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Recensioni per Hilton Lake Taupo

5 out of 5
Hilton Lake Taupo
80-100 Napier Road, Taupo

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 526 su 1001 recensioni" "
Valutazione di 8 - Buono. 312 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 107 su 1001 recensioni" "
Valutazione di 4 - Scarso. 38 su 1001 recensioni" "
Valutazione di 2 - Terribile. 18 su 1001 recensioni" "

9,2/10

Pulizia

8,8/10

Personale e servizio

8,8/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Albergo molto curato, con personale estremamente gentile, situato un po' fuori Taupo, ma con vista sul lago. Abbiamo apprezzato anche le due cene al ristorante.
Soggiorno di 2 notti a novembre 2018

10/10 Eccellente

Haidong

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Commentary car parking is free of charge
Soggiorno di 1 notte a maggio 2024

8/10 Buono

CHEN

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Nice and comfortable room.
Soggiorno di 4 notti a maggio 2024
Risposta di Hilton Lake Taupo , il giorno 9 mag 2024
Kia Ora Chen, Thank you for your kind words about the room. We appreciate your review! Thank you again, and we hope to welcome you back in the future!Kind regards, Tracey PooleHotel Manager- Hilton Lake Taupo

10/10 Eccellente

Natasha

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We absolutely loved out stay. Thank you so much to the team at The Hilton. Breakfast and snacks were as delicious as always and our room was immaculate, and I'm a clean freak 😂 The hotel was at capacity and check in took a much longer time than normal, but this was understandable.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hilton Lake Taupo , il giorno 7 mag 2024
Kia Ora Natasha, Thank you for your review following your stay at Hilton Lake Taupo. We are delighted to hear you enjoyed the breakfast, rooms and cleanliness! Thank you again and we hope to welcome you back in the near future! Kind regards, Tracey PooleHotel Manager- Hilton Lake Taupo

6/10 Soddisfacente

Colette

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Facilities lovely; hot pool and swim pool available; cleaning staff friendly; room spacious and very nice; Check in staff chilly and disinterested; parking not great as have to walk in near darkness from a lower carpark back to the hotel;
Soggiorno di 3 notti ad aprile 2024
Risposta di Hilton Lake Taupo, il giorno 7 mag 2024
Kia Ora Colette, Thank you for taking the time to write your review following your stay at Hilton Lake Taupo. It is lovely to read you enjoyed the facilities rooms, and we appreciate your kind words about the cleaning staff. That said, we pride ourselves in giving the best possible guest experience and we are sincerely sorry to hear that we fell short in this instance. We appreciate the feedback and will review this internally. Colette, thank you again and we hope to welcome you back in the future at Hilton Lake Taupo. Kind regards, Tracey Poole Hotel Manager- Hilton Lake Taupo

10/10 Eccellente

Sarah

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Such a lovely hotel, and fabulous views of the lake if you’re lucky enough to see it from your room. Not issue for me was there was noise from the room above me - otherwise no complaints at all
Soggiorno di 1 notte ad aprile 2024
Risposta di Hilton Lake Taupo, il giorno 2 mag 2024
Kia Ora Sarah, Thank you for your taking the time to write a review following your stay at Hilton Lake Taupo. We are delighted reading you enjoyed your stay. We hope to welcome you again in the near future.Kind regards, Tracey Poole Hotel Manager- Hilton Lake Taupo

8/10 Buono

Shayal

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Hilton Lake Taupo , il giorno 28 apr 2024
Kia Ora Shayal, Thank you for providing us with a review following your stay at Hilton Lake Taupo. We are glad to hear you enjoyed your stay. Kind regards, Tracey PooleHotel Manager- Hilton Lake Taupo

10/10 Eccellente

Susanna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Das beste Brot in Neuseeland
Soggiorno di 2 notti ad aprile 2024
Risposta di Hilton Lake Taupo , il giorno 16 apr 2024
Kia Ora Susanne, Thank you for your positive review. We feel honored by your comment about the bread!Susanne, thank you again and we hope to welcome you back in the near future.Kind regards, Hilton Lake Taupo

