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Recensioni per Bankstown Motel 10

4 out of 5
Bankstown Motel 10
217 Hume Highway, Greenacre, NSW

Recensioni

4,0
Valutazione di 10 - Eccellente. 0 su 5 recensioni" "
Valutazione di 8 - Buono. 0 su 5 recensioni" "
Valutazione di 6 - Soddisfacente. 2 su 5 recensioni" "
Valutazione di 4 - Scarso. 1 su 5 recensioni" "
Valutazione di 2 - Terribile. 2 su 5 recensioni" "

3,6/10

Pulizia

4,6/10

Personale e servizio

4,0/10

Servizi

4,0/10

Condizioni e dotazioni della struttura

6,0/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Jessica

Viaggio di gruppo, Viaggio con la famiglia
Non mi è piaciuto: Pulizia e servizi
Unfortunately our stay was not the best. Upon arrival into the room we immediately found an iron stain on one of the bedside tables. My sister dropped something and when she picked it up found dog food under the bed. The bathroom sink leaked to the point multiple towels were needed just so we did not slip and even though i booked a room for 4 people, 2 twin beds we got 1 single blanket. It was well after reception closed when we realised so we had no choice but to deal with it. Staff were apologetic when we notified them but all we got told was the maintenance person knew about the tap, hopefully it gets tidied up. At first i tried to pass it off, we paid $300 for the room but after i have thought about it im pretty frustrated. The staff were lovely but the amenities were not great. Look elsewhere if you can.
Soggiorno di 1 notte a febbraio 2024

2/10 Terribile

Angela

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Drove 4 hours to only then be told upon arrival that they had cancelled our booking and forgot to notify us. We had two young children in the car who were tired of travelling and the staff member was most unhelpful and made us feel like an inconvenience. Just thankful we chose to pay at the property so didn’t have to wait for a refund.
Soggiorno di 1 notte a febbraio 2024

6/10 Soddisfacente

Elon, Highland

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Stay in second floor lo lift, struggle to carry own luggage up & down
Soggiorno di 4 notti a febbraio 2024

2/10 Terribile

si, Oxley

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The room charge is over price. Facilty has no Internet like advertize I stay there 6 nights and no one clean the room.Never come back
Soggiorno di 4 notti a febbraio 2024

4/10 Scarso

Danny

Soggiorno di 2 notti a febbraio 2024
Risposta di Rauf, il giorno 7 feb 2024
Thank you Danny for the business and great review. We are glad you got top value at our motel and we look forward to welcoming you again shortly with family and friends.We are the new owners having taken over the motel ownership and management from 01Feb24. We are working hard to improve the room condition, cleanliness, facilities, and overall guest experience.We have now opened a new cafe serving coffee, breakfast, lunch, and dinner. Trust you'll find the new Motel10 a much better place to stay on your next visit.