Camera, 1 letto king | Una cassaforte in camera, una scrivania, ferro/asse da stiro

Recensioni per Best Western Sycamore Inn

2.5 out of 5
Best Western Sycamore Inn
1935 Dekalb Ave, Sycamore, IL

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 112 su 279 recensioni" "
Valutazione di 8 - Buono. 96 su 279 recensioni" "
Valutazione di 6 - Soddisfacente. 47 su 279 recensioni" "
Valutazione di 4 - Scarso. 16 su 279 recensioni" "
Valutazione di 2 - Terribile. 8 su 279 recensioni" "

8,6/10

Pulizia

8,8/10

Personale e servizio

8,0/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Kisheba, Orlando Fl

Soggiorno di 4 notti a maggio 2024
Risposta di gm, il giorno 16 mag 2024
Thank you for staying with us if there is anything we could have done to make your stay better please let us know. We hope you will give us another try when you are back in the area.

8/10 Buono

Dehvin

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia
The room was not fully cleaned. There was sticky residue on the furniture that we had to wipe down ourselves.
Soggiorno di 2 notti ad aprile 2024
Risposta di gm, il giorno 3 mag 2024
I'm sorry to hear about your experience with cleanliness at our hotel. We strive to maintain high standards of hygiene and cleanliness, and it's disappointing to learn that we fell short during your stay. Your feedback is invaluable to us, and we'll address this issue with our housekeeping team immediately to ensure that it doesn't happen again in the future. We sincerely apologize for any inconvenience this may have caused you and hope that you'll give us another chance to exceed your expectations on your next visit. If there's anything else we can do to make it right, please don't hesitate to let us know.

6/10 Soddisfacente

Rian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di gm, il giorno 1 mag 2024
Thank you for staying with us.

8/10 Buono

Tom, American Fork

Soggiorno di 3 notti a marzo 2024
Risposta di gm, il giorno 19 mag 2024
Thank you for staying with us!

10/10 Eccellente

Glenn

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean room, decent internet, convenient location. Not good, not bad, just a decent small town Best Western place to sleep while in town for business.
Soggiorno di 1 notte ad aprile 2024
Risposta di gm, il giorno 6 apr 2024
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your honest assessment.We're glad to hear that you found our hotel to be decent, especially considering our location in a small town. Our team works hard to provide a comfortable and pleasant experience for all our guests, so it's encouraging to know that you found our accommodations satisfactory.However, we also understand that there may be areas where we can improve to better meet your expectations. Your feedback is invaluable to us as it helps us identify areas for enhancement.If there are specific aspects of your stay that you feel could be improved, we would greatly appreciate hearing from you so that we can address them accordingly.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

2/10 Terribile

tamika, Chicago

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This establishment would get no stars if I could. The rooms were half cleaned with bugs!!! I would never recommend this place to anybody.
Soggiorno di 2 notti a marzo 2024
Risposta di gm, il giorno 4 mar 2024
Tamika,We sincerely apologize for the inconvenience you experienced during your stay. Ensuring a comfortable and enjoyable stay for all our guests is our top priority, and we regret that we fell short of your expectations in this instance. Please rest assured that we take your feedback seriously, and our team is actively addressing the issue to prevent any recurrence. We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a more pleasant experience in the future. If there's anything else we can do to make it up to you, please don't hesitate to let us know.

4/10 Scarso

Eugene

Non mi è piaciuto: Personale e servizio
You have to be “21 or older” to be in this hoterl. waste of money, don't bother coming or booking.
Soggiorno di 1 notte a febbraio 2024
Risposta di gm, il giorno 25 feb 2024
Thank you for sharing your thoughts. We are a family friendly hotel but city ordinance is we are not allowed to rent to guests under 21 unless traveling for Military service.

10/10 Eccellente

Chas

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Yes
Soggiorno di 1 notte a febbraio 2024
Risposta di gm, il giorno 24 feb 2024
Thank you for staying with us. I am glad to hear you enjoyed your stay. Please let us know if there is anything we can do to make your stay m;ore comfortable. We hope to welcome you back soon!