6/10 Soddisfacente

Shannel

Soggiorno di 1 notte ad aprile 2024
Risposta di Hilton Lake Taupo, il giorno 6 mag 2024
Kia Ora Shannel,Thank you for your review. We hope to welcome you back in the near future.Kind regards, Tracey Poole Hotel Manager-Hilton Lake Taupo

8/10 Buono

LESLEY

Viaggio di coppia
Didn’t like the exposed walkway… wind and rain spoil the walk to the room Also… cleaning behind opened doors needs to be more thorough. Facilities are fabulous and rooms well set up Staff lovely and friendly
Soggiorno di 1 notte ad aprile 2024
Risposta di Hilton Lake Taupo, il giorno 14 apr 2024
Kia Ora Lesley, Thank you for sharing your feedback; it is wonderful to hear you had an amazing experience with the facilities, our team and the rooms. We appreciate your honest review and value your insights. We will keep it in mind for future interactions. Thank you again, and we hope to welcome you again at Hilton Lake Taupo.Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

10/10 Eccellente

Jack

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly and helpful staff
Soggiorno di 1 notte ad aprile 2024
Risposta di Hilton Auckland, il giorno 8 apr 2024
Kia Ora Jack, Thank you for taking the time to write this 5* review following your stay at Hilton Auckland. We are delighted to read that you enjoyed your stay and we appreciate the feedback. Thank you again, and we look forward to welcoming you again at Hilton Auckland.

10/10 Eccellente

Claire

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Always a lovely place to stay. Rooms are a good size and well appointed. Love the pool and fitness areas as well. Always my preferred place to stay in Taupō.
Soggiorno di 2 notti ad aprile 2024
Risposta di Hilton Lake Taupo, il giorno 9 apr 2024
Kia Ora Claire, Thank you for taking the time to write this review following your stay with us at Hilton Lake Taupo. It is a pleasure having you stay with us again, and we are delighted reading that you enjoyed the room and the hotel facilities.Claire, thank you again and we look forward to welcoming you again at Hilton Lake Taupo. Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 Eccellente

Andrei

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Hilton Lake Taupo, il giorno 9 apr 2024
Kia Ora Andrei, Thank you for your review following your stay with us at Hilton Lake Taupo. We are delighted to hear that you enjoyed your time with us, and we appreciate the 5- star rating.Andrei, thank you again, and we hoop to welcome you again in the near future! Kind regards, Tracey PooleHotel Manager- Hilton Lake Taupo

10/10 Eccellente

Douglas, Castle Rock

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful property overlooking Lake Taupo in the distance. Our room had a balcony. Bed was superior as was the bathroom. First class!
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Tasha

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic welcoming staff, excellent facilities.
Soggiorno di 2 notti a febbraio 2024
Risposta di Tracey Poole, il giorno 18 mar 2024
Kia Ora Tasha,Thank you for your review following your stay with us at Hilton Lake Taupo. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our facilities. Tasha, thank you again and we hope to welcome you back to Hilton Lake Taupo in the near future. Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 Eccellente

Yuhan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Tracey Poole, il giorno 18 mar 2024
Kia Ora Yuhan, We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Lake Taupo

8/10 Buono

Ronald, Dana Point

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property is under renovations and our “deluxe” room had its view of the lake obscured by scaffolding and workers walking back and forth in front of our window. The room is clean and modern but a bit bland - was hoping for something with some character given this was a historic building. Nice hilltop location but not walkable to restaurants or the lake.
Soggiorno di 2 notti a febbraio 2024
Risposta di Tracey Poole, il giorno 18 mar 2024
Kia Ora Ronald,Thank you for taking the time to post your review following your stay at Hilton Lake Taupo. We are delighted that you enjoyed your stay with us and appreciate the time it has taken for you to provide this feedback to help us to improve future stays. Thank you again and we hope to welcome you back to Hilton Lake Taupo in the near future. Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 Eccellente

annette

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
everything,the staff were lovely,receptionist,the lady who carried our bags up ,our room service lady,everybody was amazing thankyou
Soggiorno di 2 notti a febbraio 2024
Risposta di Tracey Poole, il giorno 18 mar 2024
Kia Ora Annette,Thank you for your review following your stay with us at Hilton Lake Taupo. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our hospitality. Annette, thank you again and we hope to welcome you back to Hilton Lake Taupo in the near future. Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 Eccellente

Joseph

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Tracey Poole, il giorno 20 feb 2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Lake Taupo

6/10 Soddisfacente

Bela

Mi è piaciuto: Condizioni e dotazioni della struttura
We enjoyed the pool. The room and bed was very comfortable. It was nice to have an outdoor courtyard. The young staff were great and tried to be helpful when we arrived a little bit early by giving us a drink voucher while we waited for our room to be ready. But the senior manager was rude and unhelpful telling her staff not to because we were early. This caused some embarrassment to the staff member which we thought was unprofessional of the manager. The restaurant bar needs some attention but we had a pleasant dining experience with lovely young staff. Overall an average stay.
Soggiorno di 2 notti a gennaio 2024
Risposta di Tracey Poole, il giorno 18 mar 2024
Kia Ora Bela,Thank you for taking the time to provide this feedback. We pride ourselves on giving the best possible guest experience and we are sincerely sorry to hear that we fell short in this instance.Your feedback regarding our senior manager has been taken on-board and is being reviewed by our team. We hope to have the opportunity to make it right in the future. Kind regards, Hilton Lake Taupo

6/10 Soddisfacente

Richa

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e servizi
No Room service, called thrice got no response.
Soggiorno di 1 notte a febbraio 2024
Risposta di Tracey Poole, il giorno 18 mar 2024
Kia Ora Richa,Thank you for taking the time to provide this feedback. We pride ourselves on giving the best possible guest experience and we are sincerely sorry to hear that we fell short in this instance.Your feedback has been taken on-board and is being reviewed by our team. We hope to have the opportunity to make it right in the future. Kind regards, Hilton Lake Taupo

10/10 Eccellente

Martin

Soggiorno di 2 notti a gennaio 2024

10/10 Eccellente

Kerrie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff very welcoming and professional. Extremely helpful. Lovely meal at restaurant. Secure parking at reasonable price.
Soggiorno di 1 notte a gennaio 2024
Risposta di Tracey Poole, il giorno 18 mar 2024
Kia Ora Kerrie,Thank you for your review following your stay with us at Hilton Lake Taupo. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our hospitality and dining experience you had. Kerrie, thank you again and we hope to welcome you back to Hilton Lake Taupo in the near future. Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 Eccellente

Kjell king

Soggiorno di 3 notti a gennaio 2024
Risposta di Tracey Poole, il giorno 20 feb 2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Lake Taupo

10/10 Eccellente

Gall, Calabasas

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property We loved it Thank you
Soggiorno di 1 notte a gennaio 2024
Risposta di Tracey Poole, il giorno 18 mar 2024
Kia Ora Gall,Thank you for your review following your stay with us at Hilton Lake Taupo. It was our pleasure to have you stay with us. Gall, thank you again and we hope to welcome you back to Hilton Lake Taupo in the near future. Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

4/10 Scarso

David

I shared it with the staff
Soggiorno di 4 notti a gennaio 2024
Risposta di Tracey Poole, il giorno 18 mar 2024
Kia Ora David,Thank you for taking the time to provide this feedback. We pride ourselves on giving the best possible guest experience and we are sincerely sorry to hear that we fell short in this instance.Your feedback has been taken on-board and is being reviewed by our team. We hope to have the opportunity to make it right in the future. Kind regards, Hilton Lake Taupo

