Minibar, una cassaforte in camera, una scrivania, postazione laptop

Recensioni per The Fullerton Hotel Sydney

5 out of 5
The Fullerton Hotel Sydney
1 Martin Place, Sydney, NSW

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 1157 su 1612 recensioni" "
Valutazione di 8 - Buono. 271 su 1612 recensioni" "
Valutazione di 6 - Soddisfacente. 100 su 1612 recensioni" "
Valutazione di 4 - Scarso. 54 su 1612 recensioni" "
Valutazione di 2 - Terribile. 30 su 1612 recensioni" "

9,6/10

Pulizia

9,2/10

Personale e servizio

9,2/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Alberto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tutto molto bello: stanze, hotel, posizione… da migliorare solo le condizioni di parcheggio per Chi ha la macchina. Tra parentesi ci hanno dato la camera in anticipo di tre ore rispetto all’orario di check in, cosa molto rara per l’Australia
Soggiorno di 3 notti ad agosto 2023
Risposta di Rob Weeden - General Manager, The Fullerton Hotel , il giorno 23 ago 2023
Thank you for choosing to stay with us Alberto, we look forward to welcoming you back.

10/10 Eccellente

Katalin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Elegantissimonhotel
Favoloso , solo una notte ma ci hanno ritardato il check out, gentili e ogni comodita
Soggiorno di 1 notte a ottobre 2022
Risposta di Dave, Fullerton Express Supervisor, il giorno 17 ott 2022
Thank you for your feedback. We are please that you have enjoyed your experience with us.

10/10 Eccellente

Simon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay great staff greet location
Soggiorno di 1 notte ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 1 mag 2024
Dear SimonThank you so much for choosing to stay with us and for referencing my colleagues also.We look forward to welcoming you back.

10/10 Eccellente

Daniel

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Still my favourite in Sydney. Never have an issue and very professional staff.
Soggiorno di 1 notte ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 1 mag 2024
Dear DanielThe team will enjoy reading your review this morning. Thank you for choosing to stay with us.

10/10 Eccellente

Yolanta

Viaggio di coppia
.
Soggiorno di 5 notti ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 29 apr 2024
Dear Yolanta, Having you with us has been an absolute pleasure, and we are looking forward to your return.

8/10 Buono

Ryan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 29 apr 2024
Dear RyanIt has been a pleasure having you with us, and we look forward to the opportunity to welcome you back.

6/10 Soddisfacente

Sue, Sunbury

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Shower very small. Spacious room. Room service very slow.
Soggiorno di 3 notti ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 30 apr 2024
Dear SueThank you so much for your review, rating, and feedback.

10/10 Eccellente

lok ting

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed there for 4 Nights . All front desk and concierge staff did an excellent job for the first 3 days . Unfortunately on the day of checking out i came across a front desk lady who was cool , unprofessional and full of attitude . The encounter with her ruined my impression of excellence of staff and service of Fullerton hotel .
Soggiorno di 4 notti ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 29 apr 2024
Dear Lok TingThank you for taking the time to share your review and for your generous rating despite the issue you encountered. We are delighted to hear that you had an excellent experience with our front desk and concierge staff during the initial part of your stay at the Fullerton Hotel. However, we are truly sorry to hear about your experience on the final day. Please rest assured that we take your feedback seriously and will address this with our team to ensure that all our guests receive the high standard of service they expect and deserve. We hope to have the opportunity to welcome you back and provide a more consistently positive experience in the future. Thank you once again for choosing to stay with us.

8/10 Buono

Susan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
The Fullerton is a well-priced hotel right in the heart of Sydney. It offers a nice atmosphere, fantastic staff and especially a fabulous location. Whilst the lobby and bar are modern and welcoming the rooms would benefit from a makeover as the decor is dated. Having said that we enjoyed our stay and would stay there again
Soggiorno di 1 notte ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 29 apr 2024
We appreciate your review and rating and very much look forward welcoming you back. It has been a joy to have you here with us.

10/10 Eccellente

Mark

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 29 apr 2024
Thank you so much, Mark. It has been a pleasure having you with us, and we eagerly anticipate the opportunity to welcome you back.