8/10 Buono

Julie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
We had a quick stay and the BW! The rooms were nice. Wish the bathroom was fully in one room and not within the sleeping area. But overall nice and clean
Soggiorno di 1 notte a febbraio 2024
Risposta di gm, il giorno 12 feb 2024
Thank you for sharing your feedback with us. We're glad to hear that you found your stay pleasant and our facilities clean. We appreciate your input regarding the bathroom layout. We'll certainly take your suggestion into consideration for future improvements. We hope to welcome you back for another enjoyable stay soon.

8/10 Buono

Christina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di hotel gm, il giorno 5 feb 2024
Thank you for staying with us. We are glad you enjoyed your stay. If there is anything we could have done to make your stay better we would love to hear. We hope you will visit again.

6/10 Soddisfacente

Katharine

Viaggio con la famiglia
Soggiorno di 1 notte a dicembre 2023
Risposta di gm, il giorno 14 dic 2023
Katherine,Thank you for staying with us. If there is anything we can do to make your stay better please let us know. We hope you will come back and see us!

2/10 Terribile

William

Soggiorno di 1 notte a dicembre 2023
Risposta di gm, il giorno 28 dic 2023
I am sorry we failed to meet your expectations. If there is any part of your stay you would like to discuss feel free to contact me at the hotel.

2/10 Terribile

Danielle

Soggiorno di 1 notte a dicembre 2023
Risposta di gm, il giorno 26 dic 2023
I am sorry that your stay fell below your expectations. If there is anything we could have done to make your stay better please let us know. We hope you will come back and give us an opportunity to show you we do know how to take care of our guests.

10/10 Eccellente

Emily

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di gm, il giorno 14 dic 2023
Thank you for staying with us. We are glad you enjoyed your stay! Hope to see you again!

4/10 Scarso

Vina Marie Khristina, New Franklin

Non mi è piaciuto: Personale e servizio
Well I stayed there 4 nights and every day they keep on knocking on my door even if I put the do not disturb sign on my door.. and opening it and they say it’s the wrong room .. they’re not organized probably.. so far it was okay .. I just don’t like it when I’m relaxing and they’re trying to get inside my room I don’t know why…
Soggiorno di 4 notti a novembre 2023
Risposta di gm, il giorno 28 nov 2023
Please accept our sincere apologies for disturbing you during your stay. We do our best to honor our guests privacy. I will speak to my staff and remind them they are not to disturb a guest if the sign is on the door. I hope that other than this your stay was good. Again I am sorry and hope you will visit again. Until then safe travels!

6/10 Soddisfacente

Kathi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Horrible lighting around sink
Soggiorno di 1 notte a novembre 2023
Risposta di hotel gm, il giorno 28 nov 2023
Thank you for staying with us. Please accept my sincere apologies for the staff interrupting you. We do our best to respect our guests privacy. I will speak with housekeeping and the rest of my staff and remind them to not knock on doors with do not disturbs on them. I hope that everything else was good with your stay. We wish you safe travels!

6/10 Soddisfacente

Lindsey, Elmhurst

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e servizi
Nothing to note
Soggiorno di 1 notte a novembre 2023
Risposta di gm, il giorno 16 nov 2023
Thank you for staying with us.

8/10 Buono

James

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Plenty good.
Soggiorno di 1 notte a novembre 2023
Risposta di gm, il giorno 13 nov 2023
James,Thank you so much for taking the time to share your positive experience at our hotel! We are thrilled to hear that you had a plenty good stay with us.Our team works hard to provide exceptional service, and it's always rewarding to know when we've succeeded in making our guests' stays enjoyable. Your kind words about our [specific aspect mentioned in the review, e.g., staff, amenities, cleanliness] are greatly appreciated.We look forward to welcoming you back to [hotel name] in the future. If there's anything specific you enjoyed during your stay that you'd like to highlight or any suggestions for improvement, we'd love to hear more.Thank you again for choosing [hotel name]. We appreciate your business and your positive feedback!

