Suite Presidenziale, 1 letto king | Area soggiorno | TV a schermo piatto 55 pollici con canali via cavo, TV

Recensioni per Hilton Doha The Pearl

5 out of 5
Hilton Doha The Pearl
Abraj Quartier Pearl Boulevar, Doha

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 128 su 187 recensioni" "
Valutazione di 8 - Buono. 39 su 187 recensioni" "
Valutazione di 6 - Soddisfacente. 9 su 187 recensioni" "
Valutazione di 4 - Scarso. 6 su 187 recensioni" "
Valutazione di 2 - Terribile. 5 su 187 recensioni" "

9,2/10

Pulizia

9,0/10

Personale e servizio

9,0/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

IRENE

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
the staff are excellent and remembered us from previous visits. Being recognised is a plus and it goes towards good customer service. When we visit Doha to see our son we always use the Hilton on the Pearl. It is a super hotel that we like very much.
Soggiorno di 14 notti ad aprile 2024
Risposta di General Manager, il giorno 2 mag 2024
Dear Irene,Thank you so much for taking a moment to share such a nice review with us.We love to hear that you had an amazing experience and that you enjoyed the hospitality and the great service provided by our team. They will be very happy to hear your kind words.It was a pleasure having you as our guest and we look forward to welcoming you back soon.Sincerely,Daniel van WykGeneral Manager

10/10 Eccellente

Pardeep Singh

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean, hospitable staff. Easy access from the metro / metro link bus. Lovely pool area. Would come again
Soggiorno di 5 notti ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Dear Valued Guest,It was a great pleasure to have you at Hilton The Pearl, and thank you for taking the time to write such a lovely review.We appreciate the kind words and are delighted to hear that you enjoyed the great service provided during your stay with us.Make sure to reach out when planning your next stay with us and we would be more than happy to assist you with your booking.Sincerely,Daniel van WykGeneral Manager

10/10 Eccellente

Assad

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is in a good loaction, the room was very spacious, very friendly staff.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Dear Valued Guest,Thank you for taking the time to share your feedback from your stay at Hilton The Pearl. We love to hear that you had an excellent experience and that you enjoyed the great service provided by our team.We take great pride in providing excellent service to our guests, and it's always rewarding to hear that we've succeeded. We look forward to welcoming you back in the near future.Sincerely,Daniel van WykGeneral Manager

10/10 Eccellente

Eugene Luke, Sandton

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolutely a gem and proud flag bearer of the Hilton brand. Every moment made for maximum guest enjoyment. Can’t recommend highly enough. Just book it.
Soggiorno di 5 notti ad aprile 2024
Risposta di General Manager, il giorno 28 apr 2024
Dear Valued Guest,Thank you for taking the time to share your feedback from your stay at Hilton The Pearl. We are so pleased to hear that you enjoyed your time with us and that our great service met your expectations.We take great pride in providing excellent service to our guests, and it's always rewarding to hear that we've succeeded. We look forward to welcoming you back in the near future.Sincerely,Daniel van WykGeneral Manager

10/10 Eccellente

Mert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 28 apr 2024
Dear Valued Guest,Thank you for choosing Hilton The Pearl and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again soon!Sincerely,Daniel van WykGeneral Manager

8/10 Buono

Robin

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Would have been nice to have some indian food options at breakfast eg karak chai, parante, masala tea etc. Would have been nice to have a bar area for the evenings. Service was good, staff very attentive eg first day the pool pump was broken and the temperature was cold, as soon as I mentioned it, staff repaired it by the next day.
Soggiorno di 5 notti ad aprile 2024
Risposta di General Manager, il giorno 15 apr 2024
Dear Robin,Thank you for taking a moment to share your valuable feedback with us.We are pleased to know that you enjoyed your overall stay.On the other hand, please accept our apologies for any inconvenience you may have faced, we look forward to welcoming you back for a perfect experience next time.Sincerely,Daniel van WykGeneral Manager

10/10 Eccellente

Christian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti a marzo 2024
Risposta di General Manager, il giorno 27 mar 2024
Dear Christian,Thank you for taking a moment to share your valuable feedback about your recent stay at Hilton The Pearl.We are pleased to know that you enjoyed a nice overall stay and we look forward to welcoming you back soon.Sincerely,Daniel van WykGeneral Manager

