Ciao, come stai, siamo lieti che tu abbia trascorso un piacevole soggiorno con noi, speriamo che tu possa visitarci di nuovo. Ci scusiamo per la strada in cattive condizioni a causa delle piogge, che rende difficile l'accesso all'hotel.Ci auguriamo che tu abbia fatto un bellissimo viaggio a casa.

Thank you for your anonymous host comment, We would love you share us a little more of your experience to be able to improve.

Hello Mr. Justine, good morning.thank so much for the ratingThank you very much for being here at our hotel, we appreciate the preference.Whenever you like, this is your home.many thanks for everything.have a great tripKind regards!

Muchas gracias por escogernos, siempre serán bienvenidos en esta su casa, nos alegra saber que tuvieron una agradable estancia con nosotros. La familia cielo maya les hace llegar un abrazo a la distancia. Tengan un maravilloso día.

Hello, good afternoonThank you very much for your comments and for the rating.We will continue to improve to better serve our guests.The cenote that is near our hotel is called Manati cenote.an apology for the energy this was general but if I return later, an apology in advance thank you very much for the preference and thank you for everythinghave a great tripKind regards!

It is a pleasure for us that you have chosen us for your vacation and we are happy to know that you enjoyed your stay, it is always the goal to make our guests have a wonderful time with us. When you return to Mexico, think of us as we will be happy to receive you. Have a wonderful day.

Hello, good day, thank you very much for your comments, we appreciate your valuable time for writing to us and for rating us, thank you very much for the preference, this is your home when you like to visit us.We are glad to know that you had a nice stay with us.Have a great trip and a safe return home.Kind regards!

Merci beaucoup pour votre visite, vous serez toujours les bienvenus lorsque vous voudrez nous rendre visite, la famille Cielo Maya vous accueillera à bras ouverts. Bonne journée.

Muchas gracias por su visita, siempre es bienvenida cuando guste visitarnos, la familia cielo maya la recibirá con los brazos abiertos. Tenga usted un maravilloso día.

Hello Marco. Thank you very much for your comment. For us is very important that our guests feel comfortable and relaxed that is why we work hard for you. Youre so welcome whenever you want. thinking in us on your next visit. Have a beautiful day.

Hello, good afternoon, thank you very much for your comments. We appreciate your valuable time for rating us.We are glad to know that you had a nice stay with us. Thank you very much for your preference.This is your home when you like to visit us with friends and family, we are available 365 days a year.Have a great trip, best regards!

Muchas gracias por elegirnos y por su estadía con nosotros. Estamos muy contentos de saber que tuvo buen tiempo con nosotros. Siempre es bienvenida, aquí la recibimos con los brazos abiertos. Tenga un maravilloso día.

Hola buenas tardes muchas gracias por sus comentarios muchas gracias por la preferencia. Estamos a 25 minutos del centro de Tulum. Esperemos que nos vuelvan a visitar con amigos y familiares. Que tenga un excelente viaje!Saludos Cordiales!

Hello, good afternoon, thank you very much for your comments.An apology for the details of your room, we will continue to improve to provide better service to our guests and thank you very much for the preference.We hope you visit us again soon.Have a great tripKind regards!

We happy to know you have a great time with us. When you back México please thinking in us, we work everyday to be better and that our work is reflected in your good stay with us. Have a beautiful day and remember this piece of paradise.

Hola buenas tardes muchas gracias por la preferencia esta es su casa cuando gustes visitarnos. Saludos cordiales!

Hola buenas tardes muchas gracias por sus buenos comentarios y por haber tomado su valioso tiempo para calificarnos.Nos alegra saber que haya tenido una bonita estancia con nosotros y que pronto nos vuelvan a visitar con familiares y amigos, muchas gracias por la preferencia.Que tenga un excelente viaje Saludos cordiales!

Hola buen día, muchas gracias por tus valiosos comentarios, agradecemos la preferencia, nos alegra saber que tuvieron una agradable estadía con nosotros y esperamos nos visiten nuevamente.¡Que tengan un buen viaje, saludos!

Gracias por su visita, entendemos perfectamente y esperamos vuelva pronto. Siempre trabajamos duro para que se estancia sea de lo mejor con nosotros. Saludos cordiales.

We are very happy that you stayed with us and we hope to return very soon. Have a beautiful day. Angel OchoaManager front desk

Hello Mr. Alonso, good day. Thank you so much for your comments, we appreciate the preference.We are glad to know that you had a nice stay with us, this is your home whenever you like.Thank you very much for everything, have a great trip.Kind regards!

Hello good morningThank you very much for your comments and rating us, we appreciate the preference.This is your home whenever you like, we are available 365 days a year, hope you visit us again soon with family and friends.have a great tripKind regards!

Mucha gracias su preferencia y por su calificación. Siempre que gusten serán bienvenidos en esta su casa y estaremos contentos de recibirlos, trabajamos los 365 días del año y será un placer recibirlos nuevamente. A nombre de la familia cielo maya les mandamos un cordial saludo.