8/10 Buono

Vera

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Overnight trip
The room was very nice and clean. The only thing we had to complain about was the bed. It was very hard and since I have a bad back, it did not allow me to have a good night's sleep.
Soggiorno di 1 notte a novembre 2023
Risposta di GM, il giorno 6 nov 2023
Dear [Guest's Name],Thank you for taking the time to leave us a review regarding your recent stay at our hotel. We appreciate your feedback and are pleased to hear that overall, you had a good experience during your visit.We apologize that you found the bed to be too hard for your comfort. We understand that mattress preferences can vary from person to person, and it's essential for us to cater to the diverse needs of our guests. We will certainly take your feedback into consideration and explore options to provide a more comfortable sleep experience for our guests.We hope that this aspect of your stay won't deter you from returning in the future. Please feel free to reach out to us directly if you plan to visit again, and we will do our best to accommodate your specific preferences.Thank you for choosing our hotel, and we look forward to serving you better in the future.

8/10 Buono

Patrick J

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a ottobre 2023
Risposta di gm, il giorno 6 nov 2023
Thank you for staying with us!

10/10 Eccellente

Timothy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Thanks for a great stay! Nice updated room and great service from staff!
Soggiorno di 2 notti a ottobre 2023
Risposta di gm, il giorno 1 nov 2023
"Thank you for taking the time to leave us this wonderful review! We're thrilled to hear that you had a great stay and received exceptional service from our staff. Our team is dedicated to ensuring that our guests have memorable experiences, and it's always rewarding to receive such positive feedback. We look forward to having the pleasure of welcoming you back in the future. If you have any specific compliments or suggestions, please feel free to share them with us. Your input is valuable in our continuous efforts to enhance our service."

10/10 Eccellente

Lee

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
It was very nice and a great location for all we did with our family. Only one ice machine was working on second floor. Bottom floor and third floor was not working.
Soggiorno di 3 notti a ottobre 2023
Risposta di gm, il giorno 24 ott 2023
We are glad you enjoyed your stay. We do only have two ice machines. We did get the first floor fixed we were waiting on a part. Thank you for staying with us.

6/10 Soddisfacente

Bryndon

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Unsatisfied
The room’s window was left cracked open. A few bugs were inside. Pillows need a serious upgrade. I think they were made for children with the small dimensions.
Soggiorno di 2 notti a ottobre 2023
Risposta di gm, il giorno 16 ott 2023
Thank you for taking the time to complete the review. I am sorry that we failed to meet your expectations. My staff usually does a great job they obviously failed this time. Please accept my sincere apologies and I hope you will give us a try in the future.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Just Ok.
There was an alarm clock going off in the empty room next to ours. We asked 3 times for it to be turned off. There was visible grime on the bathroom floor. There was a roach crawling in the hallway when we were checking out. The staff were very friendly.
Soggiorno di 2 notti a ottobre 2023
Risposta di gm, il giorno 13 ott 2023
I am sorry that your stay was interrupted by the alarm. I will speak with housekeeping and have them concentrate on details, My staff appreciates your kind words. We hope you will give us another try. Until then safe travels

6/10 Soddisfacente

Kari

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a ottobre 2023
Risposta di gm, il giorno 10 ott 2023
Thank you for staying with us. Please let us know if there is anything we could have done to make your stay better.We hope stay with us again.

10/10 Eccellente

Alkesh

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
great place
Soggiorno di 1 notte a ottobre 2023
Risposta di gm, il giorno 4 ott 2023
Thank you! We are glad you had a great stay. We look forward to welcoming you back.

8/10 Buono

Christie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Recently redone. Good water pressure. Very thin walls. Broken elliptical and broken pancake maker. Not a lot for breakfast
Soggiorno di 2 notti a settembre 2023
Risposta di gm, il giorno 25 set 2023
Thank you for staying with us. I am sorry you did not like our breakfast options. I apologize and will have ellyptical looked at. We hope you will say with us again.

10/10 Eccellente

Kenneth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Room was spacious and clean.
Soggiorno di 1 notte a settembre 2023
Risposta di gm, il giorno 24 set 2023
We are glad you enjoyed your stay! Thank you!