6/10 Soddisfacente

Zeyu

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
there is a strange smell in lobby. the location is perfect for shopping.
Soggiorno di 2 notti ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 29 apr 2024
Dear Zeyu, Having you with us has been an absolute pleasure, and we are looking forward to your return.

10/10 Eccellente

Peter

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfectly located in the centre of Sydney CBD at No. 1 Martin Place
Soggiorno di 6 notti ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 29 apr 2024
Thank you Peter for choosing to stay with us.

10/10 Eccellente

Rachel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di Rob Weeden - General Manager, il giorno 29 apr 2024
Dear RachelI can speak for the whole team when I say how much we appreciate you choosing to stay with us. It was an absolute privilege to have you as our guest, and we look forward to welcoming you back soon.

10/10 Eccellente

Wayne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Exceptional
Soggiorno di 3 notti ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 24 apr 2024
On behalf of the entire team, I would like to extend our sincerest gratitude for choosing to stay with us. It was our pleasure to host you, and we hope to have the opportunity to welcome you back very soon.

10/10 Eccellente

Sharon, Phillip

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent Hotel with wonderful staff
Soggiorno di 7 notti ad aprile 2024
Risposta di Rob Weeden - General Manager , il giorno 24 apr 2024
Thank you so much Sharon it has been fabulous having you with us.

10/10 Eccellente

Joseph, Spring valley

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Custemor service at the breakfast it's slow , but the food quality is good.
Soggiorno di 4 notti ad aprile 2024
Risposta di Rob Weeden - General Manager , il giorno 24 apr 2024
Excellent! Thank you Joseph it has been wonderful having you at the hotel with us.

10/10 Eccellente

Yong

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love this hotel - New Chapter of the former GPO
Soggiorno di 7 notti ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 24 apr 2024
Dear YongIt has been a pleasure having you with us, and we look forward to the opportunity to welcome you back.

10/10 Eccellente

Peter, Sydney

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The location is fantastic. So close to everything in the city. The rooms great. Tram is 2 minutes walk. Staff are super helpful. Parking is expensive I will happily stay again.
Soggiorno di 3 notti ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 24 apr 2024
Dear PeterIt has been wonderful to have you with us and thank you so much for your lovely review and feedback to which we have already shared with the team. My colleagues and I look forward to welcoming you back.

10/10 Eccellente

I-Shen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great for a short staycation or long stay. In the heart of CBD with plenty of dining option to choose from, all within walking distance. Also near public transport. Good size room, very friendly and attentive staff, clean and comfortable, very enjoyable!
Soggiorno di 1 notte ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 24 apr 2024
We greatly appreciate your gracious review and outstanding rating. As a team, we dedicate ourselves to providing our guests with exceptional experiences during their stay. It is our mission to make every visit flawless and memorable. Your recognition of our team's efforts is truly valued and cherished. We eagerly anticipate your return and extend our heartfelt thanks for selecting our our hotel.

10/10 Eccellente

Gregory, Noosaville

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We were looked after extremely well.
Soggiorno di 4 notti ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 24 apr 2024
Thank you so much for your review, rating, and feedback.

10/10 Eccellente

Kyungsook

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti ad aprile 2024
Risposta di Rob Weeden - General Manager , il giorno 24 apr 2024
Thank you Kyungsook, we look forward to welcoming you back.

10/10 Eccellente

Delia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had a great time with 2 kids, staff were polite and helpful, hotel has an interesting history and is in fantastic location.
Soggiorno di 1 notte ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 24 apr 2024
Dear DeliaThank you so much for your kind words and for taking the time to share your experience! We were thrilled to hear that you found our property to be amazing and beautiful. Our team work hard to create a welcoming and comfortable atmosphere for all our guests, so it is great to know that we succeeded in making your stay enjoyable.Thank you again for choosing our hotel for your travels, and we hope to have the pleasure of welcoming you back soon!

10/10 Eccellente

Tolga

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good hotel, very good location, good staff, walkable to every where.
Soggiorno di 5 notti ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 19 apr 2024
Dear TolgaThank you so much for the lovely review.

8/10 Buono

Tracey, Montclair

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ultimate luxury! Very clean! The bed was too hard for me ( those dense foam beds), when I told the front desk, they said they would put an extra mattress protector on the bed.
Soggiorno di 2 notti ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 19 apr 2024
Dear TraceyWe genuinely appreciate your kind words and the feedback regarding our team and our beds.The bedding we use is the premium grade used by most good hotels. The Simmons mattresses are firm with a micro pocketed inbuilt coil spring to ensure consistency and no sag, the beds also feature a built in down pillow top. And for those that love a super soft bed we can fit denser down mattress toppers. Your graciousness is truly appreciated. We eagerly anticipate the opportunity to welcome you back in the future.

10/10 Eccellente

Nicole

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Fullerton Sydney had a great welcoming atmosphere. The staff really took care of you from check-in to check-out and everything in-between. Top notch!
Soggiorno di 12 notti a marzo 2024
Risposta di Rob Weeden - General Manager, il giorno 19 apr 2024
Dear NicoleFantastic! Thank you for choosing to stay with us, we are glad that you did. We very much look forward to welcoming you back.

10/10 Eccellente

Robert, Bozeman

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 17 apr 2024
Thank you, Robert. It's been an absolute pleasure having you here with us, and we look forward to your return.

8/10 Buono

Ameer

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Looks nice
Soggiorno di 4 notti ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 17 apr 2024
Dear AmeerWe're delighted to have had you as our guest, and we sincerely appreciate your kind review and feedback, which we have already shared with our team. My colleagues and I eagerly anticipate the opportunity to welcome you back in the future.

6/10 Soddisfacente

Natsuki

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 17 apr 2024
Dear NatsukiWe've truly enjoyed having you as our guest, and we're eagerly anticipating the chance to welcome you back again soon.

8/10 Buono

Mark

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This is now the second old building which transferred to a modern hotel. Enjoy to see how they present them.
Soggiorno di 1 notte ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 15 apr 2024
Thank you Mark,Our GPO location has been at the centre of Sydney since 1874. We are blessed to be at the heart of our city’s vibrant restaurants and bar scene and just metres from the luxury shopping precincts and then there are the theatres, museums and ever so close to public transport network. It is a blessing that makes exploring Sydney so simple.Thank you again for choosing The Fullerton Hotel Sydney for your travels, and we hope to have the pleasure of welcoming you back soon!

10/10 Eccellente

Katherine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel stay was exceptional, beautiful rooms, wonderful food, fantastic location and staff. Will definitely stay there again. One of the best hotels in Sydney
Soggiorno di 4 notti ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 17 apr 2024
Dear KatherineI sincerely appreciate your thoughtful review and excellent rating. We invest an enormous amount of effort as a team to ensure sure guests have an enjoyable experience while staying with us. Ensuring each stay is as perfect as it can be is our aim. We are grateful for your recognition of our team's contribution to your stay, and we will celebrate it. Thank you once again for choosing to stay with us, and we look forward to welcoming you again soon.

8/10 Buono

Rick, Ingersoll

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Architecturally this is a find, marvel at the effort that was made to define this hotel. For a mid to upper range luxury hotel it deserves a 5 star rating.
Soggiorno di 5 notti ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 15 apr 2024
We sincerely appreciate your warm words and feedback on our people; it's very kind of you. We would like to have the opportunity to welcome you back.

10/10 Eccellente

Matthew

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Fullerton is an excellent hotel. We paid for an early check in and we didn’t have to wait long for it to be ready. The rooms we booked were spacious and clean and quiet. The service at the hotel was great and the breakfast buffet was delicious. The hotel itself is beautiful. The stairs leading to the business center are so old fashioned and stylish. We had a very pleasant stay and decided to return again at the end of the week for our final dinghy in Sydney after traveling around Australia for the week. My only criticism of the hotel would be that the perfume in the lobby is more than a little overwhelming.
Soggiorno di 1 notte ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 15 apr 2024
Dear MatthewWe sincerely appreciate your gracious review and outstanding rating. As a cohesive team, we dedicate ourselves diligently to ensuring that each guest enjoys a memorable experience during their stay with us. Our primary objective is to deliver flawless stays consistently. Your acknowledgment of our team's contribution to your experience is warmly welcomed and deeply appreciated.We eagerly anticipate the opportunity to welcome you back and extend our heartfelt gratitude for selecting our hotel for your stay.

10/10 Eccellente

Gladys

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property, great location
Soggiorno di 1 notte ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 15 apr 2024
Dear GladysThank you for sharing your recent experience. Your positive feedback brightened our day!We're thrilled to hear that you enjoyed your stay with us, found our accommodations comfortable, and appreciated our convenient location. Your kind words mean a lot to us and serve as motivation to continue delivering exceptional service.We're grateful for your support and look forward to welcoming you back soon for another enjoyable stay.

10/10 Eccellente

Franco

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great Property pre and post cruise
Soggiorno di 1 notte ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 15 apr 2024
Dear FrancoThank you for choosing to stay with us at The Fullerton Hotel Sydney.We are delighted to read that you enjoyed your time with us and trust you had a memorable experience here in our amazing city.May we wish you safe onward travels and until the next time, best wishes.

10/10 Eccellente

Alnegroni

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Ideal location; super service, excellent overall.
Soggiorno di 3 notti ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 15 apr 2024
Thank you very much for your excellent feedback. Indeed, we are fortunate with an incredible position in the heart of Sydney’s central business district, surrounded by the luxury fashion and high-end eating precincts, rail, bus, ferry, and light rail transport too.It was wonderful to have you here with us and we look forward to seeing you again.

10/10 Eccellente

Alioth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My partner & I loved our stay here! We booked for our anniversary & they had a cake & card sent to our room as a lovely surprise. The staff were friendly, efficient & everything was seamless. Buffet breakfast had great options & service was excellent. The room was spacious & welcoming, perfect after a long day out! Public transport with both trains & light rail within 5 mins walk. Highly recommend & we’ll definitely be back in the future!
Soggiorno di 2 notti ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 9 apr 2024
Dear AliothWe were thrilled to read that you and your partner enjoyed your anniversary stay with us! It was our pleasure to make your special occasion even more memorable with the surprise cake and card in your room.We were delighted that you found our staff to be friendly, efficient, and that everything went seamlessly during your stay. It's wonderful to hear that you enjoyed the buffet breakfast with its great options and excellent service.We're glad that your room provided the perfect spacious and welcoming retreat after your adventures around the city. Additionally, we're pleased to know that our convenient location near public transport made it easy for you to explore the area.Thank you so much for your recommendation, and we can't wait to welcome you back in the future! If there's anything specific you'd like us to arrange for your next visit, please feel free to let us know.

10/10 Eccellente

Robert, Bozeman

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Rob Weeden - General Manager, il giorno 9 apr 2024
Dear RobertThank you for the fabulous rating and for choosing to stay with us.We look forward to welcoming you back.

10/10 Eccellente

Velisha

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Truly impressed with the customer service and their attentiveness. They surprised my partner with a birthday cake slice delivered to our room in the afternoon, small things mean a lot! Everything was pristine and it was overall a fantastic place to stay.
Soggiorno di 1 notte a marzo 2024
Risposta di Rob Weeden - General Manager, il giorno 6 apr 2024
Dear VelishaThank you for choosing to celebrate your partners birthday with us us at The Fullerton Hotel Sydney.We are delighted to read that you enjoyed your time with us and trust you had a memorable experience here in our amazing city.May we wish you safe onward travels and until the next time, best wishes.

10/10 Eccellente

Janelle

Soggiorno di 3 notti a marzo 2024
Risposta di Rob Weeden - General Manager, il giorno 29 apr 2024
Thank you so much Janelle, we look forward to welcoming you back.

10/10 Eccellente

Tanasagaren

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great venue
Soggiorno di 3 notti ad aprile 2024
Risposta di Rob Weeden - General Manager, il giorno 6 apr 2024
Dear TanasagarenThank you for choosing to stay with us at The Fullerton Hotel Sydney.We are delighted to read that you enjoyed your time with us and trust you had a memorable experience here in our amazing city.May we wish you safe onward travels and until the next time, best wishes.

10/10 Eccellente

MaryAnn

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was absolutely beautiful, the room was excellent and the overall stay was an A plus
Soggiorno di 2 notti a marzo 2024
Risposta di Rob Weeden - General Manager, il giorno 6 apr 2024
Dear MaryAnnWe are so pleased that you had a lovely stay with us and very much look forward to welcoming you back to The Fullerton Hotel Sydney.

10/10 Eccellente

Elizabeth

Viaggio di coppia
Wonderful hotel! Elegance and extremely top service. Great location for walking to shops, not far from the Sydney Opera House or the Gardens if you like walking. I would highly recommend not only for the amazing overall hotel splendor but equally the staff is friendly and helpful.
Soggiorno di 2 notti a marzo 2024
Risposta di Rob Weeden - General Manager, il giorno 6 apr 2024
Dear ElizabethWe wholeheartedly share your enthusiasm for our fabulous location. We consider ourselves fortunate to be situated in the heart of Sydney, offering our guests easy access to the city's cultural landmarks, trendy dining spots, bars, and upscale fashion boutiques.Thank you once more for selecting The Fullerton Hotel Sydney. We look forward to the opportunity to welcome you back soon!Best regards,

10/10 Eccellente

Haiming

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Exceptional customer service, The hotel's cleanliness surpassed my expectations. beautiful hotel!! . We are glad to choose this hotel. Thanks for everything. !
Soggiorno di 3 notti a marzo 2024
Risposta di Rob Weeden - General Manager, il giorno 3 apr 2024
Dear Haiming,On behalf of the entire team, I would like to extend our sincerest gratitude for choosing to stay with us. It was our pleasure to host you, and we hope to have the opportunity to welcome you back very soon.

10/10 Eccellente

Methusela

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I would definitely stay here again.
Soggiorno di 3 notti a marzo 2024
Risposta di Rob Weeden - General Manager, il giorno 3 apr 2024
Dear MethuselaIt has been wonderful to have you with us and thank you so much for your lovely review and feedback to which we have already shared with the team. My colleagues and I look forward to welcoming you back.

10/10 Eccellente

huan

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
good
Soggiorno di 1 notte a marzo 2024
Risposta di Rob Weeden - General Manager, il giorno 3 apr 2024
Dear HuanWe've truly enjoyed having you as our guest, and we're eagerly anticipating the chance to welcome you back again soon.

8/10 Buono

Michelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Rob Weeden - General Manager, il giorno 3 apr 2024
Dear MichelleWe're delighted to have had you as our guest, and we sincerely appreciate your kind review and feedback, which we have already shared with our team. My colleagues and I eagerly anticipate the opportunity to welcome you back in the future.

10/10 Eccellente

Jeffrey

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location in CBD. Room and service were exceptional. Staff was extremely accommodating and allowed us both an early check-in and a late check-out. The breakfast in the executive club was delicious as well!
Soggiorno di 5 notti a marzo 2024
Risposta di Rob Weeden - General Manager, il giorno 1 apr 2024
Dear JeffreyThank you very much for your wonderful review and excellent rating.We work diligently as a team to make sure that our guests enjoy an excellent stay with us. Our goal is to ensure that every stay is as flawless as possible. The thoughtfulness in acknowledging the team's contribution to your stay is both appreciated and welcomed. We look forward to seeing you again.

10/10 Eccellente

Sandy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent customer service
Soggiorno di 2 notti a marzo 2024
Risposta di Rob Weeden - General Manager, il giorno 1 apr 2024
Thank you so much Sandy.

6/10 Soddisfacente

Zhenting

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a marzo 2024
Risposta di Rob Weeden - General Manager, il giorno 1 apr 2024
Dear Zhenting,We have sincerely enjoyed having you with us, and very much look forward to welcoming you back.

8/10 Buono

Leslie Anne, Calgary

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Unique because it used to be the GPO and is very beautiful. Nice shampoo and conditioner and body wash too.
Soggiorno di 2 notti a marzo 2024
Risposta di Rob Weeden - General Manager, il giorno 31 mar 2024
Dear Leslie Anne,Thank you for sharing your feedback with us following your recent stay. We're thrilled to hear that you appreciated the unique historical charm of our hotel, formerly the Sydney GPO, and found it to be very beautiful. Fun fact - we turn 150 this year.It's wonderful to know that you enjoyed the amenities provided in your room, including the French luxury brand Balmain shampoo, conditioner, and body wash. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.