10/10 Eccellente

Amna

Viaggio con la famiglia
Nice property
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 18 mar 2024
Dear Amna,Thank you for choosing Hilton The Pearl and for taking a moment to rate us.We love to hear that you had a nice experience and we look forward to welcoming you back soon.Sincerely,Daniel van WykGeneral Manager

10/10 Eccellente

Firas

Soggiorno di 4 notti a febbraio 2024
Risposta di General Manager, il giorno 25 mar 2024
Dear Firas,Thank you for choosing Hilton The Pearl and for taking a moment to rate your experience.We hope you have enjoyed your overall stay and we look forward to welcoming you back soon.Sincerely,Daniel van WykGeneral Manager

10/10 Eccellente

Ben

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti a febbraio 2024
Risposta di Comment from Hotel Management, il giorno 26 feb 2024
Dear Ben,Thank you for choosing us and for taking a moment to rate us on Expedia. We are pleased to know that you had a great overall stay and we look forward to welcoming you back soon.Sincerely,Daniel Van WykGeneral Manager

10/10 Eccellente

Mohammad Razwan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti a febbraio 2024
Risposta di Comment from Hotel Management, il giorno 26 feb 2024
Dear Mohammad Razwan,Thank you for choosing Hilton The Pearl and for taking a moment to share your valuable feedback with us. I am delighted to hear that you had a very good experience and that you enjoyed your overall stay. We look forward to welcoming you back soon. Sincerely,Daniel van WykGeneral Manager

8/10 Buono

Aadil

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
The only thing that let my stay down was the cleanliness of the room and the decor looked dated and worn out.
Soggiorno di 7 notti a febbraio 2024
Risposta di Comment from Hotel Management, il giorno 26 feb 2024
Dear Aadil,Thank you for taking the time in sharing your valuable feedback on your experience with us.We sincerely apologize that your stay did not meet your expectations regarding room cleanliness and the room appearance. Your comments are invaluable to us as we continuously strive to improve our services and facilities. Please rest assured that we will address these concerns promptly to ensure a more enjoyable experience for our guests in the future. We hope to have the opportunity to welcome you back and provide a superior stay.Sincerely,Daniel van WykGeneral Manager

10/10 Eccellente

Inas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I visited Qatar last week and stayed in This amazing hotel, everything was excellent about the place from services to food and rooms The staff there were very welcoming specially Omari and Amila on the beach service. The hotel is close to all places I didn’t have to take a taxi for more than 15 min to reach all the tourists areas It was a luxurious holiday with enjoying swimming in the sea there in the private beach of the hotel. The breakfast was so tasty I really recommend this hotel!
Soggiorno di 6 notti a febbraio 2024
Risposta di General Manager, il giorno 22 feb 2024
Dear Inas,We are truly heartened to receive your generous review of your recent stay at Hilton The Pearl. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Sincerely,Daniel van WykGeneral Manager

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Poor experience
The hotel isn’t fantastic. It’s overpriced and the facilities are poor. We stay for 9 days and the options of food was limited and the swimming pool wasn’t working for the duration of the stay and was asked to leave the hotel to another building in another part of the area to swim. The food from room service was overpriced and they under delivered.
Soggiorno di 9 notti a febbraio 2024
Risposta di General Manager, il giorno 18 feb 2024
Dear Valued Guest,Thank you for taking the time in sharing your valuable feedback on your experience with us.I am very sorry to hear that your recent visit to our hotel did not meet your expectations. Having said that, I hope that we will have another opportunity to welcome you back and make your stay a memorable one this time, as it should be.Please accept our apologies and we look forward to welcoming you back.Sincerely,Daniel van WykGeneral Manager

10/10 Eccellente

Sana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di General Manager, il giorno 18 feb 2024
Dear Sana,Thank you for choosing Hilton The Pearl and for taking a moment to rate us on Expedia.We hope you have enjoyed your overall stay and we look forward to welcoming you back soon.Sincerely,Daniel van WykGeneral Manager