Hello, good day, thank you so much for your comments.Thank you very much for the rating, we appreciate the preference.We are glad to know that you had a nice stay with us.and visit us again with family and friends, this is your home whenever you like.Have a great tripkind regards!

Olá, bom dia, muito obrigado pelos seus comentários, muito obrigado pela preferência.Estamos disponíveis 365 dias por ano sempre que nos quiser visitar, esta é a sua casa.Tenha uma boa viagematenciosamente!

Hello, good day, thank you very much for your comments. We appreciate your valuable time for writing to us and rating us.Thank you very much for the preference, this is your home whenever you like.We are glad to know that you had a nice stay with usand may you visit us again soon with family and friends.Have a great trip and a safe return home.Greetings cordilaes!

Hello, good day, we appreciate the preference and thank you very much for rating us.Have a great trip, best regards!

Hello, good day, thank you very much for your comments and thank you very much for the preference.This is your home whenever you like, we are available 365 days a year.Have a great trip, best regards!

Hello, good morning, we appreciate your valuable comments and that you have enjoyed your stay with us.We hope you have a good trip and that you can visit us again in this that is your home. Greetings and have a great day.

We appreciate your valuable comment, and that you enjoyed your stay with us, it helps us provide better service and customer service. Because it is a natural area, stones cannot be removed from the sea, helping the ecosystem, thanking you for your understanding. We hope you can visit us again, greetings and happy holidays!

Hello good morningThank you very much for rating us, we appreciate your valuable comment.We are glad to know that you had a nice stay with us, this is your home whenever you like, we are available 365 days a year.Have a great trip and a safe return home.Kind regards!

Hello, good evening, we appreciate your valuable comments and that you have enjoyed your stay with us.We hope you have a good trip and that you can visit us again in this that is your home. Greetings and have a great day.

Hello, I see that you had difficulties during your stay, we understand that you did not enjoy the image since the majority of hotels are located in certain areas since the image is environmentalist, that is why they characterize the hotels in Tulum. On your next trips, take into account where they are located to make your stay more pleasant. Greetings, we wish you a happy holiday.

Hello, good morning, we appreciate your valuable comments and that you have enjoyed your stay with us.We hope you have a good trip and that you can visit us again in this that is your home. Greetings and have a great day.

Thank you for your comments, we continue to improve for your best attention to guests, have a great day.We hope you have a good trip and that you can visit us again in this that is your home. Greetings

Thank you for your comments, we continue to improve for your best attention to guests, have a great day.We hope you have a good trip and that you can visit us again in this that is your home. Greetings

Thank you for sharing your feedback, we are already requesting that maintance be done to the road as it was affected by the rains. We hope for your understanding and that you can visit us again so that you can enjoy an excellent stay.

Thank you very much for your valuable feedback and sharing your experience with us. Without a doubt, these help us to provide better care. An apology for the inconvenience and its already resolved. Greetings and visit us again.

Hello, good day, thank you very much for rating us, we appreciate your valuable time.We are glad to know that you had a nice stay, we hope you visit us soon with friends and family.Have a great trip, best regards!

Hello, good morning, thank you very much for your valuable comment.We are glad to know that you had a nice stay and thank you very much for your preference.kind regards!

Hello, good morning, we appreciate your valuable comments and that you have enjoyed your stay with us.We hope you have a good trip and that you can visit us again in this that is your home. Greetings and have a great day.

Hello, good morning, we appreciate your valuable comments and that you have enjoyed your stay with us.We hope you have a good trip and that you can visit us again in this that is your home. Greetings and have a great day.

Hello, good morning, we appreciate your valuable comments and that you have enjoyed your stay with us.We hope you have a good trip and that you can visit us again in this that is your home. Greetings and have a great day.

Hola buenos dias muchas gracias por sus buenos comentarios y agradecemos su valioso tiempo por escribirnos.y que pronto nos pueda visitar con familiares y amigos.saludos cordiales

Hola buenas tardes.Agradecemos sus buenos comentarios y por su valioso tiempo muchas gracias por preferirnos. Esperemos que nos vuelva a visitar pronto muchas gracias.saludos

Hello Kevin, thanks for your review, this help us to improve our services to have a better service. Hope you really liked our hotel and you can recommend us with your friends, and also you can visit us again.Have a great trip and nice day!

Hello Jocelyn thanks for your review hope you like your stay with us, your review help us to have a better service.We hope you can visit us again and have a better experience.Have a great trip.

Hello thanks for your review, this help us to improve our services to have a better service. Hope you really like our hotel and you can recommend us with your friends, and also you can visit us again.Have a great trip and nice day!

Muchas gracias por su valioso comentario.Agradecemos se hospede con nosotros y que tengan un excelente dia.Cualquier duda estamos disponibles en recepcion.