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Recensioni per Champneys Tring

4 out of 5
Champneys Tring
Chesham Road, Tring, England

Recensioni

7,4

Buono

Valutazione di 10 - Eccellente. 76 su 230 recensioni" "
Valutazione di 8 - Buono. 64 su 230 recensioni" "
Valutazione di 6 - Soddisfacente. 41 su 230 recensioni" "
Valutazione di 4 - Scarso. 30 su 230 recensioni" "
Valutazione di 2 - Terribile. 19 su 230 recensioni" "

8,0/10

Pulizia

7,4/10

Personale e servizio

8,0/10

Servizi

7,4/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

David

Soggiorno di 1 notte ad aprile 2024

8/10 Buono

E

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was in good order and great facilities. rooms were nice and clean and spacious, only gripe would be that my shower which was over the bath and not a walk in shower needs to be updated as it was creaking whilst showering
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Richard

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice but food choice limited and expensive
Soggiorno di 1 notte a marzo 2024

8/10 Buono

Ahmed

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
We stayed at Champney’s Tring for 2 nights. The staff are friendly, welcoming and helpful however it felt understaffed. Using the website to book treatments was clunky and no one picked up the phone. The spa area and facilities themselves are good and clean. One of the waterbeds was leaking, we informed staff but it was not quickly cordoned off leaving other guests to also get covered by the contents. The view from the bedroom faced towards the gardens which was lovely. The bedrooms are clean but dated and could do with upgrading. The bed was awful, it comprised of 2 single mattresses pushed together. These were uneven and saggy making you roll to one side. It left me with a sore shoulder, back and neck, not what you hope for when staying at a spa resort. There was lots of noise from the cleaners in the morning. The restaurant area looks great. Again this area is understaffed making service slow; food and crockery would run out and not get topped up. Champneys needs to improve staffing and upgrade the corridors and rooms.
Soggiorno di 2 notti a febbraio 2024

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia
Impeccable staff, tired spa areas and hotel
I managed to book a last minute stay for £165 (then had to pay an additional £70 to use spa facilities and £30 for dinner upon my arrival so £265 in total) instead of the usual £500 and I’m relieved I didn’t pay full price. The staff service was absolutely impeccable. They were polite, attentive but didn’t hover and all appeared to enjoy their jobs. I absolutely cannot fault the service, it is 5*. However would I pay to go back? Probably not. 1. Menu - beautiful menu with healthy fibre filled ‘fancy food’ options although not particularly inclusive for people who like me have Crohns’ and have to avoid lots of fibre. I could only request chicken and rice and couldn’t have the 3 course meal with no offer of a partial discount/refund for this.I didn’t pursue as I was so appreciative of the accommodating staff however this would have been a nice inclusive gesture if Champneys could consider inclusivity. 2. Everything appeared to be hidden extras. £70 to use the spa facilities which I feel were very average - doesn’t include lunch and you can’t keep the robe. Not enough lounge beds around the jacuzzi/pool, tiles missing on the plunge pool, significant rust seen on rails by the pool, in the women’s day spa changing rooms the changing cubicles were tired with one I was in - no lock working, the shower ceiling corner was held up by duck tape. It’s tired and needs updating and TLC. 3. Room - standard room very roomy but similar decor to Holiday Inn, not luxury. Needs up updating.
Soggiorno di 1 notte a febbraio 2024

4/10 Scarso

Nicola

Soggiorno di 1 notte a gennaio 2024

6/10 Soddisfacente

ANNA

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Pulizia
Went to recuperate
Because I was recuperating I didn't get to use any of the spa facilities so my review is maybe of limited use. My experiences were to do with the room - I stayed a week - food and service mostly. I wasn't able to travel so I had to take all of my meals at the hotel. I found the cooking confusing. Whilst trying to maintain a healthy edge the amount of food put into every dish was very unhealthy. I also found the texture of a lot of the dishes, odd. For example, a curry is served with long pieces of raw veg, so whilst raw veg is healthy, it's a difficult combo to eat. The raw veg was used a lot. But when I mentioned the salt issue, they were very understanding and went out of their way to make me meals that were off piste so to say. I ate in the cafe every lunchtime and I found the food to be mostly unenjoyable. The sales were too salty or bland and I was served aa sandwich with black avocado and although it was advertised was being served in corn bread, it wasn't. I complained and wasn't charged. The breakfast was basic, any extras (flat white coffee) was can extra £4.75. I asked if I could have it with oat milk but was told that it came of of a machine and so there was only cows milk. My conclusion... petrol pump type coffee for London barista price. The hotel was extremely hot, (unnecessarily so in my opinion) hence why I've not given it a high eco rating. The room and common parts were not as clean as the spa area looked. Bed extremely comfy, bathroom, tired.
Soggiorno di 7 notti a dicembre 2023

4/10 Scarso

Sadie

Non mi è piaciuto: Personale e servizio e comfort della camera
Overpriced, cold and missing cosy vibes.
The room was freezing and there was no way to control temp. Breakfast was ‘included’ but you had to pay for anything off the menu and any nice coffees. They’ve hired a load of children to serve and don’t bring out what’s needed with the meal. There is also no bar, so if you want drinks when you get back from a very lifeless night in Tring there is still no life at the hotel. The room was basic and felt like a premier inn/travel lodge. Over all I think it’s expensive and not very good value for money. Check in was at 5pm which is super late for any weekend away we’ve done. The spa was also very cold, too cold to relax on a bed - if you can find one. The beds were wet and I didn’t want to ‘relax’ there only to go back to a cold bland room. Over all quite disappointing and wont go back.
Soggiorno di 1 notte a dicembre 2023

6/10 Soddisfacente

Cindy

Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Lisa Holley

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
"When you visit some hotels, you may feel like a number and not a person. This was my first visit, and I had no expectations. I was pleasantly surprised; first off, the smell of the place is just amazing! The location and grounds were stunning. More importantly, I was treated like part of the family—the staff was amazing and welcoming. If you're a single person traveling, it can feel quite daunting, but you actually felt like you were part of the family and so well looked after. The spa is first class; although I was working, so I didn't have time for many treatments, apart from hair, which was so reasonably priced. The staff are trained and true professionals, so thank you." Lisa Holley Palmer Founder Mind Jump Magazine
Soggiorno di 1 notte a dicembre 2023

6/10 Soddisfacente

Kim

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a novembre 2023

10/10 Eccellente

John

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

john

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

Thales

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

Juan

Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

Thales

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

Juan

Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

Thales

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

Juan

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

Ann

Soggiorno di 7 notti a settembre 2023

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Comfort della camera
Improvement to customer experience required.
Welcome was not particularly welcoming. No real explanation as to where things are, meant a lot of time going back and forth to ask questions. Restricted access based on when you can check in to your room to the spa facilities is very strict and somewhat tainted the feeling of being somewhere where you can relax. We arrived 3 hours before check in, we were going to pay for lunch and we had booked a treatment but they still wanted to charge us a day rate for the hour before check in. Restaurant staff were delightful. Food was very good. Room was very comfortable but bathroom was quite tired. Overall a good experience but I think a little more attention to customer experience would improve my rating.
Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

Sudevi

Soggiorno di 1 notte ad agosto 2023

4/10 Scarso

Richard

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023

8/10 Buono

Sylwia

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

Michael

Soggiorno di 1 notte ad agosto 2023

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Avoid
Absolute worst spa hotel I have ever had the displeasure of staying at. Understaffed, rude manager, poor quality room and breakfast, unavailable sauna. Terrible, will never make the mistake of booking to stay here again.
Soggiorno di 1 notte a luglio 2023

4/10 Scarso

Graham

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Disappointed
We arrived late on the first night and found that the shower head was broken, we reported it the next day, it was not repaired by the 2nd day. The web site lists a Bar, but there isnt one. Apart from these 2 items it was a lovely place to stay.
Soggiorno di 2 notti a luglio 2023

2/10 Terribile

Luke

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I travel regularly and this is one of the worst hotels I’ve ever stayed at. No air conditioning, rude staff, dirty, rooms and facilities falling apart. Absolutely not a 4 star hotel.
Soggiorno di 2 notti a luglio 2023

2/10 Terribile

Russell

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a giugno 2023

8/10 Buono

aaron

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
👍

10/10 Eccellente

Emma

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely old charactor building set in a beautiful quiet location, great food and polite, friendly staff.
Soggiorno di 1 notte a febbraio 2023

8/10 Buono

Jessica

Soggiorno di 1 notte a gennaio 2023

10/10 Eccellente

Dan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2023

6/10 Soddisfacente

Martyn

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
It's a health spa
It's a health spa. The food is healthy, and the only alcohol is wine. Use of the pool and facilities cost extra and close at 6pm.
Soggiorno di 1 notte a gennaio 2023

4/10 Scarso

Lisa

Soggiorno di 1 notte a novembre 2022

6/10 Soddisfacente

Alexis

10/10 Eccellente

Laura

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Very nice surroundings, helpful staff. Good breakfast selection.
Soggiorno di 1 notte a settembre 2022

4/10 Scarso

IAN

Non mi è piaciuto: Condizioni e dotazioni della struttura
Disappointing stay
Had my details wrong took 20 minutes to check in No bar room and corridor in need of redecorating Shower rubbish bath must be 20 years old
Soggiorno di 1 notte a settembre 2022

8/10 Buono

Daniel

Soggiorno di 1 notte a settembre 2022

10/10 Eccellente

Kevin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Atmosphere created a Climate for total relaxation and rest.
Soggiorno di 2 notti a settembre 2022

10/10 Eccellente

Aidan

Mi è piaciuto: Condizioni e dotazioni della struttura
Relaxing retreat
100% great location- fantastic staff
Soggiorno di 2 notti a giugno 2022

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Sadly to overpriced for the condition and quality
Soggiorno di 1 notte a giugno 2022

2/10 Terribile

Mayuri Pravinkumar

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a giugno 2022

2/10 Terribile

Marisa

Soggiorno di 1 notte ad aprile 2022

4/10 Scarso

Thomas

Viaggio di coppia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
For a spa we was quite disappointed on the level of cleanliness.
Soggiorno di 1 notte ad aprile 2022

10/10 Eccellente

Kate

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
A fantastic Spa - Im coming back as soon as possible!
Soggiorno di 1 notte a marzo 2022

2/10 Terribile

Mrs C A

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Don’t waste your time and Money!
This was the most awful hotel I have stayed in, I had booked this for my partners birthday and tbh I wish we never bothered going a waste of money. The spa isn’t even a spa, the pictures are a million and one times better than the real thing. It’s dated, dirty and tiny! The hotel has an old musky smell including the rooms, very old and dirty looking definitely needs some tlc. I have emailed the manager on shift the weekend of my stay because of how dirty and awful it was, we was given incorrect information of the receptionist staff on checking out times. We was so disappointed we didn’t even stay to spend time in the spa the following day. I won’t ever recommend anyone to go here but if you do want a lovely clean spa and hotel check out Aqua Sauna in Woburn, penny hill park. Champneys was way over priced and to be honest I’ve stayed in better travel lodges that this hotel. I couldn’t uploadI felt dirty and discussed by the conditions, completely ruined my partners birthday.
The spa was like this from 7pm
No one came to tidy this up for hours!
These towels had been laying here for hours and smelt
Massive Cobwebs just hanging down all around the room
Soggiorno di 1 notte a marzo 2022

8/10 Buono

Eamonn

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
WiFi Time Warp
Soggiorno di 2 notti a febbraio 2022

8/10 Buono

Ian

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2022

8/10 Buono

Alexis

Viaggio di gruppo
Mi è piaciuto: Personale e servizio e servizi
I liked the treatments excellent facial. I liked the main pool for swimming good size. I did not like the food , it was not healthy , lots of cakes, bagels and cream based puddings. No fresh juice, all drinks were bottled in sweetened juice form, no juicer. The food needed to be a lot more tasty, healthy and interesting.
Soggiorno di 3 notti a gennaio 2022