4/10 Scarso

Ella

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The room was clean and attractive. There were low-carb options for breakfast. BUT... Our room keys didn't work when we came back from dinner. There was one coffee in the room so I asked the front desk for more. Her response was she would have to try to find housekeeping for more and deliver them. It never happened. The pool was not available, being serviced over the weekend. When we checked out, their records showed someone else in our room, us in another room with a two-day reservation. It was just one error after another.
Soggiorno di 1 notte a settembre 2023
Risposta di gm, il giorno 24 set 2023
Thank you for sharing your thoughts. On behalf of my entire team I apologize that my staff did not perform to their usual high standards. I will work with my staff to improve their responses and service to guests. I hope you will not keep you from giving us another try in the future.

4/10 Scarso

Talia

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Risposta di gm, il giorno 25 set 2023
I am sorry we failed to meet your expectations. If you would like to discuss any part of your stay I would be happy to speak with you. I can be reached at 815/748-7400.

10/10 Eccellente

Svetlana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di gm, il giorno 19 set 2023
Thank you! We are so glad you enjoyed your stay. We hope you will stay with us again.

6/10 Soddisfacente

Jahmela

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I didn’t like that the room didn’t have any face towels and that i saw a roach once we arrived in the room.
Soggiorno di 1 notte a settembre 2023
Risposta di gm, il giorno 6 set 2023
Please accept my sincere apologies. If you had mentioned this to the desk they would have been happy to move you. We have not had any reports of bugs in room and we do have a regular pest control program. I hope you will give us another chance if you are ever in the area again.

10/10 Eccellente

Cindy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice
Soggiorno di 1 notte ad agosto 2023
Risposta di gm, il giorno 5 set 2023
We are glad you enjoyed your stay. Thank you for staying with us.

10/10 Eccellente

Adrienne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Would be repeat customer
Great 2 night stay. Hotel is fairly new; our room eas pn 3rd floor with luxury tile flooring & comfy bed. Slight issue with the wall air conditioning. It was plenty cool, but very humid. We did not co.plsin as both nights we were late getti g back to our room. I told front desk when we checked out; they were shocked to hear we didn't complain and said they would immediately have moved us. No biggie, appreciated their response. Breakfast was good, they have a little pancake thing that makes fresh hot pancakes instead of a waffle maker. Pool is small, but clean. Would DEFINITELY stay there again. On the main strip with restaurants & abundant shopping
Soggiorno di 2 notti a settembre 2023
Risposta di gm, il giorno 5 set 2023
Happy to hear that you found everything you needed. We are glad you enjoyed the pancakes. We look forward to welcoming you back.

10/10 Eccellente

Pati

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, breakfast was decent, staff pleasant shower good, bed comfy but squeaky(😔) Overall ok place to stay!
Soggiorno di 1 notte a settembre 2023
Risposta di gm, il giorno 5 set 2023
Thank you for staying. I am sorry for the squeaky bed but I am glad it was comfortable. Hope you visit again!

10/10 Eccellente

Cindy

Soggiorno di 1 notte ad agosto 2023
Risposta di gm, il giorno 24 set 2023
Thank you for staying with us!

8/10 Buono

Alex

Great for a quick stay. Good breakfast bar.
Soggiorno di 2 notti ad agosto 2023
Risposta di gm, il giorno 23 ago 2023
Alex,Glad you had the opportunity to enjoy breakfast. We are not fancy but we fill the bill for the quick stay and a good breakfast. Hope to see you again!

10/10 Eccellente

Thomas

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice property and rooms. Clean and modern. Great location for shopping and dining
Soggiorno di 1 notte ad agosto 2023
Risposta di gm, il giorno 20 ago 2023
My staff and I thank you for staying with us. We are glad that you found our location to provide a restful night sleep.We wish you safe travels!

8/10 Buono

Christina

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice welcoming staff and clean environment
Soggiorno di 1 notte ad agosto 2023
Risposta di gm, il giorno 8 ago 2023
Christina,Thank you for staying with us. I am happy to hear my staff made you feel welcome. If there is anything we could do to make your stay better please let us know.We wish you safe travels!

10/10 Eccellente

DARRELL

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Five stars across the board & could not be more pleased with our stay. Thank you BW!
Soggiorno di 1 notte a luglio 2023
Risposta di gm, il giorno 27 lug 2023
Thank you so much for staying with us. It is great to hear that you enjoyed your stay. We hope you will come stay with us again.

10/10 Eccellente

Terrance

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great find
Soggiorno di 1 notte a luglio 2023
Risposta di gm, il giorno 11 lug 2023
Thank you for staying with us! We are glad you enjoyed your stay.

10/10 Eccellente

Dale

Mi è piaciuto: Pulizia e personale e servizio
It was a very nice stay
Soggiorno di 1 notte a giugno 2023
Risposta di gm, il giorno 18 giu 2023
Thank you for choosing to stay with us. We are glad you enjoyed your stay. Hope you will stay with us again soon.

8/10 Buono

Judith

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The beds were comfortable the room was clean. I would recommend staying here. I would come back love the way you get your breakfast nobody had to touch anything to make pancake it was very clean where you eat
Soggiorno di 1 notte a giugno 2023
Risposta di gm, il giorno 5 lug 2023
JudithThank you for staying with us. We are that you liked the accommodations. The pancakes are good as well as easy to make. We hope you come back soon!

10/10 Eccellente

Nancy M

Mi è piaciuto: Condizioni e dotazioni della struttura
Staff were very helpful and responsive during this stay. The coffee and breakfast options were nice. Room was very comfortable and clean. It was a nice place to stay.
Soggiorno di 2 notti a giugno 2023
Risposta di gm, il giorno 12 giu 2023
Nancy MThank you for staying with us. We are happy to hear you had a good stay. Please let us know if there is anything we can do to improve on our service. We hope to welcome you back.

6/10 Soddisfacente

Mark

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The bathroom was oddly shaped. No water pressure in the shower. Toilet paper roll was placed on the far wall from the toilet. I’m 6’1” and could barely reach it.
Soggiorno di 1 notte a giugno 2023
Risposta di gm, il giorno 5 giu 2023
I am sorry the bathroom fell below your expectations. We appreciate you sharing your thoughts. We hope you will choose to stay with us again. We hope to welcome you back soon.

4/10 Scarso

Jay

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Scammed?
Everything went well until 11pm when we were awaken by a call we assume was from the front desk. They asked for our credit card information for “incidentals”. Now was It a legit call at a very odd hour, 11pm, or where we being scammed into giving our credit card information?!
Soggiorno di 1 notte a maggio 2023
Risposta di gm, il giorno 31 mag 2023
Jay,Please accept my apologies I have spoken with my staff and have been assured this will not happen again. My staff is new they were having issue with the credit card on file. But I was able to straighten out and destroyed your cc information. Again I am sorry this happened. We hope this will not keep you from staying with us again.

8/10 Buono

Tim

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2023
Risposta di gm, il giorno 24 mag 2023
Thank you for sharing your thoughts about your recent stay. We hope you will stay with us again.

10/10 Eccellente

William

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a maggio 2023
Risposta di gm, il giorno 15 mag 2023
William,Thank you for staying with us. We are glad you enjoyed your stay.

6/10 Soddisfacente

Nina

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia
Decent stay because it looked quite new, but there was old sock under the bed so not very clean.
Soggiorno di 2 notti a maggio 2023
Risposta di gm, il giorno 9 mag 2023
Thank you for stayig with us. I am sorry that housekeeping failed to meet your expectations. We will continue to work with them so that we may improve our services so this does not happen again in the future. We hop you will come stay with us again.

8/10 Buono

Megan

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
The only thing that wasn't great about the hotel is the water never got hot. I tried to take a bath but ended up getting out chilled. It was warm, but not hot.
Soggiorno di 2 notti ad aprile 2023
Risposta di gm, il giorno 21 apr 2023
Megan,Thank you for sharing your thoughts about your stay. We use your comments to help improve our service. We will have maintenance inspect water temperatures. We hope you will consider staying with us again. We look forward to welcoming you back.