8/10 Buono

Hadine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Expedia n’a pas mentionné que la piscine était en maintenance et donc VIDE ! Nous avons une formule demi pension, cependant ATTENTION pas de buffet a volonté de disponible pour le diner. Uniquement un choix entre - 5 entrée / Plats / desserts. 1 restaurant sur 2 fermé. Spa non disponible également. Une catastrophe. Incroyable. Contacter EXPEDIA pendant de 2h, aucune compréhension alors que avons un compte Gold avec beaucoup de réservation a notre actif ! Nous avons obtenu, avec beaucoup de difficultés, un bon de 250€ (encore a recevoir donc nous ne confirmons pas encore) Très meskin pour un aussi grand site de voyage et surtout pour un voyage a quasi 6000€ pour quelques jours. Faites donc attention et ne vous attendez pas a une compréhension d’EXPEDIA. Désolé d’avance, mais cela est la vérité.
Soggiorno di 6 notti a febbraio 2024
Risposta di General Manager, il giorno 18 feb 2024
Dear Hadine,Thank you for taking a moment to share your valuable feedback with us.Please accept our apologies for the inconveniences you have faced during your stay. We hope to have the opportunity to welcome you again and make your next stay a memorable one.Sincerely,Daniel van WykGeneral Manager

8/10 Buono

Yew Sin

Soggiorno di 3 notti a gennaio 2024
Risposta di General Manager, il giorno 4 feb 2024
Dear Yew Sin,Thank you for choosing Hilton The Pearl and for taking a moment to share your valuable feedback with us.We hope you have enjoyed your overall stay and we look forward to welcoming you back soon.Sincerely,Daniel Van WykGeneral Manager

10/10 Eccellente

Mujahid

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent place. The 2 best things about this place were, the staff and the hotel itself. Excellent condition hotel, in a really great location. I was able to get anywhere, furthest I had to travel was 30 minutes and that was to the airport. And what can I say about the staff, they really welcomed me and my family beyond a 5* welcome. All the staff in the kitchen were excellent and super accommodating, and the reception floor staff, from people helping with bags, where to go, checking in and checking out, just excellent. Thanks all for making my stay amazing
Soggiorno di 8 notti a gennaio 2024
Risposta di General Manager, il giorno 1 feb 2024
Dear Mujahid,Thank you for choosing Hilton The Pearl and for taking a moment to rate us on Expedia.We are delighted to hear that you had a very good experience and that you enjoyed your overall stay along with our beautiful location and the quality of the service provided by our team.Thank you for your kind words, we look forward to welcoming you back soon.Sincerely,Daniel van WykGeneral Manager

10/10 Eccellente

Elizabeth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location. Excellent staff. Nice quiet room
Soggiorno di 10 notti a gennaio 2024
Risposta di General Manager, il giorno 29 gen 2024
Dear Elizabeth,Thank you for choosing us and for taking a moment to rate us on Expedia.We are pleased to know that you had a great overall stay and we look forward to welcoming you back soon.Sincerely,Daniel Van WykGeneral Manager

10/10 Eccellente

Debra

Soggiorno di 5 notti a gennaio 2024
Risposta di General Manager, il giorno 21 mar 2024
Dear Debra,Thank you for choosing Hilton The Pearl and for taking a moment to rate us on Expedia.We hope you have enjoyed your overall stay and we look forward to welcoming you back soon.Sincerely,Daniel van WykGeneral Manager

10/10 Eccellente

mustafa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Aile ile gelinebilecek güzel bir otel. Bulunduğu mevki çok güzeldi. Çalışan personeller çok iyi her zaman güler yüzlü ve yardıma hazır
Soggiorno di 3 notti a gennaio 2024
Risposta di General Manager, il giorno 29 gen 2024
Dear Mustafa,Thank you for choosing Hilton The Pearl and for taking a moment to share your valuable and positive feedback with us.We love to hear that you and your family had a great stay and we look forward to welcoming you back soon.Sincerely,Daniel Van WykGeneral Manager

10/10 Eccellente

CHRISTIAN

Soggiorno di 4 notti a gennaio 2024
Risposta di General Manager, il giorno 21 gen 2024
Dear Christian,Thank you for choosing us and for taking a moment to share your valuable feedback.We hope you have enjoyed your overall stay and we look forward to welcoming you back soon.Sincerely,Daniel Van WykGeneral Manager

