglio 2023
Risposta di Shearwater Resort , il giorno 4 ago 2023
We're delighted to hear that you had a fantastic experience at our resort. Thank you for sharing!

4/10 Scarso

Keryn

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Dated and overpriced. Wouldn’t stay here again.
Soggiorno di 5 notti a luglio 2023
Risposta di Shearwater Resort , il giorno 31 lug 2023
Thank you for your feedback. We're sorry to hear about your experience. We take your feedback seriously and will work to improve

10/10 Eccellente

Grant

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Central location
Soggiorno di 3 notti a luglio 2023
Risposta di Shearwater Resort , il giorno 29 lug 2023
Your positive feedback made our day! We're glad you had a wonderful time at our resort.

10/10 Eccellente

Michael

Soggiorno di 5 notti a giugno 2023
Risposta di Shearwater Resort , il giorno 13 ago 2023
Thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.

6/10 Soddisfacente

Raelene

Non mi è piaciuto: Pulizia
close to the beach and restaurants..
Room was not clean enough to my standard. Furniture was sparce and dated. The coffee machine still had a previous guests pod in t, and the drip tray was filthy. Service was weekly, yet on check in the receptionist said every5 days and if you run out of detergent etc just ask the service team. which I did and they declined!! Weekly service took 10 mins, i was in the room at the time. bedsheets were changed, no vacuuming, no dusting, no mopping. there was however a lot of room deodorizer to mask the awful drain smell. Buy a scented candle or diffuser if you stay here, it will make the room a little more pleasant.
Soggiorno di 16 notti a giugno 2023
Risposta di Shearwater Resort , il giorno 25 lug 2023
We apologise for the inconvenience caused . Your feedback helps us identify areas for improvement. Thank you for sharing.

8/10 Buono

Charro

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This was a great stay, room was modern enough kids loved the spa and pool. Breakfast included was beyond expectations. Italian restaurant down stars was fresh, authentic and good family price. We will be back.
Soggiorno di 2 notti a giugno 2023
Risposta di Shearwater Resort , il giorno 25 lug 2023
Thank you for taking the time to provide a review. Your positive feedback made our day! We're glad you had a wonderful time at our resort.

10/10 Eccellente

Kristen

Soggiorno di 2 notti a giugno 2023
Risposta di Shearwater Resort , il giorno 29 lug 2023
. Your positive feedback made our day! We're glad you had a wonderful time at our resort.

10/10 Eccellente

Lorraine

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 3 notti a giugno 2023
Risposta di Shearwater Resort , il giorno 29 lug 2023
. Your positive feedback made our day! We're glad you had a wonderful time at our resort.

10/10 Eccellente

Warren

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Always a pleasure to stay here. The views are spectacular and everything you need is close by. So many amazing beach walks too.
Soggiorno di 6 notti a maggio 2023
Risposta di Shearwater Resort , il giorno 25 lug 2023
We appreciate your review and are thrilled to have exceeded your expectations. We hope to welcome you back soon

8/10 Buono

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Complementary Breakfast did not include tea or coffee. Not the norm in Australia!!
Soggiorno di 3 notti a maggio 2023

10/10 Eccellente

Joanne

Soggiorno di 2 notti ad aprile 2023

8/10 Buono

Noel

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a maggio 2023

8/10 Buono

Kitch

Mi è piaciuto: Pulizia e comfort della camera
Great stay except
Everything was great except 2 things. 1) The hair dryer in the bathroom had serious damage and exposed wires which sparked and was located next to the sink. Serious safety issue that could have resulted in an injury. These should be checked prior to allowing guests entry and any safety issues resolved. Would assume some type of cleaning check list with a call to maintenance to resolve any outstanding issues. I advised the front desk who had the issue resolved but could have resulted in an electric shock. 2) TV remote was not present and could not use the TV for a day/night.
Soggiorno di 2 notti ad aprile 2023

10/10 Eccellente

Louise

Soggiorno di 2 notti ad aprile 2023

6/10 Soddisfacente

Krysten

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Hi the stay was really good, the staff were lovely and we loved the complimentary breaky also, easy access( our lock on the door ran out of battery at one stage so we had to get the battery changed and lucky this did not happen late at night) the dor also was not locking properly either. The kids loved the game room and pool. The location was just in the most perfect spot as everything was walking distance to the shops/beach/parks etc, . Where we stayed we didn’t really like how we had to also share our back area with our neighbour. It felt like we had no privacy and I have never stayed at a place like that before and having kids it’s a bit hard to keep them quiet when all they want to do is be kids and play outside. My partner even walked out and was on the phone at one stage and the person next to us was extremely rude and told him to be quiet and waved him away, so it made us not want to go outside at all. There also wasn’t enough towels provided and the fans and drains did not work in the bathroom or toilet and when you have kids that’s kind of a big must as both get used quite a lot.
Soggiorno di 5 notti ad aprile 2023

10/10 Eccellente

Benjamin

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Amazing place to stay, staff friendly, place clean and so close to the beach along with restaurants and take out options. Parklands across the road and such a nice area and not too busy
Soggiorno di 3 notti ad aprile 2023

10/10 Eccellente

Cassie

Soggiorno di 4 notti ad aprile 2023

2/10 Terribile

Peter

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Location is unbeatable - amazing views and walking distance to shops etc. Amenities and proximity to dining options is optimal. Checkin was less than satisfactory, room wasn’t as ordered (not the extra bedding ordered, lady on desk was rude - understand was fully booked and public holiday but paid a lot and shouldn’t be treated so terribly, assume some of rental was paid to staff to work on public holiday). Dishes with visible crud, so had to wash all dishes, Aircon in bedroom didn’t work (only heated - googled model and is a heating unit - unnecessary in QLD), carpet in bedroom was wet on entry and room smelt mouldy. Dishwasher kept sending out alarm at 3 am so as long weekend only option was my option of disconnecting.
Soggiorno di 3 notti ad aprile 2023

8/10 Buono

LEANNE

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2023

10/10 Eccellente

Philip

We loved the service and the apartment. Excellent front room service, with a warm smile.
Soggiorno di 2 notti a febbraio 2023

10/10 Eccellente

Karen

Mi è piaciuto: Pulizia e comfort della camera
Fantastic
Fantastic Been here a few times now snd love the location, view, room and the staff. Breakfast is excellent.
Soggiorno di 2 notti a febbraio 2023

10/10 Eccellente

mitchum

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Great location, the staff were friendly and the room was updated and comfortable with an awesome view of Kings Beach.
Soggiorno di 2 notti a febbraio 2023

8/10 Buono

Caron

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Great location, nice views, easy check in! Loved Kings Beach.
Soggiorno di 2 notti a febbraio 2023

10/10 Eccellente

Annette

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Location, great walking, great restaurants & cafes to choose from.

8/10 Buono

Kris

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great spot friendly staff - the lady on reception with the tats was great 😊
Soggiorno di 3 notti a gennaio 2023

10/10 Eccellente

Asle

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Vårt førstevalg på The Sunshine coast
Et herlig sted med en fantastisk beliggenhet rett ved stranden, parken med gratis griller, toaletter og dusjer. Restauranten Dom med god vin og mat er et must. Frokosten er god og alt var helt supert.
Sunshine Coast
Our Beach at Kings Beach
Our choice to stay!
Soggiorno di 2 notti a gennaio 2023

10/10 Eccellente

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great location, studio had everything needed. Beautiful view. Highly recommend.

8/10 Buono

Kim

10/10 Eccellente

Trevor

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura