Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 568 su 943 recensioni" "
10 - Eccellente
568
Valutazione di 8 - Buono. 308 su 943 recensioni" "
8 - Buono
308
Valutazione di 6 - Soddisfacente. 49 su 943 recensioni" "
6 - Soddisfacente
49
Valutazione di 4 - Scarso. 15 su 943 recensioni" "
4 - Scarso
15
Valutazione di 2 - Terribile. 3 su 943 recensioni" "
2 - Terribile
3
9,4/10
Pulizia
9,2/10
Personale e servizio
9,0/10
Servizi
9,2/10
Condizioni e dotazioni della struttura
9,0/10
Ecosostenibilità
Recensioni
10/10 Eccellente
Massimo
Viaggio di coppia
8 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Stanza molto ben insonorizzata, spaziosa in relazione agli standard e hotel prossimo alla stazione centrale e quindi a tutti i trasporti che vi confluiscono.
Massimo
Soggiorno di 4 notti a settembre 2023
Risposta di Front Office Manager, il giorno 8 set 2023
Grazie mille per aver soggiornato al Mitsui Garden Hotel Otemachi.Tutto il nostro staff è lieto di sapere che siete rimasti soddisfatti del vostro soggiorno.Grazie per i suoi complimenti, che motivano tutto il nostro staff.Continueremo a lavorare sodo per soddisfare ulteriormente i nostri clienti.Se verrete di nuovo a Tokyo, vi preghiamo di utilizzare il nostro hotel.Tutto il personale vi aspetta.Mitsui Garden Hotel OtemachiResponsabile del Front Office(Thank you very much for staying at Mitsui Garden Hotel Otemachi.All of our staff are happy to hear that you were generally satisfied with your stay.Thank you for your compliments, which will motivate all of our staff.We will continue to work hard to further satisfy our customers.If you come to Tokyo again, please use our hotel.All the staff will be waiting for you.Mitsui Garden Hotel OtemachiFront Office Manager)
8/10 Buono
Andrea
Viaggio di lavoro
17 nov 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ottimo hotel
Ottimo l’hotel nel suo complesso, ad eccezione del bagno....sacrificato!!
Andrea
Soggiorno di 2 notti a novembre 2019
Risposta di Mitsui Garden Hotel Otemachi Front Office Manager, il giorno 8 dic 2019
Thank you very much for your stay at Mitsui Garden Hotel Otemachi and for sharing a review about your previous stay with us. We hope you do not mind us writing you back in English. Firstly, we are delighted to learn that you were satisfied for the most parts of our hotel facilities. We will make further efforts to provide much quality service for all guests according to your warm words. On the other hand, we are truly disappointed to know that it did not meet your expectations about our bathroom. It may kind of small size compared with that in Western or European countries. Because we have designed most of our rooms a bit compact but very functional and convenient, we would be grateful if you could understand the space limitation of a densely populated city "Tokyo". However, we will share your feedback with the appropriate departments for future guidance. Once again, your comments are highly appreciate, and we hope to have the pleasure of hosting your stay again soon.
10/10 Eccellente
Raffaella, Italy
27 ago 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
all ok!
all is perfect! a new hotel with all confort that i request! thank you!
Raffaella
Soggiorno di 1 notte ad agosto 2018
Risposta di Front Offife Manager, il giorno 15 set 2018
Thank you for your staying at Mitsui Garden Hotel Otemachi.
We are glad to hear that you stayed comfortably.
We are looking forward to see you again.
Thank you.
10/10 Eccellente
Randy
Viaggio di coppia
7 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked the hotel.
Randy
Soggiorno di 3 notti a maggio 2024
Risposta di Mitsui Garden Hotel Otemachi Front Office Manager , il giorno 7 mag 2024
Thank you for selecting us out of the many possible places here.We are delighted to know that you enjoyed your stay at our hotel, and your compliments make us extremely happy.We look forward to your next visit.
10/10 Eccellente
ho-lin
4 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good!
ho-lin
Soggiorno di 2 notti a maggio 2024
Risposta di Mitsui Garden Hotel Otemachi Front Manager, il giorno 5 mag 2024
Thank you for staying at Mitsui Garden Hotel Otemachi.It is our pleasure to hear that you were satisfied with your stay. We will continue to do our best to provide our guests with personalized service.We look forward to serving you again.Mitsui Garden Hotel OtemachiManager
10/10 Eccellente
kiyomi
Viaggio con la famiglia
3 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
朝食最高に美味しかった。
スタッフの対応も親切でまた行きたいと思います。ありがとうございました。
kiyomi
Soggiorno di 1 notte ad aprile 2024
Risposta di 三井ガーデンホテル大手町 宿泊支配人, il giorno 4 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic staff and hotel!
JOSE
Soggiorno di 1 notte a maggio 2024
Risposta di Mitsui Garden Hotel Otemachi Front Office Manager , il giorno 3 mag 2024
Thank you very much for choosing Mitsui Garden Hotel Otemachi. We would also like to thank you again for taking time out of your busy schedule to provide us with your feedback. We are delighted to hear that you enjoyed your stay at our hotel. Thank you very much for your compliments about our staff and the hotel. Again, thank you very much for your valuable feedback. We look forward to your continued patronage of Mitsui Garden Hotel Otemachi. Front Desk Manager, Mitsui Garden Hotel Otemachi
10/10 Eccellente
BUNNALA
Viaggio di coppia
29 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was kind and professional. Friendly to non english speakers.
BUNNALA
Soggiorno di 1 notte ad aprile 2024
Risposta di Mitsui Garden Hotel Otemachi Front Manager, il giorno 29 apr 2024
Thank you very much for staying at Mitsui Garden Hotel Otemachi.We would also like to thank you for taking time out of your precious time to write us.We are very pleased to read that you had a pleasant stay with us.Most importantly, thank you for acknowledging our hardworking staff. We are glad that our team left you with a positive impression. Please feel free to let us know the next time you have the opportunity to stay with us.We look forward to welcoming you again.
10/10 Eccellente
Huda
Viaggio con la famiglia
29 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The place was really good and close to Tokyo station l.
Huda
Soggiorno di 1 notte ad aprile 2024
Risposta di Mitsui Garden Hotel Otemachi Front Manager, il giorno 29 apr 2024
Thank you very much for staying at Mitsui Garden Hotel Otemachi. We are very happy to hear that you had a pleasant stay with us. We hope to see you again in the near future.
8/10 Buono
Momoko
Viaggio di lavoro
27 apr 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good
HIROYUKI
Soggiorno di 1 notte ad aprile 2024
Risposta di Mitsui Garden Hotel Otemachi Front Office Manager , il giorno 23 apr 2024
Thank you for staying with us and taking the time to write about your experience. Your favorable comments has warmed our hearts and we will strive for excellence in our service.We look forward to your next visit.
6/10 Soddisfacente
Tomoko
Viaggio di lavoro
20 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was excellent, with a lot of space and comfortable beds. The hotel was clean and quiet, and the staff were all helpful. I was most impressed with the smooth check, definitely an excellent experience and somewhere I would stay again
.
Crystal
Soggiorno di 3 notti ad aprile 2024
Risposta di Mitsui Garden Hotel Otemachi Front Manager, il giorno 13 apr 2024
Thank you very much for choosing Mitsui Garden Hotel Otemachi .We would also like to thank you again for taking time out of your busy schedule to give us your feedback on your stay with us.We are relieved to hear that you had a pleasant stay with us.We hope you will visit us again when you come to Tokyo.We sincerely look forward to your next visit.
10/10 Eccellente
Phuong
Viaggio di coppia
10 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff were helpful and nice. The hotel room is kind of small but it is normal for Tokyo. The Jr station is within walking distance.
Phuong
Soggiorno di 3 notti ad aprile 2024
Risposta di Mitsui Garden Hotel Otemachi Front Manager, il giorno 12 apr 2024
Thank you very much for choosing Mitsui Garden Hotel Otemachi.We are very pleased to hear that you were satisfied with the hospitality of our staff.All of us at Mitsui Garden Hotel Otemachi will do our best to provide you with even more satisfactory services.We look forward to seeing you again at Mitsui Garden Hotel Otemachi.
10/10 Eccellente
Lydia
10 apr 2024
Mi è piaciuto: Pulizia e personale e servizio
Area we felt was a bit quiet
Lydia
Soggiorno di 1 notte a marzo 2024
Risposta di Mitsui Garden Hotel Otemachi Front Manager, il giorno 10 apr 2024
Thank you for staying at Mitsui Garden Hotel Otemachi.We are pleased to know that you like our hotel calm and silence. As you said, even if it is near a highway, the rooms are provide with double windows to avoid the noise from the street. Thanks to that, our guest can enjoy a pleasant stay with us. Once again, we very much appreciate your feedback, and it would be our pleasure to have you stay with us again the next time you visit Tokyo.
10/10 Eccellente
Ivy Marie
9 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ivy Marie
Soggiorno di 6 notti a febbraio 2024
Risposta di Mitsui Garden Hotel Otemachi Front Manager, il giorno 10 apr 2024
Thank you for staying with us and taking the time to write about your experience. We are pleased to know that you appreciate your room and our hotel facilities. We are very happy to read the many compliments we have received.We hope you will give us the opportunity to welcoming you back to Mitsui Garden Hotel Otemachi in the near future.
8/10 Buono
Chiho
6 apr 2024
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel with very friendly staff. Good location and close to metro stations.
David Jeffrey
Soggiorno di 5 notti a marzo 2024
Risposta di Mitsui Garden Hotel Otemachi Front Manager, il giorno 3 apr 2024
Thank you very much for choosing Mitsui Garden Hotel Otemachi . We would also like to thank you again for taking time out of your busy schedule to give us your feedback on your stay with us. We are relieved to hear that you had a pleasant stay with us. We are very happy to read the many compliments we have received. We hope you will visit us again when you come to Tokyo. We sincerely look forward to your next visit.
8/10 Buono
Tania
30 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel staff are lovely.
The room was good but I don’t like the set up of the bathroom, it is tiny bathroom and there is a curtain for the shower and the bathtub is really high to get into to get into the shower. Only reason it gets a 4 star rather than 5.
Tania
Soggiorno di 2 notti a marzo 2024
Risposta di Mitsui Garden Hotel Otemachi Front Manager, il giorno 30 mar 2024
Thank you very much for staying at Mitsui Garden Hotel Otemachi.Thank you again for taking time out of your precious time to write to us.We are very pleased to hear that you had a pleasant stay with us.Most of all, thank you for your compliments on our hardworking staff.We are glad that our team has left you with a positive impression.We are very sorry but we do not have separeted toilet bathrooms in our hotel. Please accept our apologies for the inconvenience.Should you have the opportunity to stay with us again, please do not hesitate to contact us.We all look forward to welcoming you again.
6/10 Soddisfacente
Levelle
29 mar 2024
Levelle
Soggiorno di 1 notte a marzo 2024
Risposta di Mitsui Garden Hotel Otemachi Front Manager, il giorno 30 mar 2024
Thank you very much for choosing Mitsui Garden Hotel Otemachi . We would also like to thank you again for taking time out of your busy schedule to give us your feedback on your stay with us. We are relieved to hear that you had a pleasant stay with us. We hope you will visit us again when you come to Tokyo. We sincerely look forward to your next visit.
10/10 Eccellente
Winnie, Los Angeles
Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
29 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Winnie
Soggiorno di 4 notti a marzo 2024
Risposta di Mitsui Garden Hotel Otemachi Front Manager, il giorno 29 mar 2024
Thank you very much for staying at Mitsui Garden Hotel Otemachi.We would also like to thank you for taking time out of your precious time to write us.We are very pleased to read that you had a pleasant stay with us.If you have a chance to stay with us again, please do not hesitate to contact us.We all look forward to welcoming you again.
10/10 Eccellente
WILLIAM
Viaggio di coppia
25 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great quality hotel in the heart of the business district around the Tokyo Station area. My wife and I based ourselves here for 13 nights around the Tokyo Marathon which finishes nearby that I was competing in. The staff were very helpful and accommodating. The facilities are well appointed, modern and in good condition. There are a lot of dining options nearby and the inhouse coin operated washing machines were very helpful. Well done to all at Mitsui Garden Hotel Otemachi Tokyo!
WILLIAM
Soggiorno di 13 notti a febbraio 2024
Risposta di 三井ガーデンホテル大手町 宿泊支配人, il giorno 27 mar 2024
Thank you for staying with us again.We are delighted to know that you enjoyed your stay at our hotel, and your compliments make us extremely happy.We will do our best to have an even better customer service."Once again, we sincerely appreciate the comment you provide us. We hope you will give us the opportunity to welcoming you back to Mitsui Garden Hotel Otemachi in the near future."Mitsui Garden Hotel Otemachi Front Office Manager
8/10 Buono
Peter
Viaggio di coppia
22 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location for the main areas of the city
Peter
Soggiorno di 2 notti a marzo 2024
Risposta di Mitsui Garden Hotel Otemachi Front Manager, il giorno 23 mar 2024
Thank you for choosing to stay with us at the Mitsui Garden Hotel Otemachi.We are very pleased to hear your compliments about our hotel location.There is also the JR Kanda and JR Tokyo station at 8 and 10 minutes walking each. It can be a good location to reach the famous sightseeing place.We are not satisfied with the status quo and will continue to pursue services that will allow our customers to spend their time comfortably.We hope that you will use our hotel again when you come to Tokyo.Once again, thank you very much for your valuable feedback.We look forward to serving you at Mitsui Garden Hotel Otemachi in the future.
6/10 Soddisfacente
Judy
Viaggio di gruppo, Viaggio con la famiglia
16 mar 2024
Non mi è piaciuto: Pulizia
The bathroom smells really bad. The whole time we stayed there the bathroom smell3d like mold and sewer.
Judy
Soggiorno di 3 notti a marzo 2024
Risposta di Front Office Manager, il giorno 16 mar 2024
Thank you very much for staying at Mitsui Garden Hotel Otemachi this time.Moreover, I would like to express my sincere gratitude to those who have given us feedback and feedback on our stay.However, we are very sorry that we could not meet your expectations in any way for this stay.We will aim for hotel that we can use comfortably for our guests, we will continue to pursue every day, so if you have any concerns etc, we would be pleased if we could inform you even a trivial matter.Since we will continue to pursue even more so that we can meet your expectations,We are looking forward to seeing you again in the future.Thank you very much for staying at Mitsui Garden Hotel Otemachi this time.Moreover, I would like to express my sincere gratitude to those who have given us feedback and feedback on our stay.However, we are very sorry that we could not meet your expectations in any way for this stay.We will aim for hotel that we can use comfortably for our guests, we will continue to pursue every day, so if you have any concerns etc, we would be pleased if we could inform you even a trivial matter.Since we will continue to pursue even more so that we can meet your expectations,We are looking forward to seeing you again in the future.
10/10 Eccellente
Raymond, Niantic
16 mar 2024
Raymond
Soggiorno di 1 notte a marzo 2024
Risposta di Mitsui Garden Hotel Otemachi Front Manager, il giorno 5 apr 2024
Thank you for having visited our Mitsui Garden Hotel Otemachi and for shearing your thoughts in detail.We are very pleased to receive a high evaluation of your stay with us.Once again, we sincerely appreciate the comment you provide us. We hope you will give us the opportunity to welcoming you back to Mitsui Garden Hotel Otemachi in the near future.
10/10 Eccellente
Peter
15 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great Hotel and lovely staff
Peter
Soggiorno di 2 notti a marzo 2024
Risposta di Front Office Manager, il giorno 16 mar 2024
Thank you for staying at Mitsui Garden Hotel Otemachi.We look forward to welcoming you again. Thank you very much for your contribution.
10/10 Eccellente
Raymond, Niantic
Viaggio di gruppo, Viaggio di coppia
8 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel is very close to Tokyo Station and a few other metro stations, making travel and sightseeing very convenient. There are excellent choices of authentic Japan food selections from many small Japanese restaurants in walking distance.
Raymond
Soggiorno di 4 notti a marzo 2024
Risposta di Mitsui Garden Hotel Otemachi Rooms Manager, il giorno 8 mar 2024
Thank you very much for staying at Mitsui Garden Hotel Otemachi. We are delighted to hear that you were satisfied with your stay. We are sure there are still things we can improve on, but we would be grateful if you would continue to patronize our hotel in the future. We look forward to welcoming you again.
10/10 Eccellente
Cheuk Ying Ivy
Viaggio di gruppo
8 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Near to office area
Cheuk Ying Ivy
Soggiorno di 2 notti a marzo 2024
Risposta di Mitsui Garden Hotel Otemachi Front Office Manager, il giorno 8 mar 2024
Thank you very much for choosing us Mitsui Garden Hotel Otemachi, and for taking time to evaluate about your previous stay with us. We are grateful that you gave such a highly-rated score for us. We will definitely keep to make further efforts to provide much better services. We do look forward to welcoming you back as our guest for your near future. Once again, thank you for your time.Mitsui Garden Hotel OtemachiFront Office Manager
10/10 Eccellente
Kirk, Seattle
3 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Kirk
Soggiorno di 1 notte a febbraio 2024
Risposta di Mitsui Garden Hotel Otemachi Front Office Manager, il giorno 5 mar 2024
Thank you very much for choosing us Mitsui Garden Hotel Otemachi, and for taking time to evaluate about your previous stay with us. We are grateful that you gave such a highly-rated score for us. We will definitely keep to make further efforts to provide much better services. We do look forward to welcoming you back as our guest for your near future. Once again, thank you for your time.
8/10 Buono
Francisco A
27 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Francisco A
Soggiorno di 7 notti a febbraio 2024
Risposta di Mitsui Garden Hotel Otemachi Front Office Manager, il giorno 1 mar 2024
Thank you very much for choosing us Mitsui Garden Hotel Otemachi, and for taking time to evaluate about your previous stay with us. We are grateful that you gave such a highly-rated score for us. We will definitely keep to make further efforts to provide much better services. We do look forward to welcoming you back as our guest for your near future. Once again, thank you for your time.
8/10 Buono
Chieko
24 feb 2024
Mi è piaciuto: Pulizia e personale e servizio
Chieko
Soggiorno di 1 notte a febbraio 2024
10/10 Eccellente
??
16 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
??
Soggiorno di 1 notte a febbraio 2024
Risposta di 三井ガーデンホテル大手町 宿泊支配人, il giorno 18 feb 2024
Risposta di Mitsui Garden Hotel Otemachi Front Office Manager, il giorno 6 feb 2024
Thank you very much for choosing us Mitsui Garden Hotel Otemachi, and for taking time to evaluate about your previous stay with us. We are grateful that you gave such a highly-rated score for us. We will definitely keep to make further efforts to provide much better services. We do look forward to welcoming you back as our guest for your near future. Once again, thank you for your time.Mitsui Garden Hotel OtemachiFront Office Manager
8/10 Buono
Lina
Viaggio con la famiglia
4 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A little too far away from Tokyo station by walking
Lina
Soggiorno di 2 notti a febbraio 2024
Risposta di Mitsui Garden Hotel Otemachi Front Office Manager, il giorno 6 feb 2024
Thank you very much for choosing Mitsui Garden Hotel Otemachi.We would also like to thank you again for taking time out of your busy schedule to give us your feedback on your stay.However, we apologise for any inconvenience regarding access.From Otemachi Station, the nearest station to the hotel, you can reach Tokyo Station in one stop.Please let our front desk staff know if there is anything we can do for you next time.The staff look forward to welcoming you again.Mitsui Garden Hotel Otemachi Front Office Manager
8/10 Buono
ALEXANDER G
26 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Right between two train stations for easy access to the rest of the city!
ALEXANDER G
Soggiorno di 7 notti a gennaio 2024
Risposta di Mitsui Garden Hotel Otemachi Front Office Manager, il giorno 27 gen 2024
Thank you very much for choosing us Mitsui Garden Hotel Otemachi, and for taking time to evaluate about your previous stay with us. We are grateful that you gave such a highly-rated score for us. We will definitely keep to make further efforts to provide much better services. We do look forward to welcoming you back as our guest for your near future. Once again, thank you for your time.
10/10 Eccellente
Toyotaka
24 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
東京駅の駅近で便利でした
Toyotaka
Soggiorno di 1 notte a gennaio 2024
10/10 Eccellente
Shota
Viaggio di lavoro
23 gen 2024
Mi è piaciuto: Pulizia e servizi
very good hotel and location
Shota
Soggiorno di 2 notti a dicembre 2023
Risposta di Mitsui Garden Hotel Otemachi Front Office Manager, il giorno 24 gen 2024
Thank you very much for choosing Mitsui Garden Hotel Otemachi, and for taking time to evaluate about your previous stay with us.We think that our Hotel location is convenient since it is at about 3 minutes walking from the Otemachi station.There are also the JR Kanda and JR Tokyo station at 8 to 10 minutes of walking each. It can be a good location to reach the famous sightseeing place.We do look forward to welcoming you back as our guest for your near future. Once again, thank you for your time.Mitsui Garden Hotel Otemachi Front Office Manager
8/10 Buono
ivonne
23 gen 2024
ivonne
Soggiorno di 2 notti a gennaio 2024
Risposta di Mitsui Garden Hotel Otemachi Front Office Manager, il giorno 24 gen 2024
Thank you very much for choosing Mitsui Garden Hotel Otemachi, and for taking time to evaluate about your previous stay with us.Your words are an honor and make us very pleased. We will do our best to have an even better customer service.We do look forward to welcoming you back as our guest for your near future. Once again, thank you for your time.Mitsui Garden Hotel Otemachi Front Office Manager
8/10 Buono
NAOHIKO
21 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
部屋も綺麗で、スタッフの方も親切で良い滞在でした。
NAOHIKO
Soggiorno di 1 notte a gennaio 2024
Risposta di 三井ガーデンホテル大手町 宿泊支配人, il giorno 21 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Chun Ting Terence
Risposta di Mitsui Garden Hotel Otemachi Front Manager, il giorno 14 gen 2024
Thank you very much for choosing Mitsui Garden Otemachi . We would also like to thank you again for taking time out of your busy schedule to give us your feedback on your stay with us. We are relieved to hear that you had a pleasant stay with us. We hope you will visit us again when you come to Tokyo. We sincerely look forward to your next visit.
10/10 Eccellente
Chun Ting Terence
Viaggio con la famiglia
13 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Chun Ting Terence
Risposta di Mitsui Garden Hotel Otemachi Front Manager, il giorno 14 gen 2024
Thank you very much for choosing Mitsui Garden Otemachi . We would also like to thank you again for taking time out of your busy schedule to give us your feedback on your stay with us. We are relieved to hear that you had a pleasant stay with us. We hope you will visit us again when you come to Tokyo. We sincerely look forward to your next visit.
10/10 Eccellente
Viaggiatore verificato
12 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Everything is good
Viaggiatore verificato
Soggiorno di 4 notti a gennaio 2024
Risposta di Mitsui Garden Hotel Otemachi Front Manager, il giorno 14 gen 2024
Thank you very much for choosing Mitsui Garden Otemachi . We would also like to thank you again for taking time out of your busy schedule to give us your feedback on your stay with us. We are relieved to hear that you had a pleasant stay with us. We hope you will visit us again when you come to Tokyo. We sincerely look forward to your next visit.
10/10 Eccellente
Viaggiatore verificato
Viaggio di gruppo
12 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
excellent
very nice and helpful staff. Breakfast is good and tasty. very clean. amazingly the hotel has toiletries such as toothbrush, towel etc for guests which is very thoughtful
Viaggiatore verificato
Soggiorno di 4 notti a gennaio 2024
Risposta di Mitsui Garden Hotel Otemachi Front Manager, il giorno 14 gen 2024
Thank you very much for choosing Mitsui Garden Otemachi . We would also like to thank you again for taking time out of your busy schedule to give us your feedback on your stay with us. We are relieved to hear that you had a pleasant stay with us. We are very pleased to read your compliments.We hope you will visit us again when you come to Tokyo. We sincerely look forward to your next visit.
10/10 Eccellente
Meng Chun
10 gen 2024
Meng Chun
Soggiorno di 5 notti a dicembre 2023
Risposta di Mitsui Garden Hotel Otemachi Front Office Manager, il giorno 12 gen 2024
Thank you for having stayed at Mitsui Garden Hotel Otemachi and taking the time to provide us a valuable feedback for your previous stay. Your valuable feedback is highly appreciated and helps us to improve our customer service. Your words toward our staff and our hotel is very much appreciated. We will do our best to keep our high standard of service. Once again, we sincerely appreciate the comment you provide us. We hope you will give us the opportunity to welcoming you back to Mitsui Garden Hotel Otemachi in the near future.Mitsui Garden Hotel OtemachiFront Office Manager
8/10 Buono
??
9 gen 2024
??
Soggiorno di 1 notte a dicembre 2023
Risposta di Mitsui Garden Hotel Otemachi Front Manager, il giorno 10 gen 2024
Thank you for choosing to stay with us at the Mitsui Garden Hotel Otemachi.We sincerely appreciate the comment you provide us. We hope you will give us the opportunity to welcoming you back to Mitsui Garden Hotel Otemachi in the near future.
8/10 Buono
Vincent
Viaggio di gruppo
8 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean, updated and great location. Quiet room that was overheated, even when I shut off the heat and windows that don’t open. Few electrical outlets despite the modern appearance. Comfortable bed and modern bath but no drawer storage for clothes though there were hangers to hang clothes.
Vincent
Soggiorno di 3 notti a gennaio 2024
Risposta di Mitsui Garden Hotel Otemachi Front Office Manager , il giorno 9 gen 2024
Thank you for staying with us and taking the time to write about your experience.However, we apologize for any inconvenience caused by the in-room furnishings."We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. Your review will be used to consider necessary improvements.""Once again, we sincerely appreciate the comment you provide us. We hope you will give us the opportunity to welcoming you back to Mitsui Garden Hotel Otemachi in the near future."