10/10 Eccellente

Aaliyah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel were very flexible and let me add an extra guest for a cost. I paid to move to a two bedroom apartment and they upgraded the room for me. Staff were amazing and very helpful except for when it comes to calling a taxi. They made excuses and vanished. Uber is much easier to use then asking the hotel staff. The apartment itself was amazing and stunning, great facilities and space. Hosted family for a dinner too. Breakfast was very nice 8/10. However, the restaurant is too small for the number of guests and they can not cope as hard as they try. Waited an hour for Breakfast one day and then gave up. Was offered a complimentary lunch instead. Pool is lovely, shame pool didn't have beach view. Went in December and the pool was very cold, not heated except one small area which kids are not allowed in.
Soggiorno di 3 notti a dicembre 2023
Risposta di General Manager, il giorno 16 gen 2024
Dear Aaliyah,Thank you for taking a moment to leave us a review.We are pleased to know that you had a great overall experience with us.On the other hand, please accept our apologies for the inconveniences you have faced during your stay and we look forward to welcoming you back for a memorable experience next time.Sincerely,Daniel Van WykGeneral Manager

6/10 Soddisfacente

Mohamad

Soggiorno di 3 notti a gennaio 2024
Risposta di General Manager, il giorno 16 gen 2024
Dear Mohamad,Thank you for choosing Hilton The Pearl and for taking a moment to rate us on Expedia.We hope you have enjoyed your overall stay and we look forward to welcoming you back soon.Sincerely,Daniel Van WykGeneral Manager

8/10 Buono

IRENE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
stay at Hilton on the Pearl
had a lovely stay but with a few issues. house keeping would take our towels way and leave us with none so therefore had to phone for more. Some of the house keeping staff were quite short with me and i found that quite unacceptable. Our bed had not been changed for 5 days and when i called it was rectified within 30 mins. However one of the staff came to our room and argues with me that she had changed the bedding the day before. I know that was not true as i had seen a stain underneath the pillow that had been there for the 5 days. she became quite challenging to me which i found unacceptable. The overall stay was very nice with the Kitchen restaurant staff being perfect and the pool attendants were superb they remembered me from past visits and that goes a long way in my esteem. We will certainly be back when we visit our son in Qatar.
Soggiorno di 14 notti a dicembre 2023
Risposta di General Manager, il giorno 10 gen 2024
Dear Irene, Thank you for choosing Hilton The Pearl and for taking a moment to share your constructive comments.We are happy to know that you had a good overall experience with us and we thank you for your kind words.On the other hand, your comments regarding the unprofessional service you received do not reflect the usual Hilton standards, and we have already discussed these in detail with our management team. I assure you that we will be taking the required measures to prevent the same happening in the future. Having said that, I hope that we will have another opportunity to welcome you back and make your stay a memorable one this time, as it should be.Sincerely,Daniel Van WykGeneral Manager

10/10 Eccellente

Phillip

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2024
Risposta di General Manager, il giorno 10 gen 2024
Dear Phillip,Thank you for choosing Hilton The Pearl and for taking a moment to share your valuable feedback with us.We love to hear that you enjoyed your overall experience with us.We look forward to welcoming you back soon.Sincerely,Daniel Van WykGeneral Manager

10/10 Eccellente

Rukiya

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hilton the pearl är jätte fint hotel ,great Location ,snygg design på rummet .Härligt utsikt.Hela området. är fint Service är utmärkt good mat .Vi åt frukost o middag.Vänliga personalen
Soggiorno di 7 notti a dicembre 2023
Risposta di General Manager, il giorno 10 gen 2024
Dear Valued Guest,Thank you for choosing Hilton The Pearl and for taking a moment to share your valuable feedback with us.We love to hear that you enjoyed your overall experience along with the service provided to you.We look forward to welcoming you back soon.Sincerely,Daniel Van WykGeneral Manager

10/10 Eccellente

sadek

Soggiorno di 3 notti a dicembre 2023
Risposta di General Manager, il giorno 9 gen 2024
Dear Valued Guest,Thank you so much for staying with us! It was a pleasure having you and we are happy to see your 5* rating.Sincerely Yours,Daniel van WykGeneral Manager

8/10 Buono

Viaggiatore verificato

OK
Was OK.
Soggiorno di 4 notti a dicembre 2023
Risposta di General Manager, il giorno 9 gen 2024
Dear Valued Guest,Thank you so much for staying with us! It was a pleasure having you and we look forward to hosting you again.Sincerely Yours,Daniel van WykGeneral Manager

10/10 Eccellente

Agnes

Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 29 gen 2024
Dear Agnes,Thank you for choosing us and for taking a moment to rate us on Expedia.We are pleased to know that you had a great overall stay and we look forward to welcoming you back soon.Sincerely,Daniel Van WykGeneral Manager

10/10 Eccellente

Burhan tunç

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Family for New Year
Thanks a lot for all The Staff , they were so kind & hepfull .
Soggiorno di 3 notti a dicembre 2023
Risposta di General Manager, il giorno 8 gen 2024
Dear Burhan tunç,Thank you for choosing to stay with us and for taking a moment to share your positive feedback.It was a pleasure having you as our guest and we look forward to welcoming you back soon.Sincerely,Daniel Van WykGeneral Manager

6/10 Soddisfacente

Racha, Denver

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia
Soggiorno di 4 notti a dicembre 2023
Risposta di Daniel , il giorno 31 dic 2023
Dear Valued Guest,Thank you for choosing Hilton Doha The Pearl and for taking a moment to share your valuable feedback with us.It seems that your stay with us didn't fully meet your expectations. We encourage you to share more detailed feedback regarding your experience. We hope to welcome you soon for a better experience. Sincerely,Daniel Van WykGeneral Manager

10/10 Eccellente

ruaa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a dicembre 2023
Risposta di Daniel , il giorno 31 dic 2023
Dear Valued Guest, Great to hear that you had a fantastic experience! We look forward to hosting you again soon.Best regards,Daniel Van WykGeneral Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, il giorno 14 dic 2023
Dear Valued Guest,Thank you for choosing Hilton The Pearl and for taking a moment to share your valuable feedback with us.We hope you have enjoyed your overall stay and we look forward to welcoming you back soon.Sincerely,Daniel Van WykGeneral Manager

10/10 Eccellente

Daniel

Soggiorno di 2 notti a novembre 2023
Risposta di Daniel, il giorno 31 dic 2023
Dear Valued Guest, Thank you for taking the time to rate your stay at Hilton Doha The Pearl. We are glad to see that your experience at our hotel has been a positive one. Looking forward to welcoming you back very soon. Sincerely,Daniel Van WykGeneral Manager

10/10 Eccellente

Mario

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Unser Kurzurlaub im Hotel war fantastisch. Ein Hotel mit sehr freundlichen und zuvorkommenden Mitarbeiter, sehr gute gastronomische Einrichtungen, einer super Poolbereich, sehr sauber und verkehrstechnisch gut gelegen ist. Besonderer Dank gilt der Rose (The Kitchen) dem Omari (Pool) und dem „Picasso“ der uns gezeichnet hat.
Soggiorno di 5 notti a novembre 2023
Risposta di General Manager, il giorno 4 dic 2023
Dear Mario,Thank you for choosing Hilton The Pearl and for taking a moment to write us a review.We love to hear that you had a great experience and that you enjoyed your overall stay along with the service provided.Thank you for your kind words, it was a pleasure to have you as our guest and we look forward to welcoming you back soon.Sincerely,Daniel Van WykGeneral Manager

8/10 Buono

Nijaza

Soggiorno di 7 notti a novembre 2023
Risposta di General Manager, il giorno 10 dic 2023
Dear Nijaza,Thank you for choosing us and for taking a moment to share your valuable feedback on your recent experience.We look forward to welcoming you back soon.Sincerely,Daniel Van WykGeneral Manager

10/10 Eccellente

Olivier

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fabuleux 20 ans de mariage
Soggiorno di 3 notti a novembre 2023
Risposta di Daniel Van Wyk General Manager, il giorno 19 nov 2023
Dear Valued Customer,We are delighted to share this special occasion with you. Congratulations on your fabulous 20 years of marriage! We are honored to have been a part of your journey. Thank you for choosing our establishment to celebrate this memorable milestone. We look forward to welcoming you again for more memorable moments.Yours sincerely,Daniel Van WykGeneral Manager

10/10 Eccellente

qasim

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Service topp
Utrolig bra service
Soggiorno di 3 notti a ottobre 2023
Risposta di Daniel Van Wyk, General Manager, il giorno 19 nov 2023
Dear Valued Guest,Thank you for your kind words! We're thrilled to hear you had an incredibly good service experience. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional visit.Yours sincerely,Daniel Van WykGeneral Manager

8/10 Buono

Magnus

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Nice place but surprisingly dry...
The location is great, but on the other hand distances are short in Doha. The room was big and offered a fantastic sea and city view from the balcony. The breakfast offered is short of absolutely nothing and one should not be allowed to check out without trying the short rib benedict :-) The pool area is open until 23 and could have been a fantastic place to relax in watching big screen tv if the pool's maximum depth wasn't only 1.2 m!!! We instead spent the time on the small beach 75m away from the hotel entrance and only used the pool for a quick splash. Worth noting is that the hotel has lost its alcohol license. So to avoid surprise, better double check before you book if an afternoon drink, cocktail by the bar or a proper Friday brunch is what you look for. We were never informed about the lost license ahead of our booking and probably had chosen another place if we had knew.
Soggiorno di 2 notti a ottobre 2023
Risposta di Daniel Van Wyk, General Manager, il giorno 19 nov 2023
Dear Valued Guest,Thank you for sharing your detailed feedback with us. We're pleased to know that you enjoyed the great location, room, and the sea and city views from your balcony. It's delightful to hear that the breakfast met your expectations.On another note, we are saddened to see that your stay was less than excellent. On your next visit, if I may recommend joining us in Mulberry Tavern or at The Kitchen, to taste our delicious blends, brews and more, accompanied with the delicious bar bites prepared by our talented chefs.Yours sincerely,Daniel Van WykGeneral Manager

10/10 Eccellente

Bernd

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Super Woche im Hilton mit meiner Frau erlebt. Das Personal ist einfach top, das Essen zum Frühstück und am Abend ausgezahlt
Soggiorno di 7 notti a ottobre 2023
Risposta di Daniel Van Wyk, General Manager, il giorno 19 nov 2023
Dear Valued Guest,Thank you for your positive feedback! We're delighted to hear that you and your wife had a fantastic week at Hilton. It's wonderful that you enjoyed the excellent staff, as well as the breakfast and dinner. We look forward to welcoming you back soon.Best regards,Daniel Van WykGeneral Manager

10/10 Eccellente

Christian, Accra

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I really had a good time in this hotel. I’d be returning soon. The view was outstanding and amazing. The staff always had bright smiles on their faces. Man, I was treated like some rich African prince yunno…. ‘Twas an awesome experience tho. Man they got like these cute girls up front there as the receptionists and they just smiling while serving you. That’s dope.
Soggiorno di 1 notte a ottobre 2023
Risposta di Daniel Van Wyk, General Manager, il giorno 19 nov 2023
Dear Valued Guest,Thank you for taking the time to share your delightful experience with us! We're thrilled to hear that you had a fantastic time at our hotel and enjoyed the outstanding views. It's heartening to know that our staff's bright smiles contributed to making your stay memorable. We're committed to providing exceptional service, and we look forward to welcoming you back soon. Yours sincerely,Daniel Van WykGeneral Manager

10/10 Eccellente

Sheila

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Don’t think twice
Hotel and staff amazing. Arrived at 8am after a long flight and kindly not only allowed us to check in to our room but upgraded our reservation. Pool area and staff beautiful , breakfast best I’ve had for a long time with good Al la carte choice as well as buffet. Location good for Pearl and cheap Uber into city. Wouldn’t t hesitate to stay again.
Soggiorno di 1 notte a ottobre 2023
Risposta di Daniel Van Wyk, General Manager, il giorno 19 nov 2023
Dear Valued Guest,Thank you for sharing your wonderful experience with us! We're delighted to hear that you found our hotel and staff amazing. It's our pleasure to provide a warm welcome, and we're thrilled that you enjoyed the upgraded room, pool area, and breakfast. We appreciate your kind words, and we look forward to hosting you again on your next visit.Yours sincerely,Daniel Van WykGeneral Manager

10/10 Eccellente

Iwona

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a lovely 4 nights with delicious breakfast and wonderful pool. Good view from the balcony. Highly recommend it
Soggiorno di 4 notti a ottobre 2023
Risposta di Daniel Van Wyk, General Manager, il giorno 19 nov 2023
Dear Valued Guest,Thank you for taking the time to share your experience with us! We're delighted to hear that you had a lovely 4-night stay, enjoyed the delicious breakfast, and found the pool and balcony view wonderful. Your recommendation means a lot to us, and we hope to welcome you back for another fantastic stay.Yours sincerely,Daniel Van WykGeneral Manager

10/10 Eccellente

Hiren

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel is fantastic! Great location on the Pearl, huge rooms and excellent service. Nothing was too much trouble. It has its own bit of beach and a lovely pool on the 5th floor. We had a 2 bed apartment, which was huge. Both rooms had big en-suites. Special mention to lifeguard Omari, who was so attentive to my kids, and also to room cleaner Anik, who cleaned our room exceptionally, Mosesa (an extremely friendly supervisor) and Me Me, who offered fantastic dining service. Only negative points - no alcohol. They have not had a licence for over a month and I was unaware. Breakfast was amazing but half board options for later in the day are limited, especially if vegetarian. Having said that, the hotel staff adjusted many dishes to make something that we would like. Climate was lovey and warm in October (without being insanely hot). The staff were lovely and friendly. Overall, a great experience!
Soggiorno di 8 notti a ottobre 2023
Risposta di Daniel Van Wyk, General Manager, il giorno 19 nov 2023
Dear Valued Guest,Thank you for your glowing review! We are thrilled to hear that you had a fantastic stay at our hotel. It's wonderful to know that our location, spacious rooms, and excellent service made your experience enjoyable. We appreciate your special mentions of Omari, Anik, Mosesa, and Meme – they will be recognized for their exceptional contributions.On your next visit, if I may recommend joining us in Mulberry Tavern or at The Kitchen, to taste our delicious blends, brews and more, accompanied with the delicious bar bites prepared by our talented chefs.We hope to welcome you back for another memorable stay in the future. Yours sincerely,Daniel Van WykGeneral Manager

10/10 Eccellente

NISHAD

Excellent
Soggiorno di 1 notte a ottobre 2023
Risposta di Hassan, il giorno 22 ott 2023
Dear Nishad, Thank you for your feedback, and we're pleased to hear that you had an excellent experience. Your satisfaction is important to us, and we look forward to the opportunity of serving you again in the future. Sincerely yours, Hassan El WahidiGeneral ManagerHilton Doha The Pearl

10/10 Eccellente

Takahiro

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The receptionists are all very kind. I appreciate their offer.
Soggiorno di 2 notti a ottobre 2023
Risposta di Hassan, il giorno 22 ott 2023
Dear Takahiro, Thank you for choosing our hotel and for your kind words about our receptionists. We're delighted to hear that you found them all to be very kind and that you appreciate their offers.Your positive feedback is greatly valued, and we look forward to the opportunity to welcome you back in the future. Sincerely yours, Hassan El WahidiGeneral ManagerHilton Doha The Pearl

10/10 Eccellente

Asra

Mi è piaciuto: Pulizia e personale e servizio
The first time I booked here it was truly a great experience so I decided to book this same one again because it was really nice the first time but the room I upgraded to just wasn’t as organized the fridge didn’t work and the lights in the bathroom had issues kept turning off and the tv didn’t work as well sadly.
Soggiorno di 4 notti a ottobre 2023
Risposta di Hassan, il giorno 22 ott 2023
Dear Valued Guest, Thank you for returning to our hotel, and we appreciate your feedback. We're sorry to hear that your second experience, despite your previous positive one, didn't meet your expectations.We apologize for the concerns you encountered and we regret any inconvenience they caused.Your feedback is important, and we will use it to address it to ensure a more organized and trouble-free stay in the future.Thank you for choosing our hotel and we hope to provide you with a more satisfying experience in the future.Sincerely yours, Hassan El WahidiGeneral ManagerHilton Doha The Pearl

10/10 Eccellente

IBRAHEEM

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Doha, Qatar
Excellent stay, so many places to visit
Soggiorno di 2 notti a ottobre 2023
Risposta di Hassan, il giorno 17 ott 2023
Dear Ibraheem, We appreciate your rating, and we are absolutely delighted that you had an outstanding experience at our hotel. Your satisfaction is our utmost priority, and we are excited to have met your expectations. We eagerly anticipate the chance to welcome you back in the future. Sincerely yours,Hassan El WahidiGeneral ManagerHilton Doha The Pearl

10/10 Eccellente

Heena

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing stay
Soggiorno di 6 notti a settembre 2023
Risposta di Hassan, il giorno 15 ott 2023
Dear Heena, We appreciate your rating, and we are absolutely delighted that you had an outstanding experience at our hotel. Your satisfaction is our utmost priority, and we are excited to have met your expectations. We eagerly anticipate the chance to welcome you back in the future. Sincerely yours, Hassan El WahidiGeneral ManagerHilton Doha The Pearl