Parco della struttura

Recensioni per Duplex Parque Santiago 2 a bordo piscina, mare + spiaggia, Wifi, pool riscaldata


Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 19 su 29 recensioni" "
Valutazione di 8 - Buono. 6 su 29 recensioni" "
Valutazione di 6 - Soddisfacente. 2 su 29 recensioni" "
Valutazione di 4 - Scarso. 0 su 29 recensioni" "
Valutazione di 2 - Terribile. 2 su 29 recensioni" "

8,4/10

Pulizia

Recensioni

10/10 Eccellente

Jessica M.

Mi è piaciuto: Pulizia
One month in Tenerife
Great stay in Tenerife in Parque Santiago II. I stayed here for one month in Smartworking and everything was perfect. The apartment is clean and well equipped, the wi Fi connection works properly
Soggiorno di 28 notti a maggio 2021
Risposta di VrboOwner, il giorno 16 giu 2021
Many thanks for the nice review. You are welcome if you want to come back.

8/10 Buono

Arni B., Reykjavík

Mi è piaciuto: Pulizia
Vacation
Property location is very good, and pool garden very good enjoyed our stay there Some things could be better but this is good value for the price.
Soggiorno di 16 notti ad aprile 2024
Risposta di VrboOwner, il giorno 18 apr 2024
Thank you very much for the nice feedback. You are welcome if you want to come back.

6/10 Soddisfacente

Tatjana L.

Non mi è piaciuto: Pulizia
In die Jahre gekommenes Objekt, für 4 Erwachsene eher ungeeignet.
Gepflegte Anlage, gute Lage abseits des ganz großen Trubels und trotzdem sehr zentral. Schöner Pool, allerdings begrenzte Öffnungszeiten. Supermarkt in unmittelbarer Nähe. Die Wohnung hingegen weniger gepflegt, sehr in die Jahre gekommen und mit nur einem Schlüssel. Eigentlich schöne Raumaufteilung über zwei Etagen mit zwei Toiletten, allerdings ungeeignet für vier Erwachsene. Betten im „Kinderzimmer“ provisorisch und durchgelegen, keine ausreichenden Ablage- und Verstaumöglichkeiten für Gepäck. Badezimmer renovierungsbefürftig (Dusche schimmelt, Wasserhahn völlig verkalkt), keine Abstellmöglichkeit für Badartikel. Auf der Terrasse nur zwei Plastikstühle, keine Stuhlauflagen. Zwei Liegen vorhanden, beide jedoch gebrochen. Küchenausstattung soweit gut, Kühlschrank allerdings von außen völlig rostig, Gefrierfach schließt nicht. Je nach Einstellung also Wasser im Kühlschrank aus dem Eisfach oder gefrorenes Kühlgut im obersten Fach. Fazit: Nach Renovierung und Austausch einiges defekten Inventars eigentlich schönes Objekt für zwei Erwachsene und zwei Kinder.
Soggiorno di 9 notti a febbraio 2024
Risposta di VrboOwner, il giorno 3 mar 2024
Vielen Dank für Ihre Bewertung. Ich möchte diese gerne kommentieren: Warum ist das Objekt nicht für 4 Personen geeignet? Es gibt 4 Betten in 2 Schlafzimmern.... Uns ist bekannt, das die Silikonfuge im Badezimmern erneuert werden muß, tatsächlich haben wir dieses gestern erledigt. So etwas können wir nur durchführen wenn das Haus mal 2 Tage frei ist weil das Silikon trocknen muß - in der Hauptsaison leider unmöglich! Aber wie gesagt: es wurde bereits erledigt. Die Stuhlauflagen für die Stühle der Terrasse liegen drin im Schrank. Der Kühlschrank soll nächsten Monat ersetzt werden.

2/10 Terribile

Lisa E., Wales

Non mi è piaciuto: Pulizia
September 2023
On arrival we were met by a very pleasant lady who showed us to the villa. After she left, we had a look around and realised it was not very clean. Before I wrote this review I contacted the owner about the condition of the place and he said we should have contacted him straight away and he would have got the cleaner back in as it had been a quick turn around from other holiday makers, it needed more than a quick clean. Areas of the villa were discussing the shower being one of them. There was mold on the walls and the door and brown staining were I don't think it had ever been cleaned. Hair and dirt on floors.The fridge was equally discussing and the door is very rusty. It also did not work correctly and kept freezing the food we put in it. The owner did state that a new one was being delivered this past week. There were lights that don't work, with fittings missing and the fan in the living room has thick brown dust covering the blades. There was an hole in the kitching ceiling were there was an ants nest. The kitchen, beds rooms and bathroom were infested. The smell in the bathroom from the mold and drains was over powering we had to put in an air freshener. Bedding was aweful, looked like it had been there years, sheets did not fit correctly and for a 2 week stay there was no spares. The washing machine does not work either. Not enough room to say about rest! Complex it's self was beautiful and spotless. Such a shame we would def return, but not to this villa.
Soggiorno di 14 notti a settembre 2023

10/10 Eccellente

PAUL D.

Mi è piaciuto: Pulizia
excellent séjour fév. mars 2023
très belle propriété, propre, que dire de la belle piscine chauffée à 1 minute de notre condo , près de la mer 5 minutes à pied , pleins de restaurants, de super marché, près des 2 arrêts d'autobus principales et lorsque qu'on écrit à Sven il répond presque immédiatement , très belle vacance
Soggiorno di 43 notti a febbraio 2023
Risposta di VrboOwner, il giorno 25 mar 2023
Merci pour votre commentaire. Vous êtes les bienvenus si vous souhaitez revenir.

2/10 Terribile

Richard H.

Non mi è piaciuto: Pulizia
It’s a building site, no communications at all until we arrived.
The reason we booked this property was because of it’s proximity to the pool. We were massively disappointed when we arrived as the whole pool area was being dug up. Not only did this mean we couldn’t use the pool and overlooked a building site the workmen started using mechanical diggers from 08:00 - 17:00 each week day. We were only told of this when we actually arrived, if we had been told beforehand we would definitely have cancelled. Other property owners obviously had greater integrity and told their customers as the complex was virtually empty. Extremely poor on behalf of both the owner and the manager, I don’t know how they can ruin peoples well earned holidays. The interior of the apartment was very tired, not matching the bright and well maintained photos on the listing. The downstairs toilet had no seat and the shower holder on the wall was broken, there were 4 of us but only 3 outside chairs, these, along with both outside tables were very old and dirty. The bedding was old and the pillows pretty disgusting to be honest. The fridge was rusty and difficult to close, several lights were not working, a glass/plastic lamp shade in the bedroom was broken. The sofa bed was broken and creaky. I could go on with a large list of tired items and it needs redecorating. On the second day we tried the hob and it continued heating even when turned off, we reported and it was replaced within 2 days but we had to keep the fuse turned off which also operated the hot water system. A second set of keys would have been useful, especially for a family of 4 who wanted to leave and come back at different times on occasions. Overall very disappointed, we complained to the manager requesting a substantial discount, he contacted the owner who only offered 10% and refused to budge. The manager did offer his commission on top of this.
Soggiorno di 10 notti a ottobre 2022
Risposta di VrboOwner, il giorno 23 ott 2022
Thank you for your review. However I want to answer your comments: I am sorry that the pool is under construction, there is nothing we can do about it because it is a community thing. Nevertheless, the pool of the neighbouring complex could be used without any problems, this pool is also heated and only a few steps away. You didn't tell me about the other problems beforehand. If I had known, I would have sent someone to fix them. We will do this immediately today. We don't have any old worn out bedding. As you mentioned yourselves, we have paid a refund because of the noise nuisance. The work on the pool will be finished by mid-November. I am sorry that you have been inconvenienced by this but every apartment complex has to do its upgrades at some point which will benefit every new guest afterwards. We have many regular guests who appreciate the apartment very much and feel comfortable there.

10/10 Eccellente

Natalie W.

Mi è piaciuto: Pulizia
Fantastic Holiday
We loved our holiday and can’t wait to come back ! Thanks Sven!
Soggiorno di 9 notti a giugno 2022

6/10 Soddisfacente

Carl D.

Lovely Apartment Shame about the Service
When we arrived we had to wait outside the complex for over an hour. When the person finally arrived he didn’t know where the apartment was as he took us all round the complex to back to where we started & I was with my elderly mother with two suitcases. Not really acceptable. I asked about Wi-Fi & TV he said it’ll work tomorrow, left several messages from the free Wi-Fi from Tourist Office opposite but he never came round. So we had No TV or Wi-Fi for a week. I also asked about the safe he said it was 3 euros a day & had to go through a different company & not to bother as it was very safe. The apartment is lovely with a nice garden with the sun all day. It had everything you needed and we will stay there again it’s just such a shame about the service as we had no contact with anyone.
Soggiorno di 7 notti a marzo 2022
Risposta di VrboOwner, il giorno 18 mag 2022
Thank you for your review. I am so sorry to read about that. We had a new colleague who did not see the apartment before your arrival. Normally someone else of our team should meet you and give the keys to you, but some hours before you arrived, he got covid and that´s why we had to use this person. But all this has nothing to do with the nice apartment what it is... I am sorry, you are welcome if you want to come again.

8/10 Buono

Linda G.

Mi è piaciuto: Pulizia
Our stay in December 2021
Very nice clean and comfortable apartment with lovely sunny patio and garden. Very well equipped with everything you would need. We enjoyed our stay very much.
Soggiorno di 11 notti a dicembre 2021
Risposta di VrboOwner, il giorno 17 dic 2021
Thank you for the nice review. You are welcome if you want to come back.

8/10 Buono

Carol S., Swindon

Mi è piaciuto: Pulizia
Very good location
The apartment was clean and well equipped had everything we needed. Very good quiet location. Was a little tired in places and the cushions for the patio furniture needed replacing. Could do with written information on how the cooker and tv works the remotes did not work.
Soggiorno di 14 notti a novembre 2021
Risposta di VrboOwner, il giorno 5 dic 2021
Thank you for your review. We will check the battery of the remote control. The TV and cooker are easy to use, if you would have asked my colleague he would have show you how it works.

10/10 Eccellente

Jenny L.

Mi è piaciuto: Pulizia
Sehr schöne und gut gelegene Massionett Wohnung
Der Aufenthalt in der Wohnung war 15Tage. Die Wohnung ist voll möbliert und in einem guten Zustand. Ventilstoren sorgen für nötige Abkühlung. Viele Schränke bieten genügend Stauraum. Die Betten sind gemütlich Wenn Reparaturen zu leisten waren, reichte eine kurze Nachricht über einen Messenger an die Verwaltung. Antworten bei Fragen oder Anliegen kamen zügig innerhalb von 2 Stunden. Man kann von der oberen Terasse aus das Meer sehen. Die Pool Anlage ist sehr sauber, allerdings mit einigen wichtigen Regeln zu benutzen. Zb: Ist der Pool nur zwischen 10h und 18h zu benutzen. Keine Luftmatratzen sind erlaubt. Es darf nicht vom Beckenrand gesprungen werden. Und noch einige andere Regeln die strickt eingehalten werden müssen. Besser erfragen, ich habe leider kein Foto gemacht. Die Anlage ist sehr gepflegt und auch sehr ruhig. Besser keine Gartenparty planen. Es passierte nur leider immer wieder mal, dass Baustellen Geräusche zu hören waren. Mal mehr mal weniger schlimm. Allerdings waren diese nur im Haus extrem zu hören. Am Pool ging es mit der Lärmbelastung. Leider konnte man nicht voraus planen an dem Tag etwas zu unternehmen, denn die Vermietung meinte, sie hätte keinen Einfluß und kann diese Baustellen nicht vorher ankündigen.
Soggiorno di 14 notti a ottobre 2021
Risposta di VrboOwner, il giorno 27 ott 2021
Vielen lieben Dank für die tolle Rückmeldung. Ich freue mich sehr, das es Ihnen gut gefallen hat. Leider haben wir keinen Einfluss darauf wenn irgendwo in der Anlage jemand sein Badezimmer renoviert... es war aber auch nicht in der direkten Nachbarschaft des Objekts. Wie Sie selbst schreiben ist die Anlage sehr ruhig und man kann dort sehr gut abschalten und entspannen. Sie sind jederzeit herzlich willkommen wenn Sie wiederkommen möchten.

8/10 Buono

paul westwood

Mi è piaciuto: Pulizia
Sunny break
The apartment was well positioned to enjoy local bars and restaurants it was very well equipped with everything needed Sven the owner always came back quick with any questions we asked and was a big help when we had to change dates due to Covid Would definitely recommend to others
Soggiorno di 8 notti a settembre 2021
Risposta di VrboOwner, il giorno 29 set 2021
Thank you very much for the nice review. You are welcome if you want to come back.

10/10 Eccellente

VIRGINIE B.

Mi è piaciuto: Pulizia
Des belles vacances à Tenerife
Nous avons passé de belles vacances à Tenerife . L’appartement est très propre et fonctionnel. Dommage pour la piscine elle ferme trop tôt !
Soggiorno di 14 notti ad agosto 2021
Risposta di VrboOwner, il giorno 25 ago 2021
Merci beaucoup pour cet excellent commentaire. Vous êtes le bienvenu à tout moment.

10/10 Eccellente

Pat Q., Cork

Mi è piaciuto: Pulizia
excellent
On arrival we were meet by stefan who showed us around the apartment .The apartment was spotlessly clean and very well maintained.Everything that you could possibly need was there,2 minutes from the beach and 1 minute from the pool.highly recommended apartment close to all amenities and still very quiet.Cannot praise stefan highly enough the best agent we ever dealt with.Can’t wait to use this apartment again excellent
Soggiorno di 8 notti a luglio 2021
Risposta di VrboOwner, il giorno 15 ago 2021
Thank you so much for the nice review. Also for the compliments to Stefan, I will forward him. You are welcome if you want to come back.

10/10 Eccellente

Guillaume M.

Mi è piaciuto: Pulizia
Nice holidays
Everything was fine with the apartment, it was clean and well equiped. The complexe was nice and 50m from the beach. There were lots of really good restaurants just near the apartment, perfect for lunch or dinner. I really recommend this apartment.
Soggiorno di 20 notti a ottobre 2020
Risposta di VrboOwner, il giorno 26 nov 2020
Thank you very much for the nice review. You are welcome if you want to come back.

8/10 Buono

Thomas P.

Mi è piaciuto: Pulizia
nicht alles perfekt
Alles in allem ein schöner Urlaub, Die Wohnung entsprach dem Inserat. Coronabedingte Einschränkungen waren vor allem im Poolbereich zu spüren. Die Kommunikation mit der Agentur verlief sehr schnell. Kleinere technische Probleme (defekter Fön) wurden innerhalb der Woche leider nicht behoben.
Soggiorno di 9 notti ad agosto 2020
Risposta di VrboOwner, il giorno 22 ago 2020
Vielen lieben Dank für die nette Rückmeldung. Wir freuen uns, das Sie sich wohl gefühlt haben. Ich bedaure, das der defekte Fön noch nicht ersetzt wurde. Sie sind jederzeit herzlich willkommen wenn Sie wiederkommen möchten.

10/10 Eccellente

Elizabeth H.

Mi è piaciuto: Pulizia
Great location and excellent apartment
Recommend this apartment to anyone wanting a central location, the owners have thought of everything including large gin glasses, comfy beds, great balconies x The only way to improve this place would be air conditioning xx the fans were useful but when it was 28 degrees we needed air con
Soggiorno di 8 notti a novembre 2019
Risposta di VrboOwner, il giorno 29 mar 2020
Thank you for the nice feedback. I am happy that you felt well. You are welcome if you want to come back.

8/10 Buono

mandy p.

Mi è piaciuto: Pulizia
Lovely apartment, modern and clean fully equipped.
Would recommend.
Risposta di VrboOwner, il giorno 29 mar 2020
Thank you for the nice review. You are welcome if you want to come back.

10/10 Eccellente

Claes C.

Mi è piaciuto: Pulizia
Parque Santiago II
Ett väldigt bra boende med två våningar och uteplats med utgång mot pool-området. Utmärkt hyresvärd som svarar snabbt och bra. Det var väldigt bra städat och i ordning vid ankomst.
Soggiorno di 15 notti a ottobre 2019
Risposta di VrboOwner, il giorno 29 mar 2020
Thank you for the nice review. You are welcome if you want to come back.

10/10 Eccellente

Mhairi W.

Mi è piaciuto: Pulizia
Great location
Lovely refurbished property in a perfect location. Absolutely spotless and well equipped.
Soggiorno di 15 notti a settembre 2019
Risposta di VrboOwner, il giorno 29 mar 2020
Many thanks for the nice review. You are welcome if you want to come back.

10/10 Eccellente

Nicola R.

Mi è piaciuto: Pulizia
Excellent property and location
We could not fault this property and had a fantastic 10 days with our two teenage children. The villa was exactly as described, completely clean on arrival with linen and towels all completely fresh and clean. When arrived we were met as arranged and shown round the villa. Would definitely use the property again. Only slight point was there wasn’t a key to enable use to dispose of rubbish before leaving....
Risposta di VrboOwner, il giorno 29 mar 2020
Thank you for the nice review. We will check the keys for the rubbish room. You are welcome if you want to come back.