8/10 Buono

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great place to spend the news years. Would recommend this place.
Soggiorno di 1 notte a dicembre 2023
Risposta di Tracey Poole, il giorno 18 mar 2024
Kia Ora David,Thank you for your review following your stay with us at Hilton Lake Taupo. It was our pleasure to have you stay with us. David, thank you again and we hope to welcome you back to Hilton Lake Taupo in the near future. Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 Eccellente

Hanspeter

Soggiorno di 1 notte a gennaio 2024
Risposta di Tracey Poole, il giorno 20 feb 2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Lake Taupo

10/10 Eccellente

Jane

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Tracey Poole, il giorno 20 feb 2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Lake Taupo

8/10 Buono

Karen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Great hotel bit out of town. Pool area could have been bigger to cater for the property. Limited chairs and shaded areas. Meals however were outstanding compliments to the chef. Most likely would stay closer to the heart of the town next time.

8/10 Buono

Glenn

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely property and grounds. Pool also awesome.
Soggiorno di 2 notti a gennaio 2024
Risposta di Tracey Poole, il giorno 20 feb 2024
Kia Ora Glenn,Thank you for your review following your stay with us at Hilton Lake Taupo. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our facilities.Glenn, thank you again and we hope to welcome you back to Hilton Lake Taupo in the near future. Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

8/10 Buono

Pedro

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly and helpful staff. Apartment was very clean, although balcony didn't seem to have had the same attention. Bed was comfortable while sofa-bed not so much. Pools are great, with separate shallow pool for kids. Gym has brand new equipment. Overall great stay
Soggiorno di 5 notti a dicembre 2023
Risposta di Tracey Poole, il giorno 20 feb 2024
Kia Ora Pedro,Thank you for your review following your stay with us at Hilton Lake Taupo. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our rooms and facilities. Pedro, thank you again and we hope to welcome you back to Hilton Lake Taupo in the near future. Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 Eccellente

Rachel

Soggiorno di 2 notti a gennaio 2024
Risposta di Tracey Poole, il giorno 20 feb 2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Lake Taupo

10/10 Eccellente

Jackie

Soggiorno di 3 notti a gennaio 2024
Risposta di Tracey Poole, il giorno 20 feb 2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Lake Taupo

6/10 Soddisfacente

Marie

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Comfort della camera
Hotell som börjar bli slitet Lös toa sits, nästan inget kall vatten på rummet
Soggiorno di 2 notti a gennaio 2024

10/10 Eccellente

Anushelin

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Tracey Poole, il giorno 27 dic 2023
Kia Ora Anushelin,Thank you for taking the time to leave a rating for your recent stay and we look forward to welcoming you back in the near future.Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 Eccellente

Wayne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent hotel, pool, and restaurant. Exceeded expectations.
Soggiorno di 2 notti a dicembre 2023
Risposta di Tracey Poole, il giorno 27 dic 2023
Kia Ora Wayne,Thank you for your review following your stay with us at Hilton Lake Taupo. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our facilities. Wayne, thank you again and we hope to welcome you back to Hilton Lake Taupo in the near future. Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 Eccellente

Karijus

Soggiorno di 1 notte a dicembre 2023
Risposta di Tracey Poole, il giorno 27 dic 2023
Kia Ora Karijus,Thank you for taking the time to leave a rating for your recent stay and we look forward to welcoming you back in the near future.Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 Eccellente

Natasha

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The duty manager recognised us from our stay last year, even remembering specific details. We were made to feel so welcome, they treated us to a couple of things for my husband's birthday too. Our room was clean, bed was super comfortable and our breakfasts were delicious 😋 We'll be back for sure, thanks Team 🎀🌸🎀
Soggiorno di 1 notte a dicembre 2023
Risposta di Scott Thomson, il giorno 18 dic 2023
Kia Ora Natasha,Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our rooms and hospitality. Thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

8/10 Buono

Kevin

Soggiorno di 2 notti a dicembre 2023
Risposta di Tracey Poole, il giorno 27 dic 2023
Kia Ora Kevin,Thank you for taking the time to leave a rating for your recent stay and we look forward to welcoming you back in the near future.Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 Eccellente

Richard

Soggiorno di 2 notti a dicembre 2023
Risposta di Tracey Poole, il giorno 27 dic 2023
Kia Ora Richard,Thank you for taking the time to leave a rating for your recent stay and we look forward to welcoming you back in the near future.Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

6/10 Soddisfacente

Neil

Soggiorno di 2 notti a dicembre 2023
Risposta di Tracey Poole, il giorno 27 dic 2023
Kia Ora Neil,Thank you for taking the time to leave a rating for your recent stay and we look forward to welcoming you back in the near future.Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 Eccellente

Qunying

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
View
Soggiorno di 1 notte a dicembre 2023
Risposta di Tracey Poole, il giorno 27 dic 2023
Kia Ora Qunying,Thank you for taking the time to leave a rating for your recent stay and we look forward to welcoming you back in the near future.Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 Eccellente

Noah

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2023
Risposta di Tracey Poole, il giorno 27 dic 2023
Kia Ora Noah,Thank you for taking the time to leave a rating for your recent stay and we look forward to welcoming you back in the near future.Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 Eccellente

Neil

Soggiorno di 3 notti a novembre 2023
Risposta di Tracey Poole, il giorno 27 dic 2023
Kia Ora Neil,Thank you for taking the time to leave a rating for your recent stay and we look forward to welcoming you back in the near future.Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

8/10 Buono

Dianne

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the room and facilities. Felt a bit rushed at the dinner. food served with the drinks and couldnt enjoy the drinks and meal in a relaxed atmosphere.
Soggiorno di 3 notti a novembre 2023
Risposta di Scott Thomson, il giorno 18 dic 2023
Kia Ora Dianne,Thank you for taking the time to post your review following your stay at Hilton Auckland. We are delighted that you enjoyed your stay with us and appreciate the time it has taken for you to provide this feedback to help us to improve future stays. Thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind regards, Scott ThomsonGeneral Manager - Hilton Auckland

8/10 Buono

Dianne

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Great parking for this horse float clean and friendly Lovely dinner at breakfast.
Soggiorno di 1 notte a ottobre 2023
Risposta di Tracey Poole, il giorno 6 nov 2023
Kia Ora Dianne,Thank you for your review on Wotif following your stay with us at Hilton Lake Taupo. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our facilities. Dianne, thank you again and we hope to welcome you back to Hilton Lake Taupo in the near future. Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

8/10 Buono

Kyne

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was quiet, Pools were fantastic and clean. Room was clean and spacious. Grounds were well kept. Staff were in training (assumption) - as we weren't told about check out time or breakfast options. Staff at hotel restaurant needed more training as there were cutlery being dropped, menus dropped, pens skidding the floor. They did apologise but would not expect these many incidents at the hilton restaurant. Dining at the restaurant was good, mains were fantastic however desert was average. Cheesecake were frozen in middle and puff pastry desert was not crisp. The best part of desert was the side of pistachio ice cream. Parking for teslas and destination charging is not available unless a 25$ daily charge which meant that it was easier and cheaper to charge at the supercharger as there was no guarantee we would get to charge at the destination charger.
Soggiorno di 1 notte a ottobre 2023
Risposta di Tracey Poole, il giorno 6 nov 2023
Kia Ora Kyne,Thank you for taking the time to post your review on Expedia following your stay at Hilton Lake Taupo. We are delighted that you enjoyed your stay with us and appreciate the time it has taken for you to provide this feedback to help us to improve future stays. Thank you again and we hope to welcome you back to Hilton Lake Taupo in the near future. Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

8/10 Buono

Andrea

Soggiorno di 1 notte a ottobre 2023
Risposta di Tracey Poole, il giorno 27 dic 2023
Kia Ora Andrea,Thank you for taking the time to leave a rating for your recent stay and we look forward to welcoming you back in the near future.Kind Regards,Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Tracey Poole, il giorno 6 nov 2023
Kia Ora,Thank you for your rating following your stay with us at Hilton Lake Taupo and we hope to welcome you back to in the near future. Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo